Quick Heal Project in educational institute

APROJECT REPORT

ON

“ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE”FOR

QUICK HEAL TECHNOLOGY PRIVATE LTD.PUNE, MAHARASTRA.

SUBMITTED TO

UNIVERSITY OF PUNE

IN PARTIAL FULFILLMENT FOR THE TWO YEARFULLTIME COURSE OF

MASTERS IN MARKETING MANAGEMENT (M.M.M.)

SUBMITTED BY

MR.SUDIP CHATTERJEE

UNDER THE GUIDENCE OF

Prof. ULLAHAS PARAMANIK

INSTITUTE OF BUSINESS MANAGEMENT AND RESEARCH (IBMR),CHINCHWAD, PUNE.

(BATCH 2OO8 – 2010)

1

PREFACE

2

PREFACE

India has the pride of having the one of the most popular Antivirus company Quick Heal.

This Quick Heal Antivirus company now a day in leading position company in India. This Anti –virus not only use in only personal use purpose but also it use in various Industry, scoop and colleges.

In more ways than one, Quick Heal Technologies today has gained a position of strength and credibility on the AntiVirus map of the world. It is, for the company, the dawn of a new perspective, no longer confined to domestic industry leadership but signifying the emergence of a global institution with the caliber and competence that global presence demands

I studied the variance of products and companies market coverage and also competitor strength, companies position in market like pune.

I have prepared this report in partial fulfillment of the course (MMM) . it should remain document interest only and should not be used for other purpose unless permitted by the organization

3

ACKNOWLEDGEMENT

4

Acknowledgement

The Successful of my effort, toward the completion of this dissertation, reminds of my Guide, Prof .. Ullash Paramanik and Director, Dr. Asha Panchpande

For their valuable guidance and thought provoking and encouragement, thought-out

The work. His experience and unending patience could only see us through out the various handless encounters during the endeavors.

I am grateful to the management of, for giving me opportunity to work as a

Summer trainee. I would like to express my sincere gratitude towards.

Jaganath Patnaik (Vice President, Sales & Marketing, Quick Heal) and

Sailee Phirke (Coordinator Sales & Marketing) for taking keen interest in my training and motivating me by providing valuable guidance at every stage. Last but no least,

I would like to specially thank my elder brother Mr. Jagabandhu Mukherjee who has supported me through out not only the project but also taking admission in MMM.

MR. SUDIP CHATTERJEE

5

DECLEARATION

6

Declaration

This is to certify that the summer project title ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE is an original work done by me and I am solely responsible for this work.

The analysis and interpretation available data. Any recommendation for the improvement of this report are appreciate and valued

Date: Sudip Chatterjee

Place: MMM, 3rd sem

7

INDEX

SL. NO CONTENT PAGE

1 INTRODUCTION2 EXECUTIVE SUMMERY3 SCOPE OF THE PROJECT4 OBJECTIVE5 COMPANY PROFILE6 PRODUCT PROFILE7 RESEARCH METHODOLOGY8 DATA ANALYSIS AND

INTERPRETAION9 FINDING10 LIMITATION11 RECOMMANDATION AND

SUGGESTION12 CONCULATION13 ANNEXTUTURE14 QUESTIONNAIRE15 BIBLIOGRAPHY16 LIST OF CONTACT17 GLOSSARY TERMS

8

INTRODUCTION

9

INTRODUCTION

ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE

The project work is the study undertaken to ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE. IT security is the core business for educational institute. So IT security plays an important role in this technical era.

The main theme of this project is, what type of security products or service uses every educational institute and they are satisfied with these types of products.

Another important thing Quick Heal want to know, now a day new news viruses come in market and they create problem so find out the name of virus and take proper step for these viruses.

But if we consider about over all summer project the main motto of this summer project understanding the security need of educational institute and also know what type adaptation required for educational institute.

Project work had undergone in market place means educational Institute in Pune so help to meet different type of respondent on the topic of analyzing.

10

EXECUTIVE SUMMARY

11

EXECUTIVE SUMMARY


INTRODUCTION

It is a research work under gone to know what type of security adaptation required for Educational Institute.

This work is undertaken at one of the India’s leading Antivirus company Quick Heal Antivirus Technology Pvt. Ltd. Wakedewadi, Shivaji Nagar, Pune -05.

Quick Heal Technologies is leading provider of Antivirus and Internet Security tools and is leader in Anti-Virus Technology in India. A privately held company, Quick Heal Technologies Pvt. Ltd. (formerly known as Cat Computer Services (P) Ltd.) was founded in 1993 and has been actively involved in Research and Development of anti-virus software since then.

By the help of this research work we have known that what type of educational Security Need for educational institute. We also known what types of Security product they have used right now, they are satisfied with their current security product?

For this project work the research design opted was on stratified techniques and random sampling techniques.

12

Sample size is 120 samples are the educational Institute; they have used various IT security.

In this course of research work it was observed that It person satisfied or dissatisfied with current security product.

Improving after sale service of workshop is suggested. It is also observed that Quick Heal is the most selling Antivirus.

The response was overall positive regarding having IT security adaptation in Educational Institute. During the period of research I have learned a lot but fade many difficulties too.

Incessant rain and inadequate public transportation system with in PMC and PCMC area and connectivity problems added more difficulties.

Whatever knowledge and experience I have and what I have gained during the research and have made suggestion and recommendation and it to the company. I think my suggestion will benefit the organization.

The above mentioned were the brief summery of the project.

The project is designed to be self contained for the practical analysis; theoretical support is giving a better understanding.

Topic: ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE Place: PUNE

Guided By:- Mr. Jaganath Patnaik (Vice President, Sales & Marketing, Quick Heal) and Miss. Sailee Phirke (Coordinator Sales & Marketing).

Prof.. Ullash Paramanik and Director, Dr. Asha Panchpande

13

Undertaken By: Sudip Chatterjee MMM Institute of Business management And Research (I.B.M.R) Chinchwad, Pune -19

Project is an opportunity given to management student where one gets an insight into the practical aspect in the day to day working of an organization. Its imports a real time environment to the theoretical knowledge that one acquires in a business school. The was under taken to make a study various aspects of ANALYSING IT SECURITY ADOPTATION IN EDUCATION INSTITUTE IN & AROUND PUNE

14

SCOPE OF THE WORK

15

Scope of the Work

Quick Heal Antivirus Technology Pvt. Ltd. One of the most leading Pvt. Company in the area of Antivirus and it also one of the fastest growing Antivirus company in India. it cover near about 70% of market in case of Antivirus.

So there is very large market still left untapped this study will help the organization in some ways.

It was getting the awareness’ level of institute in and around Pune regarding IT security Adaptations.

Now a day Most of Institute thinking about their IT security, that’s why they are used various IT security products and they give more attention on Adaptation on IT Security Product.

Basically I have done my summer project in different type of college because now a day every institute used It product but in various colleges like management, engineering and science colleges used various type of security product and these colleges help me for developing a good project.

My organization Provide to me one topic for analyzing the IT Security Adaptation in Educational Institute in and around Pune, by the help of this topic organization want to know …………..

Who are there market competitor and how much stock they have in market? (Educational Institute)

Company wants to what type of security product very much essentials for educational institute.

16

They want to know educational institute have satisfied with there current security product yes/ no

If no what problem they have faced?

This study helped to acquire new potential customer.

This served help to company, regarding new demand features required with current product.

Overall scope of the work / study is to increase awareness level of IT Security in Educational institute, company want to find out potential customers and their problems.

17

OBJECTIVE OF PROJECT

18

Objective of the Project

This project has been undertaken to study Analyzing IT Security Adaptations among the Educational Institute in Pune. The aim was find out the road which type security products used various Institutes and calculate their satisfaction level about particular security system.

This study has the following objective:-

To find out the how much % awareness about IT Security system n Educational Institute

Which security product they have used right now?

To find out satisfaction and on dissatisfaction level on present IT security system whatever they used right now.

What additional products required in this IT system.

My organization also wants to know who their competitor is how much & share them in Educational Institute.

19

COMPANY PROFILES

20

Quick Heal Technologies is leading provider of AntiVirus and Internet Security tools and is leader in Anti-Virus Technology in India. A privately held company, Quick Heal Technologies Pvt. Ltd. (formerly known as Cat Computer Services (P) Ltd.) was founded in 1993 and has been actively involved in Research and Development of anti-virus software since then.

Serving more than million users worldwide, Quick Heal Technologies employs more than 200 people in sixteen branches and its headquarters is in Pune, India. Quick Heal an award-winning anti-virus product is installed in corporate, small business and consumers' homes, protecting their PCs from viruses and other malicious threats.

Quick Heal Technologies was formed for catering the demand of highly reliable anti-virus software, which would successfully tackle the growing number of virus problems. Quick Heal Technologies (P) Ltd. was founded by Mr. Kailash Katkar and Mr. Sanjay Katkar in the year 1993.

Kailash Katkar is Chief Executive Officer and Chairman of the Board of Directors of Quick Heal Technologies. He is the founder of Quick Heal Technologies, and is responsible for managing sales, marketing, customer services, technical support and order administration functions nationwide.In his initial role he established a nationwide dealers and distributor network in major cities of India. Quick Heal Technologies now has 16 branches all over India. This is done under the successful management of Mr. Kailash. Oct 11, 2003: Rotary Recognition award: Mr. Kailash Katkar for his exemplary contribution in the field of IT as a promising and emerging Entrepreneur. July 29, 2002: Received Entrepreneurs International Honors for his significant achievement as a First Generation Entrepreneur on 9th Entrepreneurs Day 29th July 2002

Sanjay Katkar is Chief Technical Officer and Technical Director of Quick Heal Technologies. He is co-founder of Quick Heal Technologies, and is responsible for the development of anti-virus product range Quick Heal on all the major platforms. He himself had build and maintained main scanning engine of Quick Heal on all platforms. He now leads the dedicated team of software professionals in further development of various anti-virus modules on various platforms and is responsible for design and development of new features in the product.

21

Mr. Sanjay is one of the Director of Association of Anti-Virus Researchers Asia (AAVAR). He is one of the reporting members of The Wild List Organization International, USA.

Mr. Sanjay holds a Masters degree of Computer

In more ways than one, Quick Heal Technologies today has gained a position of strength and credibility on the AntiVirus map of the world. It is, for the company, the dawn of a new perspective, no longer confined to domestic industry leadership but signifying the emergence of a global institution with the caliber and competence that global presence demands.

What this means is a disciplined and dedicated effort to surpass levels of excellence the company has achieved in the past; it means bench-marking the merits of some of the most successful companies in the world; it means having to position one’s product in line with some of the best available in the international market place. It is a task we, at Quick Heal Technologies, have worked hard to achieve, shaping the skills at our disposal to attain world standards – right from the software engineering and quality assurance processes to products that excel in performance; from effective communication and promotion to widespread networking and successful marketing strategies; from inspired employee culture and innovation to good corporate governance.

In more ways than one, we have taken to the world order and it is for us now to seek and cross frontiers that we have never attempted before!

Awards

Quick Heal wins 2008 CRN Channel Champions Award

22

Quick Heal won in the CRN Channel Champions survey in the AntiVirus (Consumer) category conducted by CRN Magazine's annual CRN Channel Champions awards, which measures overall Solution Provider perceptions of vendor products and services.

Quick Heal bagged No. 1 at the DQ Channels India's Channels' Choice Awards event held in New Delhi on 16th March 2009. The awards were given on the basis of DQ Channels-IDC survey, which aims to recognize those vendors who are a favorite among channels. The winners were judged on various parameters such as product quality, marketing support, after sale support, commercial terms, online support, relationship management and brand image by their channel partners.

23

The Mahratta Chamber of Commerce, Industries and Agriculture (MCCIA) has announced the G.S. Parkhe Industrial Awards for the year 2009.

The MCCIA has selected Quick Heal Technologies Pvt. Ltd. for the G S Parkhe industrial merit awards, which are given to companies that are coming with new ideas and products.

Mahratta Chamber of Commerce, Industries and Agriculture (MCCIA) is a premier industry association with over 2200 members from different sectors like Automotive and Auto Ancillaries, Electronics, Agribusiness, Information Technology, Bio-Technology, Environmental Technologies, Chemicals, etc. It is one of the most active Chambers of Commerce in India catering to Pune and around region. It has been catalyst for economic development of Pune and has continuously strived to make Pune a global business destination.

24

PRODUCT PROFILE

25

PRODUCT PROFILE

Quick Heal AntiVirus Plus 2009

Quick Heal AntiVirus Plus 2009 comes as a 5-in-1 protection of AntiVirus, AntiSpyware, Firewall, AntiMalware and AntiRootkit. This will continuously protect your PC from viruses, spywares, roguewares, rootkits and hackers. With Quick Heal AntiVirus Plus 2009 on your PC go ahead and - Enjoy your Freedom to work and play in the connected world.

System Requirements: Platforms Windows 2000 Professional/Server/Advanced ServerWindows XP Home/ProfessionalWindows XP 64-bitWindows 2003 Enterprise/StandardWindows 2003 64-bitWindows Vista Ultimate/Home Premium/Home Basic/Business/Enterprise

26

Windows Vista 64-bit

Quick Heal Total Security 2009

10-in-1 Protection for your PC

Quick Heal Total Security 2009 gives you complete protection from viruses, spywares, and hackers. It also helps you stay connected and communicate over the internet by preventing your

system from threats over the Internet. With Quick Heal Total Security in your PC - Enjoy your freedom to work and play in the connected world.With Quick Heal Total Security 2009 in your PC, you can scan and clean mobile phone connected via Bluetooth or USB cable.

System Requirements: Platforms

Windows 2000 Professional/Server/Advanced ServerWindows XP Home/ProfessionalWindows XP 64-bit

27

Windows 2003 Enterprise/StandardWindows 2003 64-bitWindows Vista Ultimate/Home Premium/Home Basic/Business/EnterpriseWindows Vista 64-bit

Quick Heal Admin Console 4.0

Quick Heal Admin Console 4.0 is designed to manage and control virus protection across the network of almost any size with virtually any combination of Windows operating system on clients. Quick Heal Admin Console 4.0 is designed considering the needs of system administrator making it easier to deploy and maintain complete protection across the network.


Microsoft Windows 2000 series (Service Pack 3 or above)Microsoft Windows XP Professional Edition onlyMicrosoft Windows Server 2003

28

Quick Heal for Linux

Quick Heal AntiVirus for Linux protects the system from computer viruses, prevent their spreading and disinfect the infected files. It contains GUI and Command line scanner. User can use any of the Scanners to scan the system. It also provides a robust and real-time protection against viruses. This protection runs on the system and scanning every files operation. It scans access requests and allows the operation to proceed or denied it if a virus was found (or other limitation). Virus definition updates are released constantly. This product has regularly passed the stringent test of Virus Bulletin and achieved VB100% award


Redhat Linux 8.0 and above,SuSe Linux 7.2Mandrake 8.0 and above

Quick Heal for Novell Netware

29

http://www.virusbtn.com/vb100/archives/products.xml?quickheal.xml

Quick Heal AntiVirus for Novell NetWare protects the server from computer viruses, prevent their spreading and disinfect the infected files. Quick Heal for Novell NetWare provides a robust and real-time protection against viruses. This protection runs on the server and scanning every files operation. It scans access requests and allows the operation to proceed or denied it if a virus

was found (or other limitation). It informs to specified workstations on every infection event that occurred on server. Quick Heal for Novell NetWare is able to remove all known viruses.

System Requirements: PlatformsNovell Netware Server 4.11 and above.

Quick Heal Mail Protection for Linux

Quick Heal Mail Protection for Linux is designed to be a mail system independent product for Linux range of mail servers which can be easily installed and configured to establish the best defense against the email viruses and spam. Not only it prevents the external threats from entering your inbox it also prevents the internal threats from utilizing your resources to send viruses or spam message.

System Requirements : Platforms

Redhat Linux 8.0 and above, SuSe Linux 7.2 and, Mandrake 8.0 and above. Mail Servers : Sendmail, Qmail, Postfix, Exim, PostMaster etc.

Quick Heal Mail Protection for Windows

Quick Heal Mail Protection for Windows is designed to be a mail system independent product for Windows range of mail servers which can be easily installed and configured to establish the best defense against the email viruses and spam. Not only it prevents the external threats from entering your inbox it also prevents the internal threats from utilizing your resources to send viruses or spam message.

System Requirements : Platforms

30

Microsoft Windows 2000 series (Service Pack 3 or above)Microsoft Windows XP ProfessionalMicrosoft Windows 2003 SeriesMail Servers : PostMaster, SpearMail, MDaemon etc.

Quick Heal Exchange Protection

Today most of the viruses and other threats arrive by email. Add to this, spam mails and other unwanted mails that increase the load on the server thereby creating delays in response. The ideal way to prevent those threats is to block them at the gateway. Quick Heal Exchange Protection is designed for Microsoft Exchange Servers. It can be easily installed and configured to establish the best defense against the email viruses and spam. Not only it prevents external threats from entering your inbox it also prevents internal threats from utilizing your resources to send viruses or spam messages.

System Requirements : PlatformsMicrosoft Windows 2000 Server (Service Pack 3 or above)Microsoft Windows 2000 Advance Server (Service Pack 3 or above)Microsoft Windows Server Standard 2003 (Service Pack 1 or above)Microsoft Windows Server Enterprise 2003 (Service Pack 1 or above)Mail ServersExchange Server 2000 with Service Pack 3Exchange Server 2003

31

RESEARCH METHODOLOGY

32

RESEARCH METHODOLOGY

TITLE:-


RESEACH:-

Research is the careful investigation or enquiry especially through search for new facts in any branches of knowledge.

According to Clifford WODDY “research comprises defined and redlining problems formulating hypothesis or suggested solution collecting , organizing and evaluating data making deduction and reaching conclusion to determine whether they fit the formulating hypothesis “.

Research method refers to the methods the research using performing research operation.

RESEARCH METHODOLOGY:-

Research methodology is the way to systematically solve the research problem. It may be understood as science of studying how research is done scientifically.

First and four more important things are to understand the market research problem. There should be some objective related to the problem after defining objective and the efficient

33

plan should be developed for gathering information with the help for my guide and superior in Quick Antivirus company, I have formulated the objective and accordingly worked on it . Our main objective was to conduct to survey regarding “Analysis

RESEARCH DESIGN:-

A research design is conceptual structure within which research is conducted constitute the blue print for collection, measurement and of data. A good research design as the characteristic viz. problem definition, specific method of data collection and analyses.

Exploratory research design is used for the project work This research design explore sought the problem and come out with suggestion and

Recommendation.

Exploratory research design sought out the problem regarding customer satisfaction analysis and come out with concrete solution

Method used in this kind of research design are:

Developing plan for research

Drafting questionnaire

Survey

Analyzing and interpreting

Analyzing stimulating example

Advantages: It fast easy and comprehend

Good result can be obtain with sample size

It gives research better flexibility to get deeper understanding of the respondents

34

MATHOD OF DATA COLLECTION:-

PRIMARY DATA

Primary data are those which are collected a fresh and for the first time, and thus happened to be original in character. Method of data collection is as

1. observation methods

2. interview method

3. questionnaire method

4. schedule

5. Other e.g. Consumer panel, depth interview content analysis etc.

Advantages:-

High accuracy

Relevancy

35

Disadvantages:-

Time consuming

Expensive

SECONDARY DATA

The secondary data are those which have been collected by someone else and which have meant passed through statically process.

I have selected data from various sources:-

1. company web site2. information booklet provide by the company

3. relevant books

QUESTIONNARIE

A Questionnaire contents some question that a researcher wishes to ask his respondent this question. It is a most important tool for data collection.

I have used structure Questionnaire as a tool for data collection. Keeping all objective in my mind I have it carefully a sample of my Questionnaire is as follows .

1. employment details

2. security need

3. product awareness

SAMPLE DESIGN:-

It is a define plan for obtaining a sample from a given population. It is technique that researcher used n selecting item for the sample.

36

STEP IN SELECTING THE SAMPLE:

UNIVERSE : huge number of educational institute use antivirus in Pune

SAMPLE UNIT: using antivirus (Quick Heal, Netprotecter, Kespersky etc.)

SOURSE LIST: company lists, internet data

SIZE OF SAMPLE: 120

PARAMETERS OF INTEREST: analyzing IT security adaptation by Educational Institute

SAMPALING PROCEDURE

Non-probability and probability both sample use in this research process

37

DATA ANALYSIS

38

DATA ANALYSIS &INTERPRETATION

1. What is the number of working computers in your Institute??

a)50> b) 50-100 ---- c) 100-150 ----

d) 150-200 ---- e) 200> ----

No Of Computers

50< 50—100 101—150 151—200 200>

No Of Institutes 15 18 50 10 27

Comment:So we see here that most of institutes have 100-150 computers.

39

.2. How many Numbers of server and mail server have you used?

a) 1 ---- b) 2 ---- c) 3 ---- d) 4> ----

no. of mail server

no. of server

and mail server,

1, 50

2, 37

4>, 22

3, 11

no. ofserverand mailserver1

2

3

4>

No Of Mail Server

1-- 2-- 3-- 4>--

No Of Institutes

50 37 11 22

Comments:So we see here that most of institutes have 1 and 2 servers

40

3. . Have you any other branches locate in other location?

a) Yes ---- b) No ----

no. of branches

no. of branch,

yes, 64no, 56

no. of branch

yes

no

Confirmation Yes NoNo Of Institutes 64 56

Comment:

So we see here that most of institute has branches

41

If yes,

What is the method of connection with each other?

a) Through security network ----

b) Through e-mail ----

c) Using third party connectivity (pop etc) ----

Connecting Method With Each Other

Through Security Network

Through E-Mail Through Third Party

No. Of Institutes 14 47 3

Comment:Collecting sample shows that most of the institute connecting with their branch institute

by the help of email.

42

4. Do your institute provides laptop to your students?

a) Yes ---- b) No ----

yes, 35

no, 85

provide laptop to your student

s,

provide laptopto yourstudents

yes

no

Confirmation Yes NoNo Of Institutes 35 85

Comment: So we see here that some institutes now a day provide laptop

43

If yes,Have they got permission connecting it to outside network?

a) Yes ---- b) No ----

yes, 21

no, 14

Allow them connecting

outside network,

Allow themconnectingoutside network

yes

no

Confirmation Of Allowance For

Yes No

No Of Institutes 21 14

Comment:Those of institute providing laptop out of them most of institute allow them the connecting it to outside network

44

5. Is there any wireless or wi-fi connection authentication in your Institute?

a) Yes ---- b) No ----

yes, 65no, 55

use wi-fi commecti

on, use wi-ficommection

yes

no

Confirmation Of Allowance For

Yes No


Comment:

Now a day we observed that wi-fi connection is very popular and most of institutes have wi-fi connection.

6. Currently what is the degree of security your employees or in your45

Organization?

a) Very Low ---- b) Low ---- c) Average ----d) High ----

e) Very High ----

Degree Of Security Of Students

Very Low Low Average High Very High

No Of Institutes

00 1 44 60 15

Comment:

Most of respondents give answered that their degree of security of security high

46

7. Are you satisfied with the end point protection provided by your security product?

a) Yes---- b) No----

yes, 65no, 55

End point protection sufficient,

End pointprotectionsufficient

yes

no

Sufficiency Of End Point Protection

Yes No


Comment: 75% institute says that their end point security is sufficient

If no what are the additional security product needs?

47

a) UTMs--

b) Firewall----

c) Mail protection----

d) Others-----

The Other Additional Security Products

UTM’s Firewall Mail Protection Others

No. Of Institutes

4 33 13 10

Comment:

1. more than 40% institute consider their additional security products is firewall

2. some how institute also considering their additional security products are Mail Protection and UTMS

8. Which points you give priority when you going to select your security product?

48

a) Brand Name ----

b) Service ----

c) After Sale Service ---

d) Price ----

Selection MethodOf Security Product

Brand Name Service After Sale Service

Price

No. Of Institutes

48 70 30 25

Comment:

1. most of the institutes buy their security products considering service , then brand name, then after sale service and price.

9. Are you satisfied with your current security product?49

a) Yes ---- b) No ----

satisfied with current security product,

yes, 96

no, 24

satisfied with currentsecurity product

yes

no

Satisfaction Of Customer On Their Security Product

Yes No


Comment:

1. Most of the institute use Antivirus and they are satisfied about their existence security products

10 What is the additional modification you need in your current security product?

50

a) Ability to detect all viruses ----.

b) Ability to block unknown virus ----

c) Anti spam ----

d) Antirootkit ----

e) Antispyware ----

f) Privacy protection -----

g) Antimalware -----

h) Data theft protection ----

i) Anti fishing ----

0 50 100 150

no. of respondent

1

dif

fern

ts t

yp

e

fea

ture

s

improtant features need in antivirus software

antiphsing

datatheftprotection

antimalware

privacy protection

antispyware

antirootkit

antispam

ability to blpck allviruses

ability to detectall viruses

Comment : So we see here that everybody want two features a) Ability to detect all virus

b) Ability to block all virus Apart from these most of respondents want some features like…..

a) Privacy protection

51

b) Data theft protectionc) Antirootkitd) Antispywaree) Antispam

11What are the security products you used?

a) Anti-virus ---- b) Internet security ---- c) Mail protect ----

d) Firewalls ----

The Used Security Product Of Institutes

Anti-Virus Internet Security

Mail-Protect Firewalls

No Of Institutes

119 33 27 81

Comment:

1. By the help of this project shows that 99.98% institute used antivirus.

2. Project shows that most of the institute aware about Firewall.

3. Near about 45% institute have informed about Internet Security and 36% about mail- protect

52

53

FINDING OF PROJECT

FINDING ON THE BASIS OF DATA ANALYSIS

54

Data analysis shows that Quick Heal is the market giant as Antivirus in case of educational institute.

100% of Educational Institute are well known that Quick Heal is the good branding Antivirus.

60% Educational Institute use Quick Heal Antivirus.

70% Educational Institute agrees that Quick Heal brand name play an important role for buying new Quick Heal Antivirus.

Above 40% Quick Heal Antivirus user told that their after sale service is good.

Above 30%Quick Heal Antivirus user are not satisfied with Quick Heal Antivirus product.

As according to them Quick Heal not delete virus like the following…… Kidco , warms, Trojan, Netwar.exe

20%Quick Heal Antivirus user said that Quick Heal Firewall block the Programmed.

Some Quick Heal Antivirus user told that console Admin 0.3 Maximum PC run at low speed, it takes more time at start.

Quick Heal Antivirus has big competitor is Netprotecter .

Apart from this Quick Heal Antivirus have more competitors like KasperskyS, Symantec, e-scan, etc.

55

According to Quick Heal Antivirus user DNA scanning detected Virus but problem not getting to solve

Quick Heal Antivirus user face another problem with out format PC in installation Antivirus

Quick Heal Antivirus faces more problems in this time customer retention power. Quick Heal customer retention power is very low.

According to most of educational institute Quick Heal Antivirus price also high then Netprotecter, Symantec, e-scan, etc.

But most of Respondents prefer some specific features of Quick Heal Antivirus.

56

RECOMMENDATION & SUGGESSION

Recommendation &suggestion

57

Made good product for Detected all Viruses. Like………….. Kidco, warms, Trojan,Netwar.exe

Provide client server protection.

Provide better After Sale Service.

Made Better Admin Console 0.3 for help to speed operating.

Without formatted PC, installation Antivirus performs will better.

This is the very important point that Quick Heal Antivirus try to maintain their customer retention power.

Quick Heal Antivirus setting their selling price on the basis of their competitor

Quick Heal must focus on Linux system, according to market day by day its demand will be high.

I would like to suggest another thing according to market point of view in this time new educational institute are open so it may be create good opportunity for selling new product

58

LIMITATION

LIMITATION

59

1. People are not willing to give appointment during there busy schedule.

2. the survey was restricted to the geographical area of Pune Region

3. Due to heavy rain create more problems in project.

4. lack of frequency of transportation system

5. project time was new student admission time so crowed of student create of problem

6. two month duration is not sufficient for project

7. the outcomes are mainly based on my personal effort during the work it can be vary with other out comes

60

CONCULATION

61

CONCULATION

Last two I have visited 120 educational institutes in around Pune and collecting sample on topic of Security Need of Educational Institute, in pune. By the help of this topic I have gather lots of knowledge from the market. I know the who is the market giant in case of educational institute in Antivirus Product in Pune. I from this summer internship project who is the competitor of Quick Heal Antivirus. I know from this project is that Quick Heal Antivirus has very good market and good acquisition power but retention power is not very good.

62

BIBLIOGRAPHY

63

BIBLIOGRAPHY

1. Information booklet provided by company.

2. www.quickheal.co.in

3. www.goole.co.in

4. Research Methodology By C.R.KOTHARI

64

http://www.goole.co.in/

http://www.quickheal.co.in/

ANNEXTURE

65


SCHEDULE FOR THE SYSTEM MANAGERS

RESEARCHER RESEARCH GUIDE Prof. Ullash Paramanik PROFESSOR OF IBMRSUDIP CHATTERJEE ASM-IBMR, CHINCHWADMMM-STUDENT PUNEASM-IBMRCHINCHWAD-19PUNE`

GENERAL INFORMATIONS

Name of Institute :

Name of Respondents :

Designation :

Qualification :

SUBJECT MATTERS

Q1 What is the number of working computers in your Institute?

a) >50-- b) 50-100 -- c) 100-150 -- 150-200 --

66

Q.2. How many server and mail server you used in your institute?

a) 1 ---- b) 2 ---- c) 3 ---- d) 4> ----

sQ.3.a. Have you any other branches locate in other location?

a) Yes ---- b) No ----

Q.3.b. What is the method of connection with each other?

a) Through security network ----

b) Through e-mail ----

c) Using third party connectivity (pop etc) ----

Q.4.a. Do your institute provides laptop to your students?

a) Yes ---- b) No ----

Q.4.b. Have they got permission connecting it to outside network?

a) Yes ---- b) No ----

Q.5. Is there any wireless or wi-fi connection authentication in your Institute?

a) Yes ---- b) No ----

Q.6. Currently what is the degree of security your employees or in your Organization?

a) Very Low ---- b) Low ---- c) Average ----d) High ----

f) Very High ----

Q.7. Are you satisfied with the end point protection provided by your security Product?

67

a) Yes---- b) No----

Q.8. If no what are the additional features needed in your security product?

a) UTMS---

b) Firewall----

c) Mail protection----

d) Others-----

Q.9. Which points you give priority when you going to select your security product?

a) Brand Name ----

b) Service ----

c) After Sale Service ---

d) Price ----

Q.10. Are you fully satisfied with your current security product?

a) Yes ---- b) No ----

Q.11. What is the additional modification you need in your current security Product?

a) Ability to detect all viruses ----.

b) Ability to block unknown virus ----

c) Anti spam ----

d) Antirootkit ----

e) Antispyware ----

f) Privacy protection -----

68

g) Antimalware -----

h) Data theft protection ----

i) Anti fishing ----

Q12. Which type of security products you used?

a) Anti-virus ---- b) Internet security ---- c) Mail protect ----

d) Firewalls ----

69

Name of Institute Problem of Institute

Dept.of management science, pune university win32, kido, network.exe, Trojan Satish power shanad.gen.inLab. In chargePh 09423868950University Pune

Choice Institute of management whenever QH Antivirus deleted any Raut Rajesh . P virus or quarantines it createsLecturer build up file & faces lots of disturbPh 9226879581 There is no any facility to Karve Road Automatically remove it

Neville Wadia inst. Of Management studies kido, network.exe, Trojan &Research Mr. Nelesh Shinde certain malwavesLab insrucecterPh 9767121949Boun Garden Road

Indian Institute of Education firewall blocking programmed Mr. sachin not detected all virus Project coordinatorPh no. 020 25424580

Modern Education Society of college of engg Client server protection,A.R Khan remote desktop protectionLecturer9823396700J.M Road , Pune

Frankfinn Institute of Air Hostes Training not detected all viruses Tushan Waghchame with out format PCs installationAccount Officer Antivirus create problem 9860445422Boun Garden Road

70

Matrix Business School update not gets properlyManis K. Power IT In chargePh 9860532394Nul stop, Karve Road

Sou Vonutai chaven Polytecnic Admin console 0.3 maximum PCs run low Deepak W chinchkhede speed. Take more time to startTechnical assistantPh 9226375725

Bharati Vidyapit University Medical College Autorun, worm, TrojanKhogen Singh full secure for internet browserIt personPh 9226440720Dhankewadi,Katraj

Sinhgad College of science kido, network.exe, Trojan Sanjoy Madvik Lab assistantPh no 9860992915Sinhgad Road ,Vadgoun

Leelawati College of Commerce & Computer DNA scanning it gets in StudiesDipti Dindore detected but problem is not get Lecturer solvePh 9850515604Warje malwardi

Sinhgad college of Architecture Nilesh N. Vaidya kido, network.exe, Trojan, Tech. AssistantPh 9822635233Sinhgad Road ,Vadgoun

71

Nane of Instirute laptopContact person Name & ph No.

Institute of International Business yes Utkarsh Ganane&Research network , enggpimpiri,pune 2027475090

Matrix business School yes Manish K. Pawer Nul-stop, Karve Road , Pune IT incharge

9860532394

Synergy Institute Of management yes Manisha SanghawiTilak Road, Sadhasive Peth IT headPune 2024432451

Indra Institute of Management yes Dinesh KhokeTathawade,pune lab Assistant

2114661601

Dr B.N.college of Architecture yes Milind SutaeKarve nagar, Pune Tecnical Assistant

205424437

Sri Balaji Society (BIIB) yes Amit KulkerTathawade,pune network engg

9850100303MSCER Mandar phataleSadhasive peth, pune data entry dept.

Morden College of Engg Mali Sachin P..J.M Road Pune Tech Assistant

(020) 5533638

Kingfisher Training Academy Ajay . H. MoraiBoun Garden Road, pune Faculty

9823130005

CES Prerana Jr college Amit P. Pandit

Padhikaran , NigdiNetwork Engg.9823181857

72

BMCC College Commerce Thatk ChintamiBMCC Road , Decan, pune Lab assistant

020 25654943

Padmashree Dr. D.Y.patil Anusuta Batras IHMCT college comp. facultyThathewadi, Pune

Gokhale Institute of Politices & Promod Joshi Economices Information Science

BMCC Road , Decan, pune 020 25650287

Bharati Vidhypeet Ayurved college Sontale S. N Dankewadi, katraj, pune Computer Programmer

-4373883

IIPM Mr Kader gogawleBhanderker Road,Pune system admin

2031031556

Indra college of Pharmacy yes Smeer SheshgirTathawade,pune system admin

-22932142

IPS yes Mr rahul Bhoomkar pimpiri, pune network , engg

2027475090

Institute of International Business yes Utkarsh Ganane&Research network , enggpimpiri,pune 2027475090

Unique Academy Mr. Tanaji MaliChinchwad station, pune Center Head

73

9373336590

Arena Anemation Jeevan Pradhan Pimpiri, pune Director

2027420198

Anjuman Islam PolyTechnic for girls Shamin PatelBoun Garden Road, pune ` Head Mistress

202613190

S.V Union High School & Nitin WatguleJr. College IT lecturer

9850321329

Bharati Vidhypeet Jr. college Miss Karande P NPoud Road Computer Teacher

9890428802

Cyber com Data system Mr. Vinayak V. JoshiShastri Road, Pune Propertier

9823396193

HCL-CDC Rohit TripatiChinchwad station, pune center manager

9765143632

Vaikunth Mehta National Inst. Mr. A.K. ChoudaryOf Co-oparative Management HoDPune University

IIBM Vikrant BhagatChinchwad, Pune Comp. Incharge

20-30421819 Dept . of Computer Scienc Nitin Sonware Pune University Nitin Sonware

9923087341

IMEC Mr. A.V. Madik Poud Road HOD

74

Choice College Group Pandurang RautStmbiosis Institute of Management AdminKarve Road , Pune 9960488381

Bharati Vidhypeet university college Patil S-mOf Architecture Lab Instucter Dankewadi, katraj, pune 020-24375687/ 24362519

Morden college of computer & business Yogesh C . SawarlcarJ. M road , Pune Lecturer

(020)-25520166

Institute & Computer Stadies Gopal MorePimpiri, Pune Network Engg.

IBMR Mr. KiranChinchwad, Pune Network Engg

020 27475090

Bharati Vidhypeet university college Deshmuah A.MOf Fine Arts Sr. Clark Dankewadi, katraj, pune

M.M.C.C Kaiwade A.SBMCC road , Decan , Pune Feculty

25653039

Pratibha Institute of Business Mr. C.B SawantChinchwad , pune Mr. C.B Sawant

2030690511

Netcom Computer Education (jetking) Deepak TandaleChinchwad , pune Center Superviser

75

Bharati Vidhypeet university college Prof Pritesh A. PatilOf Engg. women’s Admin Dankewadi, katraj, pune 2024371684

MIT School of Management Mr. Sanap C.APoud Road Lab Incharge

9822614521

Dahad Technical Instittute Manasi Patake Tilak Road , pune Faculty

Smt. Hiraben Nanavati Institute of Management Suverna D. Despandekarve nagar, pune sr. Lecturer

204331317

Cusrow wadia Institute of tech . Pune Joshi Dhananjay KBoun garden Road, pune hardware Engg.

2026164814

Poona institute of management & yes Sanjoy KumarScience compt. TechnicalM.G road, pune 9960520382

Rajarshi shahu college of Engg. yes Mander MhetreTathawade,pune system admin.

2022933423

Jayahant Inst. Of computer Application yes Patil Sudhir R. Tathawade,pune system Admin

2025720888

Pune Institute of Management & yes Sunil KaulReseach public reletionNul stop, pune 2040191919

Novel Institute of Management yes Prakesh Shelas

76

Studies system adminKbc chock, chinchwad 9766216887

Institute of Environment education yes Anand Shindhe &Reseach Bharati vidhypith Lectuter Dankewadi, katraj, pune 20243775684

Indra school Of Business of Mangement yes Abhijit Sarat Tathawade,pune system admin

2022932213

Indra school of carrer development yes Sandeep D Kirdak Tathawade,pune lab incharge

2025538185 Jayahant Inst. Of management studies yes Sunil joshi Tathawade,pune lab incharge

2025720888

Trade Wings Institute Of Management yes Seema MultaniAptae road , Decan Center Manager

9011022333

D.Y Patil university yes Shradha KulkarniGlobal Business School & Research IT headTathawade,pune 2065342825

Exim management institute yes Parag N. AdganhorNul stop , law college road technical Person

2025465195

Morden college of Arts Science yes Samir N. BadmanjiDecan , pune Teacher

2025535102

77

Indra group of Institute yes Sontesh KumerTathawade,pune Directer IT

2022932213

Sinhgad college of Engg. yes Sachin Madhvik Sinhgad Road,vadgoun, pune System Admin

9422310739

78

Documents

Quick Heal Project in educational institute