Questionnaire results & trends

QUESTIONNAIRE RESULTS & TRENDS

Wim VerhaestBruno De NysBelgian Federal Parliament

2nd generation Parl. Websites :browser-based access to parliamentary documents (HTTP/HTML/PDF)

3thd generation Parl. Websites add new ways to deliver the information:– Faceted search (vs. forms-based search)– Alternative transports/formats (RSS/Mail/Web

Services/SMS)– Triggered (daily/weekly/when a new document

is available/a “friend”): notification

Eurofeature festival

Feat 1: Notification ( RSS,email, sms, newsletter )

Also white

0

1

2

3

4

5

6

7

8

9

10

IT dept. Comm dept.

LOW MEDIUM HIGH

EFFORTLOW MEDIUM HIGHLOW MEDIUM HIGHLOW MEDIUM HIGHLOW MEDIUM HIGH

EFFORTLOW MEDIUM HIGHLOW MEDIUM HIGHLOW MEDIUM HIGH

2

15

14 not started

ongoing

finished

Feat 2 : Video streaming

Also white

2

15

15 not started

ongoing

finished

0

2

4

6

8

10

12

IT dept. Comm dept.

LOW MEDIUM HIGH


Feat 3 : Web Services

Also white

0

2

4

6

8

10

12

IT dept. Comm dept.

LOW MEDIUM HIGH



13 16

1

not started

ongoing

finished

Feat 4 : Mobile Platform

Also white

0

2

4

6

8

10

12

IT dept. Comm dept.

LOW MEDIUM HIGH



21

7 2not started

ongoing

finished

Also white

0

2

4

6

8

10

12

IT dept. Comm dept.

LOW MEDIUM HIGH



1017

3 not started

ongoing

finishedFeat 5 : faceted search

Feat 6 : social media( passive presence )

0

2

4

6

8

10

12

14

16

18

IT dept. Comm dept.

LOW MEDIUM HIGH



199

1

not started

ongoing

finished

Sort by Effort IT, Effort CommSort by Added ValueSort by Progress (adoption rate)



Sort by Effort IT


Sort by Effort Comm


Sort by Added Value


Sort by Progress Feature Progress %

2 Video streaming 2,4 70,31%

1 Notification via SMS, email, rss or newsletter 2,4 69,35%

5 Global Faceted search 1,8 38,33%

3 Webservices 1,6 30,00%

6 Passive presence in social networks 1,4 18,97%

4 Mobile platforms 1,4 18,33%

VideoFacetedsearch

Sms, mail, rssWebservices

Mobile

Social media passive

Effort vs Added ValueIT dept

HIGH

MEDIUM

LOW

HIGH

LOW MEDIUM

EFFORT IT dept

Added value

Video

Faceted searchSms, mail, rss

WebservicesMobile

Social media passive

Effort vs Added ValueComm dept

HIGH

MEDIUM

LOW

HIGH

LOW MEDIUM

EFFORT Comm dept

Added value

Question:Which patterns/features/solutions would you suggest

as new ways to deliver parliamentary information to citizens through your website?

Which features are missing from this presentation?

Documents

Questionnaire results & trends