QUESTIONNAIRE Ms. LAKSHMI PRIYA LECTURER …shodhganga.inflibnet.ac.in/bitstream/10603/34747/18/18... · 300 questionnaire ms. lakshmi priya lecturer c.p.patel and f.h.shah commerce

300

QUESTIONNAIRE

Ms. LAKSHMI PRIYA

LECTURER

C.P.PATEL AND F.H.SHAH COMMERCE COLLEGE, ANAND-388001.

PHONE: (R) 02692-232518. (O) 02692-250710.

A QUESTIONNAIRE ON STUDY AND EVALUATION OF THE

EMPLOYEES’ WELFARE ACTIVITIES AND BENEFITS IN SELECTED FERTILIZER AND CHEMICAL UNITS OF GUJARAT STATE.

(FOR MANAGEMENT)

RESPONDENT’S PROFILE

1. Name and address of the organization : 2. Year of Establishment : 3. Name of the Products : 4. Awards / Achievements : 5. Any other information :

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NOTE : Please tick mark in Yes / No Ques.1 Does the organization have a formal system of Human Resource Planning? Yes

No If yes,

Who is responsible for Human Resource Planning?

a) Top Management b) Human Resource Manager c) Committee comprising departmental heads d) Participative Style

Ques.2. What is the usual term of Human Resource Planning in your organization?

a) Below one year b) One to four years c) Above four years

Ques.3. Please mention the data on your Human Resource for the last 5 years.

YEAR TOPLEVEL MGT.

MIDDLE LEVEL/ SUPERVISOR

SKILLED WORKERS

UNSKILLED WORKERS

TOTAL

2000-2001

2001-2002

2002-2003

2003-2004

2004-2005

TOTAL Ques.4 What are the major functions of Human Resource Department in your organization?



302

1 MANAGERIAL FUNCTIONS

a) Planning b) Organising c) Directing d) Controlling

2. OPERATIVE FUNCTIONS

a) Procurement of Personnel

b) Development of Personnel

c) Compensation

d) Maintenance Function

e) Industrial Relations

Ques.5 Please mention the data on employees’ recruitment in your

organization for the last 5 years.

YEAR TOP

LEVEL

MGT.

MIDDLE LEVEL/

SUPERVISOR

SKILLED

WORKERS

UNSKILLED

WORKERS

TOTAL

2000- 2001

2001-2002

2002-2003

2003-2004

2004-2005

TOTAL



303

Ques. 6 Which are the sources of recruitment implemented in your

organization from the following:

1. FOR MANAGERS

a) Internal sources

b) Newspapers

c) Websites

d) Public/Private Exchange

e) References

f) Any other

2. FOR THE WORKERS

a) Internal sources

b) Newspapers

c) Websites

d) Public/Private Exchange

e) References



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f) Work contracts

g) Any other

Ques.7. How do you select the employees in your organization?

a) On the basis of merit

b) On the basis of experience c) On the basis of recommendation and references

d) Above all

e) Any other

Ques.8 Do you have induction procedure in your organization? Yes/No a) For all employees Yes/No b) For selected employees Yes/No Ques. 9 Please furnish the data on number of employees trained in your organization for the last 5years.

NUMBER OF EMPLOYEES TRAINED YEAR TOP

LEVEL MGT.

MIDDLE LEVEL/ SUPERVISOR

SKILLED WORKERS

UNSKILLED WORKERS

TOTAL

2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 TOTAL



305

Ques.10. Does your organization provide extensive training programme? Yes/No

a) To the managers b) To the supervisors. c) To the workers

Ques.11 Which of the following method the organization use for the training and development of the employees?

a) Training centre b) On the job training

c) Deputation to other organisation d) Seminar and Conferences , etc

e) Foreign collaboration

Ques. 12 How does the organisation decide upon the Wage and Salary Administration? By,

a) Negotiation and Bargaining b) Periodical Revision. c) Revision on the basis of inflation. d) As per the statutory requirements e) On demand.

Ques.13 What is the basic purpose of the organisation for providing additional facilities over and above the statutory requirements?

a) For better Industrial Relation



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b) For increasing the productivity c) For retaining the employees d) For the goodwill of the organization e) For motivating the employees f) For avoiding Industrial Conflicts

Ques.14. Please tick mark ( ) against following benefits provided in your organisation.

Sr. No.

B E N E F I T S P R O V I D E D TICK MARK

A. LEGALLY REQUIRED PAYMENTS: 1.

Old age, survivors. (Disablement benefit )

2.

Workers’ compensation.

3.

Unemployed compensation

B. CONTINGENT AND DEFERRED BENEFITS: 1.

Pension plans

2.

Group life insurance

3.

Group health insurance

a) Medical expenses (hospitalization and surgical ) b) Disability income (short term and long term.) 4.

Guaranteed annual wage

5.

Prepaid legal plans

6.

Jury duty and bereavement paid leave

7.

Maternity leave

8.

Paternity leave



307

9.

Child care leave

10.

Sick leave.

11.

Dental benefits.

12.

Tuition aid benefits.

13.

Suggestion awards.

14.

Service awards.

15.

Severance pay.

C. PAYMENT FOR THE TIME NOT WORKED 1.

Vacations

2.

Holidays

3.

Voting pay allowances

D. OTHER BENEFITS 1.

Canteen

2.

Uniform

3.

Housing facilities

4.

Transportation

5.

Medical check up

6.

Bonus

7.

School for employees’ children

8.

Worker education programme

9.

Career guidance

10.

Library



308

11.

Housing loan

12.

Cultural activities

13.

Sports meet / facilities

14.

Stores

15.

Marriage gifts

16.

Crèches

17.

Yoga/ Meditation

18.

Tool expenses

19.

Company car and subsidies

20.

Moving expenses

21.

Discount on employer’s goods and services

22.

Specific concessions in extraordinary circumstances(severe illness,disability,accidents etc.

Ques. 15 Do you think better fringe benefits help to increase the morale and loyalty of the employees? Yes/No. Ques. 16 As a human resource manager do you think the benefits have responded positively by the workers and has enhanced higher performance? Yes/No. Ques. 17 Are you aware of “CAFETERIA CONCEPT”? Yes /No.

If yes, please explain it briefly. ____________________________________________________________________________________________________________________________________________________________________________________________________________ Ques. 18 Do such additional facilities help in motivating the employees? Yes/ No / Not sure.



309

Ques.19 What are the other incentives provided by the organisation to the employees in addition to the above facilities.

a) Awards b) Social acknowledgement c) Treats d) Tokens e) Knick- Knacks

f) More responsibility on the job g) Better office environment h) Social gatherings i) Societal activities. (Charity.)

Ques. 20 How has the employees responded to the facilities provided to them by the organisation?

a) Positively with increased productivity b) Satisfied with the job c) Taken as granted

d) Reluctant e) Not at all affected by the incentives

f) Cannot judge

Ques.21 Is increment given? Yes/No.

a) Automatically (according to the policy framework )

b) Request and recommendation from the

employees



310

Ques. 22 Is there any policy for restructuring the benefits and facilities given to the employees? Yes/No. Yearly 3 Yearly 5Yearly On demand. Ques. 23 Does your company have any recognized Trade Union? Yes/No, If yes, Is it registered? Yes/No. Mention the numbers of members in your union Ques24 Has any dispute arose in the matter related to wage and salary policies? Yes/No If yes, how was it resolved?

a) With the help of Trade unions b) Mutual Consultation c) Any other

Ques.25 As a human resource manager how would you rate the employee – employer relationship in your organisation?

a) Excellent b) Cordial

c) Satisfactory d) Not satisfactory

e) Poor f) Cannot judge



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Ques. 26 Any suggestions to motivate and retain the employees.

______________________________________________________________

______________________________________________________________

______________________________________________________________

______________________________________



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QUESTIONNAIRE

Ms. LAKSHMI PRIYA.

LECTURER

C.P.PATEL AND F.H.SHAH COMMERCE COLLEGE , ANAND.

PHONE: (R) 02692-232518. (0) 02692-250710.

A QUESTIONNAIRE ON STUDY AND EVALUATION OF THE

EMPLOYEES’ WELFARE ACTIVITIES AND BENEFITS IN SELECTED FERTILIZER AND CHEMICAL UNITS OF GUJARAT STATE.

[FOR EMPLOYEES]

RESPONDENT’S FILE.

NAME : DESIGNATION : DEPARTMENT : EDUCATIONAL AND TECHNICAL QUALIFICATIONS : LENGTH OF SERVICE : TOTAL WORK EXPERIENCE ( IN YEARS. ) :



313

Give details about the following: Ques.1 Are you required to perform duties on shift basis? Yes/No. Ques.2 What are your present earnings per month? Below 5000 5000-10,000 10,000-20,000 20,000 and above Ques. 3 Are you satisfied with the present working conditions? Yes/No Ques.4 Please tick mark ( ) against following facilities provided in in your organisation.

RATING SCALES Sr.No.

FACILITIES PROVIDED E G A BA VP

NE

A. Legally required payments: 1.

Old age, Survivors.( disablement benefits )

2.

Worker’s Compensation

3.

Unemployed Compensation

B. Contingent and Deferred Benefits

1.

Pension plans

2.

Group life insurance

3.

Group health insurance

a) Medical expenses (hospitalization and surgical )

b) Disability income. (Short term and long term



314

4.

Guaranteed Annual wage

5.

Prepaid legal expenses

6.

Jury duty and bereavement paid leave

7.

Maternity leave

8.

Paternity leave

9.

Child Care leave

10.

Sick leave

11.

Dental benefits

12.

Tution aid benefits

13.

Suggestion awards

14.

Service awards

15.

Severance pay

C. Payment for the time not worked

1.

Vacations

2.

Holidays

3.

Voting pay allowances

D. Other benefits 1.

Canteen

2.

Uniform

3.

Housing facilities

4.

Transportation

5.

Medical check up

6.

Bonus



315

7.

School for employees’ children

8.

Worker education programme

9.

Career guidance

10.

Library

11.

Housing loan

12.

Cultural activities.

13.

Sports meet/ facilities

14.

Stores

15.

Marriage gift

16.

Creches

17.

Yoga / Meditation

18.

Tool expenses

19.

Company car and subsidies

20.

Moving expenses

21.

Discount on employer’s goods and services

22.

Specific concessions or facilities to an employee in extra ordinary circumstances say severe illness, disability, accidents. etc.

E= EXCELLENT, G= GOOD, A= AVERAGE, BA= BELOW AVERAGE, V. P= VERY POOR, NE= NOT EXISTING Ques. 5 Are you satisfied with the present benefits and services given by the organisation? Yes/No.



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Ques. 6 Which facilities you prefer the most in your organisation? (Any three) 1.___________________________________________________

2.___________________________________________________ 3.___________________________________________________ Ques. 7 Which facilities you are not satisfied with in your organisation? (Any three)

1.___________________________________________________

2.___________________________________________________

3.___________________________________________________ Ques 8 Is your work recognized and appreciated? Yes/No. Ques.9 What are the different recognition styles in your organisation ? a) By giving awards b) By social acknowledgement c) By token

d) By giving more responsibilities on the job itself

Ques.10 Do you have a good working environment? Yes/No. Ques.11 How do you make suggestions and representation regarding the improvement and change in the fringe benefits?

a) Through supervisors b) Trough trade union



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c) Direct representation

d) No representation

Ques.12 What is your feeling in respect of the following aspects? Please put tick mark ( ) SR.NO.

ASPECTS SATISFIED DISSATISFIED CAN’T SAY

1 Monetary rewards

2 Facilities

3 Incentives

4 Job Security

5 Work environment

6 Job evaluation

7 Management of org

8 Departmental heads

9 Training facilities

10 Working conditions

Ques. 13 Give your suggestions to improve benefits and services in your organization?

______________________________________________________________

______________________________________________________________

_______________________________________________________



Documents

QUESTIONNAIRE Ms. LAKSHMI PRIYA LECTURER …shodhganga.inflibnet.ac.in/bitstream/10603/34747/18/18... · 300 questionnaire ms. lakshmi priya lecturer c.p.patel and f.h.shah commerce