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Questionnaire for Situational Information 1
Questionnaire for Situational Information 2
Questionnaire for Situational Information 3
What is the purpose of the QSI?• The QSI is a standardized needs assessment tool. It
is designed to gather information about a person’s life situation.
• This information will be used to assist in planning for support and service needs and is only one part of a person-centered planning process.
Questionnaire for Situational Information 4
Why was the QSI developed?• Florida Statute 393.0661 and federal regulations for
Medicaid waivers require a standardized needs assessment process.– A systematic and reliable instrument will be used
to determine levels of services– Client characteristics and other appropriate
assessment methods are used along with the QSI to develop the support plan for the individual receiving services.
Questionnaire for Situational Information 5
How was the QSI created?• Information was gathered from national experts to
identify major barriers and supports for good health, safety, and quality of life
• Instruments used in Florida were evaluated.– Florida Status Tracking Survey– Individual Cost Guidelines
• Assessments used in other states were also reviewed
• Validity and reliability tests for the QSI have been completed
Questionnaire for Situational Information 6
How is the QSI different from previous assessment tools?
• The QSI gathers information for planning.– Impact of major life changes – Support needed for community inclusion and
fulfillment of adult roles• The QSI includes vision, hearing, and communication
in the assessment of Functional Status• The assessment of Behavioral Status focuses on the
types of support and intervention needed.• The assessment of Physical Status remains focused
on health and medical needs.
Questionnaire for Situational Information 7
What is assessed by the QSI?• General Information• Life Change and Adjustment;
Community Inclusion andFulfillment of Valued Adult Roles
• Functional Status• Behavioral Intervention
and Support Status• Physical Status
Questionnaire for Situational Information 8
How will the QSI be used?• The QSI will be administered at the time of
eligibility determination• The results of the QSI will be used as a part
of the person-centered planning process used to develop the person’s support plan
• The results of the QSI will be reviewed annually and re-administered at least every three years to identify possible changes
Questionnaire for Situational Information 9
What is person centered planning?• The person has the authority to define and
pursue the goals important to them• Personal relationships and community
membership are valued• All networks and systems of support must
collaborate in support of the person’s goals and needs
• People and families must participate as valued partners in all decision making
Questionnaire for Situational Information 10
How is the support plan developed using the QSI?• Uses information gathered from the individual,
family, and friends, the QSI, and other relevant information
• Reflects individually determined goals and needs and resources, including personal resources, natural supports, community resources, school systems, government programs, etc.
• The scores are not as critical as the information obtained from the QSI on the types of supports and services the individual needs.
Questionnaire for Situational Information 11
Who can administer the QSI?• Qualified assessors are hired by APD area offices.
They must be certified to administer the Questionnaire.
• QSI assessors are required to have a bachelor’s degree and four years of related experience working with persons with developmental disabilities.
• They must demonstrate competencies in conducting interviews and reliability in rating the items.
Questionnaire for Situational Information 12
How is the QSI completed?• The QSI assessor reviews the current Support Plan
and other relevant records to identify general information, accomplishments, goals, health history, and service details.
• Face-to-face interviews are conducted with the person with a disability and the legal representative, and others as appropriate.
• The QSI assessor analyzes the information and rates the items. The ratings are recorded in QSI online application.
Questionnaire for Situational Information 13
Who gets the results?• A synopsis report is provided to the person or legal
representative. A complete copy can be provided, on request.
• The person or legal representative may give others a copy of the report, if they wish.
• The support coordinator will review the results of the completed QSI and review the support plan to be sure it addresses all necessary supports and services.
Questionnaire for Situational Information 14
What is the QSI online tool?• All assessments are recorded and
stored using the QSI online tool, available on the APD intranet
• The support coordinator will be able to access the records of the persons served
• The local Area Office will provide training on the online tool.
• The Central Office will give the support coordinator a password and username.
Questionnaire for Situational Information 15
What is required of the support coordinator?
• The support coordinator will provide access to the records for the QSI assessor.– Temporarily transfer records– Follow protocol in Central Records Policy to
secure records, including copies– Provide records to the QSI assessor within
three business days.
Questionnaire for Situational Information 16
What else is required of the support coordinator?
• Participate in interviews when requested. • Use the results of the QSI and other relevant
information to develop the person’s support plan.• Responsible for noting changes in Life Changes and
Community Inclusion.
Questionnaire for Situational Information 17
You have completed the first session.
Go the second session to learn more about the content of the QSI.
Questionnaire for Situational Information 18
Questionnaire for Situational Information 19
General Information/Demographic Information
Questionnaire for Situational Information 20
General/Demographic Information• The information is pre-filled from the ABC database.• The support coordinator is responsible for ensuring
that the ABC database is accurate and up-to-date.
• The support coordinator should immediately update ABC when changes or errors are identified.
See pages 5-6
Questionnaire for Situational Information 21
Life Change and Adjustment Information
Questionnaire for Situational Information 22
Life Change and Adjustment Information• Keep track of any changes that occur• Include a description in your case notes for that day. • Notify the QSI assessor if there is a significant
change in condition• Keep the ABC demographic information up to date
Questionnaire for Situational Information 23
8a. Life Changes (examples) No life changes experienced Death or loss of a long-term caregiver Survivor of a major physical assault Gaining a new family member Major change in living conditions Major change in daytime activities Major change in eating habits
See page 7
Questionnaire for Situational Information 24
Levels of Life Change Stress Low Moderate Significant
To follow-up, you may want to let caregivers know about the particular life changes and observe the person for any health or behavioral changes. Referrals for medical or behavioral support may be required if problems arise.
See page 7
Questionnaire for Situational Information 25
8b. Signs and Symptoms of Emotional or Behavioral Distress (examples)
Avoidance of favorite activities and friends Suicidal thoughts, plans or suicide attempts Property destruction (major, repeated) Self-injurious behaviors (pica, head banging, etc.)
8c. Was this person screened by a qualified professional for any of the conditions? See
page 8
Questionnaire for Situational Information 26
8d. Life Changes that this Person is Likely to Experience (examples)
Loss/change of significant long-term primary caregiver
Major surgery requiring hospitalization Change in place of residence Major change in work or daytime activities
See page 8
Questionnaire for Situational Information 27
9a. Does the Person Plan to Move in the Next 12 Months? (examples)
Chooses to remain in current home Chooses to remain in current home, but cannot do
so without additional help Must move for reasons of health and safety Is unsure about moving
See page 9
Questionnaire for Situational Information 28
10. Legal Status (examples)
Person is an adult with no pre-need directives or any form of guardianships.
Person has a partial or full guardian advocate. Person is an adult and has a guardian ad litem. Person is a minor child
See page 9
Questionnaire for Situational Information 29
11. Language Spoken or Understood
The primary language that is spoken or understood by the person:
English, Spanish, Sign Language, Does Not Apply or Other
See page 9
Questionnaire for Situational Information 30
Community Inclusion & Valued Adult Roles• These items are only required for individuals 18 years
or older.
Community Inclusion
Valued Adult Roles
Employment• The rating is based on the level of personal support
required by the person to complete tasks now and for the next year.
Questionnaire for Situational Information 31
Community Inclusion & Valued Adult RolesLevel 1: The individual does not need any personal
support.
Level 2: The individual needs personal support and it is limited to occasional reminders or verbal prompts and/or physical assistance.
Level 3: The individual needs personal support and requires daily reminders, verbal and/or physical prompts.
Levels 4/5: The individual needs personal support from someone and requires supervisionto complete See
page 10
Questionnaire for Situational Information 32
Community Inclusion Activities (examples)
12a. The person can find a place to live and manage leases or rent arrangements
12d. The person can shop for food, clothes, and other personal items.
12e. The person can arrange and attend social outings…
12h. The person can keep him/herself safe in the neighborhood
12j. The person can do his/her own housekeeping
See page 10
Questionnaire for Situational Information 33
Fulfillment of Valued Adult Roles in the Community
12l. The person can parent his/her minor children…
12m. The person can function as a spouse or domestic partner…
12n. The person can fulfill the role of a valued and trusted employee…
12o. The person can vote, follow community rules…
See page 11
Questionnaire for Situational Information 34
Employment Information
13a. Does the person currently have a job?
13b. Does the person need help with a job currently held?
13c. … is the person interested in getting a job?
See page 12
Questionnaire for Situational Information 35
QSI Scoring Plan
Functional, Behavioral, and Physical StatusIndividual items are rated: 0 to 4
A status rating is calculated for each section:
1 (minimum) to 6 (maximum)
QSI Overall Support Level1 (Basic) to 5 (Intensive)
Questionnaire for Situational Information 36
Functional Status
Questionnaire for Situational Information 37
Functional Status: Sensory Functioning
14. Vision15. Hearing
See pages 13-14
Questionnaire for Situational Information 38
Functional Status: Essential Living Skills
16. Eating
17. Ambulation
18. Transfers
See pages 15-16
Questionnaire for Situational Information 39
Functional Status: Essential Living Skills
19. Toileting
20. Hygiene
21. Dressing
See pages 17-18
Questionnaire for Situational Information 40
Functional Status: Essential Living Skills
22. Communications
23. Self-protection
24. Ability to Evacuate (place of residence)
See pages 18-19
Questionnaire for Situational Information 41
Behavioral Intervention
and Support Status
Questionnaire for Situational Information 42
0. NONE required
1. OCCASIONAL verbal prompts, instructions, or redirection from caregiver
2. FREQUENT prompts, instructions, or redirection, environmental modification, restriction from caregiver
3. Frequent, PLANNED INTERVENTION Or – Assistance from others or restrictions are frequently
necessary – Uses one psychotropic medication – Was admitted to crisis stabilization unit
4. Use of physical, mechanical, or chemical restraint Or – Uses one psychotropic medication with changes or two or
more medications, or intensive behavioral services – Resides in secure facility, intensive residential
treatment center, or psychiatric hospitalSee page 21
Questionnaire for Situational Information 43
Behavioral Status
25. Hurtful to Self/Self-injurious Behaviors
26. Aggressive/Hurtful to Others
27. Destructive to Property
See pages 22-24
Questionnaire for Situational Information 44
Behavioral Status
28. Inappropriate Sexual Behavior
29. Running Away
30. Other Behaviors That May Result in Separation from Others
See pages 25-27
Questionnaire for Situational Information 45
Guidelines for Behavior Follow-up Consultation
• Need for assistance from the Area Behavior Analyst to complete the scoring of the QSI tool
• Behavioral Status Rating of 3 or higher• Emergency health and safety need• Urgent need that requires a provider to complete a
behavior assessment• Need for a change in behavioral services
See page 28
Questionnaire for Situational Information 46
Physical Status
Questionnaire for Situational Information 47
Physical Status
32. Injury Caused by Self-injurious Behavior
33. Injury Caused by Aggression toward Others or Property
See pages 30-31
Questionnaire for Situational Information 48
Physical Status
34. Use of Mechanical Restraints or Protective Equipment for Maladaptive Behavior
35. Use of Emergency Chemical Restraints
36. Use of Psychotropic Medications
See pages 32-33
Questionnaire for Situational Information 49
Physical Status
37. Gastrointestinal Conditions (include vomiting, reflux, heartburn, or ulcer)
38. Seizures39. Antiepileptic Medication Use
See pages 34-35
Questionnaire for Situational Information 50
Physical Status
40. Skin Breakdown41. Bowel Elimination42. Nutrition
See pages 36-37
Questionnaire for Situational Information 51
Physical Status
43. Treatments (Physician Prescribed)44. Assistance in Meeting Chronic Health Care Needs45. Individual’s Injuries46. Falls
See pages 38-41
Questionnaire for Situational Information 52
Physical Status
47. Physician Visits/Nursing Services
48. Emergency Room Visits
49. Hospital Admissions
50. Days Missed at Job, School, Recreation, or Other Day Activities Due to Illness (past 12 months)
See pages 41-42
Questionnaire for Situational Information 53
Guidelines for Medical Follow-up Consultation
• Need for assistance from Medical Case Manager to complete the scoring of the QSI tool
• Physical Status Rating of 3 or higher
• Emergency health and safety need
• Urgent need that requires a provider to complete a nursing assessment
• Need for a change in medical services
See page 43
Questionnaire for Situational Information 54
Questionnaire for Situational Information 55
What if I have more questions?
• Contact your own area office• Check the APD website
http://apd.myflorida.com/
Questionnaire for Situational Information 56
Thank you You have completed the presentation on the Questionnaire for Situational Information for Waiver Support Coordinators. You will be sent an email verifying that you have completed this presentation.
You will also be required to attend an area office training specific to QSI procedures.
Please print the certificate verifying that you have completed this presentation and take it with you to the area office training. Click on this icon: