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General questionnaire
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QuestionnaireFor Surveying of Performances of various laptop brands in the marketPlease put a tick against the appropriate answer .1. Name of the shop : ________________________________________________2. Address : ________________________________________________________3. Year of Establishment : _____________________________________________4. Name of the Respondent : ___________________________________________5. Age : ____________________________________________________________6. Gender : M F7. Position : Sales Person Service and Maintenance Manager8. Work Experience : ________________________________________________9. Dealings in : Desktops Laptops Peripherals10. Does you Deal in Seconds ? Yes No11. Approximate number of customers per day : Below 100 Between 100 200 Above 20012. Age Group of Customers : Below 20 Between 20 and 35 Above 35 years13. Number of Brands available 5 > 5 < 10 > 10 12. Brands Available : Acer Apple Asus Dell Fujitsu HCL HP Lenovo LG Samsung Sony Toshiba Wipro Compaq14. Laptops preferred mainly for : General / Home Use Office Use Gaming and Entertainment15. Types of Laptops Preferred : Notebook Ultrabook Netbook Tablet16. Most important features for selection Price Screen Size Processor System Memory Graphics Memory Hard Disk17. Budget Range in which a customer usually buys a Laptop : $10000 - $20000 $20000 - $30000 $30000 - $40000 $40000 - $50000 $50000 - $60000 Above $ 6000018. Most Preferred brand by the customer : Acer Apple Asus Dell Fujitsu HCL HP Lenovo LG Samsung Sony Toshiba Wipro Compaq
19. Most Preferred Brand to the customer by you : Acer Apple Asus Dell Fujitsu HCL HP Lenovo LG Samsung Sony Toshiba Wipro Compaq
20. Brand which received most number of complaints and Brought the most for servicing and Repair __________________________________________________________________________21. How Would you rate the following Brands : BRANDS
Acer
Apple
Asus
Dell
Fujitsu
HCL
HP
Lenovo
LG
Samsung
Sony
Toshiba
Wipro
Compaq
Signature : ______________________ Date & Time : _________________________