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A STUDY ON CONSUMERS BRAND AWARENESS
TOWARDS Hero Motor Cycles
QUESTIONNAIRE
Name :
1. Age of the respondent : 18-25 26-35 36-45 46 & above
2. Educational qualification:
Illiterate Schooling Collegiate others
3. Income group you belongs to?
Below 1 lakh 1-3 lakh 3-5 lakh 5 lakh & above
4. Which attribute was considered by you while purchasing Hero vehicle?
Rank them (1-4) Style Mileage Price Maintenance Comfort availability
5. How do you came to know about Hero vehicles?
News media Friends company salesman others
6. How did you get information about safety measures of Hero two wheelers?
News media Friends company salesman others
7. what is your level of satisfaction with the mileage of the vehicle?
High Satisfied Satisfied Neutral Dis satisfied
8. What is the level of satisfaction with regard to 2 wheeler compatibility with Indian
roads?
a. High Satisfied Satisfied Neutral Dis satisfied
9. What is the level of satisfaction with the overall comfort of the vehicle?
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a. High Satisfied Satisfied Neutral Dis satisfied
10. which media make you know the technical specifications of the vehicle?
News media Friends company salesman others
11. What is the degree of satisfaction derived from the product as value paid for?
High Satisfied Satisfied Neutral Dis satisfied
12. What induced you to buy Hero Bike?
Self interest by friends Advertisement Others
13. what is the level of satisfaction with regard to brand selection of Hero?
High Satisfied Satisfied Neutral Dis satisfied
14. Classification of respondents on the basis of their
influence to purchase hero vehicle through different media
a. Regional Media
b. Television Ads
c. Special Programmes
d. Road side campaigns
e. Print Media
f. Other promotional activities
15. Classification of respondents on the basis of their opinionas they hear the Brand name HERO Total respondents 1:
a. Sl. No. Reasons No of Respondents Percentage
1) Music/ Background
b. 2 ) Punchline
c. 3 )Brand Ambassador
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d. 4 ) theme of Advertising
e. 5) others
16. Do you feel that is there any impact on purchasing theproduct with the impact of Brand Ambassador by product
promotion?
YES B)NO C) Some extent
17. As the company is providing 5 year extended warranty on
all hero 2 wheelers. Do you feel that is there any impact on sales
because of this.
YES B)NO C) some extent
18. Classification of respondents on the basis of their opinion
towards advertisement plays a vital role in developing the brand.
YES B)NO
19. Classification of respondents on the basis of their opinion
about Brand with service provided by HERO
VGD B) GD C)SAT D)POOR
20. After walk in to the showroom are you able to add up brand value of hero vehicles as
explained by our executives.
a. Yes b. no. c. some extent
The above study shows that 44 % of Hero motocorp customers are under the age group of 26-
35, 19% are under18-25, 24% of them belong to 36-45 age group, and 13% are under the age
range of 46 and above.
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