Office of Budget, Planning and Analysis, UW-Stout

Quality Training Certificate Program

About the ProgramQuality Training was added to the

responsibilities of the BPA Office after the last ASLS reorganization.

This aligned with training that the BPA Office was already conducting on the planning process and on evaluation/measurement

Decision was made to offer a comprehensive program to complete a series of training sessions and receive a certificate following completion.

Previously Offered Quality ClassesEffective Group Facilitation (2006)Running Effective Meetings (2007)Introduction to Quality Tools (SP09)AQIP/Baldrige (FA09)

Attendees of these classes will be grandfathered into the current certificate program and will receive credit for having attended. You will be notified via email spring semester

2010 what classes you have already attended

Benefits to receiving Certificate

Learning a highly applicable and useful skill set for use in a variety of settings

Use of the techniques lead to more collegial work environment, makes problem-solving and decision-making easier

Skills learned can be used on campus-wide committee work and initiatives

Aligns with campus-wide goals for faculty/staff to be “lifelong learners”

Details about earning a certificateOK to attend classes without wanting to

earn a certificateClasses are free to attend for all UW-Stout

faculty/staffSupervisor permission is necessary to attend

during regular work hoursWhen six classes are completed,

participant can apply to obtain a certificate. Classes will be held twice yearly in a three-

year cycle.Participants can start at any time

Class DetailsClasses will be three hours in length, for a

total of 18 total contact hours to earn a certificate.

When six classes have been completed, participant will submit online application for certification and submit to BPA.

BPA will verify information and award certificate.

Classes OfferedFacilitation/Running Effective meetingsFirst offered: 2007Help participants plan, organize, facilitate,

conduct, and contribute to more efficient and effective meetings.

Topics include building an agenda, how to evoke participation and commitment

from group members, techniques for reaching consensus on

important group decisions, strategies for dealing with hidden agendas

assessing/measuring meeting quality.

Classes OfferedAQIP/Baldrige

First offered FA09Provost’s OfficeOverview of the AQIP/Baldrige values and

criteria and how we apply the values and criteria at UW-Stout.

The course will also cover the AQIP Accreditation Process, including Action Projects, Quality Check-up visit and Systems Portfolio.

Assessment of academic programs, the general education program and campus support units.

Classes Offered Evaluation and MeasurementSP10 – April 21, 2010Conducted by: Dr. Meridith WentzThis course will include:

an overview of different types of evaluation methodologies,

when these methodologies should be used, and

how to develop basic evaluation instruments. Participants will have an opportunity to

practice developing an evaluation instrument.

Classes Offered:Using Quality ToolsFA10Conducted by: Dennis Shaw and Donna

WeberThis course will introduce the Seven Basic

Quality Tools and allow for hands-on work in small groups using these methods for practice with typical workplace scenarios.  

Classes Offered: Project ManagementSP11Conducted by: TBDThis course will provide ways to develop and

manage the various parts of a project, including requirements, costs, and schedules.

Tools for effective project management will be discussed,

Communication between team members and other stakeholders in the project.

Classes Offered:PlanningFA11Conducted by: Dr. Meridith Wentz This course will provide an orientation to UW-

Stout’s planning system, including:a comprehensive overview of UW-Stout’s

planning model and planning process.  It will also include information about how

individuals can provide input to the planning process,

as well as information about how departments can engage in their own planning process.

Classes OfferedLEAN – 5S ProcessSP12Conducted by: TBDThis course will provide an overview of 5S, how it can benefit not only department

workspace but personal workspace as well. Each category (sort, set-in-order, shine,

standardize and sustain) will be explained, and participants will receive a plan for how to

get started, things to avoid, and other advice for implementation.

Classes OfferedLEAN – Process mapping and Value Stream

MappingFA12Conducted by: TBDThe differences between the two methods

and applications of the two methods will be discussed.

Learn how to map a business processIdentify weaknesses and problem areas of

the processLearn about possible problem resolutions

Additional InformationAs classes are added or subtracted from

this list, participants will be able to select which six classes they wish to take to receive certification.

Upcoming class schedule is subject to change depending on instructor availability

For further information:Wendy Marson, Quality Training

Coordinatormarsonw@uwstout.edu

Quality Training Websitehttp://www3.uwstout.edu/bpa/quality.cfm