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Quality Tracking Tool
Automotive Consulting SolutionIQOS - Integrated Quality Optimization System
2© SAP SE or an SAP affiliate company. All rights reserved.
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
3© SAP SE or an SAP affiliate company. All rights reserved.
Customer Benefit
Proven solutions/services of SAP Automotive Consulting
Solutions already running productive at several customers
Solutions and documentation are available in German and English
Prompt implementation possible
Defined timeframe for implementation
Exact calculation of implementation cost. Implementation for fixed price
6 months of free follow up care operations for bug corrections starting at
the date of installation within the development landscape. Afterwards
chargeable consulting support starts
No additional ongoing costs (i.e. maintenance cost)
Time
Cost
Solution
4© SAP SE or an SAP affiliate company. All rights reserved.
IQOS Customer
B|BRAUN AESCULAP
Automation and Drives
5© SAP SE or an SAP affiliate company. All rights reserved.
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
6© SAP SE or an SAP affiliate company. All rights reserved.
IQOS Engineered Services…
… represent an integrated approach of a closed quality
control cycle in SAP by
End-to-end management of standardized QM complaint handling
processes referring to VDA, ISO 9001, ISO/TS16949 standards
Integration of separate follow up processes (QDX, 8D, NTF)
Full Integration into the SAP QM Standard (Quality Inspection, FMEA,
Control Plan, …)
Process managed User Interfaces (Complaint & 8D Cockpit)
Supportive Monitoring & Reporting
Additional Functionalities (Document Management Handling, SD
Integration, Follow Up Logistics,…)
7© SAP SE or an SAP affiliate company. All rights reserved.
IQOS End to End Process Integration
Flexible End-to-end Integration of complex complaint handling processes
QDX OEM
Portal
Integration
Central Inbound
Monitoring
Transfer of
complaints to SAP
IQOS
Analysis & 8D
Process
Request 8D from
Supplier
Interactive 8D
Exchange
IQOS Quality Tracking Tool
8© SAP SE or an SAP affiliate company. All rights reserved.
IQOS Engineered Services - Portfolio
Business Scenarios … Adaptive Services …
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QM Order
9© SAP SE or an SAP affiliate company. All rights reserved.
IQOS Quality Tracking Tool – Objectives & Concept
Objectives:
Development of a centralized Quality Monitoring for tracking and the systematically
processing of all quality tasks in one harmonized Q-Cockpit.
Integration of all QM relevant list objects (quality notifications, quality items, quality tasks,
quality actions,…).
Possibility to build up a standardized & user specific Q-Cockpit (flexible build up &
handling)
One central entrance for all quality processing scenarios
Harmonized interface to quality employees in SAP QM
Approach & Concept
Integration existing QM report functionalities in the IQOS framework (Q-Cockpit)
Usage of the SAP variant concept to build up an individual quality tracking
Development of standardized & user specific QM monitors for tracking and processing of
individual & team related tasks and actions.
Integration of QM relevant list object (quality notifications, quality items, quality tasks,
quality actions,…).
Direct linkage in the processing and navigation of related QM processes
10© SAP SE or an SAP affiliate company. All rights reserved.
IQOS Quality Tracking Tool & IQOS Framework
The IQOS Framework as a centralized basis of an end to end quality tracking
Adaption of a standardized & individual Q-Cockpit with the quality tracking tool and the
usage of the IQOS framework technology
Flexible worklists (customer, internal, supplier complaints, tasks, actions,…)
Long time monitoring & defect core analysis
8D process tracking (D-steps, tasks, supplier monitoring)
Possibility of a flexible integration of the IQOS KPI dashboards (Business Objects) or
customer specific graphical Q-Analysis
Integration in SAP
Standard Analisys (QGA4,…)
11© SAP SE or an SAP affiliate company. All rights reserved.
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
12© SAP SE or an SAP affiliate company. All rights reserved.
Central Entrance in the IQOS Framework / Q-Cockpit
Navigation Panel
Worklist (global
& individual)
Longtime
analysis
KPI Dashboards
8D Report
Tracking
Action Box
Transaction
Launcher
Jump to QM
Area FMEA,
PLP,…
Processing Q-
Costs
Entrance Portal
Online
Documentation
Status Toolbar
Enter all complaint handling scenarios & creation variants
Worklist Assistant – Build up of a user specific Q-Cockpit
Work Area
Result List
Monitoring
Layout administration
ALV Toolbar
Entrance Processing
13© SAP SE or an SAP affiliate company. All rights reserved.
Central Administration of Views & Variants for QM Reports
Possibility to create and handle views & variants centralized in the Q-Cockpit
Consideration of all relevant Q-reports (quality notifications, quality notification
items, tasks, actions,…)
14© SAP SE or an SAP affiliate company. All rights reserved.
Development of an individual Q-Cockpit
By Using the IQOS Worklist & Tracking Assistant it is possible to cerate user
specific navigation steps
Individual selection of navigation steps naming, grouping & SAP icons
Flexible content selection within the IQOS view and variant administration
15© SAP SE or an SAP affiliate company. All rights reserved.
Development of an individual Q-Cockpit (2)
By using IQOS worklist assistant a new user specific navigation step has been
created und has been added to the navigation panel
Add a default report to the new navigation step by using the view & variant
administration
!!! Each Quality Employee gets an own Quality Cockpit !!!
16© SAP SE or an SAP affiliate company. All rights reserved.
Lookout - IQOS Integration Aspects
Complete Integration of the IQOS Quality Tracking Tools in
SAP Standard Reporting (Selection Reports, List Monitoring, Variant Administration
IQOS KPI Dashboards (Business Objects)
IQOS Business Scenarios Customer, Internal & Supplier Complaint Handling & 8D
Process
Adaptive Services DVS / SD Integration
Compare IQOS Complete Overview Solutions & Components
17© SAP SE or an SAP affiliate company. All rights reserved.
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
18© SAP SE or an SAP affiliate company. All rights reserved.
Technical Information
Available for SAP ERP ECC 6.0
Activation of automotive industrialized solution in SAP ERP System not
necessary
Technical installation is possible remotely
Modification-free
Delivery in worldwide protected IQOS-namespace
19© SAP SE or an SAP affiliate company. All rights reserved.
Source of Information
OSS-System
Notes (Search term: Automotive Consulting Solutions)
Internet
Overview-, Detail- and Customer presentations
http://www.sap.com/acs
Email - distribution list
Signing up through [email protected]
Signing up through [email protected]
Thank you!
Moritz Knechtel
Consulting Automotive
SAP Deutschland SE & Co. KG
Hasso-Plattner-Ring 7
69190 Walldorf, Germany
21© SAP SE or an SAP affiliate company. All rights reserved.
© SAP SE or an SAP affiliate company.
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