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Quality Reporting in the era of Health Information Technology David A Nelsen, Jr, MD, MS Associate Professor Associate Chief Medical Officer for Clinical Informatics

Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

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Page 1: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting in the era of Health Information Technology

David A Nelsen, Jr, MD, MSAssociate ProfessorAssociate Chief Medical Officer for

Clinical Informatics

Page 2: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting in the era of Health Information Technology

Quality Reporting & Meaningful UseQuality Reporting & Quality ImprovementExperiences with QR & QILooking to the Future

Page 3: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting & Meaningful Use

Eligible professionals must report from the table of 44 clinical quality measures which includes, 3 Core, 3 Alternate Core, and 38 additional CQMs.Core CQMs - EPs must report on 3 required core CQMs, and if the denominator of 1 or more of the required core measures is 0, then EPs are required to report results for up to 3 alternate core measures. EPs also must also select 3 additional CQMs from a set of 38 CQMs (excluding the core/alternate core measures). It is acceptable to have a '0' denominator provided the EP does not have an applicable population.

Page 4: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Core Clinical Quality MeasuresMeasure Recommended Measure Title Recommended Measure Description

0013 AMAHypertension: Blood 

Pressure Measurement

Percentage of patient visits for patients aged 

18 years and older with a diagnosis of 

hypertension who have been seen for at least 2 

office visits, with blood pressure (BP) recorded.

0028a AMAPreventive Care and 

Screening Measure Pair: a. Tobacco Use Assessment

Percentage of patients aged 18 years or older 

who have been seen for at least 2 office visits, 

who were queried about tobacco use one or 

more times within 24 months.

0028b AMA

Preventive Care and 

Screening Measure Pair: b. Tobacco Cessation 

Intervention

Percentage of patients aged 18 years and older 

identified as tobacco users within the past 24 

months who received cessation intervention.

0421 QIPAdult Weight Screening and 

Follow‐Up 

Percentage of patients aged 18 years and older 

with a calculated BMI in the past six months or 

during the current visit documented in the 

medical record AND if the most recent BMI is 

outside parameters, a follow‐up plan is 

documented.

Page 5: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Additional Clinical Quality IndicatorsMeasure Recommended Measure Title

0001 Asthma Assessment

0002Appropriate Testing for Children with 

Pharyngitis

0004Initiation and Engagement of Alcohol and Other 

Drug Dependence Treatment

0012Prenatal Care:  Screening for Human 

Immunodeficiency Virus (HIV)

0014 Prenatal Care:  Anti‐D Immune Globulin

0018 Controlling High Blood Pressure

0024Weight Assessment and Counseling for Children 

and Adolescents

0027Smoking and Tobacco Use Cessation, Medical 

assistance

0031 Breast Cancer Screening

0032 Cervical Cancer Screening

0033 Chlamydia Screening for Women

0034 Colorectal Cancer Screening

0036 Use of Appropriate Medications for Asthma

0036 Use of Appropriate Medications for Asthma

0038 Childhood immunization Status

0041Preventive Care and Screening: Influenza Immunization for 

Patients ≥

50 Years Old

0043 Pneumonia Vaccination Status for Older Adults

0047 Asthma Pharmacologic Therapy

0052 Low Back Pain: Use of Imaging Studies

0055 Diabetes: Eye Exam

0056 Diabetes: Foot Exam

0059 Diabetes:  HbA1c Poor Control

0061 Diabetes: Blood Pressure Management

0062 Diabetes: Urine Screening

0064 Diabetes: LDL Management & Control

0067Coronary Artery Disease (CAD): Oral Antiplatelet Therapy 

Prescribed for Patients with CAD

0068Ischemic Vascular Disease (IVD): Use of Aspirin or another 

Antithrombotic

0070Coronary Artery Disease (CAD): Beta‐Blocker Therapy for 

CAD Patients with Prior Myocardial Infarction (MI)

Page 6: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Additional Clinical Quality Indicators

0070Coronary Artery Disease (CAD): Beta‐Blocker Therapy 

for CAD Patients with Prior Myocardial Infarction 

(MI)

0073Ischemic Vascular Disease (IVD): Blood Pressure 

Management

0074Coronary Artery Disease (CAD): Drug Therapy for 

Lowering LDL‐Cholesterol

0075Ischemic Vascular Disease (IVD): Complete Lipid Panel 

and LDL Control

0081

Heart Failure (HF) : Angiotensin‐Converting Enzyme 

(ACE) Inhibitor or Angiotensin Receptor Blocker 

(ARB) Therapy for Left Ventricular Systolic 

Dysfunction (LVSD)

0083Heart Failure (HF): Beta‐Blocker Therapy for Left 

Ventricular Systolic Dysfunction (LVSD)

0084Heart Failure (HF) : Warfarin Therapy Patients with 

Atrial Fibrillation

0086Primary Open Angle Glaucoma (POAG): Optic Nerve 

Evaluation

0088Diabetic Retinopathy: Documentation of Presence or 

Absence of Macular Edema & Level of Severity of 

Retinopathy

0089Diabetic Retinopathy: Communication with the 

Physician Managing Ongoing Diabetes Care

0105Anti‐depressant medication management: (a) Effective 

Acute Phase Treatment, (b)Effective Continuation Phase 

Treatment

0385Oncology Colon Cancer:  Chemotherapy for Stage III 

Colon Cancer Patients

0387Oncology Breast Cancer:  Hormonal Therapy for Stage 

IC‐IIIC Estrogen Receptor/Progesterone Receptor 

(ER/PR) Positive Breast Cancer

0389Prostate Cancer:  Avoidance of Overuse of Bone Scan 

for Staging Low Risk Prostate Cancer Patients

0575 Diabetes: HbA1c Control (<8%)

Page 7: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting & Meaningful Use

We have adopted the suggested approach for 2011 and 2012 that limits the required information on clinical quality measures results to that which can be automatically calculated by the certified EHR technology. As to non-certified EHR technology, the HITECH Act incentive program specifically requires the meaningful use of certified EHR technology.

Page 8: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting & Meaningful Use

We agree with the desirability of considering the three transmission methodologies listed in the proposed rule. The submission through a portal is the only mechanism that is feasible and practical for 2012 electronic clinical quality measure submission. We plan to test HIE/HIO and registry submission for future possible implementation through HITECH.

Page 9: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting & Certification

Page 10: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting-the reality

Hypertension: Blood Pressure MeasurementPercentage of patient visits for patients aged 18 years and older with a diagnosis of hypertension who have been seen for at least 2 office visits, with blood pressure (BP) recorded.

Page 11: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Reporting-the reality

Required Elements to Report 0013 (hypertension: BP measurement)

NPI of providerPatient date of birthDate(s) of office visit(s) with NPIDate of report (sliding window)Problem list contains 401.*Systolic BP observation on DOSDiastolic BP observation on DOSExclusions?

Page 12: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement in the era of Health Information Technology

David A Nelsen, Jr, MD, MSAssociate ProfessorAssociate Chief Medical Officer for

Clinical Informatics

Page 13: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement

Acronym Soup

TRIZ

改善

Page 14: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement

“Customer” FocusedLeadershipInvolvement of relevant personsProcess drivenSystems approach to ManagementContinuous ImprovementData drivenReciprocally beneficial relationships

Page 15: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement

“Retrospective” ModalitiesQuality AssuranceRisk ManagementRoot Cause AnalysisFMEA

Page 16: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement

“Real-Time” QIClinical Decision Support (CDS)

Knowledge BaseInference “engine”Interface/Display

“Basic” CDSPreventive remindersDisease management guidelines

Page 17: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Quality Improvement

“Intermediate” CDSDrug-Drug interactionsDrug-Allergy

“Advanced” CDSDrug-Lab resultDrug-ProblemProblem-Lab resultProblem-Observation

Page 18: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Meaningful Use

Stage 1-”...implementing clinical decision support tools to facilitate disease and medication management...”Stage 2-”... build upon Stage 1 by both altering the expectations of the functionalities in Stage 1 and likely adding new functionalities...”Stage 3-”... focus on promoting improvements in quality, safety and efficiency leading to improved health outcomes, focusing on decision support for national high priority conditions...”

Page 19: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

CMS & Pay for Performance

Medicare Care Management Performance (MCMP)Physician’s Quality Reporting Initiative (PQRI) E-Prescribing Incentive Program

Quality Reporting [ ]C

Page 20: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Medicare Care Management Performance (MCMP)

Demonstration project (7/2007-6/2010)Promote adoption of HIT in small & medium size MD officesImprove care for patientsBonus payments for Doctors who meet or exceed CMS standards

Page 21: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

MCMP

Medicare and Medicaid Prescription Drug, Improvement, and Modernization act of 2003In coordination with Doctor’s Office Quality Information Technology (DOQ-IT) in AR, CA, MA & UTImplementation locally by QIO

Page 22: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

MCMP

DOQ-IT participation required for MCMPVoluntary

No play, no payTied to NPIElectronic Results SubmissionSubmit ALL requested data

Submit to audits as required

Page 23: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Nuts & Bolts

Initial phase “Pay for Reporting”Quality data for 2006 as baselinePayment based on # of beneficiaries, not performance.

Subsequent years reported 3-4 mos after year closed out to allow claims to be processedSome data from claimsOther clinical measures (bonus for EMR)

Page 24: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Table 1: Clinical Quality Measures in the MCMP Demonstration

Diabetes Heart Failure Coronary Artery Disease Preventive Care

(measured on population with specified chronic diseases)

DM-1 HbA1c Management

HF-1 Left Ventricular Function Assessment

CAD-1 Antiplatelet Therapy PC-1Blood Pressure Measurement

DM-2 HbA1c Control

HF-2 Left Ventricular Ejection Fraction Testing

CAD-2 Drug Therapy for Lowering LDL Cholesterol

PC-5 Breast Cancer Screening

DM-3 Blood Pressure Mgmnt

HF-3 Weight Measurement CAD-3 Beta Blocker Therapy – Prior MI

PC-6 Colorectal Cancer Screening

DM-4 Lipid Measurement

HF-5 Patient Education CAD-5 Lipid Profile PC-7 Influenza Vaccination

DM-5 LDL Cholesterol Level

HF-6 Beta Blocker Therapy CAD-6 LDL Cholesterol Level

PC-8 Pneumonia Vaccination

DM-6 Urine Protein Testing

HF-7 ACE Inhibitor/ARB Therapy

CAD-7 ACE Inhibitor/ARB Therapy

DM-7 Eye Exam HF-8 Warfarin Therapy for Patients with AF

DM-8 Foot Exam##

Page 25: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Original DOQ-ITHeart Failure (HF-cont’d)

Weight Measurement ACE Inhibitor Therapy Warfarin Therapy for Patients with Atrial Fibrillation Blood Pressure Screening ##

Hypertension (HTN)Blood Pressure Screening ##Blood Pressure Control ##Plan of Care documented ##

Preventive Care (PC) Blood Pressure Measurement Colorectal Cancer Screening Tobacco Use ##LDL Cholesterol Level Tobacco Cessation ##Lipid Measurement ##Influenza Vaccination Breast Cancer Screening Pneumonia Vaccination

Coronary Artery Disease (CAD)Antiplatelet Therapy Lipid Profile Drug Therapy for Lowering LDL Cholesterol LDL Cholesterol Level Beta-Blocker Therapy—with prior MI ACE Inhibitor Therapy Blood Pressure Measurement ##

Diabetes Mellitus (DM)HbA1c Management Lipid Measurement HbA1c Management control ##LDL Cholesterol Level Blood Pressure Management Urine Protein Testing Eye Exam Foot Exam

Heart Failure (HF)Left Ventricular Function (LVF) Assessment Patient Education Left Ventricular Function (LVF) Testing Beta-Blocker Therapy

Page 26: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

PQRI Measures

2007: 74 measures2008: 134 measures

0

50

100

150

200

250

300

2007 2008 2009 2010 2011 2012

2009: 186 measures2010: 216 measures

?

Page 27: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

PQRI typical measure

Measure #1: Hemoglobin A1c Poor Control in Type 1 or 2 Diabetes Mellitus

DENOMINATOR: Patients aged 18-75 years with the diagnosis of diabetes Denominator Coding: An ICD-9 diagnosis code for diabetes and a CPT E/M service code or G-code are required to identify denominator patients.

ICD-9 diagnosis codes: 250.00, 250.01, 250.02, 250.03, 250.10, 250.11, 250.12, 250.13, 250.20, 250.21, 250.22, 250.23, 250.30, 250.31, 250.32, 250.33, 250.40, 250.41, 250.42, 250.43, 250.50, 250.51, 250.52, 250.53, 250.60, 250.61, 250.62, 250.63, 250.70, 250.71, 250.72, 250.73, 250.80, 250.81, 250.82, 250.83, 250.90, 250.91, 250.92, 250.93, 648.00, 648.01, 648.02, 648.03, 648.04

AND one of theseCPT E/M service codes or G-codes: 97802, 97803, 97804, 99201, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215, 99304, 99305, 99306, 99307, 99308, 99309, 99310, 99324, 99325, 99326, 99327, 99328, 99334, 99335, 99336, 99337, 99341, 99342, 99343, 99344, 99345, 99347, 99348, 99349, 99350, G0270, G0271

Page 28: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

PQRI typical measure

Measure #1: Hemoglobin A1c Poor Control in Type 1 or 2 Diabetes Mellitus

NUMERATOR: Patients with most recent hemoglobin A1c level > 9.0% Numerator Instructions: This is a poor control measure. A lower rate indicates better performance (e.g., low rates of poor control indicate better care)

Numerator Coding: Most Recent Hemoglobin A1c Performed:

CPT II 3046F: Most recent hemoglobin A1c level > 9.0% ORCPT II 3044F: Most recent hemoglobin A1c level < 7.0% ORCPT II 3045F: Most recent hemoglobin A1c level 7.0% to 9.0% ORHemoglobin A1c not Performed, Reason Not Specified

Page 29: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

UAMS MCMP Experience

2 Primary Care ClinicsFamily Medicine-Faculty & resident PhysiciansSenior Health-Faculty, Fellows, APN clinicians

EMR since 1998Strong physician leadershipPDSA QI Model

Page 30: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

UAMS requirements to accomplish MCMP

Point of Care tools in the EMRReal-time documentation of non-flowsheet items

Diabetic foot examOutside labs

Real-time analysis of deficiencies“services due” protocolsComplex guidelines

Item completion aids

Page 31: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

EMR Examples

Page 32: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

EMR Examples

Page 33: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

EMR Examples

Page 34: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

UAMS requirements to accomplish MCMP

Reporting Tools'drill down' at the enterprise, clinical practice, provider type (resident, faculty, APN), and individual patient level. Ongoing summaries of all MCMP performance parameters. Reports to??

Chair, medical directors, dean, individual?

Page 35: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Performance Reporting

FM Faculty Performance Using HEDIS-like Measures compared to NCQA 2004 database

84

48

66 68

57

72

59

42

86

57

72 72

60

72

81

50

91

48.8 52

86.6

73.5 80

.9

49

66.8

93.5

64.9

58.5

89.1

74

0

52.6

64.6

75.9

45 46.7

76

54.1 64

.7

0

61.4

0102030405060708090

100

ldl chol/DM eye/DM renal/DM hgba1c mammo pap CRC htn control

FMC faculty 04-05 FMC faculty qtr 1 2006 NCQA Com insurance 2004 NCQA Medicare 2004 NCQA Medicaid 2004

Page 36: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

Performance Reporting

Page 37: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

MCMP Results- UAMS Family Medicine

Year 1 $5000Year 2 ~$27000Year 3 ~$32000Year 4

Page 38: Quality Reporting in the era of Health Information Technology · Health Information Technology David A Nelsen, Jr, MD, MS ... population. Core Clinical Quality Measures Measure

The Future of Quality Reporting & Quality Improvement

Hospital & Outpatient Quality Measurement and ReportingFORMAL Quality Improvement will be essential and desirableTightly defined numerators and denominators = Apples to ApplesElectronic Medical Records/HIT It’s the Workflow, (stupid)