Q W L QWL is the level at which the members of

an org. can satisfy their personal requirements through their experience in the org.

Its main obj. is to focus on creating a good working environment as a result of which employees work together in a cooperative way and contribute their best in achieving the organizational goals.

Requirements of workers : Fair & reasonable Pay Safer Environment Employee Benefits Job Security Job satisfaction Empowerment Career Opportunities

Approaches to Improve Q W L

Flexibility in Work Schedules Freedom in forming Workgroup Opportunity for Growth Participation of Employees Implementing Suggestion Systems

Quality Circles

…………… is a group of employees that meet regularly to solve problems affecting its work area.

Assignment

Historical Background Objectives Advantages Limitations

Morale Acc. to Haimann, ……. is a state of mind

and emotions affecting the attitude and willingness to work, which in turn , affect individual and organizational objectives.

Effects of Low Morale

High rate of Absenteeism Tardiness High Labor Turnover Strikes & Sabotage Wastage & Spoilage