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Chennai Plant Metrics Performance-2014 1/38 Item in Metrics Report 2015 Goal 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Chennai Plant #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Chennai Plant Jeeva #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! 0 #DIV/0! #DIV/0! #DIV/0! Total #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Scrap #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Obsolescence #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 CAR Cost #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Razor Jeeva 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Razor Jeeva #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Supplier DPPM Jeeva #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Incoming Inspection Accuracy(%) Jeeva #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! On Time Incoming Insepction Rate(%) #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Responsible Person Function Owner CAR Cost Ratio (%) V B. Venkatachalam/ Jeeva Chennai Plant External Defect PPM Chennai Plant Cost of Poor Quality (CoPQ) (KUSD) V B. Venkatachalam/ Jeeva Chennai Plant Chennai Plant Chennai Plant Chennai Plant Product Audit (%) Chennai Plant First Pass Yield (%) Chennai Plant Chennai Plant Chennai Plant

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Chennai Plant Metrics Performance-2014

1/39

Item in Metrics Report Function Owner 2015 Goal 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

CAR Cost Ratio (%) Chennai Plant Chennai Plant ≤ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Chennai Plant Jeeva Chennai Plant ≤ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! 0 #DIV/0! #DIV/0! #DIV/0!

Total Chennai Plant ≤ #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Scrap Chennai Plant ≤ #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Obsolescence Chennai Plant ≤ #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

CAR Cost Chennai Plant ≤ #DIV/0! 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Product Audit (%) Razor Jeeva Chennai Plant ≥ 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

First Pass Yield (%) Razor Jeeva Chennai Plant ≥ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Supplier DPPM Jeeva Chennai Plant ≤ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Incoming Inspection Accuracy(%)Jeeva Chennai Plant

≥ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

On Time Incoming Insepction Rate(%) ≥ #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Responsible Person

V B. Venkatachalam/Jee

vaExternal Defect

PPM

Cost of Poor Quality (CoPQ) (KUSD)

V B. Venkatachalam/Jee

va

Form 6001, Rev 01/28/10, Ref. SOP 21.10 Printed on: 04/19/2023

Plant or Group Name

2009 BUSINESS PLAN DEPLOYMENT CategoryGoal: Overall Status:

Schedule & Control Point

# OBJECTIVE & METHODS RESPONSIBLE TARGET Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Status

1.0 OBJECTIVE:

METHODS:

2.0 OBJECTIVE:

METHODS:

3.0 OBJECTIVE:

METHODS:

4.0 OBJECTIVE:

METHODS:

5.0 OBJECTIVE:

METHODS:

Time-Line Legend STATUS LEGENDTime line Meets or exceeds target Improvements neededControl point Fill in when performedPlanned start/end time Actual start/end time

What you are trying to achieve by a particular course of action. Objectives directly support goals and are agreed to by all levels of the organization. They are more specific than goals and they are followed up and reviewed monthly. It is best to limit the number of objectives per goal so that the team can remain focused on top priority items. All objectives require a target.

Rating system for monthly status on objectives and methods. Colors or symbols may be used independently to represent the same rating system.

Comprised of one or more activities which are planned to meet the objective. Methods should have a target to track progress and signal whether we are meeting our methods. They are the "how" of the annual plan. They should be specific, timed and scheduled, assigned to individuals responsible for carrying them out, and supported by detailed action plans.

The names of the individual(s) who are responsible for carrying out the specific methods designed to meet the objective.

The target is meant as a means by which to track progress. Targets provide us with a tool to evaluate the success of our plan. Targets must be achievable, challenging, based on reliable statistics, and tracked regularly. Targets must also be SMART (Specific, Measured, Accurate, Realistic, Timed).

Example time line

This area is used to track the monthly status of the objective and methods of the BPD. Status is shown using the rating system below.

Updated at the monthly review - determined by reviewing the entire BPD status.

Symbols to be used on the BPD timing schedule.

Quality

Plant or Group Name: Quality2014 BUSINESS PLAN DEPLOYMENT

Goal: Achieve Quality Measures for FPR, PPM, Scrap, First Pass Yield, Product Audits Overall Status:

Schedule & Control Point

# OBJECTIVE & METHODS RESPONSIBLE TARGET Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Status

1.0 OBJECTIVE: CAR Order Cost Ratio 100%

METHODS:

2.0 OBJECTIVE: External Defect PPM 100%

METHODS:

3.0 OBJECTIVE: Cost of Poor Quality 100%

METHODS:

4.0 OBJECTIVE: Product Audit 100%

METHODS:

5.0 OBJECTIVE: First Pass Yield 100%

METHODS:

6.0 OBJECTIVE: Supplier DPPM 100%

METHODS:

Time-Line Legend STATUS LEGENDTime line Meets or exceeds target Improvements neededControl point Fill in when performedPlanned start/end time Actual start/end time

CAR Order Cost Ratio

Month 2014 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Goal 0.32

Actual 0.06 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

CAR Order Cost (KUSD) 3.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

2015 YTD

Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 0.06 N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN

Goal 0.32 N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN N.aN

0.1

0.3

CAR O

rder C

ost R

atio (

%)

CAR Order Cost ParetoSeries1

Cost

NaN

1.000

3.000

5.000

Mo

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3 C

AR

Ord

er P

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External DPPM Pareto

Defect Qty N.aN NaN NaN

0.50

1.50

2.50

3.50

4.50

Mo

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xter

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Def

ect

Qty

Par

eto

CoPQ Pareto

Cost N.aN N.aN Na.N

1

3

5

7

9

11

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CoPQ Pareto

Cost N.aN N.aN Na.N

1

3

5

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9

11

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Product Audit(%)-Razor

Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 98.40 (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN)

Goal 98 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

81.0

83.0

85.0

87.0

89.0

91.0

93.0

95.0

97.0

99.0

Produ

ct Au

dit (%

)

Product Audit(%)-Razor

Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jul/05 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 98.40 (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN)

Goal 98 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

81.0

83.0

85.0

87.0

89.0

91.0

93.0

95.0

97.0

99.0

Produ

ct Au

dit (%

)

First Pass Yield - Razor

2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 97.6 99.2 Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N

Goal 98.0 98.0 (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

91

92

93

94

95

96

97

98

99

100

First

Pass

Yield

%

First Pass Yield - Razor

2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 97.6 99.2 Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N Na.N

Goal 98.0 98.0 (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

91

92

93

94

95

96

97

98

99

100

First

Pass

Yield

%

- #DIV/0! - #DIV/0! - #DIV/0! -

- #DIV/0! - #DIV/0! - #DIV/0! -

Corporate Supplier - #DIV/0! - #DIV/0! - #DIV/0! -

Corporate System - #DIV/0! - #DIV/0! - #DIV/0! -

Marketing Marketing - #DIV/0! - #DIV/0! - #DIV/0! -

- #DIV/0! - #DIV/0! - #DIV/0! -

Production Production Production - #DIV/0! - #DIV/0! - #DIV/0! -

Planning Planning Planning - #DIV/0! - #DIV/0! - #DIV/0! -

Distribution Distribution - #DIV/0! - #DIV/0! - #DIV/0! -

OEM Engineering - #DIV/0! - #DIV/0! - #DIV/0! -

OEM + PQE - #DIV/0! - #DIV/0! - #DIV/0! -

OEM Engineering - #DIV/0! - #DIV/0! - #DIV/0! -

OEM + PQE - #DIV/0! - #DIV/0! - #DIV/0! -

Warranty Warranty Warranty - #DIV/0! - #DIV/0! - #DIV/0! - Others Others - #DIV/0! - #DIV/0! - #DIV/0! -

Total: - #DIV/0! - #DIV/0! - #DIV/0! -

Jul-15 Aug-15 Sep-15 YTD

TP $ FPR Cost $ Extra Cost $ TP $ FPR Cost $ Extra Cost $ TP $ FPR Cost $ Extra Cost $ Total CAR Cost $ TP $

Sales Sales

GCNA - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! - SEA - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! - India - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

AustraliaNZ - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! - ME - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Supplier SQE + Sourcing Supplier - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

- #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

- #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Corporate Supplier - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Corporate System - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Price book Marketing Marketing - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

- #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Production Production Production - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! - Planning Planning Planning - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Distribution Distribution - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

OEM Engineering - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

OEM + PQE - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

OEM Engineering - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

OEM + PQE - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Warranty Warranty Warranty - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! - Others Others - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Total: - #DIV/0! 0.00 #DIV/0! 0.00 #DIV/0! -

Oct-15 Nov-15 Dec-15 YTD

TP $ FPR Cost $ Extra Cost $ TP $ FPR Cost $ Extra Cost $ TP $ FPR Cost $ Extra Cost $ Total CAR Cost $ TP $

Sales Sales

GCNA 0.00 #DIV/0! 0.00 #DIV/0! - #DIV/0! - SEA 0.00 #DIV/0! 0.00 #DIV/0! - #DIV/0! -

Corporate Engineering

Corporate Engineering

Corporate Engineering

Corporate Production

Corporate Production

Corporate Production

Corporate Supplier

Corporate Supplier

Corporate System

Corporate System

Price book+Product design

+BOM+Special design

Process Design Sustaining

EngineeringSustaining

Engineering

Plant Distribution

OEM Engineering in

CHN

OEM Engineering in CHN

OEM Supplier in CHN

OEM Supplier in CHN

OEM Engineering in

OAP

OEM Engineering in OAP

OEM Supplier in OAP

OEM Supplier in OAP

CAR Cost Ratio Function Goal

Shipment Cost $

Total CAR Cost $

Total CAR Cost Ratio

Shipment Cost $

Total CAR Cost $

Total CAR Cost Ratio

Shipment Cost $

Total CAR Cost Ratio

Corporate Engineering

Corporate Engineering

Corporate Engineering

Corporate Production

Corporate Production

Corporate Production

Corporate Supplier

Corporate Supplier

Corporate System

Corporate System

Process Design+Product

design+BOM+

Special design

Sustaining Engineering

Sustaining Engineering

Plant Distribution

OEM Engineering in

CHN

OEM Engineering in CHN

OEM Supplier in CHN

OEM Supplier in CHN

OEM Engineering in

OAP

OEM Engineering in OAP

OEM Supplier in OAP

OEM Supplier in OAP

CAR Cost Ratio Function Goal

Shipment Cost $

Total CAR Cost $

Total CAR Cost Ratio

Shipment Cost $

Total CAR Cost $

Total CAR Cost Ratio

Shipment Cost $

Total CAR Cost Ratio

Supplier DPPM

Note: Major issue:2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 5244 1780 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

Goal 3,758 3,716 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

500

1500

2500

3500

4500

5500

Supp

lier D

PPM

Supplier DPPM

2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 5244 1780 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

Goal 3,758 3,716 NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

500

1500

2500

3500

4500

5500

Supp

lier D

PPM

Supplier DPPM Pareto

Defect Qty NaN NaN NaN

1

3

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Defect Qty NaN NaN NaN

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Incoming Inspection Accuracy

2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 99.8 100.0 (Na.N) (Na.N) (Na.N) (Na.N) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN)

Goal 98 99.9 (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

98

99

100

Month

Incom

ing In

spec

tion A

ccur

acy (

%)

Incoming Inspection Accuracy

2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual 99.8 100.0 (Na.N) (Na.N) (Na.N) (Na.N) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN) (N.aN)

Goal 98 99.9 (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

98

99

100

Month

Incom

ing In

spec

tion A

ccur

acy (

%)

Incoming Inspection Pareto

Defect Ratio #FMT #FMT #FMT

100.0%

300.0%

500.0%

700.0%

900.0%

1100.0%

Mo

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Incoming Inspection Pareto

Defect Ratio #FMT #FMT #FMT

100.0%

300.0%

500.0%

700.0%

900.0%

1100.0%

Mo

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On Time Incoming Inspection Pareto

Column M #FMT #FMT Na.N

100%

300%

500%

700%

900%

1100%

Chart Title

Mo

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On Time Incoming Inspection Pareto

Column M #FMT #FMT Na.N

100%

300%

500%

700%

900%

1100%

Chart Title

Mo

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On Time Incoming Inspection Rate

2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

Goal NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

5

15

25

35

45

55

65

75

85

95

Month

On Ti

me In

comi

ng In

sepc

tion R

ate (%

)

On Time Incoming Inspection Rate

2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2014 2015 YTD Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N) (Na.N)

Goal NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN

5

15

25

35

45

55

65

75

85

95

Month

On Ti

me In

comi

ng In

sepc

tion R

ate (%

)

Date Created: Team: Description:

Jotiram Jadhav,Dineshbabu Quality

Ite

m #

StatusIssue/Opportunity Action Item/Countermeasure Item Owner Completion Date

1

2

3

W3IWhat, Who, When, Impact

Date Identified

What Who When Impact (Measure)

Quality, Cost, Safety, Culture, Environment, Schedule

Date Created: Team:

Item

#

Issue/Opportunity Action Item/Countermeasure Item Owner Date Completed1

2

34

5

6

6

7

Closed W3I ItemsWhat, Who, When, Impact

Date Identified

What Who When Impact (Measure)

Quality, Cost, Safety, Culture, Environment, Schedule

Description:

QualityClosed Items

Comments

PlanDo

CheckAction

Plan

Plan

Do

Check

Action

Action

PlanDo

CheckAction

Plan

Plan

Do

Check

Action

Action