Quality Management Training and Professional …vda-qmc.de/fileadmin/redakteur/aus_weiterbildung/2014/VDAqmc2014... · Quality Management Training and Professional Development

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10117 Berlin

Telefon +49 30 897842-252

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E-Mail: [email protected]

www.vda-qmc.de

Leitung Aus- und Weiterbildung:

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Trainingsorganisation:

Telefon +49 30 897842-252


Inhouse Training weltweit:

Telefon +49 30 897842-251


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Quality Management Training andProfessional Development

Quality needs competence

Thanks to our passion for quality in automotive industry, we always follow innovations in order to adapt our training catalogue to your needs.

For this reason, our steering committee for quality management within the VDA has developed two completely new training concepts for 2014, which focus more strongly on the well-known practical approach in automotive in-dustry. Our trainings VDA Field Quality Engineer and VDA Supplier Quality Engineer offer you, your personnel or colleagues innovative qualification on the subject of supplier management a continual challenge in controlling the automotive supply chain. You will be taught by instructors who have success-ful and long-term experience with automotive manufacturers and suppliers. You will be able to profit from their wealth of experience. As you can see, we are true to our principles: From practice for practice!

As you already know, the IATF (International Automotive Task Force) has set in motion a review and new edition of certification rules for the International Standard ISO/TS 16949. Of course we have already brought all our trainings up to date on this subject. After all, you can rely on the fact that we are always up to date.

We are also continually working on further improving our products and services. For example, the con-tents of all our training documents have been perfected, their layout has been overhauled and divided into individual modules. This is effective and agreeable for you, but also helps us to supply customers with tailor-made inhouse trainings as quickly as possible.

If you look through our training catalogue, you will be sure to find the right qualification for you or your personnel. You know: Should you have questions, wishes or suggestions, please do not hesitate to contact us.

We look forward to hearing from you!

Dear customers and all those interested,dear friends of the VDA QMC,

PREFACE

1

Heinz-Gnter PlegniereDirector VDA QMC

Reinhard HagenDirector Training and Professional Development

Heinz-Gnter Plegniere Reinhard Hagen

Since 1 August 1997, the Quality Management Center (QMC) has been available to German automotive manufacturers and their suppliers. The QMC is part of the Verband der Automobil-industrie e. V. (VDA) in Dr. Ing. Ulrich Eichhorns business division, under the direction of Mr. Heinz-Gnter Plegniere.

The tasks and services provided by the QMC are as varied as the issues in automotive quality ma-nagement we deal with everyday. The spectrum ranges from the development of systems and methods to the design of the future of quality ma-nagement systems in the automotive industry.

These developments and the orientation of the QMC are controlled by the highest-level committee of German quality activities, the QM Committee, chaired by Mr. Frank Tuch, Volkswagen AG.

The VDA member organizations make up the QM Committee. All automotive manufacturers as well as a large number of automotive suppliers are re-presented in this committee by their QM mana-gers, the VDA by a managing director.

The QM Committee establishes the quality stan-dards and develops them further. It sees itself as a common platform for developing and implemen-ting harmonized quality strategies and methods within the automotive industry.

The great advantage of VDA QMC (further) qua-lification is that the subject matter, previously de-veloped in working groups and published in the VDA bodies of rules, is imparted to automotive industry personnel in sector-specific quality ma-nagement trainings by qualified instructors from the working groups.

The training and professional

development team would like

to take this opportunity to say

Thank You to the following

organizations, which are

represented in the

QM Committee:

Qualifications in Quality ManagementAutomotive-Specific Practice-Oriented

2

Content and List of Dates 2014 from page 4

Open Trainings page 10

Inhouse Training page 11

E-Learning page 12

Licenced Partners from page 13

I. Qualification for 1st/2nd/3rd Party Auditors

VDA Quality Manager and Internal Auditor (Basics) from page 18

ISO/TS 16949 from page 32

Audit Standards VDA 6.x from page 48

II. Automotive-specific Qualification for Management, Experts and Project Managers

Management Systems from page 72

QM Methods and Tools in Practice from page 82

Joint Quality Management in the Supply Chain from page 124

III. Qualification Program in Cooperation

ZVEI from page 144

Fraunhofer Institut from page 148

Beuth Hochschule fr Technik Berlin from page 152

IV. Registration, Details and Additional Information

List of Publications from page 156

Some of our VDA Instructors from page 158

Registration and Payment Conditions page 169

Publishing Information page 170

Registration Form page 171

VDA QMC QualificationContents

3

I. XXX

XXX

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORS

ID TITLE PAGE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

VDA QUALITY MANAGER AND INTERNAL AUDITOR (BASICS)

1010 Module I: Quality Management Basics 21 28.30. BE 02.04. UL

1015 E-Learning: Quality Management Basics 21 Access code is valid for 4 weeks

1020 Module II: Automotive Specific Processes, Methods and Tools 22 25.27. BE 07.09. UL

1021 Examination day for VDA QM Representative 23 28. BE 10. UL

1022 Qualification as VDA-QM Representative 24 12.17. EIS 06.11. EIB

1030 Module III: Measuring, Evaluating and Improving 26 31. BE 01.02. BE 04.06. UL

1040 Module IV: Auditor in the Automotive Industry 27 22.24. BE 02.04. UL

1045 One-week Training: Further Qualification as VDA Quality Manager and Internal Auditor 28 14.19. EIB

1050 Examination day for VDA QM Manager and Internal Auditor 30 25. BE 05. UL

1051 Refresher Training VDA Quality Manager and Internal Auditor 31 26.27. BE 04.05. D

ISO/TS 16949

1104 Qualification Course for prospective 1st/2nd Party Auditors of ISO/TS 16949 35 21.23. D 18.20. UL 06.08. DA 22.24. BE 16.18. D 18.20. DA

1100 Examination Preparation for prospective 1st/2nd Party Auditors of ISO/TS 16949 36 12.13. D 14.15. DA 29.30. BE 10.11. DA

1105 Examination Day for 1st/2nd Party Auditors of ISO/TS 16949 37 14. D 16. DA 31. BE 12. DA

1120 One-week Training: Qualification for 1st/2nd Party ISO/TS 16949 Auditor 38 25.29. EIS

1110 Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949 40 29.30. DA 02.03. UL 30.31. D 22.23. BE 03.04. DA

1102 Qualification as 3rd Party ISO/TS 16949 Auditor 42 10.13. BE 10.13. BE 8.11. BE 8.11. BE

1106 ISO/TS 16949 Requirements: Workshop for Executives 43 On request

1107 Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure 44 On request

1111 ISO/TS 16949 Basics 45 18. DA 28. BE

1112 Development of Customer-specific QM System Requirements on the Basis of ISO/TS 16949 46 04. DA

AUDIT STANDARDS VDA 6.x

1200 VDA 6: Basics for Quality Audits 51 On request

1201 Qualification for 1st/2nd/3rd Party Auditor VDA 6.1 (Training) 52 03.05. D

1202 Examination Day for 2nd/3rd Party Auditors VDA 6.1 53 06. D

1301 Qualification for 2nd/3rd Party Auditors VDA 6.2 (Training) 54 14.16. DA

1302 Examination Day for 2nd/3rd Party Auditors VDA 6.2 55 17. DA

1400 VDA 6.3 Renewal of Auditor Qualification 58 You will find the necessary application form on www.vda-qmc.de under Aus- und Weiterbildung/Antragsformulare

1402 VDA 6.3 Module A General Basics for Process Auditors 59 21.22. UL 07.08. BE 22.23. DA 07.08. D

1407 VDA 6.3 Module BI Process Audit Serial Production 60 28.29. DA 20.21. Ul

1405 VDA 6.3 Module BII Process Audit Product Life Cycle 61 25.27. UL 20.22. D 26.28. DA 18.20. D

1408 VDA 6.3 Module C Examination Day for Certified Process Auditor 62 28. UL 06. D 26. DA 12. D

1412 VDA 6.3 Module G Competence Training for Certified Process Auditors 63 19.20. DA 13.14. UL 19.20. D 04.05. BE

1410 VDA 6.3 Module E Qualification as Process Auditor in the Product Life Cycle with certified examination 64 05.09. EIB 14.18. EIS 15.19. EIS

1511 VDA 6.4 Qualification as 1st/2nd/3rd Party Auditor (Training) 66 23.25. DA

1512 VDA 6.4 Examination Day 2nd/3rd Party Auditor 67 26. DA

1601 VDA 6.5 Qualification as Product Auditor 68 07. D 17. UL 21. BE

1701 VDA 6.7 Qualification as Process Auditor Unit Production and Job Shop Production 69 06.07. D

1800 Requalification as 2nd/3rd Party Auditors VDA 6.1, VDA 6.2 and VDA 6.4 70 22. D 24. DA 21. UL 21. D 18. DA 11. UL

I. XXX

XXXCONTENTS AND LIST OF DATES 2014

4

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NEW

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5Venues: BE = Berlin, DA = Darmstadt, D = Dsseldorf, EIB = Eibelstadt, EIS = Eisenach, UL = Ulm



VDA QUALITY MANAGER AND INTERNAL AUDITOR (BASICS)

1010 Module I: Quality Management Basics 21 28.30. BE 02.04. UL

1015 E-Learning: Quality Management Basics 21 Access code is valid for 4 weeks

1020 Module II: Automotive Specific Processes, Methods and Tools 22 25.27. BE 07.09. UL

1021 Examination day for VDA QM Representative 23 28. BE 10. UL

1022 Qualification as VDA-QM Representative 24 12.17. EIS 06.11. EIB

1030 Module III: Measuring, Evaluating and Improving 26 31. BE 01.02. BE 04.06. UL

1040 Module IV: Auditor in the Automotive Industry 27 22.24. BE 02.04. UL

1045 One-week Training: Further Qualification as VDA Quality Manager and Internal Auditor 28 14.19. EIB

1050 Examination day for VDA QM Manager and Internal Auditor 30 25. BE 05. UL

1051 Refresher Training VDA Quality Manager and Internal Auditor 31 26.27. BE 04.05. D

ISO/TS 16949

1104 Qualification Course for prospective 1st/2nd Party Auditors of ISO/TS 16949 35 21.23. D 18.20. UL 06.08. DA 22.24. BE 16.18. D 18.20. DA

1100 Examination Preparation for prospective 1st/2nd Party Auditors of ISO/TS 16949 36 12.13. D 14.15. DA 29.30. BE 10.11. DA

1105 Examination Day for 1st/2nd Party Auditors of ISO/TS 16949 37 14. D 16. DA 31. BE 12. DA

1120 One-week Training: Qualification for 1st/2nd Party ISO/TS 16949 Auditor 38 25.29. EIS

1110 Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949 40 29.30. DA 02.03. UL 30.31. D 22.23. BE 03.04. DA

1102 Qualification as 3rd Party ISO/TS 16949 Auditor 42 10.13. BE 10.13. BE 8.11. BE 8.11. BE

1106 ISO/TS 16949 Requirements: Workshop for Executives 43 On request

1107 Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure 44 On request

1111 ISO/TS 16949 Basics 45 18. DA 28. BE

1112 Development of Customer-specific QM System Requirements on the Basis of ISO/TS 16949 46 04. DA

AUDIT STANDARDS VDA 6.x

1200 VDA 6: Basics for Quality Audits 51 On request

1201 Qualification for 1st/2nd/3rd Party Auditor VDA 6.1 (Training) 52 03.05. D

1202 Examination Day for 2nd/3rd Party Auditors VDA 6.1 53 06. D

1301 Qualification for 2nd/3rd Party Auditors VDA 6.2 (Training) 54 14.16. DA

1302 Examination Day for 2nd/3rd Party Auditors VDA 6.2 55 17. DA

1400 VDA 6.3 Renewal of Auditor Qualification 58 You will find the necessary application form on www.vda-qmc.de under Aus- und Weiterbildung/Antragsformulare

1402 VDA 6.3 Module A General Basics for Process Auditors 59 21.22. UL 07.08. BE 22.23. DA 07.08. D

1407 VDA 6.3 Module BI Process Audit Serial Production 60 28.29. DA 20.21. Ul

1405 VDA 6.3 Module BII Process Audit Product Life Cycle 61 25.27. UL 20.22. D 26.28. DA 18.20. D

1408 VDA 6.3 Module C Examination Day for Certified Process Auditor 62 28. UL 06. D 26. DA 12. D

1412 VDA 6.3 Module G Competence Training for Certified Process Auditors 63 19.20. DA 13.14. UL 19.20. D 04.05. BE

1410 VDA 6.3 Module E Qualification as Process Auditor in the Product Life Cycle with certified examination 64 05.09. EIB 14.18. EIS 15.19. EIS

1511 VDA 6.4 Qualification as 1st/2nd/3rd Party Auditor (Training) 66 23.25. DA

1512 VDA 6.4 Examination Day 2nd/3rd Party Auditor 67 26. DA

1601 VDA 6.5 Qualification as Product Auditor 68 07. D 17. UL 21. BE

1701 VDA 6.7 Qualification as Process Auditor Unit Production and Job Shop Production 69 06.07. D

1800 Requalification as 2nd/3rd Party Auditors VDA 6.1, VDA 6.2 and VDA 6.4 70 22. D 24. DA 21. UL 21. D 18. DA 11. UL

I. XXX

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II. AUTOMOTIVE-SPECIFIC QUALIFICATION FOR MANAGEMENT, EXECUTIVES AND PROJECT MANAGERS


MANAGEMENT SYSTEMS

2203 Contractual and Product Liability in the Automotive Value Chain 74 25.26. BE

2208 VDA 1 Documentation and Archiving 75 10. BE

2220 Error Culture and Leadership (in-house only) 76 On request

2221 Error Culture and Leadership (only inhouse) 77 On request

2401 Process Management 78 9.10. DA

2601 Environmental Management Basics according to DIN EN ISO 14001 79 5.6. BE

2301 Automotive SPICE for Executives 80 13. DA

QM METHODS AND TOOLS IN USE

2101 Compact Training QM Methods 86 On request

2103 SPC Economical Process Design and Process Control with Due Regard to Tolerances (VDA 4) 87 On request

2104 FTA Fault Tree Analysis Model for Structured Examination of Complex Relationships (VDA 4) 88 On request

2105 FMEA Failure Mode and Effects Analysis, Product and Process FMEA (VDA 4), Special Characteristics 89 06.07. BE 07.08. DA

2111 QFD Quality Function Deployment 90 On request

2112 TRIZ/TIPS Theory of Inventive Problem Solving (VDA 4) 91 On request

2113 DFMA Design for Manufacture and Assembly (VDA 4) 92 On request

2114 DoE Design of Experiments (VDA 4) 93 On request

2116 Applied Statistics Basic Training 94 16.17. BE

2117 Applied Statistics Advanced Training 95 18.19. BE

2201 VDA 2 Production Process and Product Approval (PPF) 96 04.05. D 22.23. DA 11.12. UL 12.13. D 18.19. UL

2207 Problem Solving Methods 8D and 5 Whys Problem Solving Techniques (VDA 4) 97 14.15. D

2706 Compact Training Core Tools 98 16.17. D

2707 Automotive Core Tools Module I 99 04.06. UL 14.16. BE 09.11. D

2708 Automotive Core Tools Module II 100 25.27. UL 15.17. BE 09.11. D

2709 Examination Day for Certified Automotive Core Tools Professional 101 28. UL 12. D

2901 VDA 16 Decorative Surfaces of Attachment and Functional Parts for Automobile Exteriors and Interiors 102 15. D

4201 VDA 5 Capability of Measurement Processes 105 02.03. D 25.26. BE

4202 Examination Day for VDA 5 Test Process Representative 106 27. BE

4210 VDA 5 Capability of Measurement Processes Practice Day 107 27. DA

4501 Basic Training: Metrology for Newcomers 110 09.10. UL

4203 VDA Test Equipment Monitoring 108 20.21. UL

4245 Examination Preparation for Prospective VDA Test Equipment Representatives 111 12. UL

2235 Compact training VDA DFSS Design for Six Sigma automotive 114 27. DA 12. BE

2230 VDA Design for Six Sigma Green Belt automotive 116 Lis t o f dates f rom page 117

2250 VDA Design for Six Sigma Black Belt automotive 118 Lis t o f dates f rom page 119

2233 Delta Training Green Belt 120 14.17. BE 25. BE

2255 Black Belt 122 07.10. BE 12. BE

I. XXX

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6

NEWNEW

NEW



MANAGEMENT SYSTEMS

2203 Contractual and Product Liability in the Automotive Value Chain 74 25.26. BE

2208 VDA 1 Documentation and Archiving 75 10. BE

2220 Error Culture and Leadership (in-house only) 76 On request

2221 Error Culture and Leadership (only inhouse) 77 On request

2401 Process Management 78 9.10. DA

2601 Environmental Management Basics according to DIN EN ISO 14001 79 5.6. BE

2301 Automotive SPICE for Executives 80 13. DA

QM METHODS AND TOOLS IN USE

2101 Compact Training QM Methods 86 On request

2103 SPC Economical Process Design and Process Control with Due Regard to Tolerances (VDA 4) 87 On request

2104 FTA Fault Tree Analysis Model for Structured Examination of Complex Relationships (VDA 4) 88 On request

2105 FMEA Failure Mode and Effects Analysis, Product and Process FMEA (VDA 4), Special Characteristics 89 06.07. BE 07.08. DA

2111 QFD Quality Function Deployment 90 On request

2112 TRIZ/TIPS Theory of Inventive Problem Solving (VDA 4) 91 On request

2113 DFMA Design for Manufacture and Assembly (VDA 4) 92 On request

2114 DoE Design of Experiments (VDA 4) 93 On request

2116 Applied Statistics Basic Training 94 16.17. BE

2117 Applied Statistics Advanced Training 95 18.19. BE

2201 VDA 2 Production Process and Product Approval (PPF) 96 04.05. D 22.23. DA 11.12. UL 12.13. D 18.19. UL

2207 Problem Solving Methods 8D and 5 Whys Problem Solving Techniques (VDA 4) 97 14.15. D

2706 Compact Training Core Tools 98 16.17. D

2707 Automotive Core Tools Module I 99 04.06. UL 14.16. BE 09.11. D

2708 Automotive Core Tools Module II 100 25.27. UL 15.17. BE 09.11. D

2709 Examination Day for Certified Automotive Core Tools Professional 101 28. UL 12. D

2901 VDA 16 Decorative Surfaces of Attachment and Functional Parts for Automobile Exteriors and Interiors 102 15. D

4201 VDA 5 Capability of Measurement Processes 105 02.03. D 25.26. BE

4202 Examination Day for VDA 5 Test Process Representative 106 27. BE

4210 VDA 5 Capability of Measurement Processes Practice Day 107 27. DA

4501 Basic Training: Metrology for Newcomers 110 09.10. UL

4203 VDA Test Equipment Monitoring 108 20.21. UL

4245 Examination Preparation for Prospective VDA Test Equipment Representatives 111 12. UL

2235 Compact training VDA DFSS Design for Six Sigma automotive 114 27. DA 12. BE

2230 VDA Design for Six Sigma Green Belt automotive 116 Lis t o f dates f rom page 117

2250 VDA Design for Six Sigma Black Belt automotive 118 Lis t o f dates f rom page 119

2233 Delta Training Green Belt 120 14.17. BE 25. BE

2255 Black Belt 122 07.10. BE 12. BE

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Venues: BE = Berlin, DA = Darmstadt, D = Dsseldorf, EIB = Eibelstadt, EIS = Eisenach, UL = Ulm



JOINT QUALITY MANAGEMENT IN THE SUPPLY CHAIN

2780 VDA FQE Field Quality Engineer 126 23.25. EIB 02.04. BE

2790 Basic Training: VDA Supplier Quality Engineer 130 20.22. DA 29.30. UL 01. UL

2792 Two-part block training: Qualification as VDA Supplier Quality Engineer with certified examination 131 30. EIB 01.04. EIB 03.08. EIB

2797 Examination Preparation for Prospective VDA Supplier Quality Engineers 132 29. DA

2799 Examination Day for Certified VDA Supplier Quality Engineer 133 30. DA

2703 E-Learning: Maturity Level Assurance for New Parts 134 Access code is val id for 4 weeks

2704 Maturity Level Assurance for New Parts: Project Manager Training 134 23.24. UL

2705 Maturity Level Assurance for New Parts: Information for Executives 136 On request

2710 VDA- Standard Guideline Component Requirement Specification: A Contribution to Improved Quality for Supplier Components 137 On request

2731 VDA Standard Field Failure Analysis Training for Users 138 18.19. D 04.05. UL 11.12. DA

2732 Auditor Field Failure Analysis 139 20. D 13. DA

2801 Safeguarding the Robust Production Process for Users 140 On request

2802 Safeguarding the Robust Production Process for Executives 140 On request

III. QUALIFICATION PROGRAMS IN COOPERATION


ZVEI ZENTRALVERBAND ELEKTROTECHNIK- UND ELEKTRONIKINDUSTRIE E. V.

2771 Robustness Validation: efficient development of reliable electronics 144 19. DA 11. BE

2772 Robustness Validation Training for Executives 146 20. DA 12. BE

FRAUNHOFER INSTITUT

2728 VDA 19 Technical Cleanliness in Automotive Industry 148 Dates at www.technische-sauberkeit .de

2729 VDA 19.2 Planner for Technical Cleanliness 150 Dates at www.technische-sauberkeit .de

BEUTH HOCHSCHULE FR TECHNIK BERLIN

1060 Quality manager Advanced Training Quality management 152 Dates at www.beuth-hochschule.de/qm

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NEW

NEW

NEW

NEW

NEW

NEW

NEW

SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

Baden-Wrttemberg 14.04.25.04. 10.06.21.06. 31.07.13.09. 27.10.30.10. 22.12.05.01.

Bavaria 03.03.07.03. 14.04.26.04. 10.06.21.06. 30.07.15.09. 27.10.31.10. 24.12.05.01.

Berlin 03.02.08.02. 14.04.26.04. 30.05. 09.07.22.08. 20.10.01.11. 22.12.02.01.

Brandenburg 03.02.08.02. 16.04.26.04. 30.05. 10.07.22.08. 20.10.01.11. 22.12.02.01.

Bremen 30.01.31.01. 03.04.22.04. 30.05./10.06. 31.07.10.09. 27.10.08.11. 22.12.05.01.

Hamburg 31.01. 03.03.14.03. 28.04.02.05. 10.07.20.08. 13.10.24.10. 22.12.06.01.

Hesse 14.04.26.04. 28.07.05.09. 20.10.01.11. 22.12.10.01.

Mecklenburg-Vorpommern 03.02.15.02. 14.04.23.04. 06.06.10.06. 14.07.23.08. 20.10.25.10. 22.12.02.01.



JOINT QUALITY MANAGEMENT IN THE SUPPLY CHAIN

2780 VDA FQE Field Quality Engineer 126 23.25. EIB 02.04. BE

2790 Basic Training: VDA Supplier Quality Engineer 130 20.22. DA 29.30. UL 01. UL

2792 Two-part block training: Qualification as VDA Supplier Quality Engineer with certified examination 131 30. EIB 01.04. EIB 03.08. EIB

2797 Examination Preparation for Prospective VDA Supplier Quality Engineers 132 29. DA

2799 Examination Day for Certified VDA Supplier Quality Engineer 133 30. DA

2703 E-Learning: Maturity Level Assurance for New Parts 134 Access code is val id for 4 weeks

2704 Maturity Level Assurance for New Parts: Project Manager Training 134 23.24. UL

2705 Maturity Level Assurance for New Parts: Information for Executives 136 On request

2710 VDA- Standard Guideline Component Requirement Specification: A Contribution to Improved Quality for Supplier Components 137 On request

2731 VDA Standard Field Failure Analysis Training for Users 138 18.19. D 04.05. UL 11.12. DA

2732 Auditor Field Failure Analysis 139 20. D 13. DA

2801 Safeguarding the Robust Production Process for Users 140 On request

2802 Safeguarding the Robust Production Process for Executives 140 On request

III. QUALIFICATION PROGRAMS IN COOPERATION


ZVEI ZENTRALVERBAND ELEKTROTECHNIK- UND ELEKTRONIKINDUSTRIE E. V.

2771 Robustness Validation: efficient development of reliable electronics 144 19. DA 11. BE

2772 Robustness Validation Training for Executives 146 20. DA 12. BE

FRAUNHOFER INSTITUT

2728 VDA 19 Technical Cleanliness in Automotive Industry 148 Dates at www.technische-sauberkeit .de

2729 VDA 19.2 Planner for Technical Cleanliness 150 Dates at www.technische-sauberkeit .de

BEUTH HOCHSCHULE FR TECHNIK BERLIN

1060 Quality manager Advanced Training Quality management 152 Dates at www.beuth-hochschule.de/qm

I. XXX

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Venues: BE = Berlin, DA = Darmstadt, D = Dsseldorf, EIB = Eibelstadt, EIS = Eisenach, UL = Ulm

SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

Lower Saxony 30.01.31.01. 03.04.22.04. 30.05./10.06. 31.07.10.09. 27.10.08.11. 22.12.05.01.

Northrhine Westphalia 14.04.26.04. 10.06. 07.07.19.08. 06.10.18.10. 22.12.06.01.

Rhineland-Palatinate 11.04.25.04. 28.07.05.09. 20.10.31.10. 22.12.07.01.

Saarland 03.03.08.03. 14.04.26.04. 28.07.06.09. 20.10.31.10. 22.12.07.01.

Saxony 17.02.01.03. 18.04.26.04. 30.05. 21.07.29.08. 20.10.31.10. 22.12.03.01.

Saxony-Anhalt 01.02.12.02. 14.04.17.04. 30.05.07.06. 21.07.03.09. 27.10.30.10. 22.12.05.01.

Schleswig-Holstein 16.04.02.05. 30.05. 14.07.23.08. 13.10.25.10. 22.12.06.01.

Thuringia 17.02.22.02. 19.04.02.05. 30.05. 21.07.29.08. 06.10.18.10. 22.12.03.01.

INHOUSE TRAINING

VDA TRAINING DIRECTLY IN YOUR ORGANIZATION

OPEN TRAININGS

VDA TRAININGS THROUGHOUT GERMANY

Open TrainingsVDA Trainings throughout Germany

10

We attach utmost importance to customer orien-tation.

For this reason, you can find us in several loca-tions throughout Germany. Our trainings take place in selected hotels, where friendly personnel will be available on location throughout your trai-ning to take care of all your needs. A varied lunch menu, ample snack breaks and unlimited drinks are available during training and are included in the price. Furthermore, you will also profit from special rates for rooms in our partner hotels.

Thanks to the cooperation between VDA and Deutsche Bahn you can travel in comfort and safety to your training venue. Your special return ticket costs 99.- in second class and 159.- in first class*.

After you have registered for training with us, our E-mail confirmation will be accompanied by the Deutsche Bahn service number and keyword for booking your train journey.

The conference rooms in our selected hotels are modern and well-lit, creating an optimum atmo-sphere for our trainings. In groups of comforta-ble size, you will be acquiring knowledge from practice for practice, and can engage actively in group exercises. Our highly qualified instructors mainly have a background in prestigious organiz-

ations and impart their well-founded specialist knowledge for the advancement of your quality management no matter whether you belong to a large or small organization, whether your

are a producer or supplier. Furthermore, we school all our instructors in methodical and social competence. To a large extent, the training subject matter has also been developed by our instructors in the VDA QMC working groups.

You can find summarized information on our instructors beginning on page 158.

Berlin

Eibelstadt

Eisenach

Ulm

Your contact

for open trainings:

Teresa Mller-Ott

Phone: +49 30 897842-252

[email protected]

*Advance booking deadline

at least 3 days. Tied to a

certain train, and sale

subject unsold Exchange and

refund before 1st day of validity

15 , excluded after 1st day

of validity.

Fully flexible tickets (not tied to a

certain train) are available

for a surcharge of 30 .

Dsseldorf

Darmstadt

INHOUSE TRAINING

VDA TRAINING DIRECTLY IN YOUR ORGANIZATION

In-house Training VDA Training directly in your Organization

Your contact

for inhouse training:

Anne Sczuka

Phone: +49 30 897842-251

[email protected]

11

Of course we can provide all our trainings as customized, affordable in-house trainings in your organization. Our offer is valid worldwide, and also, additionally to the subjects listed in this pro-gram, for further individual automotive-specific quality management issues.

In-house trainings are an interesting offer for your organization, especially from an economic viewpoint. With at least six participants, significant savings are possible compared to participation in open trainings.

Your advantages at a glance:

Optimum time and cost control: no working hours lost, as there are no additional travel times; no travel or hotel costs for participants.

Flexible scheduling: Dates are scheduled to your wishes; rapid and flexible implementation of your in-house training.

Optimum transfer into practice: Your specific issues and day-to-day challenges can be taken into account and solutions can be applied directly.

Individually designed qualification action: You determine contents and duration of the training in order to meet the needs of your employees.

Uniform qualification: A group of employees are qualified to a uniform level of knowledge at the same time.

Strengthening of internal cooperation: Improvement of acceptance, communication and team spirit among employees through cross-departmental groups of participants.

We are happy to advise you and prepare an indi-vidual offer according to your wishes. We will try to take your preferences for any of our instructors into account.

You can find summarized information on our inst-ructors beginning on page 158.

Know-how Transfer into Practice Implementation of automotive-specific standards We have set ourselves the task of providing you with VDA expert competence as optimally and actively as possible. So it is our primary interest to supplement our service offers with methods and techniques that holistically take your needs as customers into account. In addition to our training services, you can now make use of highly qualified on-site support.

We offer you individual support from practice for practice. Our instructors, competent ex-perts from automotive industry, guide and ad-vise you. Let them support you in implemen-ting the lessons learned. Of course we take your preferences into account in selecting the instructors, in order to guarantee neutrality and necessary prerequisites for an atmo-sphere of mutual trust.

OPEN TRAININGS

VDA TRAININGS THROUGHOUT GERMANY

LICENCED PARTNERS

VDA TRAININGS IN THE WORLDWIDE NETWORK

E-LearningVDA Trainings Online

12

Time is in tight supply nowadays. Flexibility is in demand.

For this reason, there are more and more e-lear-ning services offered on the education market these are computer-based learning programs that are flexible in time and space and do not require direct contact with an instructor.

For several years now, we also have been offering web-based e-learning, and we are continually extending our portfolio. We make a point of only offering subjects for e-learning that contain basic knowledge one can learn on ones own. Complex subjects, where the instructors practical experi-ence is indispensable for transferring knowledge, will in future still be taught as classroom training. With this so-called blended learning we can combine the flexibility of electronic forms of lear-ning with the practical and social aspects of tradi-tional classroom trainings in optimum fashion.

At present, our portfolio includes the trainings Quality Management Basics (ID 1015) and Ma-turity Level Assurance for New Parts (ID 2703). Both trainings have been revised and brought up to date. These programs are also available in Eng-lish.

In the meantime, many of our customers have rea-lized the advantages of e-learning. Some large suppliers offer our trainings to their personnel via their own intranet. If you are also interested in implementing our e-learning in your organization, please let us know!

A demo version of our

e-learning trainings is available at

www.vda-qmc-learning.de.

E-LEARNING

VDA TRAININGS ONLINE

ID 1015Quality Management BasicsThis basic knowledge is a must for every qua-lity management beginner and also offers new information for experienced quality managers (see page 21)

ID 2703Maturity Level Assurance for New Parts

Have the lights turned green? Learn about the concept for cooperation and communica-tion for joint quality management in the supply chain (see page 134).

Licenced PartnerVDA Trainings in the Worldwide Network

13

We also carry out our events abroad in coope-ration with selected partners. Since last year we have signed on several new prestigious providers, so that licenced VDA trainings are now also con-ducted in Turkey and Thailand.

In this way, we qualify to ISO/TS 16949, VDA 6.3 and other quality issues in many countries.

Our worldwide network of partners is subject to continual review by VDA QMC which guaran-tees the same high level of quality the VDA QMC offers. Thanks to our partners, we can offer you VDA trainings in the respective national language, with qualified instructors at customary prices in the region you need.

Additionally, our trainings and examinations have been conducted successfully on demand in other regions of the world. In this way, we can operate in countries where so far there are no existing partnerships, such as Tunisia, Malaysia, Korea, Denmark and the Benelux countries. Of course, here too, participants receive a VDA QMC certi-ficate of attendance and/or VDA QMC certificate.

Your contact for VDA trainings in

the worldwide network:

Raissa Nurislamova

Phone: +49 30 897842-254

[email protected]

We are happy to provide you perso-

nally with further information about

our cooperation partners and to help

you get in touch with the relevant

contacts.

LICENCED PARTNERS


E-LEARNING

VDA TRAININGS ONLINE

Berlin

Qualification Events Publications VDA 6.x Oversight Office IATF Oversight Office Task force Working committees

MoscowQualification Trainings Publications

BeijingQualification Trainings Publications

PueblaLicenced partner

CarquefouLicenced partner

BirminghamLicenced partner

TurinLicenced partner

PszczynaLicenced partner

NagoyaLicenced partner

Macomb, MILicenced partner

Southfield, MILicenced partner

Miami, FLLicenced partner

So PauloLicenced partner

East LondonLicenced partner

PuneLicenced partner

MadridLicenced partner

Quinta do AnjoLicenced partner

PragueLicenced partner

Bansk BystricaLicenced partner

BudapestLicenced partner

AnkaraLicenced partner

CisnadioaraLicenced partner

TimisoaraLicenced partner

MumbaiLicenced partner

BangkokLicenced partner

LICENCED PARTNERS


Licenced partners

You can find a list of all licenced

partners in Germany and abroad

on our homepage

www.vda-qmc.de

LICENCED PARTNERS


OOO VDA-QMC RUSMoscow, Russiawww.vda-qmc.ru

AIAG AUTOMOTIVE INDUSTRY ACTION GROUPSouthfield, MI, USAwww.aiag.org

VDA QMC QUALITY MANAGEMENT CENTER (BEIJING) CO., LTD.

Beijing, Chinawww.vdachina.com.cn

CENTRAL JAPAN INDUSTRIES ASSOCIATION (CHU SAN REN) Nagoya, Japanwww.chusanren.or.jp

ANFIA SERVICE S.R.L.Turin, Italywww.anfia.it

BFK MANAGEMENT CONSULTINGTimisoara, Romaniawww.bfk.ro

14

LICENCED PARTNERS


CZECH SOCIETY FOR QUALITYPrague, Czech Republic www.csq.cz

ENCONA (PTY) LTD.East London, South Africawww.encona.co.za

GERMAN AUTOMOTIVE BUSINESS CORPORATION (ASIA) LTD.Bangkok, Thailandwww.gab-corporation.com

ENCONAMacomb, MI, USAwww.encona-usa.com

EURO-SYMBIOSECarquefou, Francewww.euro-symbiose.fr

GERMAN AUTOMOTIVE BUSINESS CORPORATIONMiami, FL, USA www.gab-corporation.com

LICENCED PARTNERS


15

LICENCED PARTNERS


Licenced partners

LICENCED PARTNERS


MBT DANISMANLIKAnkara, Turkeywww.mbtdanismanlik.com

OPCO OPERATIONAL CONSULTINGQuinta do Anjo, Portugalwww.operational.pt

IQA INSTITUTO DA QUALIDADE AUTOMOTIVA

So Paulo, Brazilwww.iqa.org.br

SERNAUTO SPANISH ASSOCIATION OF EQUIPMENTS AND COMPONENTS FOR THE

AUTOMOTIVE INDUSTRYMadrid, Spain www.sernauto.es

QFD ENGINEERING CONSULTING OFFICE LTD.Budapest, Hungarywww.qfd.hu

SC WERNER SEEGER QUALITTSMANAGEMENT ROMANIA S.R.L. Cisnadioara/Michelsberg, Romania www.seeger-quality.ro

16

LICENCED PARTNERS


You can find a list of all licenced

partners in Germany and abroad

on our homepage

www.vda-qmc.de

SMMTBirmingham, United Kingdomwww.smmtoversight.co.uk

TEAM PREVENTPszczyna, Polandwww.teamprevent.pl

VOLKSWAGEN INSTITUTOPuebla, Mexico www.volkswageninstituto.com

TQM SLOVAKIA S.R.O.Bansk Bystrica, Slovakia www.tqm.sk

TV SD SOUTH ASIAMumbai, Indiawww.tuv-sud.in

UBF.B MANAGEMENT PVT. LTD.Pune, India www.ubfb.de

LICENCED PARTNERS


17

The basic training Quality Manager and Internal Auditor teaches the sector-specific aspects of quality work in the automotive sector, and is de-signed for beginners in the wide-ranging subject of Quality Management. The complete qualifica-tion is structured in learning units (modules) and thus enables the teaching of specific knowledge in compact form.

Module I: Quality Management Basics

E-Learning: Quality Management Basics

Module II: Automotive-specific Processes, Methods and Tools

Examination day for VDA QM Representative

One-week Training: Qualification as VDA-QM Representative

Module III: Measuring, Evaluating and Improving

Module IV: Auditor in the Automotive Industry

Examination day for VDA QM Manager and Internal Auditor

One-week Training: Further Qualification as VDA Quality Manager and Internal Auditor

Refresher: VDA Quality Manager and Internal Auditor

VDA QUALITY MANAGER AND INTERNAL AUDITOR (BASIC QUALIFICATION)



VDA QUALITY MANAGER AND INTERNAL AUDITOR

All courses in this program

build upon each other and,

after successfully passing the

examination, lead to a

qualification with certificate.

The separate Modules I to IV

conclude with a certificate of

participation and qualify for the

examination day for VDA Quality

Manager and Internal Auditor.

The five modules can either

be booked individually or as a

compact one-week training.

* Certificates from other training

organizations may be accepted

For our for certified VDA

Quality Managers we now

also offer a refresher course

to keep you up to date:

ID 1051 on page 31!

VDA Quality Manager and Internal Auditor (Basic Qualification)



20

Quality managers in automotive industry-develop the process and customer-focussed QM system in their area of responsibility or with sup-pliers according to the requirements of the au-tomotive industry. They are able to interpret the automotive standards specifically for their orga-nization and implement them in an efficient ma-nagement system.

Internal auditors are familiar with QM system and audit basics. This is the basis for the 1st/2nd Party Auditor ISO/TS 16949 and VDA 6.x qualifi-cation.

Automotive specific basic qualification

Further specific auditor training

ISO/TS VDA 6.1 VDA 6.2 VDA 6.4 VDA 6.5 VDA 6.3 VDA 6.7

3 days: Quality Management Basics

3 days: Measuring, Evaluating and Improving

3 days: Auditor in Automotive Industry

3 days Automotive process QM Methods and Tools

Examination Day with certification: VDA QM Representative

Examination Day with certification: VDA Quality Manager and Internal Auditor

optional

Module I

Module II

Module III

Module IV

E-Learning: Quality Management Basics One-week Training:

Qualification as VDA QM Representative

One-week Training:

Further Qualification as VDA Quality Manager and Internal Auditor

Qualification program with certificate:VDA Quality Manager and Internal Auditor

System auditor Product auditor Process auditor

Automotive industry requirements are continually increasing, and customer requirements are beco-ming more and more specific due to increasing product complexity of the products. In addition to excellent quality, the fulfilment of continuously ch-anging customer needs is an important prerequi-site to be able to hold ones own on the market. This necessitates optimized customer-specific pro-cesses.

OBJECTIVEIn this training you will learn about the structure and further development of management systems in the automotive sector taking customer-specific requirements into consideration. You will learn to optimize the QM system and the continuous work-flows in your company in order to contribute to quality-oriented corporate change.

CONTENTS History of quality management and

explanation of the basics Process organization and management Overview ISO and VDA standards Introduction to and further development of a

management system Internal audits Structure and content of ISO/TS 19011 Documentation of a management system Quality reports Legal aspects in the QM system

TARGET AUDIENCEAutomotive industry specialists and executives in quality management who would like to assess the internal QM system or that of suppliers (1st/2nd Party audits) as well as project managers and personnel in improvement projects.

COURSE PREREQUISITESTechnical or business management education, au-tomotive experience

DURATION ID FEE

Depends on your previous knowledge, speed of learning and number of completed learning units.

1015 200, EUR

The training begins at 9 a.m. on the

first day and ends around 5 p.m. on

the last day.

After completing the training you

will receive a VDA certificate of

attendance.

Access code is valid for 4 weeks

and then expires automatically.

The training fee includes the

relevant training documents as well

as the Technical Specification

ISO/TS 16949, lunch and drinks

during training hours.

All fees exclusive of VAT

Module I: Quality Management Basics ID 1010

ID 1015



21

E-LEARNING

E-Learning

DURATION VENUE DATES ID FEE

3 days

Berlin 28.30.01.2014 1010/14-011.000, EUR

Ulm 02.04.09.2014 1010/14-02

Inhouse by agreement





After having acquired the fundamentals of quality management in Quality Management Basics, this course will deal with the customer-specific orien-tation of the QM system as well as the selection and application of quality and automotive-specific methods and tools.

OBJECTIVETo receive a comprehensive overview of success-ful method selection. The fields of application of established quality tools will be discussed in or-der to quickly and systematically find solutions for existing and future problems.

TARGET AUDIENCEAll specialists who would like to further develop their own sphere of action and/or that of their suppliers through the use of automotive specific standards and systematic methods.

COURSE PREREQUISITESTechnical or business management education, au-tomotive experience

CONTENTS Correlation between QM methods and quality

costs Overview and correlation between the VDA

standards Product development overview of Maturity

Level Assurance for New Parts Overview of Design for Manufacturing and

Assembly (DFMA) methodology Relevance and objectives in using Design of

Experiments (DoE) Overview over product and process FMEA Fields of application and relevance of Fault

Tree Analysis (FTA) Overview TRIZ creative problem solving Background on Automotive SPICEmodel and

overview of main procedures Functional principles and benefit of the Quality

Function Deployment (QFD) methodology Overview, legal background and main

contents of Production Process and Product Approval VDA 2

Overview over methods for robust process design

8D standardized process for handling customer complaints

Overview and main steps failure analysis methodology

The training begins at 9 a.m. on

the first day and ends around

5 p.m. on the last day.



attendance.


relevant training documents, lunch

and drinks during training hours.

Fee exclusive of VAT

Module II: Automotive Specific Processes, Methods and Tools

ID 1020



22


3 days

Berlin 25.27.02.2014 1020/14-011.000, EUR

Ulm 07.09.10.2014 1020/14-02


COURSE PREREQUISITESCompletion of Modules I to II of the basic training for VDA Quality Manager and Internal Auditor

QUALIFICATION CERTIFICATEAfter passing the written and oral tests you will receive a VDA certificate with registered numbe-ring as well as a corresponding auditor card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in advance.

The exam begins at 8 a.m. and

ends around 4 p.m.

The examination fee includes the

examination documents, lunch and

drinks during training hours.

Repetition of the written exam only

is invoiced at 200. EUR and of

the oral exam only at 300. EUR.


Examination Day for VDA QM Representative ID 1021



23

CERTIFICATE VDA-QMB CARD DATABASE ENTRY


1 day

Berlin 28.02.2014 1021/14-01500, EUR

Ulm 10.10.2014 1021/14-02






This offer is specifically for people who want to qualify for QM representative within the shortest possible time. In our selected hotels, the partici-pants can concentrate in peace on the subject over six consecutive days and take the respective exam.

TARGET AUDIENCEAutomotive industry specialists and executives in quality management who would like to assess the internal QM system or that of suppliers (1st/2nd Party audits) as well as project managers and personnel in improvement projects and all speci-alists who would like to further develop their own and/or their suppliers scope through the deploy-ment of automotive-specific standards and syste-matic methods.

CONTENTSModule I: Quality Management BasicsAutomotive industry reuirements are continually increasing, and customer requirements are be-coming more and more specific due to increasing product complexity of the products. In addition to excellent quality, the fulfilment of continuously changing customer needs is an important prere-quisite to be able to hold ones own on the mar-ket. This necessitates optimized customer-specific processes.

OBJECTIVEIn this training you will learn about the structure and further development of management systems in the automotive sector taking customer-speci-fic requirements into consideration. You will learn to optimize the QM system and the continuous workflows in your company in order to contribute to quality-oriented corporate change.

FOCUS AREAS History of quality management and

explanation of the basics Process organization and management Overview of the main ISO and VDA standards Introduction to and further development of a

management system Internal audits Audit process and content of ISO/TS 19011 Documentation of a management system Quality reports Legal aspects in a QM system

One-week training: Qualification as VDA QM Representative

ID 1022



24

Module II: Automotive Specific Processes, Methods and ToolsAfter having acquired the fundamentals of quality management in Quality Management Basics, this course will deal with the customer-specific orien-tation of the QM system as well as the selection and application of quality and automotive-specific methods and tools.

OBJECTIVETo receive a comprehensive overview of a suc-cessful method selection. The fields of application of established quality tools will be discussed in order to quickly and systematically find solutions for existing and future problems.

FOCUS AREAS Correlation between QM methods

and quality costs Overview and correlation between

VDA standards Product development overview of Maturity

Level Assurance for New Parts Overview of Design for Manufacturing and

Assembly (DFMA) methodology Relevance and objectives of Design of

Experiments (DoE)

Overview of product and process FMEA Field of application and relevance of fault tree

analysis (FTA) Overview TRIZ creative problem solving Background on Automotive SPICE model

and overview of main procedures Basic functions and benefit of the quality

Function Deployment (QFD) Methodology Overview, legal background and main

contents of Production Process and Product Approval VDA 2

Overview of methods for robust process design

8D standardized process for handling customer complaints

Overview and main steps in failure analysis methodology

Examination day for VDA QM RepresentativeThe examination for VDA QM Representative is divided into two parts: a written and an oral exam. After passing the written and oral tests you will receive a VDA certificate, a VDA QM Representa-tive card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in advance.

The training begins at 10 a.m.

on the first day and ends around

5 p.m. on the last day after the

exam.

The training fee includes

the training-specific

participant and examination

documents, the Technical

Specification ISO/TS 16949, lunch

and drinks during training hours,

five nights in a hotel including

breakfast (Mon-Sat) as well as an

attractive supporting program.





ID 1022



25

CERTIFICATE VDA-QMB CARD DATABASE ENTRY


6 days

Eisenach 12.17.05.2014 1022/14-012.800, EUR

Eibelstadt 06.11.10.2014 1022/14-02






You will improve your knowledge of statistics in order to analyze and evaluate results based on substantiated facts. You will get to know com-mon statistical methods and how to estimate their application possibilities.

OBJECTIVETo show how to align and evaluate processes as to effectiveness and efficiency. Furthermore, this qualification provides you with the competence to make decisions based on statistical data.

TARGET AUDIENCESpecialists in all fields, quality specialists and representatives, staff members from improvement teams.

CONTENTS Quantitative and qualitative characteristics

basics Statistical methods in the organization Basics of discrete and continual distributions Identification of statistical measures Calculation examples for different distributions

range of variation Capable Production Processes (capability

indices) Process control with quality control chart for

normally distributed characteristics Process control with quality control chart for

countable characteristics and special cases Capability of measurement processes

according to VDA 5 and Measurement system analysis (MSA)

COURSE PREREQUISITESTechnical or business training, automotive expe-rience

NOTEPlease bring a pocket calculator with statistical functions and a notebook, in order to work on the exercises.



5 p.m. on the last day.


will receive a VDA certificate

of attendance.





Module III: Measuring, Evaluating and ImprovingID 1030



26


3 days

Berlin 31.03.02.04.2014 1030/14-011.000, EUR

Ulm 04.06.11.2014 1030/14-02


In this Module, you will be introduced to the ISO 9001 basics and the ISO 19011 requirements, as well as the procedure for process-approach to planning and conducting internal audits. You will learn to plan, conduct and assess management systems appropriately using the automotive-spe-cific approach. You will use the PDCA approach for this You will be taught negotiation techniques and how to motivate audit partners.

OBJECTIVEWith this qualification you will be able to prepare and manage audit programs, to plan and conduct internal audits, and to assess audit findings. You will learn negotiation techniques that you will be able to use profitably in audits.

TARGET AUDIENCESpecialists in all fields, quality specialists and re-presentatives, staff members from improvement teams.

CONTENTS Structure and content of ISO/TS 9001 Qualification criteria for auditors

(ISO 19011) Interview techniques Audit simulation with coaching

COURSE PREREQUISITESTechnical and/or managerial training, personal cha-racteristics according to ISO 19011 (Section 7.2)

NOTEAccompanied by our experienced instructor from the automotive or supplier industry, the subject in-terview techniques will be introduced by a profes-sional coach with educational qualifications.


the first day and ends around 5

p.m. on the last day.



attendance.





Module IV: Auditor in the Automotive Industry ID 1040



27


3 days

Berlin 22.24.04.2014 1040/14-011.200, EUR

Ulm 02.04.12.2014 1040/14-02






This one-week training is the optimum supple-ment for all successful participants of the one-week training Qualification as VDA QM Re-presentative. The six training days in our idyllic conference hotels make for concentrated learning and lead to the exam for VDA Quality Manager.

CONTENTSModule III: Measuring, Evaluating and ImprovingYou will improve your knowledge of statistics in order to analyze and evaluate results based on substantiated facts. You will get to know common statistical methods and how to estimate their ap-plication possibilities.

You will be shown how to align and evaluate processes as to effectiveness and efficiency. Furthermore, this qualification provides you with the competence to make decisions based on sta-tistical data.

FOCUS AREAS Quantitative and qualitative characteristics

basics Statistical methods in the organization Basics of discrete and continual distributions Identification of statistical measures Calculation examples for different

distributions range of variation Capable Production Processes (capability

indices) Process control with quality control chart for

normally distributed characteristics Process control with quality control chart for

countable characteristics and special cases Capability of measurement processes

according to VDA 5 and measurement system analysis (MSA)

One-week training: Further Qualification as VDA Quality Manager and Internal Auditor

ID 1045



28

Module IV: Auditor in the Automotive IndustryIn this Module, you will be introduced to the ISO 9001 basics and the ISO 19011 requirements, as well as the procedure for process-approach to planning and conducting internal audits. You will learn to plan, conduct and assess management systems appropriately using the automotive-spe-cific approach. You will use the PDCA approach for this You will be taught negotiation techniques and how to motivate audit partners.

OBJECTIVEWith this qualification you will be able to prepare and manage audit programs, to plan and conduct internal audits, and to assess audit findings. You will learn negotiation techniques that you will be able to use profitably in audits.

FOCUS AREAS Structure and content of ISO 9001 Qualification criteria for auditors (ISO 19011) Interview techniques Audit simulation with coaching

Examination day for VDA QM Manager and Internal AuditorThe examination for VDA QM Representative is divided into two parts: a written exam and an oral exam. After passing the written and oral tests you will receive a VDA certificate, an auditor card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in advance.

COURSE PREREQUISITESTechnical or business management education, automotive experience, personal characteristics according to ISO 19011 (clause 7.2), Comple-tion of Module I and II of the basic qualification as VDA Quality Manager and Internal Auditor or one-week training Qualification as VDA QM Re-presentative.

NOTEFor the exam, please bring a pocket calculator with statistical functions, your training documents and the literature provided to you.

Accompanied by our experienced instructor from the automotive or supplier industry, the subject interview techniques will be introduced by a pro-fessional coach with educational qualifications.




exam.


relevant training and examination

documents, lunch and drinks

during training hours, five nights

in a hotel including breakfast

(Mon-Sat) as well as an attractive

supporting program.





ID 1045



29

CERTIFICATE AUDITOR CARD DATA BASE ENTRY


6 daysEibelstadt 14.19.07.2014 1045/14-01 3.000, EUR




I. XXX

XXX

COURSE PREREQUISITESTechnical or business management education, automotive experience, personal characteristics according to ISO 19011 (clause 7.2), comple-tion of Module I and II of the basic qualification as VDA Quality Manager and Internal Auditor or one-week training Qualification as VDA QM Re-presentative.

QUALIFICATION CERTIFICATEAfter passing the written and oral tests you will receive a VDA certificate with a registered num-ber as well as a corresponding auditor card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in ad-vance.

NOTEFor the exam, please bring a pocket calculator with statistical functions, your training documents from Modules I to IV and the literature provided to you.


ends around 4 p.m.

The examination fee includes the







Examination Day for VDA Quality Managers and Internal Auditor

ID 1050



30

CERTIFICATE AUDITOR CARD

DATA BASE ENTRY


1 day

Berlin 25.04.2014 1050/14-01500, EUR

Ulm 05.12.2014 1050/14-02




I. XXX

XXX

Auditors face challenges daily in their auditing practice and must be able to react flexibly and professionally to changes in statutory and custo-mer requirements and company management. The VDA standards represent the state of the art for science and technology, requiring regular further qualification regarding changes in the ISO and VDA standards, among others. For this rea-son, we recommend participating in a refresher course every 3 years.

The competence of the quality managers and in-ternal auditors is one of the decisive factors for the successful implementation of a ISO 9001 (or higher) QM system. The competence of the au-ditors plays a decisive role in the orientation and evaluation of ones own QM system, as well as throughout the supply chain.

Re-qualification serves to update knowledge and skills of the auditors according to current stan-dards. Focus areas are the further development of the VDA standards and experience in practi-cal application. Consolidation of the issues with practical examples and group exercises.

TARGET AUDIENCECertified VDA Quality Managers and Internal au-ditors

CONTENTS New developments in the VDA volumes and

the ISO standards Implementation of process-approach in QM

systems Further development of the QM system Exchange of experiences and group exercises

COURSE PREREQUISITESNone

QUALIFICATION CERTIFICATEAfter passing the written test you will receive a VDA qualification certificate.

Refresher: VDA Quality Manager and Internal Auditor




2 days

Technik 26.27.06.2014 1051/14-01750, EUR

Dsseldorf 04.05.12.2014 1051/14-02


ID 1051







Repetition of the written exam is

invoiced at 200. EUR


31



NEW

Undeniably, ISO/TS 16949 is the approach ac-cepted worldwide for quality management in the automotive sector, and is required by many manu-facturers as evidence of a suppliers quality capa-bility. The following trainings impart the required knowledge for their tasks to the relevant target groups (executives, quality managers, auditors, etc.)

Qualification Course for prospective 1st/2nd Party Auditors of ISO/TS 16949

Examination Preparation for Prospective 1st/2nd Party ISO/TS 16949 Auditors Core Tools and Certification Requirements

Examination Day for 1st/2nd Party Auditors of ISO/TS 16949

One-week Training: Qualification as 1st/2nd Party ISO/TS 16949 Auditor

Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949

Qualification as 3rd Party ISO/TS 16949 Auditor

ISO/TS 16949 Requirements: Workshop for Executives

Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure

ISO/TS 16949 Basics

Development of Customer-specific QM System Requirements on the Basis of ISO/TS 16949

ISO/TS 16949


ISO/TS 16949

1st/2nd Party ISO/TS 16949 Auditor


ISO/TS 16949

34

Prerequisites for qualification: Evidence of ISO 9001 knowledge At least 3 internal system audits or 6 audit days in the last 2 years At least 2 years professional experience in automotive industry

Examination Day ID 1105

First qualification

Examination preparation Core Tools and certification rules ID 1100

Qualification training ID 1104

optional

optional

< 3 interne System-Audits in

den letzten 3 Jahren

2 days training Re-Qualification ID 1110

3 days training Qualification ID 1104

Examination Day ID 1105

At least 6 internal system audits in the last 3 years

At least 3 internal system audits in the last 3 years

< 3 internal system audits in the last 3 years

Examination preparation Core Tools and certification requirements ID 1100

Re-Qualification

Certificate + Auditor Card + Database Entry

Certificate + Auditor Card + Database Entry

TARGET AUDIENCEQM employees / representatives or internal / ex-ternal system auditors with audit experience in the automotive industry and knowledge of ISO 9001.

CONTENTS Process management in the Automotive

Industry The audit process Essential requirements of ISO/TS 16949 ISO/TS 16949 certification rules

The alternation between information and group and case study work makes it possible to expand and apply the knowledge in suitable learning steps.

COURSE PREREQUISITES Experience preparing and conducting audits

is useful Knowledge of ISO 9001 is required

SPECIAL FEATURESIn order to reduce the theoretical load of the course, we will send you the participant docu-ments and IATF literature (ISO/TS 16949 Techni-cal Specification, Rules and IATF Auditor Guide) in time for your personal preparation. Please study these documents independently and then bring them along to the qualification course.

QUALIFICATION CERTIFICATEIf you complete this qualification course, you may apply for the VDA examination day for 1st/2nd Party auditors of ISO/TS 16949.






attendance.



as the IATF literature mentioned

above, lunch and drinks during

training hours.


Qualification course for prospective 1st/2nd Party Auditors of ISO/TS 16949 (Training)

ID 1104


ISO/TS 16949

35


ISO/TS 16949


3 days

Dsseldorf 21.23.01.2014 1104/14-01

1.200, EUR

Ulm 18.20.03.2014 1104/14-02

Darmstadt 06.08.05.2014 1104/14-03

Berlin 22.24.07.2014 1104/14-04

Dsseldorf 16.18.09.2014 1104/14-05

Darmstadt 18.20.11.2014 1104/14-06



ISO/TS 16949

A noticeable number of examinees answer ques-tions about MSA, SPC, FMEA and the Rules in-correctly. These subjects are only marginally dealt with in the courses. However, they are a prere-quisite for the examination. There is also the fact that especially prospective auditors have trouble handling multiple-choice questions.

Furthermore, knowledge about the Core Tools is essential in practice in order to enable effective conducting of audits.

For a consolidating introduction as well as exer-cises in auditing Core Tools of the automotive in-dustry, we recommend attending this preparation course before the exam so that you can practice and consolidate all the acquired knowledge.

TARGET AUDIENCEProspective ISO/TS 1st/2nd Party auditors

CONTENTS Overview of ISO/TS 16949 requirements Core issues of ISO/TS 16949 certification

rules In-depth knowledge of FMEA Statistical capabilities Quality control charts Process capabilities Capability of measurement processes

according to VDA 5 MSA basics

COURSE PREREQUISITESKnowledge of ISO quality standards as well as knowledge of automotive-specific methods





relevant training documents,

the relevant chapters from VDA

volume 4, VDA volume 5, lunch



Examination Preparation for prospective 1st/2nd Party Auditors of ISO/TS 16949 Core Tools and Certification Requirements

ID 1100


ISO/TS 16949

36


2 days

Dsseldorf 12.13.02.2014 1100/14-01

750, EURDarmstadt 14.15.05.2014 1100/14-02

Berlin 29.30.10.2014 1100/14-03

Darmstadt 10.11.12.2014 1100/14-04


The examination day for certified 1st/2nd Party ISO/TS 16949 auditor offers participants a level of qualification comparable to 3rd Party auditors. The certificate acquired by passing the exam is issued in this form exclusively by the IATF mem-ber VDA QMC or by a recognized licenced partner The subjects of the examination cover the cont-ents dealt with in the course, ISO/TS 16949 requi-rements, and in special cases manufacturer-spe-cific requirements.

TARGET AUDIENCEProspective 1st/2nd Party auditors of ISO/TS 16949 that have taken part in the qualification course and existing 1st/2nd Party auditors that have taken part in the re-qualification course.

COURSE PREREQUISITESAdmission to the examination day takes place after successful assessment of your registration form.

Evidence of ISO 9001 knowledge at least 3 internal system audits or

6 audit days in the last 2 years at least 2 years professional experience in the

automotive industry

Participation in a VDA qualification course for 1st/2nd Party auditors of ISO/TS 16949 is also a prerequisite for admission to the examination.

Please Note! On your registration please indi-cate which VDA qualification courses for 1st/2nd Party auditors of ISO/TS 16949 you have already completed!

Please also note the overview on page 34.

QUALIFICATION CERTIFICATEAfter passing the written and oral exams you will receive a VDA certificate with registered num-bering as well as a corresponding auditor card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in advance.

Application 1105 for

www.vda-qmc.de

see Aus- und Weiterbildung/

Antragsformulare


ends around 4 p.m.

The examination fee includes

the review of application, the







Examination Day for 1st/2nd Party Auditors of ISO/TS 16949

ID 1105


ISO/TS 16949

37

CERTIFICATE AUDITOR CARD DATABASE ENTRY


1 day

Dsseldorf 14.02.2014 1105/14-01

500, EURDarmstadt 16.05.2014 1105/14-02

Berlin 31.10.2014 1105/14-03

Darmstadt 12.12.2014 1105/14-04



ISO/TS 16949


ISO/TS 16949

This one-week training enables you to achieve qualification for 1st/2nd Party ISO/TS 16949 au-ditor within five days. The quiet and relaxed atmo-sphere of the selected conference hotels creates the best possible ambience for optimum prepara-tion for the examination.

TARGET AUDIENCEQM employees/representatives or internal/exter-nal system auditors with audit experience in the automotive industry and knowledge of ISO 9001, who want to achieve qualification for 1st/2nd Party Auditor der ISO/TS 16949 within a week

CONTENTS Qualification training

Focus areas Process management in the automotive

industry The audit process ISO/TS 16949 requirements ISO/TS 16949 certification rules

The alternation between information and group and case study work makes it possible to expand and apply the knowledge in suitable learning steps.

Examination preparationA noticeable number of examinees answer ques-tions about MSA, SPC, FMEA and the Rules in-correctly. These subjects are only marginally dealt with in the courses. However, they are a prere-quisite for the examination. There is also the fact that especially prospective auditors have trouble handling multiple-choice questions. Furthermore, knowledge about the Core Tools is essential for practical experience in order to enable an effec-tive execution of audits.

Focus areas ISO/TS 16949 requirements in-depth ISO/TS 16949 Rules key aspects In-depth knowledge of FMEA Statistical capabilities Quality control charts Process capabilities Capability of measurement processes after

VDA 5 MSA basics

One-week Training: Qualification for 1st/2nd Party Auditor of ISO/TS 16949

ID 1120


ISO/TS 16949

38

Application form 1120 under

www.vda-qmc.de


Antragsformulare

Examination DayThe examination day for certified 1st/2nd Party ISO/TS 16949 auditor offers participants a level of qualification comparable to 3rd Party auditors. The certificate acquired by passing the exam is issued in this form exclusively by the IATF mem-ber VDA QMC or by a recognized licenced partner The subjects of the examination cover the cont-ents dealt with in the course, ISO/TS 16949 requi-rements, and in special cases manufacturer-spe-cific requirements.

COURSE PREREQUISITESAdmission to the examination day takes place af-ter successful assessment of your application.

Knowledge of automotive-specific methods Evidence of ISO 9001 knowledge At least 3 internal system audits or

6 audit days in the last 2 years At least 2 years professional experience in

the automotive industry

SPECIAL FEATURES

In order to reduce the theoretical load of the course, we will send you the participant docu-ments and IATF literature (ISO/TS 16949 Techni-cal Specification, Rules and IATF Auditor Guide) in time for your personal preparation. Please study these documents independently and then bring them along to the qualification course.

After passing the written and oral exams you will receive a VDA certificate with registered num-bering as well as a corresponding auditor card and VDA QMC database entry. For this card we need a digital passport photo in JPEG format in advance.

ID 1120


ISO/TS 16949

39





exam.


assessment of your application,


as the IATF literature mentioned

above, VDA Volume 5,

the relevant chapters from VDA

Volume 4, lunch and drinks during

training hours, four nights in a

hotel including breakfast (Mon-Fri)

as well as an attractive supporting

program.






5 daysEisenach 25.29.08.2014 1120/14-01 2.900, EUR



ISO/TS 16949


ISO/TS 16949

Auditors face challenges daily in their auditing practice and must be able to react flexibly to ch-anges in certification requirements and company management. Equally, the basic conditions spe-cified by the certification requirements and re-gulations as well as findings from best practice examples are constantly changing. 1st/2nd Party auditors are required to re-qualify every 3 years to maintain the certificate ISO/TS 16949.

The competence of 1st/2nd Party auditors is also decisive for the implementation of the special requirements of ISO/TS 16949 and in each case must be adjusted to current status. The compe-tence of the auditors plays a decisive role in the orientation and evaluation of ones own QM sys-tem as well as throughout the supply chain.

Re-qualification serves to update knowledge and skills of the auditors to current standards. Key aspects are current issues from certification pro-cesses, updates on ISO/TS 16949 and the Rules, as well as typical issues that still show potential for improvement in their implementation. Group exercises with following intense discussions con-solidate the knowledge on focus areas of ISO/TS 16949 implementation. The dialogue with col-leagues from other organizations creates synergy effects.

TARGET AUDIENCE1st/2nd Party auditors according to ISO/TS 16949 from the automotive manufacturer and supplier industry. In this way auditors can be sure that they are up-to-date on the latest developments and that they fulfil the prerequisites for re-quali-fication.

CONTENTS Focus issues and crucial points in the

application of ISO/TS 16949, such as: Process management Production control plan Preventive and anticipatory maintenance Monitoring and measuring processes Continual improvement Consolidation, exchange of experiences and

group exercises Basics and current requirements of ISO 19011 ISO/TS 16949 issues from the group of

participants, which are perceived as difficult to implement

Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949

ID 1110


ISO/TS 16949

40


www.vda-qmc.de


Antragsformulare

COURSE PREREQUISITESVDA certificate for 1st/2nd Party auditor ISO/TS 16949 and appropriate proof of conducted audits. Please see also the overview on page 34.

Admission to the examination day takes place after successful assessment of your registration form. In individual cases, participation in the exa-mination day may be necessary.

QUALIFICATION CERTIFICATEAfter fulfilment of the prerequisites and success-ful participation, you will receive a VDA certificate with registered numbering as well as the corres-ponding auditor card and the database entry. For this card we need a digital passport photo in JPEG format in advance.




The training fee includes

application processing, the relevant

training documents, lunch and



ID 1110


ISO/TS 16949

41



2 days

Darmstadt 29.30.01.2014 1110/14-01

900, EUR

Ulm 02.03.04.2014 1110/14-02

Dsseldorf 30.31.07.2014 1110/14-03

Berlin 22.23.10.2014 1110/14-04

Darmstadt 03.04.12.2014 1110/14-05



ISO/TS 16949


ISO/TS 16949

COURSE PREREQUISITESAdmission for this course can only be requested by an IATF recognized certification body. For de-tails, see the qualification criteria for ISO/TS 16949 3rd Party auditors according to the certification requirements. These recognized certification bo-dies have additional up-to-date information avai-lable.

CONTENTS Process approach for auditors Process identification and interaction Process performance and monitoring Requirements for stage 1 readiness review Overview over requirements for automotive-

specific Core Tools FMEA, SPC and MSA Customer-specific requirements Audit planning Requirements for stage 2 audit Nonconformity management Requirements for surveillance audits Requirements for recertificaiton audits

COURSE PREREQUISITESAdmission to the examination day takes place after successful assessment of your registration form.

Applicants should make sure to send in complete documentation in order to avoid delays in regis-tration. Review of completeness rests with the certification bodies.

QUALIFICATION CERTIFICATEAfter passing the written and oral tests you will receive a VDA certificate with registered numbe-ring as well as a corresponding auditor card and IATF database entry. For this card we need a digi-tal passport photo in JPEG format in advance. This certificate provides evidence of your qualification as 3rd Party auditor for ISO/TS 16949 on the basis of the IATF requirements.



5 p.m. after the exam

on the last day.

The examination fee includes

application review, relevant

documents, exam as well as issue

of auditor card and certificate, IATF

database entry, lunch and drinks

during training hours.


Qualification as 3rd Party ISO/TS 16949 Auditor Three-day qualification course with exam on day four

ID 1102


ISO/TS 16949

42

CERTIFICATE AUDITOR CARD

DATABASE ENTRY


www.vda-qmc.de


Antragsformulare

This application form must be sent

to us via your certification body.


4 daysBerlin

10.13.03.2014 1102/14-01

2.400, EUR10.13.06.2014 1102/14-02

08.11.09.2014 1102/14-03

08.11.12.2014 1102/14-04


The training begins at 9 a.m and

ends around 5 p.m.



attendance.


relevant training documents as

well as IATF literature (ISO/TS

16949, the Rules, and IATF Auditor

Guide), lunch and drinks during

training hours.


ISO/TS 16949 Requirements: Workshop for Executives

ID 1106


ISO/TS 16949

43

More than ever, executives are required to de-legate responsibility and decision competencies efficiently and nevertheless to be adequately in-formed about company processes and develop-ments, without at the same time being an expert in every field of work.

TARGET AUDIENCEExecutives that are not auditors; Responsible persons from all sectors such as production, de-velopment, purchasing etc.

CONTENTS History of quality Basic understanding of processes Process improvement ISO/TS 16949 objectives Basic requirements of

ISO/TS 16949 Important requirements for the ISO/TS 16949

certification process General approach for the implementation of

ISO/TS 16949



1 day by request 1106/14-01 450, EUR



ISO/TS 16949


ISO/TS 16949

Your company is preparing for certification accor-ding to ISO/TS 16949 and is dealing with ques-tions of content and strategic procedure. At the same time you want to prepare your employees from operational business practically for the com-plete certification process and communicate to them how to live by it.

TARGET AUDIENCEAutomotive supplier employees who are involved in planning and procedure for implementation of ISO/TS 16949 in their own organization.


CONTENTS History of quality management Benefit of defined processes and their

influence on the performance of an organization

Aligning the organizations processes with the customer

Turtle method for process analysis ISO/TS 16949 requirements and examples

for implementing the requirements in organizations

Current contents Sanctioned Interpretations (SI) and Frequently Asked Questions

ISO/TS 16949 Rules basics






attendance.


relevant training documents as

well as IATF literature (ISO/TS

16949, the Rules, and IATF Auditor

Guide), lunch and drinks during

training hours.


Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure

ID 1107


ISO/TS 16949

44


2

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