31
Capability Presentation LILIANA A. FREEDMAN, PRESIDENT AND CEO INCATech-corp.com Quality Management System

Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Capability PresentationL I L I A N A A . F R E E D M A N , P R E S I D E N T A N D C E O

INCATech-corp.com

Quality Management System

Page 2: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Mission and Vision

Mission Statement

• Our mission is to both enable and guide customers

in adopting and leveraging innovative technology

and Digital Services to deliver breakthrough

results in business and mission performance.

Vision Statement

• Our vision is to create a people powered company

by providing opportunities which support career

goals in an environment which allows them to

focus on our customer’s mission.

INCATech-corp.com 202/05/2020

Page 3: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Our Capabilities

3

Enterprise Content Management

INCATech builds Content Management Systems using best-of-breed technologies. INCATech’s business automation processes enable the development of state-of-the-art architecture and technology solutions.

User Interface/User Experience (UX/UI)

Our UX/UI designers utilize creative skills and user-centered design principals to develop attractive, user-friendly websites and applications for various clients.

Cloud-CI/CD DevOps

We deliver innovative and agile, scalable cloud solutions through a holistic approach to cloud migration and transformation. Focus on what matters most to your customers and your bottom line.

Geospatial Services and Solutions

A targeted approach bridging Geographic Information Systems (GIS) with Artificial Intelligence (AI) using Machine-Learning (ML) techniques.

Professional Services

Professional Services consisting of cradle to grave acquisition support, cost/price analysis, financial/budget analysis as well as project management and program office/contracting officer’s representative (COR) support.

❖ Software System Testing, IVV, & QA

❖ Configuration / Change Management ❖ Project / Program Management

❖ IT Governance & Business Process Re-Engineering

Integrated Foundation Processes INCATech-corp.com02/05/2020

Page 4: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Enterprise Content Management (ECM) Capabilities

✓ Content management design and

development services include

Drupal, WordPress, Adobe

Enterprise Manager and SharePoint

sites

✓ Experienced engineers deliver

editors with seamless workflows that

put content creators closer to their

work

02/05/2020 INCATech-corp.com 4

✓ Proven track record of delivering legacy and greenfield CMS platforms that scale and perform with

customers’ needs- FAA and DoS

✓ Business automation processes enable the development of state-of-the-art architecture and

technology solutions such as Remote Sensing / Imagery Expertise

Page 5: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

ECM with Adobe Experience Manager

02/05/2020 INCATech-corp.com 5

✓ Expertise in Adobe Experience Manager solutions

and migrating legacy content Adobe Experience

Manager

✓ Created customized Adobe Experience Manager

components to meet our client’s needs and designed

and developed new content

✓ Adobe Experience Manager integration with

embedded custom dynamic Esri based mapping for

use by embassies, consulates, information, and

travel advisories✓ Provides excellent Adobe Experience Manager

operations and maintenance functions for our

customers, including server administration, user

support, and training

✓ Expert skill sets working with Adobe Experience

Manager allows us to provide quality service to our

government clients, and allows our clients to quickly

provide up-to-date, complete and correct information

to the end-user community

Responsive web design used to transition travel.state.gov to a mobile responsive site that adapts its layout to the viewing environment ensuring usability and satisfaction across all devices and browsers.

✓ Custom alert banner component

allows the Adobe Experience

Manager authors to get critical

information to the end-user

community quickly and easily

Page 6: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

ECM with SharePoint

02/05/2020 INCATech-corp.com 6

✓ Users fill out a metadata form that allows for standardized organization of documents and

quick search enablement

✓ User experience aspect encourages data integrity and sharing across your enterprise to

deliver on promise of knowledge management

✓ Creates an Infrastructure Architecture that allows permissions to be controlled directly by

the system administrator

Page 7: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

User Interface/ User Experience (UI/UX)

02/05/2020 INCATech-corp.com 7

We believe that building great software requires innovative

thinking that puts the user first. From vision to execution

INCATech will partner with you to build powerful and intuitive

software.

INCATech’s design teams are skilled in a broad

range of areas and applications, from UX and design for:

complex content sites, and high availability, secure mobile

responsive and web applications.

INCATech possesses deep experience helping enterprises get

the most from their content management systems while creating

engaging user interactions. We architected the migration of, and

currently manage the content repositories for travel.state.gov which

includes over 11,000 pages and digital assets consuming over 500

gigabytes of disk space. The site architecture accounts for regional

outages with nationwide distributed redundancy. This architecture

has enabled zero downtime for the past five years on a site that has

served almost 700M pages in 2017 and over 52M unique visitors in

2017. INCATech is has modernized the site to include integration of

Esri geospatial visualization tools and converted the site to

Responsive Web Design.

• Creating purpose-driven software begins with

INCATech’s veteran UX team

✓ Optimization

✓ Vision

✓ Execution• Complementing our Agile development process,

INCATech’s UX design sprints ensure rapid incremental

delivery to maximize efficiency and business value

• To go from minimum viable to a strong mature product

is challenging, but INCATech’s Lean Agile approach

will get your product to market faster and on budget

Page 8: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

UI/UX-Vision

02/05/2020 INCATech-corp.com 8

✓ We apply comprehensive stakeholder engagement that includes research, design,

prototyping and usability testing to realize your product vision

✓ We collaborate with you to create a brand and voice that matches your values

✓ Whether creating personas, conducting story mapping sessions or preparing

functional designs, INCATech’s UX teams design applications that inspire users

✓ Deliver Information Architecture, Taxonomy and Ontology, in a satisfying user

experience

Requirements Sessions with key Stakeholders ✓ Gather users and key staff members to discuss their

needs and review design

✓ Identify areas for improvement

✓ Establish site goals and mission, audience definition, user

scenarios and use cases/user stories

Conduct Design Sessions ✓ Work with stakeholders/developers to discuss design

ideas and craft storyboards to guide development

✓ Content Grouping/Labeling, Navigation Models and Site

map, as well as page layout grids and mockups

✓ Identifies tool to be used as POC for prototype

Page 9: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

UI/UX-Execution

02/05/2020 INCATech-corp.com 9

✓ Iterative design cycles validate ideas and assumptions using a process that results in intuitive

software

✓ Getting your product in front of users and implementing feedback is crucial

✓ Optimize what works for your users by using variety of visualization techniques including: paper

drawings, interactive wireframes and semi-functional prototypes

✓ Validate with stakeholders and end-users, to prepare the final visual design and participate with

the development team to ensure your final application delivers on its promises

Develop Information Architecture

✓ Create information categories and taxonomies to

structure the interaction hierarchy

✓ Define editorial approach and assign actions and

functions. Review existing analytics, search logs, and/or

perform heuristic analysis

Create Prototype(s)

✓ Create a functioning sequence of user interactions

✓ Validate sequencing with Low Fidelity mockups

✓ Validate assumptions using the output from the Design

Sessions and Information Architecture document

✓ Test with high fidelity interactive mockups

Page 10: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

UI/UX-Optimization

02/05/2020 INCATech-corp.com 10

✓ Post-launch we evaluate the critical tasks and activities in which your website visitors are

engaged

✓ Gather data and feedback into the Agile development team’s iterations

✓ Combining behavioral data analysis with the UX research and usability testing, our UX team

can determine the WHAT and WHY driving use of our product

✓ Collect relevant metrics and provide a data driven approach to ensuring your product works

for your users

Conduct Usability Testing

✓ Invite target users to try out the site following scenarios

that represent expected tasks

✓ Gauge how effective the solution is at providing

functionality and meeting user expectations

User Experience Improvements Build, Test, Training and Rollout

✓ Incorporate changes based on usability test findings

✓ Build/Enhance templates, content and tools to meet with

User Experience rules and design

✓ Test new tools and navigation, and ensure accessibility

(508 complaint).

✓ Conduct stakeholder outreach communicating changes

Ongoing User Experience Support and Integration

✓ Review design of new website sections and tools to

validate that they conform to the IA and UED, are usable

and support creation of future software

✓ Ensure the Enterprise User Experience approach carries

forward as solutions evolve

Page 11: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Cloud Continuous Integration and Continuous Delivery (CI/CD)

02/05/2020 INCATech-corp.com 11

✓ Advise

• Great software means great support. Before, during

and after product delivery, we are here for you

• Our dedicated DevOps engineers and Project

Managers will provide the documentation, training

and time to transition operational maintenance to

your teams

• If your project requires managed support services,

we offer white glove support, we will be there

smoothly transition from development to running

production systems that scale

✓ Build• Experienced engineers know how to minimize risk

while continually delivering automated systems that

exceed expectations

• From planning to execution our team will partner with

you, explaining each stage of development and the

benchmarks and metrics we use to assure quality

controlled, timely deliverables

• From prototype to production, engineers will partner

with you to make the phrase “It works on my

machine” a thing of past

✓ Support

• DevOps is essential to excellent software and

foundational to your organization's digital future

• Navigate the complex cloud ecosystem and define a

winning DevOps strategy

• Scalable solutions so you can focus on what matters

most to your customers and your bottom line

Page 12: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

GIS Practice Core Capabilities

02/05/2020 INCATech-corp.com 12

✓ Spatial Data Analytics

✓ GIS Machine-Learning / Geospatial Data Science

✓ GIS Software & Web-application Development

✓ GIS Architecture & Enterprise Systems Engineering

✓ Remote Sensing / Imagery Expertise

✓ GIS and Geospatial-Intelligence (GEOINT) Training

Page 13: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Spatial Data Analytics

✓ Advanced Statistical Analysis• New transformational insights

• Detect patterns with layered context

• Discover hotspots & take advantage of new focus

areas

• Comprehensive writeups

✓ Modeling Tradecraft• Defense & Intelligence Community

• Law Enforcement Community

• Scientific Community

• Homeland Security & Public Safety

02/05/2020 INCATech-corp.com 13

Page 14: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

GIS Machine-Learning / Geospatial Data Science

02/05/2020 INCATech-corp.com 14

✓ Harvesting Machine-Learning

output in GIS• Optimizing automated data creation

& model feedback

• Understanding depth & breadth of

complex problems using deep

learning networks

• Provide users access to models

through service end-points

✓ Cloud-based Model Training• AWS Sagemaker

• Azure Machine-Learning Studio

Page 15: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

GIS Software & Web-app Development

✓ Dynamic Web & Mobile Apps• Responsive UX-friendly apps for any desktop, laptop

or mobile device

• Real-time situational awareness

• Synchronized field collections and monitoring with

dashboards

• Auto-reporting / location-triggered workflows

✓ High Performance & Scalable• Enable high-volume/high-velocity throughput with

cloud-based apps

• Ruggedized & battle-tested in disconnected

environments

02/05/2020 INCATech-corp.com 15

Page 16: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

GIS Architecture & Enterprise Systems

✓ Cloud, On-premise, or Hybrid• ArcGIS Enterprise deployments with federation

to trusted systems

• Elastic and nimble; as-needed infrastructure

✓ Scalable and Secure• Granular security policies and specialized

defense mechanisms on each component

• Ensuring customer’s security, compliance,

regulatory, governance, and transparency

requirements are met

02/05/2020 INCATech-corp.com 16

Page 17: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Remote Sensing / Imagery Expertise

✓ Spectral response signatures• Image classification, Feature identification /

Feature Extraction

• Unsupervised clustering

• Multidimensional raster analysis

✓ Ortho mapping & Georeferencing• Satellite & aerial imagery mosaicking

• Accuracy assessments & calibration

• Image mensuration

02/05/2020 INCATech-corp.com 17

Page 18: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

GIS and GEOINT Training

✓ Classroom-based Training• Role-specific course curriculum

development

• Facilitation of exercises & guided

practice scenarios

✓ Online / Distance-learning• Live & recorded video lectures

• Animations illustrating advanced geospatial

analytical techniques

• Instructional video training tutorials for software

applications

• Help/reference documentation

02/05/2020 INCATech-corp.com 18

Page 19: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

INCATech CI/CD Pipeline

INCATech-corp.com 19

Developer

GitHub Jenkins

Development

Server

Q/A ServerProduction

Server

Code Check-In

Automated Manual or Automated

✓ Continuous integration and continuous delivery

(CI/CD) create pillars of successful DevOps

✓ Optimization of the CI/CD development model

creates an effective pipeline to automate build,

integration, and testing processes

✓ INCATech established a full stack development

capability using cloud-based tooling & infrastructure,

providing our customers with advanced Agile product

development services

✓ This enables immediate access to proven process and

technology for low risk, highly responsive &

measurable business results

Manual or

Automated

Cloud or On Premise

Infrastructure

02/05/2020

Page 20: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Recent Past Performance

Customer: Pension Benefits Guarantee Corporation (PBGC)

Period of Performance: June 2018 - Present

Project Scope: INCATech is delivering to PBGC a state of the art Content Management System (CMS) using Adobe Experience

Manager to achieve government wide goals in improving the management of time by increasing the efficiency, consistency, and speed

in which content is delivered to users. This effort also focuses on improving the users’ ability to effectively search, find, and

comprehend relevant content necessary to fulfill their jobs. Content Managers will be able to add and update content quickly and

without assistance. Contract scope includes providing all software licenses and services including design development,

implementation, training and legacy migration of content into the new system.

Customer: National Geospatial Agency, Defense and Intelligence Community Support

Period of performance: January 2018 - Present

Project Scope: INCATech is tasked with developing, configuring, and implementing Esri Geospatial off the shelf (COTS) solutions

at the project and enterprise levels. Our contracts call for several support roles including: Geodatabase Analyst; Database Engineer;

Geospatial Engineer; Platform Configuration Engineer; and Java and Javascript Software Developers.

Customer: Department of Justice, US Courts

Period of performance: April 2017 - Present

Project Scope: INCATech support the US Courts, Probation and Pretrial Services Office staff training/coaches resource library, an

online resource maintained in Blackboard Learn. The library contains lessons plans, electronic learning modules, forms, video and

audio clips, and activities that coaches can use to assist with development of their users. Blackboard Learn is a web-based server

software which features course management, customizable open architecture, and scalable design that allows integration with student

information systems and authentication protocols. We provide ongoing Information Technology (IT) maintenance and support of the

Coaches Resource Library including registering users, resetting user passwords, running monthly usage reports, developing and/or

maintaining additional metrics reports upon request, troubleshooting users log-in and navigation issues, repairing links, making minor

edits to documents, troubleshooting technical concerns, and ongoing maintenance of the resource library.

INCATech-corp.com 2002/05/2020

Page 21: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Recent Past Performance (continued)

Customer: Department of State – Professional Employee Support Services

Period of Performance: December 2016 – Present

Project Scope: INCATech provides professional services staffing support services to multiple bureaus within the Department of

State. This five-year contract is an IDIQ with over 80 labor categories available for governmentwide use. The contract scope includes

Information technology technical support, business analysis & program/project management support, & administrative/logistics

services.

Customer: Federal Aviation Administration – Headquarters Contract Support Services

Period of performance: September 2016 – Present

Project Scope: INCATech provides a wide range of support to help manage and administer a $65B portfolio of programs

modernizing & operating the United States National AirSpace System (NAS). Our team supports five operational branches within the

Terminal and EnRoute contracts Division on programs that are several years pre-award to more than 10 years into operations.

Customer: Department of State Website Support Services (WSS)

Period of Performance: December 2014 - Present

Project Scope: INCATech supports the US State Department, Bureau of Consular Affairs (CA), Website Support Services (WSS) contract. WSS is responsible for design, modernization, enhancement, and operations of all of CA/CST’s internal and external facing informational websites and web applications. We perform full stack development using the Scaled Agile Framework (SAFe) and CMMI level 3 processes in a cloud based Continuous Integration/Continuous Deployment (CI/CD) model. Our Engineers integrated state ofthe art Adobe Enterprise Content Management (ECM) and Esri Geospatial applications to deliver an outstanding mobile responsive user experience to over 100M visitors annually to the Travel.State.Gov family of public facing sites.

21INCATech-corp.com02/05/2020

Page 22: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Recent Past Performance (continued)

22

Customer: US Department of State, Consular Affairs – Development Modernization & Hosting

Period of Performance: July 2014 – August 2015

Project Scope: INCATech provides full lifecycle application management services to www.Travel.State.Gov (TSG) & related citizen

facing public websites; Students Abroad (SASG) & Adoptions (ASG). These tasks include activities to maintain the application

infrastructure & provide 99.99% uptime. Provide corrective enhancements such as fixing broken links & updating content. Adaptive

enhancements to management & external changes affecting TSG such as postal rate changes, changes to data feeds from other

systems & perfective enhancements to improve customer satisfaction with TSG. We provide search engine optimization (SEO),

rendering of content for mobile screen sizes (responsive design), and adding new features, such as interactive maps. We deployed a

new geographic information system (GIS) for TSG. The project replaced the old static maps with new multilayer interactive dynamic map

base on advance GIS technologies.

Customer: US Department of State, Consular Affairs – TSG Redesign

Period of Performance: May 2013 – July 2014

Project Scope: TSG is the public face of CA to both American Citizens (for passports) and foreign nationals (for visas). TSG is one

of DoS’ most visited, highly profiled websites (over 388 million page views p/y) & is the primary portal for passport & visa informat ion;

specifically (1) passports for Americans traveling abroad; (2) visas for foreigners entering the U.S.; (3) travel services for American

citizens; (4) adoption & abduction services; and (5) U.S. law and policy on immigration & travel. TSG is a mission critical website with

twenty-four (24) hour by seven (7) days a week operation with zero interruptions. INCATech was tasked with implementing & deploying

the TSG re-design project using the requirements & design that had been developed & documented by a previous contractor. INCATech

was responsible for using Adobe CQ5 to manage web content consistently, control brand presentation & reuse. INCATech’s

responsibilities included performing contract management, development, implementation & deployment, operations & maintenance

support & transition-out activities.

INCATech-corp.com02/05/2020

Page 23: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Recent Past Performance (continued)

Customer: Federal Aviation Administration

Period of Performance: September 2011 – February 2015

Project Scope: INCATech provided a wide range of support for the FAA Enterprise-Centric Transformation with Web and Strategic

Information Technology Support Services including: Web Strategy & IT program support, Strategic Initiative Support, FAA Web

Development & Optimization & Software Application Development. Significant results include architecting & leading the implementation

of Adobe CQ for the FAA’s Intranet MyFAA.gov.

Customer: US Department of State, Bureau of East Asia and Pacific Affairs

Period of performance: November 2006 – April 2015

Project Scope: INCATech is responsible for project management, application & project documentation, supervision of junior

developers, testing, database administration, training, creating & maintaining database-driven web applications, & creating tools for

business processes for DoS’ Bureau of East Asian and Pacific Affairs (EAP). The technologies used include Microsoft SharePoint 2007

& 2010, ColdFusion, Dreamweaver, MS SQL Server 2005 & 2008, Photoshop, HTML5, JavaScript, & CSS. The customer has

consistently provided positive feedback & has awarded numerous certificates of appreciation.

23INCATech-corp.com02/05/2020

Page 24: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Awards

• 2015 – 2019 (5 years consecutively) Best of Reston Awards for Information Technology Services

• 2019 INCATech receives Release Ready designation from Esri

• 2017 Esri Federal Small Business Specialty (FSBS) New Partner Award

• 2016 Recognized as one of the 20 Most Promising Enterprise Content Management Solution Providers by

CIOReview magazine

• 2015 Recognized as one of the 20 Most Promising Enterprise Content Management Solution Providers by

CIOReview magazine

• 2014 State Department Letter of Recommendation from CA/Visa Unit Web Redesign/Modernization effort

“Consistently responsive, unfailingly patient, and highly skilled and knowledgeable in their field”

• 2013 State Department Certificate of Appreciation for: “Producing numerous SharePoint innovations that

enhance the ability of the EAP Front Office to track briefing materials for senior staff and to disseminate

information widely to the bureau”

• 2010 - 2011 State Department Certificate of Appreciation for: “Outstanding contributions, support, and

development towards the Bureau of East Asian and Pacific Affairs SharePoint site”

• 2008 State Department Certificate of Appreciation for “Exemplary performance in the creation of the AIT-

TECRO Agreements database”

• 2007 State Department Certificate of Appreciation for: “Exceptional performance to the East Asian and

Pacific Affairs Bureau”

INCATech-corp.com 2402/05/2020

Page 25: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Leadership Bio - President and CEO

Liliana Freedman is the President and CEO of INCATech, a 100% Woman Owned Small Business, which she established in2007. Prior to forming INCATech, Liliana earned a Bachelor's Degree in Computer Science from the University of MarylandUniversity College, then embarked on a 16 year career in information technology and software development with ComputerSciences Corporation (CSC). During this time, she honed her skills in the craft of delivering value added IT and software solutionsfor Government customers while at the same time nurturing a dream of owning an IT consulting business.

After leaving CSC and working as an independent consultant for 6 years for several government contractors, Liliana at lastbrought her long held dream into reality with the formation of Innovative Computing and Applied Technology dba INCATech.Liliana established INCATech with a culture based on Integrity, Performance, and delivering Value. This culture extends to ouremployees, customers, and partners and is the foundation of everything the company does.

Liliana oversees INCATech's daily operations and is responsible for guiding the strategic direction of the company, developing theleadership team, and empowering the staff to rise to their greatest potential in achieving their own goals and simultaneouslyfulfilling INCATech's vision and mission. Liliana is a member of the U.S. Women's Chamber of Commerce, Women ImpactingPublic Policy, DC Web Women, and AFCEA International.

INCATech-corp.com 25

Leadership Bio – VP of Corporate DevelopmentBruce Freedman serves as INCATech’s Vice President of Corporate Development. In this role he is responsible for all business

development, capture, and program execution resulting in a delighted portfolio of customers and past performance references.

Additionally he leads numerous initiatives to expand and mature INCATech’s infrastructure, qualifications, contract vehicles, and

business processes to provide a robust platform to sustain the company’s growth.

Prior to joining INCATech as the Vice President of Corporate Development, Mr. Freedman led the Federal Department of

Transportation and Treasury accounts for SRA International. His division generated ~$50M in annual revenue from 49 separate

task and delivery orders executing in seven locations across the country.

Prior to SRA, Mr. Freedman was the Vice President of Systems Development at AlphaInsight, a small business where he grew

program revenue and participated in the successful sale of the company to CACI in 2006. Before joining AlphaInsight in 2002, Mr.

Freedman ran numerous national and international programs for large companies such as Allied Signal Aerospace, Honeywell,

Alliant Techsystems, and HRB singer. Mr.Freedman holds Masters Degrees in Program Management and Organizational

Management from Johns Hopkins University as well as a Bachelor of Science degree in Electrical Engineering from University of

Maryland.

02/05/2020

Leadership Team

Page 26: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Leadership Bio – VP of Financial Operations

Wayne Staub is the Vice President of Financial Operations for INCATech and is responsible for managing all financial aspects of theenterprise to include financial planning and analysis, cash management, budgeting, contract management and accounting.

Mr. Staub is a results-oriented, visionary leader with a strong track record of developing and maintaining corporate budgets, directingcorporate agreements, and overseeing contracts. He serves on the executive leadership team and ensures the financial health of thefirm.

Prior to joining INCATech, Mr. Staub served as Vice President of Contracts and Accounting for a government contracting company inthe Washington, DC metropolitan area. He remains professionally active and has served on various financial systems implementationpanels. He also led several Request for Proposal initiatives that led to successful contract wins.

Mr. Staub received his Bachelor of Science degree in Accounting from George Mason University. He is a frequent presenter at a localinstitution where he serves as Treasurer of the Board of Directors.

26

Leadership Bio - GIS Practice Lead Jesse Osborne is the GIS Practice Lead for INCATech and is responsible for all GIS related programs within INCATech and he supports the further growth and development of the GIS practice area.

Prior to joining the INCATech team, Jesse had earned a Bachelor’s degree in Geography and Environmental Science and a Master’s degree in Geographic Information Systems from the University of Maryland, Baltimore County (UMBC). Since then, Jesse has served in a number of roles ranging from research scientist, project manager, lead classroom instructor, geospatial-intelligence analyst, and web-applications developer throughout 17 different agencies & organizations in the federal government’s defense, scientific, intelligence, and law-enforcement communities.

With a vast set of skills spanning the disciplines of remote sensing science, geographic science, computer science, statistics and data science, Jesse has a proven record of conceptualizing and executing lasting solutions to our nation’s most critical problems and has garnered success by being a diligent and self-motivated team leader.

INCATech-corp.com02/05/2020

Leadership Team (continued)

Page 27: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Leadership Bio – Senior GIS Architect

E. Wray Johnson serves as Senior Geographic Information System (GIS) Architect for INCATech. Wray has over 35 years ofprofessional software development experience serving in the capacities of an entrepreneur, employee, and as an independentcontractor. In the 16 years prior to joining the INCATech team, Wray designed and led the agile development of several high-profileGIS-centric software applications for top US Intelligence Community (IC) agencies, each of which were multi-year programs of record(POR). One of these PORs was one of the first to receive Authorization to Operate (ATO) into that agency’s secure cloud. In addition,Wray spearheaded a redesign and modernization of the entire software stack, and a migration of the development and productionenvironments from bare-metal infrastructure into unsecure and secure clouds respectively, with no impact to the development cadenceor system availability. This effort won the POR the prestigious “David Packard Excellence in Acquisition Award“, established torecognize, annually, only four Department of Defense (DoD) civilian and/or military organizations, groups, or teams, whose significantcontributions demonstrate exemplary innovation and best acquisition practices. For another POR, Wray was awarded a co-patent onthe software design, and he co-authored and published four papers on the subject of the patent (critical infrastructure interdependencymodeling, analysis, and simulations).

Prior to his work in the cleared space, Wray was a member of an elite Research and Development (R&D) team that created aninnovative web-based Customer Relationship Management (CRM) system, which led to corporate acquisitions by PeopleSoft, Inc., andsubsequently, The Oracle, Corporation.

27INCATech-corp.com02/05/2020

Leadership Team (continued)

Page 28: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

INCATech Contracting Vehicles

28

8(a) STARS II

Contract No. Constellation I: GS00Q17GWD2040Contract No. Constellation II: GS00Q17GWD2248Functional Areas:• 1 – NAICS 541511 –Custom Computer

Programming Services• 2 – NAICS 541512 – Computer Systems

Design Services• 3 – NAICS 541513 –Computer Facilities

Management Services• 4 – NAICS 541519 – Other Computer

Related Services

Period of Performance: Award Date June 15, 2017 – August 30, 2021

INCATech-corp.com

Schedule IT-70

Contract No. GS-35F-145CA

• Resources & Facilities Management • Database Planning and Design • Systems Analysis & Design• Network Services• Programming • Millennium Conversion Services• Data/Records Management

INCATech was awarded GSA Schedule IT-70 in January, 2015

02/05/2020

GTSS 2.0

Contract No. 70RTAC19A00000015Period of Performance:9/30/2019 – 9/29/2024Contract is BPA for Geospatial work.

Professions Services Schedule (PSS)

Contract No. 47QRAA20D0031Expiration: December 11, 2024Duration: 5-year base + two 5-year options

Page 29: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

INCATech Contracting Vehicles

Army ITES-3Contract No. W52P1J-18-D-A050 Period of Performance: 9/24/2018-9/23/2027

Type: Subcontractor

• Business Process Re-engineering

• Information Technology Services

• Enterprise Design

• Integration and Consolidation

• Program/Project Management

• Systems Operation and Maintenance

INCATech-corp.com 29

Eagle II FC-7

Contract No. HSHQDC-14-D-E2019Period of Performance: 5/9/2014-9/26/2018Type: Subcontractor

• System Design, Development, Implementation, and Integration

• Software Design and Development

• Operations and Maintenance

02/05/2020

Seaport NxG

Contract No. N00178-19-D-7895Period of Performance: 01/02/2019 – 12/31/2029 Type: Prime

• Engineering Services

• Program Management Services

FAA eFAST

Contract No. DTFAWA13A-00230Period of Performance: • Base Period:

09/17/2013 - 09/30/2019• Option Period 1:

10/01/2019 - 09/30/2024

Functional Areas:• Business Administration &

Management (BAM)• Computer/Information Systems

Development (CSD)• Computer Systems Support (CSS)• Documentation & Training (D&T)• Engineering Services (ES)

*Accessible to all Federal Agencies

Page 30: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Technology Partners

30INCATech-corp.com02/05/2020

Page 31: Quality Management System Capability Presentation · 2020-02-05 · UI/UX-Optimization 02/05/2020 INCATech-corp.com 10 Post-launch we evaluate the critical tasks and activities in

Company & Contact Information

Innovative Computing and Applied Technology is a Minority and Woman Owned Small Business

established as a Limited Liability Company and does business under the trade name INCATech LLC.

• Primary NAICS Codes:

❖ 541511 – Custom Computer Programming Services

❖ 541512 – Computer Systems Design Services

❖ 541519 – Other Computer Related Services

❖ 541611 – Administrative Management Consulting Services

❖ 541618 – Other Management Consulting Services

❖ 541330 – Engineering Services

❖ 541370 – Surveying and Mapping

INCATech-corp.com 31

Contact Us POCs

INCATech LLC1900 Campus Commons Dr. Suite 410Reston, VA 20191

Office: 703-391-1600Fax: [email protected]

Bruce Freedman Office: 703-997-2081 Cell: 703-728-4351 [email protected]

• Duns Number: 828342589

• Tax Payer ID Number: 26-3350914

• SBA Certified 8(a)

• Facility Clearance: Top Secret

• Technology Partners: Esri, Microsoft, Adobe Community Partner, Adobe Certified Reseller,

ServiceNow

• Commonwealth of VA Certified Small, Woman and Minority Owned business (SWaM),

Certification #704048

• Cage Code: 57NF2

• MWAA Certified LDBE Small Business

02/05/2020

Quality Management System