Quality Improvement

HIT and Infecting a Patient Safety Culture

Lecture b

This material (Comp12_Unit8b) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013.

HIT and Infecting a Patient Safety Culture

Learning Objective─Lecture b

•Identify strategies for adaptive work that can be useful to HIT initiatives.

2Health IT Workforce Curriculum Version 3.0/Spring 2012

Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

Last Phase of Talk

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Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

Monsters

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Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

Third Principle

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Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

Adaptive Change

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Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

Hospitals

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Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

HIT and Infecting a Patient Safety Culture Summary─Lecture b

• Be unwavering in the hill you are about to climb; invite others to help you climb it.

• Make sure that there are no monsters in the bathroom.

• Surface the real and perceived loss.• Value the dissenter. • Assume that healthcare providers want to

do what’s right for patients.8Health IT Workforce Curriculum

Version 3.0/Spring 2012

Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b

HIT and Infecting a Patient Safety Culture References─Lecture b

References• Pronovost, P. (October, 2010). Speech presented at the Legg Mason Capital Management Thought Leader

Forum.

Images

Slide 3: Last Phase of Talk. Courtesy National Institutes of Health. Available from: http://www.ncrr.nih.gov/clinical_research_resources/clinical_and_translational_science_awards/funded_institutions/

Slide 4: Bathroom Drain. Decafinata. Attribution-ShareAlike 2.0 Generic (CC BY-SA 2.0). Available from: http://www.flickr.com/photos/47799429@N00/290724680/

Slide 5: Dr. Peter Pronovost. The photo was taken during filming for Program One - "Silent Killer" at Johns Hopkins University's Hospital and Children's Center for the RAM Campaign. Available from:

http://www.ramcampaign.org/pages/campaign_photos.htm

Slide 6: Change. Flickr Creative Commons Commercial: Time for Change. Available from: http://www.sharedvisions.ca/wp-content/uploads/2010/12/Change.jpg

Slide 7: Bethlem Royal Hospital Author: Philip Talmage (Creative Commons Attribution 2.0 Generic). Available from: http://www.london-traveltips.com/bethlem-royal-hospital-archives-and-museum.htm

9Health IT Workforce Curriculum Version 3.0/Spring 2012

Quality Improvement HIT and Infecting a Patient Safety Culture

Lecture b