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Quality Education for a Healthier Scotland
Knowledge Services Group Update
NHSS Librarians’ Meeting4th November 2014
Dr Ann Wales Programme Director for Knowledge Management NHS Education for Scotland [email protected]
Quality Education for a Healthier Scotland
Overview1. Reminder: What is Knowledge into
Action?
2. Progress with implementation strands
3. Next steps
4. KSG Reviews
Quality Education for a Healthier Scotland
Aim of Knowledge into Action
Convert knowledge into decisions and actions to deliver better health and better care – by integrating into health and care services an iterative knowledge into action process, and sequence of knowledge into action methods and activities.
Quality Education for a Healthier Scotland
Vision “A national network, combining learning
technology, content and people, which will improve outcomes for service users, carers, and communities, by helping people to access, create, share and apply knowledge in frontline practice and service improvement.
“This collaborative network will provide a portfolio of services which deploy knowledge to inspire and spread innovation and improvement for better outcomes..”
Quality Education for a Healthier Scotland
Knowledge Base:Tacit and Explicit• Know-What• Know-How• Know-Who
• Know-WhereData, Research, Experience
Inquire
Source
TranslateDecide & Act
Measure impact Knowledge
BrokerServices
Inquiry techniques
Translational methodsEvidence analysis and synthesisActionable knowledge formats
Social and relational KM techniquesDeveloping KM skills and organisational culture
Evaluationmethods
PURPOSE
Build knowledge baseCapture, Codify,
Organise, Disseminate knowledge.
Knowledge into Action Model
Quality Education for a Healthier Scotland
Implementation Programme
Work StrandsWork Strand 1: • National, multi-agency knowledge broker
network.
Work Strand 2:• Technology-Enabled Learning.
Work Strand 3: • Delivering Impact
Quality Education for a Healthier Scotland
Work Strand 1:
National knowledge broker network.
• Knowledge broker capability mapping• Learning modules• Mapping knowledge broker roles in social services.• Developing coordinated knowledge broker
services – Gateway, Search and synthesis, Demonstrators for person-centred care.
• Bibliotherapy support• Baseline survey of workforce technology
capabilities – for learning, decisions, improvement.
Quality Education for a Healthier Scotland
Work Strand 2:
Technology-Enabled Learning
Mapping national knowledge and learning systems and resources across health and social care – to support holistic learning environment.
Actionable knowledge:• Clinical Decision Support roadmap.• Tender for Point of Care Knowledge resource.• Polypharmacy app• Sepsis app – Android, Maternal care, awards.
Social knowledge • People Connect and CBTs – discussion facilities.• Case study collation tool• Open Access Repository - exploration
Knowledge broker gateway.
Quality Education for a Healthier Scotland
Work Strand 3:
Delivering Impact Demonstrator projects – Designing and Evaluating Knowledge Broker Network
Support for:• Person-Centred Care and Co-Production.• Early Years• Community Health Information Network to Support People with Long Term and
Multiple Conditions.• Learning from Adverse Events.
Applying Knowledge into Action Evaluation Framework to:• Support for Sepsis Collaborative• Clinical Pathway Toolkit• Clinical Decision Support• Support for Palliative Care • Practice-Based Small Group Learning.• Use of Mobile Knowledge Portals in clinical settings.
Quality Education for a Healthier Scotland
Next steps
• Further developing Special Board collaboration to provide national K2A support.
• Exploring new approaches to quality assurance and continuous improvement in K2A in Boards – e.g. through K2A Maturity Model.
Quality Education for a Healthier Scotland
Knowledge Base:Tacit and Explicit• Know-What• Know-How• Know-Who
• Know-WhereData, Research, Experience
Inquire
Source
Translate
Decide & Act
Measure impact Knowledge
BrokerServices
Inquiry techniques
Translational methodsEvidence analysis and synthesisActionable knowledge formats
Social and relational KM techniquesDeveloping KM skills and organisational culture
Evaluationmethods
PURPOSE
Build knowledge baseCapture, Codify,
Organise, Disseminate knowledge.
Knowledge into Action Model
Quality Education for a Healthier Scotland
Changing Context in NES
Review and organisational change / restructuring:• Digital Services• Knowledge into Action
Delineation and separation of these areas; establishing new relationships between them.
Aim - greater coherence, strategic and operational coordination across digital and KM “silos” in NES.
Future shape of services and future plans still to be defined.Transitional arrangement while reorganisation underway.Commitment to sustainability and “no detriment” to
current services while new service model is developed.
Quality Education for a Healthier Scotland
Knowledge Services Group Update
NHSS Librarians’ Meeting4th November 2014
Dr Ann Wales Programme Director for Knowledge Management NHS Education for Scotland [email protected]
