“Quality Door to Door Holidays in Britain” - Moving PEOPLE · have given your case to the taxi driver, you can rest assured that it will be safely delivered to your hotel bedroom

Moving PEOPLEBus and Coach Services

Tel: 01254 872000www.movingpeopleltd.co.uk

J7 Business Park,Accrington, BB5 5JWT: 01254 872000 F: 0871 714 3115E: [email protected] W: www.movingpeopleltd.co.uk

“Quality Door to Door Holidays in Britain”

• Book with confidence

• Financial security

• Door to door service

• Value for money local company

• Personal, friendly service

• Sightseeing and scenery

• Full travel and health insurance available

Welcome

Moving PEOPLE have built a reputation throughout East Lancashire for the quality of their vehicles and customer service; and for providing value-for-money excursions to places of interest. Although we have a wealth of experience in providing our coaches for group holidays at home and abroad, we’ve never arranged our own tours.

Ronaldsway Door-to-Door Holidays, on the other hand, have built their reputation over very many years throughout South East Lancashire for traditional coach holidays with top-quality service and almost everything included in the price.

Ron Frankel, the creator of Ronaldsway, has now retired and this has given Moving PEOPLE the opportunity to offer our own holidays. If you’ve been with Ronaldsway before, we hope you’ll be pleased to see that we’ve changed virtually nothing. We recognise the value of the all-inclusive holiday and we want to carry on “The Ronaldsway Way”. We’re sure you’ll join us in saying “Thank You” to Ron for his many years of hard work and customer service and send him our best wishes.

Now, a very warm welcome to our 2011 programme.

As you browse through this brochure we hope that you like the tours we are offering, that you like what you see and that we will be privileged with a booking from you. Remember the price you see is the price you pay – there are no hidden extras (apart from spending money). There’s no need to worry about dragging your cases from home to the coach as we offer complete luggage handling throughout your tour. There’s no need to worry about refreshments on your way to and from your destination as they are all included in the price; and all are taken away from the motorways, either in a hotel or restaurant. In fact we do everything we can to make your holiday as relaxing as possible, from the moment we pick you up at your home to the moment that we drop you off at the end of your tour.

We have identified one part of the holiday that may help to save you money and that is travel and health insurance. Many people now have annual travel insurance included with their credit or debit cards, or as members of organisations. For this reason, we are now offering travel insurance as an option but we have kept with the same insurance company as Ronaldsway because it provides such good cover (see the attached details). Please check that your own insurance provides you with the cover you need when making your decision.

On our holidays we come to you! You don’t have to make your way to your departure point 2 hours before time – we pick you up at your door for the journey to the coach. Once you have given your case to the taxi driver, you can rest assured that it will be safely delivered to your hotel bedroom. We have no hidden extras and the price you see is the price you pay. Walk straight from your taxi onto the coach where you will be greeted and shown to your seat and, at the second of our two departure points, you will be offered a choice of a hot or cold drink. You can also order a complimentary newspaper of your choice.

Booking is so easy. Just ring us on 01254 872000, tell us which tour(s) you would like to book then leave the rest to us. There is no need to leave the comfort of your home. Simply complete the booking form in your brochure, send it to us with your deposit of £40 per person and then send the balance 8 weeks prior to departure. Extra booking forms will be sent on request and with each confirmation.

We are confident that, once you have travelled with us, you will want to come with us again and join our happy family. Remember there are no strangers on our tours – only friends you have never met.

Remember, if we can help in any way at all, just ring...

01254 872000 (office hours please).

1

Date Location Hotel Days Cost Single Supplements Page

February 11 Llandudno Queens 4 £229 £30 3

March 18 Lytham * Clifton Park 4 £299 Nil 3

April 1 York Queens 4 £269 £54 4

April 11 Hereford Three Counties 5 £369 £32 4

May 9 Whitby Saxonville 5 £399 £80 5

May 16 Paignton Redcliffe 5 £389 Nil 5

May 30 Isle of Arran Kinloch 5 £409 Nil 6

June 5 Sidmouth Bedford 6 £499 Nil 6

June 17 Cotswolds Holt 5 £319 £80 7

June 25 Isle of Man Empress 6 £559 £50 7

July 3 Eastbourne Langham 7 £489 £36 8

July 11 Troon South Beach 5 £359 £48 8

July 18 Minehead Northfield 5 £449 £80 9

July 25 Bournemouth Queens 5 £379 £60 9

July 30 Llandudno Chatsworth House 8 £479 £70 3

August 13 Babbacombe De La Mer 8 £549 £80 10

August 29 Scarborough Esplanade 5 £375 £32 10

September 4 Llandudno Chatsworth House 6 £365 £50 3

September 11 Sidmouth Bedford 6 £499 Nil 6

October 3 Isle of Arran Kinloch 5 £389 Nil 6

October 14 Mystery 4 £289 £48 11

October 21 Llandudno ** Queens 4 £235 £30 3

November 18 Norwich George 4 £359 £30 11

November 25 Norwich George 4 £359 £30 11

December 2 Lytham ** Clifton Park 4 £309 Nil 3

December 24 Llandudno Chatsworth House 5 £475 £40 3

* Full board

** Turkey and Tinsel

4 8 12 16 20

WC 28 32 36 40 44 48

3 7 11 15 19 27 31 35 39 43 47

All seats are booked to plan (may be subject to change due to circumstances beyond our control)

2 6 10 14 18 22 24 26 30 34 38 42 46

1 5 9 13 17 21 23 25 29 33 37 41 45

Driver

Holidays for 2011

2

A traditional seaside resort, Lytham St Annes has a more relaxed feel about it than its busy sister, Blackpool. On the sea front are pleasant well kept gardens, a lovely promenade with plenty of seating and, of course, the historic pier. If it’s a little retail therapy you require there are ample shops and cafés in the town, all within a short walk from our hotel.

ItineraryThe itinerary includes one free day to explore the surroundings, one full day excursion to Bowness-on-Windermere and Hayes

Garden Centre, and one half day excursion to either Fleetwood or Freeport.

Our choice of hotel: The Clifton Park Hotel A timeless elegance and a warm atmosphere welcome you. The hotel was constructed in 1905 and fully refurbished in 2000. The restaurant serves excellent food by friendly, helpful staff. There are comfortable lounges, bar and an excellent leisure centre complete with indoor pool and jacuzzi. The hotel has a lift. Just minutes away from the hotel is St

Annes town centre, with its delightful shops, cafés and bistros. You will also find that the beach, with its impressive sands, is only a stroll away.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, meals on the outward and inward journeys, 3 nights full board with entertainment (and a free bar each evening on the March tour only), 2 day excursions.

An elegant Victorian town, Llandudno is rightly known as the Queen of the North Wales resorts. It has a charm which appeals to all ages and offers some of the most beautiful scenery in North Wales. Everything about Llandudno encourages relaxation with its long curved promenade, end to end seating and boat trips round the Great Orme. There’s the cable car, the Victorian tramway or the coach ride to the summit of the Great Orme. Or you can take a walk down the 2000 feet long pier where a cup of tea welcomes you at the end, or just sit and listen to the free concerts given daily as you relax in the chairs provided. Of course, for the shoppers, Mostyn Street offers excellent shops and cafés, all right on the doorstep of our chosen hotels.

ItineraryWe are offering a choice of 4, 5, 6 or 8 day tours. All tours depart at 10.30am and will feature dinner, bed and breakfast with all rooms en-suite and will include at least one full day excursion to explore and enjoy the

county of Gwynedd. Excursions we are offering for 2011 include:

• Caernarfon, Beddgelert, Porthmadog, Welsh Highland Railway

• Cambrian Coast• Anglesey and Plas Newydd• Penrhyn Castle

The 4 day tours are usually Friday to Monday; the 6 day tours are usually Sunday to Friday; the 8 day tour is Saturday to Saturday; and the Christmas tour is usually 5 days.

Our choice of hotel 1: The Queens Hotel Situated centrally on Llandudno’s Promenade, just two minutes from the main shopping street and with splendid views of the Bay, Great Orme and restored Pier, The Queens Hotel has become a firm favourite. Owned and managed by the Devoy family, you are sure of a warm welcome in a relaxed atmosphere. The food and service throughout are excellent and there are 2 lifts

for easy access to upper floors.

Our choice of hotel 2: The Chatsworth House Hotel Built in the reign of Queen Victoria and located on the vast Promenade, the hotel has all the luxuries that you would expect from a first class hotel designed to keep everyone entertained, indoors and outdoors. Chatsworth House Hotel enjoys a magnificent seafront position, in the middle of a gentle arc of golden sand, flanked by two majestic limestone headlands. It is suitable for the less able and three spacious lifts provide easy access to the bedrooms. Complete with swimming pool, jacuzzi and a sea-facing lounge we are sure this is the perfect place to relax.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, lunch on first and last day, dinner, bed and breakfast with all rooms en-suite and admissions as appropriate.

Llandudno

Date(s) Hotel Days CostSupplements

Single Insurance

Valentine's Day: Friday 11th to Monday 14th February The Queens 4 £229 £30 £16

Saturday 30th July to Saturday 6th August Chatsworth House 8 £479 £70 £22

Sunday 4th to Friday 9th September Chatsworth House 6 £365 £50 £20

Turkey and Tinsel: Friday 21st to Monday 24th October The Queens 4 £235 £30 £16

Christmas Holiday: Sat 24th to Wed 28th December Chatsworth House 5 £475 £40 £19

Date(s) Days CostSupplements

Single Insurance

Friday 18th to Monday 21st March 4 £299 Nil £16

Turkey and Tinsel Friday 2nd – Monday 5th December 4 £309 Nil £16

Lytham St Annes

3

York – for Mothers' Day

The City of York is steeped in history. Within the medieval town walls there is much to see and do: the magnificent Minster, the Jorvik Museum and the National Railway Museum. Stroll down “The Shambles”, explore the many narrow streets and quaint shops or relax by the riverside. There is something for everyone.

ItineraryThe itinerary includes an excursion to Castle Howard (probably best known for the setting of Brideshead Revisited) and a visit to the Lavender Fields. There is one free day in York.

Our choice of hotel: The Queens Hotel The hotel is situated on the banks of the River Ouse in the centre of York. Step out of the hotel into a world of history from medieval times up to the present. A warm welcome awaits you at the “Queens”. All bedrooms are en-suite and offer a hospitality tray and TV. The restaurant offers an excellent choice of meals served by efficient friendly staff in comfortable surroundings. After dinner, relax in the Riverside Lounge with lovely views overlooking the River Ouse. We highly recommend this hotel to you.

Included in the cost of your holidayTaxis to and from your homes and the coach, lunch at the Bridge Inn on our way to York, cruise and lunch at the Queens Hotel before we depart for home, 3 nights dinner, bed and breakfast, 1 full day excursion with admission to Castle Howard and all coach travel.


Single Insurance

Friday 1st to Monday 4th April 4 £269 £54 £16

Hereford is a charming city, with its wealth of fine shops and history, including Hereford Cathedral which hosts the Mappa Mundi, an 11th century map of the world, and the chained library. Around Hereford you will find stunning countryside. Come and join us for shopping, historical interest or just the countryside view.

ItineraryThe itinerary includes a free day in Hereford, a full day excursion to the black and white villages, and a full day excursion to Ledbury and Ross on Wye. We also have a single journey on the Severn Valley Railway.

Our choice of hotel: The Three Counties Hotel Standing in 3.3 acres of landscaped gardens, the hotel provides a peaceful haven. A family run 60 bedroom hotel offering excellent accommodation, an elegant restaurant and informal relaxing bar.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, 4 nights dinner, bed and breakfast with all rooms en-suite, meals on outward and return journeys, 2 full day excursions and a single journey on the Severn Valley Railway.


Single Insurance

Monday 11th to Friday 15th April 5 £369 £32 £19

Hereford

4

Consistently ranked as one of the best UK seaside resorts, Whitby has a charm of its own with interesting narrow streets and shops, a busy little harbour and a fish dock where you can watch the trawlers unloading the day’s catch. A trip to Whitby would not be complete without a visit to the historic Whitby Abbey, made famous as a key location in the Dracula tale; the Abbey overlooks the town from the East Cliff. If you’re looking to buy a gift during your stay then Whitby Jet is an excellent local gem stone that is highly regarded for its quality and shine.

ItineraryThe itinerary includes an excursion to Duncombe Park (baroque mansion) at Helmsley and a free day to relax or explore Whitby.

Our choice of hotel: The Saxonville Hotel We cannot recommend this hotel highly enough! Situated on the

West Cliff, this family run hotel is just a stroll away from the narrow streets and winding alleyways. The hotel has been owned by the Newton family for the past 60 years. You are assured of a warm welcome and a high standard of service. The spacious and attractive Fairfield Restaurant serves an excellent menu which is complemented by a selection of mouth watering desserts from the sweet trolley. All bedrooms are tastefully decorated and furnished to a high standard complete with TV, tea/coffee making facilities, hairdryer and radio. Note that there is no lift and only 1 ground floor bedroom.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, meals en route, 4 nights dinner, bed and breakfast.


Single Insurance

Monday 9th to Friday 13th May 5 £399 £80 £19

Whitby

Paignton is a thriving holiday resort and is one of three coastal towns that make up Torbay, affectionately known as The English Riviera with golden sands, marine gardens, a promenade, pier and harbour, all of which are illuminated in the evening. There is a good shopping area and there are two theatres. We have no hesitation in recommending this tour to you.

ItineraryThe itinerary includes a full day excursion to Exeter and Sidmouth and a full day to Plymouth. We also have one free day to explore or relax.

Our choice of hotel: The Redcliffe Hotel Privately owned and occupying probably the best position, the hotel boasts 60 bedrooms, all en-suite with TV and hospitality tray. The restaurant offers an excellent menu with pleasant and helpful staff. There is an indoor and outdoor swimming pool and putting green. You can relax on the bar terrace overlooking the promenade and sea. This hotel has a lift.

Included in the cost of your holiday Taxis to and from your home and the coach, all coach travel, meals on outward and return journeys, 2 full day excursions, 4 nights dinner, bed and breakfast.


Single Insurance

Monday 16th to Friday 20th May 5 £389 Nil £19

Paignton

5

Isle of Arran – Scotland in miniature

The Isle of Arran is the most southerly Scottish Island. There is everything here, from mountains, coastal walks and abundant wildlife to fascinating history. 19 miles long and 10 miles wide, the island has an amazing diversity with lovely villages along the coastline.

ItineraryThe itinerary includes one full day excursion exploring the south of the island, a half day excursion at Brodick Castle, one full day excursion exploring the north of the island and the Balmichael Visitor Centre.

Our choice of hotel: The Kinloch Hotel The hotel is run and owned by the Crawford family. The levels of friendliness, service and facilities are excellent. The restaurant offers a good choice of menus and all bedrooms are en-suite with TV and hospitality tray. There is an indoor heated swimming pool and squash court and entertainment on most evenings.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, all refreshments on outward and return journeys, return ferry crossing, 4 nights dinner, bed and breakfast, admission to Brodick Castle, admission to Arran Heritage Museum.


Single Insurance

Monday 30th May to Friday 3rd June 5 £409 Nil £19

Monday 3rd to Friday 7th October 5 £389 Nil £19

Being a bit off the beaten track has allowed Sidmouth to become the small attractive and unspoilt resort it is now. A superb coastline, a pleasant promenade, lovely gardens, and an unspoilt shopping area with narrow streets, Sidmouth will leave you with many happy memories. ItineraryThe itinerary includes an excursion to Dawlish, famous for the Black Swans. We also visit the ever popular Bicton Gardens and have a half-day excursion to the pleasant regency resort of Lyme Regis. We also visit the cathedral city of Exeter, returning via Exmouth where we hope to include a cruise, (subject to weather conditions and availability).

Our choice of hotel: The Bedford Hotel Originally built in the early 19th century as a library and reading rooms, it was the meeting place for the fashionable summer visitors. It is now the centre piece of The Bedford Hotel and a historic feature of Sidmouth’s Esplanade. The Bedford is the pride of the Pyne Family and the restaurant offers excellent food and service. All bedrooms are en-suite with hospitality tray and TV.

Included in the cost of your holidayTaxis to and from your home and the coach, refreshments on the journey to and from Sidmouth, 3 days excursions with admissions included to Bicton Gardens and cruise (subject to weather and availability), 5 nights dinner, bed and breakfast.


Single Insurance

Sunday 5th to Friday 10th June 6 £499 Nil £20

Sunday 11th to Friday 16th September 6 £499 Nil £20

Sidmouth

6

The Cotswolds is an area of England about the size of greater Tokyo. Popular with both the English themselves and visitors from all over the world, the Cotswolds are well-known for gentle hillsides (wolds), sleepy villages and for being so ‘typically English’. There are famous cities such as Bath, well-known beautiful towns like Cheltenham and hundreds of delightful villages such as Burford and Castle Combe. Above all, the local honey-coloured limestone, used for everything from the stone floors in the houses to the tiles on the roofs, has ensured that the area has a magical uniformity of architecture.

ItineraryOur itinerary includes a full day excursion to Moreton-in-Marsh and Bourton-on-the-Water; a full day excursion to Cheltenham; and a full day excursion to Burford, Stow-on-the-Wold and Chipping Norton.

Our choice of hotel: The Holt Hotel, Steeple AstonSet in the countryside between Banbury and Oxford, the Holt Hotel is an elegant hotel. From the moment you step inside you will appreciate the charm, elegance and welcome with comfortable lounges to relax, comfortable bedrooms with en-suite facilities, tea/coffee, TV. Please note there is no lift in the hotel – there are a number of ground floor rooms with 5 steps down to them.

Included in the cost of your holiday Taxi to and from your home and the coach, all coach travel, meal stops on the journeys to and from the Cotswolds, 4 nights dinner, bed and breakfast, 3 day excursions.


Single Insurance

Monday 13th to Friday 17th June 5 £319 £80 £19

The Cotswolds

The Isle of Man has been a favourite holiday resort for all ages and even today is still a thriving holiday island. Our base for this week will be Douglas, the island’s capital.

ItineraryThe itinerary includes an excursion to Castletown, once the ancient Capital of Mann, Cregneash Heritage Village (and setting for the film “Waking Ned”) then to Calf Sound where we can watch the seals while having a cup of tea in the Visitor Centre.

It also includes an excursion to Laxey and Ramsey (seaside town and second largest town on the Island); an excursion to St John’s where Tynwald (the Island Government) meet annually for the ceremony to have the laws blessed and a visit to St John’s Shopping Outlet. We will also have a free day in Douglas.

Our choice of hotel: The Empress Hotel, Douglas A warm welcome awaits you at the Empress. Your first impression will be that of refinement and luxury combined with a relaxing atmosphere. The hotel commands a prime position on the Victorian promenade overlooking Douglas Bay and is just a short walk from the town centre. Built at the end of the last century, the hotel has been extensively

upgraded and proudly maintains its status as one of the best hotels on the island.

Included in the cost of your holidayTaxis to and from your home and the coach, return ferry from Heysham to Douglas in the 1st Class Lounge with complimentary light refreshments served during the crossing, all coach travel, 3 day excursions, 5 nights dinner, bed and breakfast, meals on outward and return journeys.

Date Days CostSupplements

Single Insurance

Saturday 25th to Thursday 30th June 6 £559 £50 £20

Isle of Man

7

Eastbourne

The timeless charm and elegance of Eastbourne makes it an ideal place for a holiday and exploring the Sussex countryside. You can enjoy its glorious gardens and lawns on the promenade, long sandy beaches, and walking on the Victorian pier. If you fancy a little retail therapy, there is an excellent shopping area with fine restaurants. Close by is the beauty spot of Beachy Head which is served by an open-top bus service along the promenade.

ItineraryThe itinerary includes an excursion to Herstmonceux Castle and Observatory, an excursion to the market town of Rye and an excursion to Brighton including admission to the Royal Pavilion.

Our choice of hotel: The Langham Hotel Family owned and run, the hotel is on the sea front. You can relax on

the hotel terraces and enjoy the wonderful sea views. The restaurant offers appealing menus served by friendly and efficient staff. All bedrooms are en-suite with hospitality tray, TV and heated towel rails. The hotel has a lift. Sea view rooms carry a supplement.

Included in the cost of your holidayTaxis to and from your home and the coach, refreshment stops on the journey to and from Eastbourne, 6 nights dinner, bed and breakfast, all coach travel, 3 day excursions with admissions to Herstmonceux Castle and grounds and introductory film show at Rye.

Date Days CostSupplements

Single Sea View Insurance

Sunday 3rd to Saturday 9th July 7 £489 £36 £60 £21

Troon is a quiet seaside town made world famous for golf, hosting the British Open Championship every seven years. There is also a beautiful beach with an annual “Clean Beach Award”. Day trips can be taken to Culzean Castle and Kelburn Castle, each surrounded by country parks and gardens with wonderful walks and stunning sea views. Troon is a jumping off point for Ireland with a 2½ hour ferry crossing. The Isle of Arran is a 1 hour trip away, as is the Isle of Bute.

ItineraryThe itinerary includes one full day excursion to Largs; one full day excursion to Ayr and Culzean Castle with a blue badge guide; and one free day.

Our choice of hotel: The South Beach Hotel The hotel is a privately owned, family hotel facing directly onto the sea front with its sandy beaches. The superb residents’ lounge offers quiet relaxation. The hotel is famed for its friendly atmosphere and you will be treated more as a friend than a visitor. There are 34 bedrooms; all have en-suite facilities and TV, radio, tea/coffee makers. The elegant restaurant offers the best of Scottish food and fine wines. Please note there is no lift but there are some ground floor rooms available. There will be some entertainment on selected nights.

Included in the cost of your holidayTaxis to and from your home and the coach, refreshments on the outward and inward journeys, all coach travel, 4 nights dinner, bed and breakfast, admission to Culzean Castle and the services of a guide.


Single Insurance

Monday 11th to Friday 15th July 5 £359 £48 £19

Troon

8

Developed in 1840, Bournemouth has many assets – a mild climate, 6 miles of blue flag award winning sandy beaches, attractive sandstone cliffs and chines that provide pleasant wooded walks to the beach. Stylish and elegant, there is much to see and do with fine shops, lovely peaceful gardens and two piers.

ItineraryThe itinerary includes a full day excursion to Christchurch and The New Forest, and a full day excursion to Weymouth and Portland Bill.

Our choice of hotel: The Queens Hotel The family-owned Queens Hotel is situated in a prime position on the East Cliff just 100 yards from the cliff lift and a short walk from the town centre, with its Pavilion Theatre and International Centre. All bedrooms are en-suite with hospitality tray and TV. There is a superb indoor swimming pool and a lift.

Included in the cost of your holidayTaxis to and from your home and the coach, all coach travel, meals on outward and return journeys, 4 nights dinner, bed and breakfast, 2 full day excursions.


Single Insurance

Monday 25th to Friday 29th July 5 £379 £60 £19

Minehead is a popular seaside resort and was once a port and the haunt of smugglers. Quay Town is the oldest surviving part of Minehead with 14th Century fishermen’s cottages. The church steps opposite St Michael’s Church lead to a picturesque area with cobbles and thatched roofed cottages. Blenheim Gardens is a good place to relax and enjoy the lawns, shrubs and flowers. It is close to the sea front and town and hosts frequent concerts. For railway lovers there is the superb West Somerset Steam Railway.

ItineraryOur itinerary on day one includes stops for a hearty breakfast and, later, for a light lunch. We expect to arrive in Minehead giving you plenty of time to settle into your rooms before dinner.

During our stay, we will have a free day to relax and enjoy all that Minehead has to offer. We will have an excursion to the popular seaside resort of Ilfracombe (travelling via the Exmoor National Park and returning via Lynton, Lynmouth and Porlock). We will also visit the delightful village of Dunster and then Taunton, returning to Minehead aboard the West Somerset Steam Railway.

Our choice of hotel: The Northfield Hotel This is a country house hotel set in 2 acres of beautiful gardens. Built on the lower slopes of North Hill in early 1900 as a private residence, it has been tastefully converted. This will be our third visit to the Northfield Hotel and its popularity has grown with each visit. The restaurant serves an excellent choice of fine food with friendly and efficient service in comfortable surroundings. All the bedrooms are en-suite with hospitality tray, TV and are very comfortably furnished. There is a lift and also a swimming pool. We highly recommend this hotel to you.

Included in the cost of your holiday Taxi to and from your home and the coach, all coach travel, meal stops on the journeys to and from Minehead. Single rail journey from Bishops Lydeard to Minehead, 4 nights dinner, bed and breakfast, 2 day excursions, all coach travel.


Single Insurance

Monday 18th to Friday 22nd July 5 £449 £80 £19

Minehead

Bournemouth

9

Babbacombe is set high on the cliffs overlooking Oddicombe Beach with magnificent views of the coastline. The pleasant garden promenade is an excellent place to relax and enjoy the peace and quiet. There is a cliff railway from the Promenade to Oddicombe Beach and also close by is the world-famous Miniature Village and Gardens. The pleasant shopping area of St Marychurch is only a hundred yards from the hotel.

ItineraryThe itinerary includes an excursion to Totnes, Kingsbridge, Slapton Sands and Dartmouth. We will also have excursions to the delightful seaside resort of Sidmouth; to Paignton (includes a cream tea); and the glorious Devon countryside via Bovey Tracey, Princetown and Buckfast (cream tea included at Princetown). Our choice of hotel: The De La Mer Hotel This is one of our favourite hotels. On arrival you will be greeted with a welcome cup of tea as your cases are taken to your rooms. The hotel is privately owned and offers a friendly and warm atmosphere. The food is excellent with quality and quantity served by friendly staff. The bedrooms are all en-suite and comfortably furnished with TV and hospitality tray. Most bedrooms have a walk-in shower. Please note there is no lift at the hotel but all bedrooms are on ground and first floors.

There is entertainment in the hotel and on one night you will be offered a visit to the local theatre for the evening performance – always popular! There will be no charge for the coach but there will be a charge for the show.

Included in the cost of your holidayTaxis to and from the coach and your home, all refreshments to and from your hotel, all coach travel as published, 7 nights dinner, bed and breakfast, all rooms en-suite, entertainment, 4 days excursions, cream teas at The Old Police Station and The Redcliffe Hotel, Paignton.

Babbacombe and Glorious Devon


Single Insurance

Saturday 13th to Saturday 20th August 8 £549 £80 £22

Scarborough is probably Yorkshire’s most popular holiday resort. Overlooking two sandy beaches divided by the headland that supports Scarborough Castle and connected via a pleasant promenade, there is much to do and see. Boat trips are available from the harbour. The town has an excellent Esplanade and beach ending at the Pavilion. There is the unusual Rotunda Museum and Peasholm Park and its water gardens. The elegant Town Centre is a shoppers’ paradise.

ItineraryThe itinerary includes an excursion to the popular seaside town of Whitby where we spend time before travelling by steam train to Pickering, where the coach will be waiting. It also includes an excursion to Castle Howard (probably best known for the setting of Brideshead Revisited) and return via Filey. There is also a free day for you to relax or explore all that Scarborough has to offer.

Our choice of hotel: The Esplanade Hotel The Esplanade Hotel holds a commanding position above the cliffs overlooking Scarborough and the South Bay. With fantastic views over the bay, this large comfortable hotel is richly decorated with unique charm and character and abounds with genuine hospitality. Behind the old fashioned warm welcome you will find the advantages of a well run, modern hotel, comfortable, well planned accommodation, excellent facilities and courteous and efficient service. It is this combination of old and new that makes the hotel so popular.

Included in the cost of your holidayTaxis to and from your home and the coach, lunches on the way to and from Scarborough, all coach travel, 2 full day excursions with admission to Castle Howard, single journey on the railway from Whitby to Pickering, 4 nights dinner, bed and breakfast with all rooms en-suite.


Single Insurance

Monday 29th August to Friday 2nd September 5 £375 £32 £19

Scarborough

10

Come with us to the Magical Christmas Wonderland that is the Thursford Christmas Spectacular. A whole world of Yuletide and Christmas cheer has been created here. The Spectacular is a truly magical experience that will leave you speechless. Every show is sold out with many being disappointed by not being able to get tickets. We have reserved the best seats in the elevated section for you.

Our base for this tour is Norwich where there are many pleasures in store with narrow winding streets and cobbled alleys lined with interesting shops. There are museums, a castle, a beautiful cathedral and, of course, the River Wensum that meanders through Norwich.

ItineraryThe itinerary includes the best available tickets for the Christmas Spectacular at Thursford, a free day for shopping in Norwich City, and an excursion to Wroxham Barns.

Our choice of hotel: The George HotelThis Best Western Hotel has all the charm of a Victorian house with the comforts and service you would expect from a three star establishment. It is situated in a quiet conservation area, only 10 minutes walk from Norwich city centre and the excellent new Chapelfield Shopping Complex. With our real fires roaring you are assured of receiving a very warm welcome at one of the very best hotels in Norwich.

Included in the cost of your holidayTaxis to and from your home and the coach, meals and refreshments on outward and inward journeys, admission to the Thursford Spectacular Show with the best available seats, all coach travel, 3 nights dinner, bed and breakfast, 1 day excursion.

Can’t decide which tour to take with us, or fancy something completely different? Then why not try our Mystery Tour? Our destination could be at the seaside, in the country or in the town. The hotel will usually be one we have not visited previously, but we are considering for future tours. We also add a little fun to the beginning of the tour, with a competition to see if anyone can guess where we are going with a prize for the winner. The hotels will be of a 3* or 4* rating.

ItineraryThe itinerary includes a full day excursion and a half day excursion to venues of the standard and interest of all our great days out.

Our choice of hotel: A 3* or 4* Mystery HotelWe will ensure the hotel is to our usual standard, with en-suite rooms and good access.

Included in the cost of your holidayAll tours will include taxis, meals, any admissions, all coach travel and 3 nights dinner, bed and breakfast at The Mystery Hotel.


Single Insurance

Friday 14th to Monday 17th October 4 £289 £48 £16

Mystery Tour

Norwich and Thursford Christmas Spectacular


Single Insurance

Friday 18th to Monday 21st November 4 £359 £30 £16

Friday 25th to Monday 28th November 4 £359 £30 £16

11

Moving People Ltd, Junction 7 Business Park, Accrington, BB5 5JW

WHY SHOULD I READ THIS PAGE?Because it is very important. Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.

When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party, the terms of these booking conditions. This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts.

HOW AND WHEN DO I MAKE THIS CONTRACT WITH YOU?We welcome you making contact with us in a number of ways. You can write to us, telephone us, call at our office or use one of our nominated agents. Whichever way you contact us the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking. We will send you or your agent the confirmation of your booking within 14 working days. Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors.

HOW IS MY HOLIDAY MONEY PROTECTED?In accordance with "The Package Travel, Package Tours Regulations 1992" all passengers booking with Moving People Ltd are fully Insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Moving People Ltd. A certificate detailing this cover will be given to each and every passenger as evidence of cover.

Please ensure that you have been given the appropriate certificate(s) at the time of booking.

This insurance has been arranged by Towergate Chapman Stevens.

WHEN DO I NEED TO PAY FOR MY HOLIDAY AND HOW MUCH?At the time of booking you will need to pay a deposit for each person named on the booking. The balance must be paid before the date on your confirmation invoice. Where you use an agent, they may require you to pay them earlier than this date and will advise you separately of their balance due date. If you book within our balance due period you will need to pay the total holiday cost at the time of your booking.

If you do not pay the outstanding balance for your holiday on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. The date of cancellation will normally be the date you confirm in writing that you intend to cancel or 15 days after the balance due date, whichever comes first.

Deposit amount: - £40 Per Person. Your balance is due 6 weeks prior to departure.

Where optional items are purchased as part of the tour package these are payable on the balance due date except where items, such as theatre tickets, have been specifically purchased for you.

In this case the cost will be payable at a separate date notified to you and will not normally be refundable unless we obtain a refund from the supplier we use.

IF I USE AN AGENT WHO DOES MY MONEY BELONG TO?Your agent will hold your deposit on your behalf until we issue a confirmation of your booking. The agent then holds this money on our behalf. The agent holds any balance you pay on our behalf until the date the balance is due. The agent will then forward to us.

CAN YOU CHANGE THE PRICE OF MY HOLIDAY AFTERYOU HAVE ISSUED THE BOOKING CONFIRMATION?Yes we can, but only in very limited circumstances. The price of your holiday is subject to change for an increase or decrease in any of the following costs: -

Transportation costs including fuel (including fuel tax) ferryoperator fares and tolls, embarkation or disembarkation fees atterminals. Exchange rates applied to the particular holiday booked. Dues and taxes (including the rate of VAT).

If this means paying more than an extra 10% on the holidayprice, you will be entitled to cancel your holiday with a full refund of all money paid. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the revised invoice. Alternatively, you may prefer to take a comparable alternative holiday, if available, details of which will be provided with the revised invoice. We will not surcharge you after the date that your balance is paid unless the change relates to any amount set by or payable to a Government of a country forming part of the holiday and even then no surcharge will be imposed less than 30 days predeparture.Where there is a decrease in the above costs, the price of your holiday will be reduced and a refund given. The prices, terms and dates will be those used for applying any increase.

Holiday prices include all coach travel, hotel accommodation and meals as specified in the holiday description and VAT@ 20% on hotels and meals and zero rated on coach travel. Morning coffee, afternoon tea and other refreshments are not included.

Some hotels make an additional charge for porterage and tea and coffee served after dinner. Gratuities to the hotel staff and driver/courier are at your discretion. CAN I CHANGE MY HOLIDAY ARRANGEMENTS?After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so. Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of £10 per passenger will be payable plus any additional charge for the facilities requested. Any significant alteration after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling.

CAN I TRANSFER MY BOOKING TO SOMEONE ELSE?You can transfer your booking to someone else provided you give us reasonable notice. This person must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than fourteen days prior to departure. Notification must be made in writing to our office by the person who signed the booking form. We will make an administration charge of £20.00 per person for every transfer we make plus any reasonable additional costs caused by the transfer. You will remain responsible for ensuring that the holiday is paid for by the balance due date.

HOW CAN I CANCEL MY HOLIDAY?You, or any member of your party, may cancel at any time provided that the cancellation is made by the person who signed the booking form and is communicated to us in writing via the office at which you made your original booking. You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers. Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation. You must also return any tickets or vouchers that you have received. A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms.

Scale of Cancellation Charges

WHAT HAPPENS IF YOU CHANGE MY HOLIDAY?The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed. We will tell you before your booking is confirmed if we are aware of any changes since the brochure was published.

If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee.A significant change would involve a change in departure date or departure point, location of resort or quality of hotel, (excluding single overnight hotels on touring holidays), or the specification of the coach. We require a minimum number of passengers to book in order to be able to operate tours from this brochure. In the event that we do not receive the minimum number of bookings, we reserve the right to cancel your holiday.We will not make such a cancellation after your balance due date.

If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment by you we will offer you the choice of: -

A comparable replacement holiday if available; OR

A replacement holiday of lower quality together with a refund ofthe price difference; ORA full refund of the money you have paid.

When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure or to an alternative location that we agree to.

WHAT IS THE EXTENT OF YOUR LIABILITY?We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard; if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. We do not accept responsibility if the failure, death or personal injury is not caused by any fault of ours or of our agents or suppliers or is caused by you or someone not connected with your holiday arrangements; or if the failure, death or personal injury is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided. Where you, or any member of your party, participate in sports or any other activity that involves an element of risk whilst on holiday and this has been arranged completely independently of Moving People Ltd, it should be understood that participation is at the individuals own risk and it is their own responsibility to obtain the relevant insurance.

For claims that do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is the price the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. Moving People Ltd. do not accept any liability for any changes or delays to any form of transportation where this does not form any part of the holiday you have booked. If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability which we may have to pay compensation is limited in line with the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from us if you ask. You should also note that these conventions may limit or remove the carrier's liability to you and the amount that the carrier has to pay you. If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness.

Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider's or other supplier's liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

WHAT DO I NEED TO DO IF I HAVE TO COMPLAIN?If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If they are unable to resolve the problem to your satisfaction and you remain dissatisfied on your return from holiday you should write within 28 days to Moving People Ltd, Junction 7 Business Park, Accrington, BB5 5JWln your letter you will need to quote your booking reference number, holiday number and departure date. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew theproblem to the attention of our driver/representative or supplier. WHAT HAPPENS TO COMPLAINTS?All complaints that are received are fully investigated. Sometimes the investigations can take time when awaiting a response from a hotelier etc. We can normally agree an amicable settlement for the very few serious complaints we receive, if the complaint is found to be genuine.

Period before departure within which written

cancellation is received

Amount of cancellation charge shown as a % of holiday price

Prior to 42 days before departure

Deposit only

28 to 42 days before departure date

30% of holiday cost


45% of holiday cost


60% of holiday cost


100% of holiday cost

Moving PEOPLEBus and Coach Services Trading Charter

12

Moving PEOPLEBus and Coach Services Trading Charter

COACH SEATINGThere is a seating plan of the coach for each holiday, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used. We therefore reserve the right to alter a coach-seating plan and allocate seats other than those you have booked.

Requests for particular seats can be made on most holidays when booking but because allocations are made on a first come, first served basis you are recommended to book early. When your booking is confirmed you will be offered the best seats that are available at that time. If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking.

Specific seats will not be allocated on coaches that operate on feeder services between joining points and main holiday departure points, on coaches which carry out transfers to and from seaports or airports.

HEALTH & SAFETY ON HOLIDAYYour GP or your travel agent can provide you with the leaflet "Health Advice for Travellers" published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time.If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor's certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around, Exercise reduces any discomfort that may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

PASSENGER BEHAVIOURWe want all our customers to have a happy and carefree holiday. But you must remember that you are responsible for your behaviour and the effect it may have on others. If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. The coach driver/representative, ship's captain, or authorised official of other means of transport is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale shown above. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.We request that mobile telephones are not used on the coach, inorder to avoid disturbance to other passengers. We request that you do not play a radio or cassette without the use of earphones.

NO SMOKING POLICYWe operate a strict no smoking policy on all our coaches. We make frequent comfort stops. The no smoking policy of other carriers and suppliers will vary and will be supplied on request if you contact their appropriate head offices.

PETSWe do not allow pets to be taken on our holidays. RegisteredAssistance Dogs will normally be accommodated on UK holidays.

PICK UP POINT, ITINERARIES, TRAVEL DOCUMENTSAND PASSPORTYou are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point.

When you have paid the balance your tickets and luggage labels will be sent to you (or your travel agent) approx. 10 days before departure. Your ticket will show both the time and place of departure. Please notify the office at which you made your booking if you have not received your ticket within 7 days of the departure date or if you lose your ticket. Certain documents, for example theatre tickets, air or boat tickets may have to be retained and your driver/courier will issue them at the relevant point.

If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. Moving People Ltd. reserve the right to modify itineraries to conform with requests from the competent authorities through which the tour will operate. Operational problems can dictate short notice changes and bookings can only be confirmed if you are able to travel by other means.

Included excursions are detailed on the relevant brochure pageand refunds will not be made for any excursion not taken,Optional excursions may be booked and paid for in resort but these

will not form part of the package booked with us. Admission fees to buildings, grounds etc. included in the tour itinerary are included in the price of the holiday unless otherwise stated on the relevant brochure page.

WHAT HAPPENS IF I AM DELAYED?Your travel insurance may cover you for some delays. Where you are delayed for more than six hours in anyone day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals.

WHAT ASSISTANCE WILL YOU GIVE ME IF THINGS GOWRONG WHEN IT'S NOT YOUR FAULT?If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to £5000 per party.

SPECIAL NEEDSPlease notify us before you book if you or any member of your party has special needs or suffers from any disability.

We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions or boarding and travelling on the coach or other means of transport you must let us know in advance. Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip. If you need advice or further information either you or your booking agent should contact us.

SPECIAL CARE FOR THE DISABLEDThe holidays in this brochure have been carefully planned to include as much of interest as possible. Inevitably some of the holidays include lengthy periods of travel and some walking on sightseeing excursions. Additionally, many of the hotels will have steps to contend with and may not possess lifts, and although we try our best to look after disabled passengers, it is important that you enter the word DISABLED in block capitals in the special requirements section of the booking form, together with a brief description of your disability. It is not always possible for our driver(s) to provide a sufficient level of care particularly in the case of single travellers with severe mobility problems and we advise that single travellers with such problems have a travelling companion to assist. We will make every endeavour to minimise the discomfort and inconvenience, but for obvious reasons are unable to make any guarantees.

WHEELCHAIRS AND MOBILITY SCOOTERSTransportation of wheelchairs and scooters is at the passengers own risk and we cannot be held responsible for any damage to them. Passengers must be able to assemble and dismantle their own scooters (into no more than 5 pieces) and each piece must weigh no more than 40lbs.

NEW FIRE REGULATIONS (from 1st October 2006): - Due to new Fire Regulations all hotel customers MUST be able to use the stairs to get themselves downstairs in case of emergency. Lifts cannot be used in case of fire and fire services will no longerbe able to assist clients downstairs. Guests unable to get themselves downstairs in an emergency situation can only be accommodated on the ground floor.

SPECIAL REQUESTSIf you will require a special diet please tell us before booking, or as soon as you are medically advised, and send us a copy of the diet. We will notify the hotel or hotels on your holiday but please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so.Where we think this is likely to happen we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge. You must pay any extra costs incurred to the hotel prior to departure from the hotel.

You should also detail any other requests, for example, low floor rooms, particular rooms or locations on the special requests section of the booking form. We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement.

SINGLE OCCUPANCYOn any holiday there are only a limited number of single rooms.When a single room is available it may be subject to a supplementary charge and this will be shown on the holiday page. Once all single rooms are sold we may be able to offer a double room for single occupancy at a higher supplement.

CHILDREN'S REDUCTIONSChildren's reductions are available on most of our holidays, providing the child shares a room with two full fare-paying passengers. Please enquire for details at our office.

LUGGAGEIn the interest of the health and safety of our staff we request that you keep your luggage to one medium suitcase weighing no more than 40Ibs (18 kilos) per person. In addition, each passenger is allowed one piece of hand luggage of such a size that it can be stowed on the luggage rack or under your seat.

May we remind you that Moving People Ltd. cannot be held responsible for luggage or personal belongings carried on our vehicles, It is passengers' responsibility to ensure that their luggage is loaded on and off vehicles, Moving People Ltd. cannot accept liability for lost luggage unless this requirement is complied with.

LOST PROPERTYAny item of lost property will be held for a period of one month following the return of the holiday in accordance with minimum regulation laid down by the Road Traffic Act 1960 and The Public Services Vehicles (Lost Property) Regulations 1995.

OUR RESPONSIBILITY TO YOUWe accept responsibility for ensuring that all component parts of your holiday as described in this brochure are supplied to you at a reasonable standard and this includes Optional Excursions purchased through our employees or agents. If any such part is not provided in the advertised manner, we will pay you reasonable compensation unless the non-provision was due to circumstances which we could not predict and which were beyond our control, such as adverse weather, road or traffic conditions or the matters referred to in paragraph 4 b) above.

a) Please remember that some amenities (e.g. hotel lifts, swimming pools etc.) require servicing and may not therefore be available at some times. Some services may be affected by weather conditions and their availability is at the discretion of the provider of the service. Entertainment (particularly live entertainment) provided by the hotels is frequently subject to demand and its nature and/or frequency may be varied if there is lack of demand or insufficient numbers staying in the hotel.

b) Some excursion itineraries include the use of ferries and other forms of transport that can be affected by inclement weather, and may have to be cancelled or arrangements changed. Whenever possible a suitable alternative excursion will be offered.

c) The published running times of services are estimates only and we will not be liable for any loss (howsoever caused) arising from the delay or failure to operate services in accordance with published timings.

ENTERTAINMENTSome of the hotels used arrange additional entertainment. Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons.

DATA PROTECTION ACTIn order to process your booking and to ensure that your travelarrangements run smoothly and meet your requirements we,and your travel agent, need to use the information you providesuch as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper measures arein place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. The information may also be supplied to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Your data controller is our Administration Manager. You are entitled to a copy of your information held by us. If you would like to see this, please contact us.

We retain your full contact details and other information in securefiles and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about products and services [from either third parties] or ourselves please write to the data controller.

PUBLICATION DATE AND DETAILSThis brochure was printed in Great Britain 2011.

13

Holiday Travel Insurance

A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged with ETI – International Travel Protection (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt für Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Services Authority (FSA – www.fsa.gov.uk) to undertake insurance business in the UK.

Should you wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking your holiday.

DEMANDS AND NEEDSThis insurance policy will suit the Demands and Needs of an individual or group (where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified claim limits.

IMPORTANTWe will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information.

We summarise below the details of the insurance cover provided which also includes SPECIALTY ASSISTANCE LTD - 24-hour emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with your confirmation of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you wish to examine this in advance.

POLICY EXCESSLoss of Deposit excess £15.00 each and every loss. £50.00 each and every loss for Cancellation, Curtailment and Holiday Abandonment. £50.00 each and every loss.

Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £30.00 increased to £50 Medical and Other expenses each and every incident per Insured Person.

IMPORTANT – HEALTH CONDITIONS APPLYING TO ALL TRAVEL DESTINATIONSIf you are travelling in England, Scotland, Wales, Northern Ireland and can answer NO to questions 1-3 and YES to 4 immediately below, it will not be necessary for you to complete a Self Declaring Medical Form. The Standard Policy Terms, Conditions and Exclusions shall apply.

Applying to all areasIt is a condition that at the time of taking out this policy and between that time and your departure you must comply with each of the following: 1) You are not aware of any reason why the trip should be cancelled or

cut short.2) You are not travelling: a) against the advice of a medical practitioner b) for the purpose of obtaining medical treatment, or c) if you have been given a terminal prognosis3) You are not receiving or awaiting treatment for an illness or injury as

a hospital day case or in-patient, as any claim arising from this injury or treatment will not be covered.

4) If you are on medication at the time of travel your medical condition is stable and well controlled.

In addition if you are travelling outside England, Scotland, Wales and Northern Ireland, the following additional conditions will apply:You must notify the Issuer of this policy immediately of any of the conditions listed below arising between the date the policy is issued and the time of departure of the trip. We must be informed of any fact, which is likely to influence us in the acceptance, assessment or continuance of this insurance. Failure to do so may invalidate this insurance, leaving you with no right to make a claim.1) If you have received medical treatment as a hospital day case, in-patient or out-patient during the six months prior to the booking of the trip, you must obtain from a medical practitioner at your cost confirmation that you will be fit enough to take the trip.2) If you are undergoing medical treatment as a hospital out-patient at the date the final balance of the trip is due to be paid, you obtain a certificate of fitness confirming your ability to travel at your cost.

The Policy contains the following General Exclusions:YOU ARE NOT COVERED for anything caused directly or indirectly by you suffering from stress, anxiety or depression unless it has been investigated and diagnosed as such by a Consultant specialising in the relevant field, who must confirm in writing at your cost that you are fit enough to take this trip.

Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.

Moving People Ltd are an Appointed Representative of ITC Compliance Limited who are authorised and regulated by the Financial Services Authority.

COVER SUM INSURED UP TOCancellation ..........................................................£3,500Missed Departure/Travel Delay .......................£600/£60Personal Accident ................................................£15,000Medical and other Expenses including Curtailment .........................................£2,000,000 Additional Travelling Expenses – United Kingdom ..................................................£1,500Medical Inconvenience Benefit .........................£450 (£15 per 24 hours)Personal Property/Loss of Passport ............................................................£1,500/£200Personal Liability ..................................................£2,000,000Delayed Baggage ..................................................£100Legal Expenses .....................................................£10,00014 day Refund .....................................................Insurance Premium

14

J7 Business Park,Accrington, BB5 5JWT: 01254 872000 F: 0871 714 3115E: [email protected] W: www.movingpeopleltd.co.uk

Documents

“Quality Door to Door Holidays in Britain” - Moving PEOPLE · have given your case to the taxi driver, you can rest assured that it will be safely delivered to your hotel bedroom