Quality Characteristics

Quality Characteristics of INTERNATIONAL CARGO SURVEYORS

By: Chemical Eng./ Wael Barakat

Senior Petroleum Inspector

Company ProfileInternational Cargo Surveyors company specialized in Quality & Quantity controls for:

-Crude oil -petroleum Products

-Chemical -Petrochemical products

And Liquefied Petroleum Gas( LPG )

These services are produced to meet the needs and expectations of its customer satisfactions.

Therefore all the quality characteristics of our services to be classified as critical characteristics

Service Preview

The quality of our services depending on the coordination between two main departments of our company which is:

-Administration Dept.

-Operation Dept.

Role of Administration Dept.

1 -Administration secretary Receiving vessel's Nomination by Fax - Tlx Or E- mail from Client.

2 -Administration secretary Record the nomination received by two ways as following-:

Hard Copy :- By Open new file and record the mentioned data ( Vessel name - Port – Date - Grade – Client name - Job No. )

Soft Copy :- Recording same data on the Computer in file named ( Daily Status )

3 -Administration secretary pass the nomination's copies to Operation General Manager & Finance

Dept .4 -Administrator fill the Confirmation form ( ICS_053

) and send it to the Client by Fax - Tlx or E-Mail and kept it in same the Vessel file

Role of Operation Dept.

1 -Operation coordinator reads the nomination content to verify if any special instruction requested from Client.

2 -Operation Coordinator nominates two inspectors ( One for Ship's side and the other for Shore side), copy of the nomination is given to the

inspectors - Attending inspectors will take from Office the

following-: - ICS forms (Field Report)

- Samples Containers His thermometer to check with ship's thermometer

for any deviation3 -Operation coordinator keep following the vessel with

terminal or agent to know(Expected time of arrival) and

Expected time of Berthing and updating the client daily by this information .

Role of Operation Dept. (Cont..)

4 -The mention inspectors travel to the terminal in suitable time ( one day before vessel arrived ) or minimum 3 hours before vessel arrival in order to avoid any delay.

-INSPECTORS

Ship InspectorShore Inspector

Role of Operation Dept. (Cont..)

Shore Inspector -:1 -Key meeting with loading master for discussion loading/

discharge operation plan. 2 -Check actual height of shore tanks nominated and

comparisons with reference height, if difference found should be letter of protest issued.

3 -Check thermometer with inspector calibrated thermometer and if deviation found should be recorded.

4 -Open drain valves for tanks to drain free water were settled.

5 -Witness the nominated shore tank gauging (Level - Temp. - Free water) before and after loading and witness samples drown ( three levels ) form each shore tank.

6 -Witness the analysis test of shore tanks samples at Terminal Lab and be sure the result meet the client's specification and sign the analysis certificate - Sealing the representative samples.

Role of Operation Dept. (Cont..) Shore Inspector :- (Cont..)

7- Calculate the quantity loaded form shore tanks and review with Loading dep. Representative and sign the Quantity Certificate issued by terminal and be sure the same figures recordedin the Bill of Lading

8 -Letter of protests issue if necessary for Difference ship/shore figures ( ICS_027 ) Or Free water loaded with cargo ( ICS_030).

Role of Operation Dept. (Cont..)Ship Inspector-:

1 -Key meeting with Chief Officer upon boarding the vessel

2 -Fill Loading check list form (ICS_001) or Discharge check list form (ICS_002)

3 -Take Documents Copy from last cargo carried by ship ( Loading / Discharge documents)

4-Check vessels calibration's tables regarding-:-Date of issuance (original)

-Where ullages are to be measured-Which corrections are to be applied

-Record the location of the ullage pointIf any of above not found as original as stamped letter of protest should be issued Where possible, inspectors use his own equipment for the inspection job (steel tape/MMC, thermometer, sampling equipment etc.) .

Role of Operation Dept. (Cont..)Ship Inspector:- (Cont..)

-When inspector's equipment not available to be used, ship's equipment reading should be compared against I.C.S. equipment to ensure correct results and recorded serial no. of this Equipments in form ( ICS_018)

5 -All vessel's cargo tanks, inclusive tanks remaining empty, are to be dipped for OBQ ( on board quantity)

6 -Check all loading valves to be open. Dips are to be taken so far as possible from more than one point of a tank and recorded the result in form ( ICS_005)

7 -Check tank's Reference heights and reported in form ( ICS_021).

8 -Draft Forward/Aft should be check by visual reading and compare with digital reading in control room panel Ballast tanks to be ullaged and recorded in form ( ICS_017)


9 -If Slops found before loading should be gauged and recorded in Slop report form ( ICS_013) and drown sample and not load cargo on top without authorized from client

10 -Sea-valves to be closed before loading and sealed with I.C.S. seals and recorded it in valve sealing certificate form ( ICS_012 ), Check seals after loading and if seals found broken should be reported inabove form and letter of protest should be issue Prior to and upon completion of loading all empty tanks to be checked and recorded in Tanks not nominatedform ( ICS_020) , if any cargo found after loading in above tanks should be issue letter of protest

11Role of Operation Dept. (Cont..)Ship Inspector:- (Cont..)

11 -Bunkers upon arrival/departure to be reported in Bunker survey forms ( ICS_014 ) & ( ICS_015).

12 -Condition of the shoreline (product, volume, density) to be reported. If the line is empty, either upon commencement or completion ,

Prior to loading a line sample to be taken to be sure it's content is the same cargo

13 -Vessel Experience Factor Form (ICS_011) are to be filled in, with as much as possible but not exceeding 20 consecutive voyages - Should be recorded from Ship's Documents

14 -Time-sheet form (ICS_004) to be filled in as detailed as possible. N.O.R. tendered/accepted, and other itemsto be reported


15 -Updating to the Operation / Assistant Operation manager after loading started by Initial data in order to

16 -update to client by pre-information data form ( ICS_054) as once

17 -After loading completed take temperatures of each individual tank at minimum three levels (upper, middle, lower) and recoded it in temperature profile form ( ICS_008)

18 -Check free-water for each tank by water paste detector, Check water paste detector before using if it's valid or not, if found it's not valid should be change it by another one

19 -Gauging ullage for all ship's tanks from official ullage point and recorded it in ship's ullage report form (ICS_006) , Calculations of above ullages reading to calculate the quantity loaded


20 -Make comparisons between ship's figures / shore figures and issue letter of protest if any difference on form ( ICS_027)

21 -Drown representative samples ( Ship's composite sample ) from all cargo tanks and sealing above

22 -samples , so deliver one set to ship , one for receiver at disport and one kept at office, and recorded it in sample receipt form ( ICS_016)

23 -Fill Sailing loading / discharge data form (ICS_055), (ICS_056) and send to Office

Role Of Operation Dept. ( Cont..)

5 -Operation / Assistant Operation manager check sailing loading/discharge data and send it to client

6 -Inspectors deliver the field report to Operation Mgr/assistant upon arrival

7 -Operation / Assistant Operation manager check the field report of inspectors and issue final report and send soft copy to the client by E-mail (if he requested) and deliver the hard copy to Administration dept

Order to Deliver the

issue invoice Invoice

Finance Dept.