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Quality Assurance System forHigher Education Institution (QAS-HEI):In practice
ILLAH SAILAHMinistry of National Education Republic of IndonesiaDirectorate General of Higher Education
2
LEGAL BASIS OF QUALITY ASSURANCELEGAL BASIS OF QUALITY ASSURANCE
The Law Number 20 of 2003 : National Education The Law Number 20 of 2003 : National Education System (article 1, 35, 50,52, 60)System (article 1, 35, 50,52, 60)
The Governmental Regulation Number 19 of 2005, The Governmental Regulation Number 19 of 2005, article 2 : National Education Standardarticle 2 : National Education Standard
The scope of standard covers:The scope of standard covers:1.1. Contents √Contents √2.2. Processes √Processes √3.3. Graduate competence √Graduate competence √4.4. Educators and educational staff √Educators and educational staff √5.5. Facilities and infrastructure √Facilities and infrastructure √6.6. ManagementManagement7.7. FundingFunding8.8. Learning assesment √Learning assesment √
kependidikan; e. Standar sarana dan prasarana; f. Standar pengelolaan; g. Standar pembiayaan; h. Standar penilaian pendidikan.(2) Untuk penjaminan dan pengendalian mutu pendidikan
sesuai dengan SNP dilakukan evaluasi, akreditasi, dan sertifikasi.
National Policy of QAS-HEI (2)
Government Regulation Nr.19/2005 as toNational Standard of Education (NSE)Article 4:The NSE aims at assuring the quality of national education in the framework
of sharpening the intellect of the people and of forming their character, as well as shaping the civilization of a dignified nation.
Article 91:(1) Any formal and nonformal education institution must conduct quality
assurance of education.(2) Quality assurance of education aims to fulfill or exceed National
Standard of Education (NSE).
HELTS 2003 -2010
Point E Strategic Issues:In healthy organization, a continuous quality improvement should becomeits primary concern.
Quality assurance should be internally driven, institutionalized within eachorganization’s standard procedure, and could also involve external parties.
However, since quality is also a concern of all stakeholders, quality improvement should aim at producing quality outputs and outcomes as partof public accountability.
National Policy of QAS-HEI (3)
Vision and Mission (strategic planning 2010-2014)
1.Availability2.Affordability3.Quality4.Equity5.Assurance
Vision: Smart andComprehensive Intelligence
Mission:
of National Education
8 NSE MinimumStandards
HEI StandardsExceed NSE
Mandatory
Internally driven
NSE - HEI Standards Based on GR.Nr.19/2005
QAS-HEI Existing Condition
Self Self AssessAssess
mentment
Evaluation ofEvaluation ofStudy ProgramStudy Program
Based onBased onSelf AssessmentSelf Assessment
InternalInternalQuality AssuranceQuality Assurance
ExternalExternalQuality AssuranceQuality Assurance
Higher Education InstitutionHigher Education Institution
ESPESPBSABSA
IQAIQA
EQAEQA
Indonesian QAS-HEI (1)
Higher Education Institution Data Base(HEI-DB)
External Quality Assurance System
(EQAS)
Quality Assurance System
Internal Quality Assurence System
(IQAS)
NSE
NSE NSE
NSE
Launched on3 dec 2010
Indonesian QAS-HEI (2)
HEI-Data BaseNational activities systemizes the collecting, processing, and saving of data, as well as information dealing with the management of HE at all of its institutions by the DGHE in order to supervise the management by the government, as instructed in Article 66 (1) and (2) of the Law of National Education System (NES);
Internal QASThe systemic activities involving quality assurance of higher education at HEI by the institutions themselves (internally driven) are conducted to supervise HE management by the institutions themselves (in the shape of continuous improvement) as regulated by Article 50 (6) of the Law of NES and Article 91 of GR.No. 19/2005 as to NSE;
Indonesian QAS-HEI (3)
External QASThe systemic activities involving the evaluation of suitability of programs and/or HEI by NAB-HEI or autonomous institutions outside of HEI that have been recognized by the government, to supervise HE management on behalf of public accountability as instructed in Article 60 (2) of the Law of NES and Article 86 (3) of GR.No. 19/2005 as to NSE (accreditation)
Indonesian QAS-HEI (4)
Goals and Objectives
1. Goals
The purpose of QAS-HEI is to supervise the National HEI-DB, IQAS and EQAS to fulfill or even exceed the NSE by HEI to stimulate the effort to attain continuous quality assurance of HEI.
2. Objectives
QAS-HEI has the following objectives:
a.Creating synergy between the National HEI-DB, IQAS and EQAS;b.The National HEI-DB, IQAS and EQAS are to employ NSE as their exclusive or same standard.
Indonesian QAS-HEI (5)
Status and Mechanisms
1. StatusHEI-DB is intended to meet the requirements, as laid down in Article
50 of the Law of NES, which regulates that the management or co-ordination of the NES is the responsibility of the MONE. Therefore, this subsystem is developed to perform the tasks and to exercise the authority of the government to supervise HE management through achieving the NSE.
IQAS is intended to fulfill or even exceed the NSE (continuous improvement) as an effort to meet the needs of internal stakeholders (especially students, educators and educational staff).
EQAS is based on the NSE or a standard exceeding this (as actually determined by HEI) and intended to specifically fulfill the needs of external stakeholders (parents, world of work, general public, and government).
Indonesian QAS-HEI (6)
2. MechanismsThe mechanism of QAS- HEI consists of the following steps:
a. The data and information dealing with each of the activities at HEI must be collected, processed and saved by the institutions concerned, in their own HEI-DB, with the classification of the data and information based on the NSE. These items must subsequently be forwarded, collected and saved or stored by the National HEI-DB managed by the DGHE.
The data and information concerning HEI consist of:• Data and information dealing with the attainment of the NSE covering 8
minimum standards;• Data and information dealing with activities at HEI that exceed the NSE,
both in terms of quality and quantity exceeding 8 minimum standards, in accordance with vision of the HEI concerned.
Indonesian QAS-HEI (7)
b. By making use of the data and information collected and stored in their respective HEI DB, HEI implement IQAS by way of self-evaluation at two levels, namely:
• Self-assessment concerning the attainment of the NSE consisting of 8 minimum standards both in terms of quantity and of quality;
• Self-assessment concerning the degree to which the HEI concerned have exceeded the 8 minimum standards, both in terms of quantity and quality;
c. By making use of the data an information collected in the National HEI-DB, the NAB-HEI or autonomous institutions officially recognized by the government deal with accreditation called EQAS, with the stipulation that if the respective HEI do not achieve the 8 minimum standards, the HEI in question will be labeled “unaccredited”.
Indonesian QAS-HEI (8)
Institutional Affairs
Institutions that are responsible for performing their duties and tasks, showing their competence and assume responsibility in each of their respective subsystems as follows:
•The DGHE is responsible for the management of the National HEI-DB;•Each HEI is responsible for the management of their respective HEI-DB and the implementation of IQAS;•The NAB-HEI (BAN-PT) or autonomous institutions officially recognized by the government are responsible for the implementation of EQAS.
Internal QAS - HEI
QC management in Internal QAS-HEIPDCA (Plan, Do, Check, Action) which will provide kaizen or continuous improvement in HEI
SDCA
SDCA
SDCA
SDCA
PDCA
PDCA
PDCA
PDCA
SDCA
S : Standard
Quality first
Stakeholder - in
The next process is our stakeholder
Speak with data
Upstream management
Kaizen / c
ontinuous improvement
Distribution of HE Institutions in Indonesia
331
244
123
248
481
329
166
206334
130
91
320
3016 HEIs15364 study program
MasterMaster
BachelorBachelor
PhDPhD
General High School
ProfessionProfession
SpecialistSpecialist
D I
D IV
D III
D II
Vocation High School
1122
33
44
55
77
88
99
66
ACADEMIC PROFESSION VOCATION
What does DGHE do?
Formulation of the guidance book
Socialization Dissemination Training of the
trainers Survey Empower University
to implement QAS
2008-2009: there are 126 universities which applied excellent management
Accreditation Criterion mostly fulfilled by Universities, 2/3 of total of study program
Activities Results
What does DGHE do?
2010
Sozialization attended by 1486 HEIs
In 17 regions Intensive Technical Assistance to
126 HEIs The best Practices HEIs:
year Number HEIs which Filling Questionaires
Number of HEIs which visited by reviewer
Number of HEIs catogarized as Best Practices in QA
2008
353 127 68
2009
464 120 58
2010
350 64 50
QA IN PRACTICE
Pusat Penjaminan Mutu Universitas Airlangga22
UNIVERSITAS AIRLANGGA
REKTORWAKIL REKTOR I, II, III
REKTORWAKIL REKTOR I, II, III
SEKRETARIAT UNIVERSITASSEKRETARIAT UNIVERSITAS
PPPPPP PPKK
PPKK
PLKPLK
PPMB
PPMB
BPPBPP PPMPPM
SPISPI DIR. MAWADIR.
MAWADIR. DIKDIR. DIK
DIR. SD
DIR. SD
DIR. KEUDIR. KEU
DIR. SI
DIR. SI
FAKULTAS
FAKULTAS
FAKULTAS
FAKULTAS
BPFBPFPPSPPS LPPMLPPMPERPUSTA-
KAANPERPUSTA-
KAAN
DEPARTEMEN
DEPARTEMEN
DOSENDOSEN
DEWAN AUDITDEWAN AUDITSENAT AKADEMIK
SENAT AKADEMIK
MWAMWA
LP3LP3 LPTLPT
PKHPKH
REKTORREKTOR
PR-IPR-I PR-IIPR-II PR-IIIPR-III
PJMPJM
Brawijaya UniversityBrawijaya University
23
Senat Universita
s
Senat Universita
s
PerpusPerpus
LSIHLSIH UnitTIKUnitTIK
Pusat BahasaPusat
BahasaUnit
LMKUUnit
LMKU
LPPMLPPM LP3LP3
BAUBAU BAAKBAAK BAPSIBAPSI
Dewan Pengawas
Dewan Pengawas
Unsur Pemantau dan Evaluasi
Unsur Pelaksana Administrasi
Unsur Penunjang Akademik
Unit InBisUnit InBis
SPISPI
Unsur Pimpinan/Pemimpin BLU
Unit LainUnit Lain
Unsur Usaha Bisnis
ProgramPasca
sarjana
ProgramPasca
sarjana
Unit Pel. Kesehatan
Unit Pel. Kesehatan
UnitPemb. Agama
UnitPemb. Agama
Unit LainUnit Lain
FIBFIBFISIPFISIPFTPFTPFMIPA
FMIPA
FPIKFPIKFKFKFPtFPtFTFTFPFPFIAFIAFEFEFHFH
BAKBAK
UnitJPCUnitJPC
Pusat BisnisPusat Bisnis
Unsur Penunjang Non Akademik
Fakultas / Program setara FakultasFakultas / Program setara Fakultas LembagaLembaga
Biro
ProgramPend. Vokasi
ProgramPend. Vokasi
Unit Penerbitan
Unit Penerbitan
QA MECHANISM IN QA MECHANISM IN UNPARUNPAR
24
Decision of the foundation to set up: Team Establishment Core team implementator System team of QA Policy on QA.:
1. Vision and Mission2. Accrediatation Results3. Stakeholders need
P D C A – Plan, Do, Check, ActionWITH CONTINUOUS IMPROVEMENT
MODEL OF QA:
PDCA implementation25
PDCA
PDCAP
DCA
S D C A
S D C A
S D C A S = Standard
S D C A
Definition on QAS in UNPAR26
QAS Unpar : System of determinating, implementing,
controlling, developing the quality stándar of UNPAR
Comprehensive, sustainable Match with the basic values, vision,
mission, objectives, goals of UNPAR Formulated with all stakeholders
Unpar17 components
136 Subcomponents
QAS-Unpar
17 Standards
136Derivatives of Standars
Structure of QAS in Unpar27
17 Standards of QAS in UnparNational Standard UNPAR’s QAS
- A. Identity
1. Content B. Content
4. Lecturers C. Lecutrers
Supporting Staff D. Supporting Staff
- E. Students
2. Process F. Learning Process
8. Education Evaluation G. Education Evaluation
3. Competencies H. Competencies
28
17 Standards in UNPAR’s QAS- I. Reseachs
- J. Publications
- K. Community Services
5. Facilities L. Facilities
7. Funding M. Funding
- N. Welfare
- O. Collaborations
- P. ICT system
6. Governance Q. Governance
29
136 Derivatives Standards
A.Identity [ 7 ] J. Publications [ 5 ]
B. Contents [ 10 ] K.Community Services [ 5 ]
C. Educators[ 9 ] L. Facilities[ 18 ]
D. Supporting Staff[ 9 ] M. Funding [ 8 ]
E. Students [ 8 ] N. Welfare [ 5 ]
F. Learning Process[ 9 ] O. Collaboration [ 7 ]
G. Evaluations[ 4 ] P. ICT System[ 7 ]
H. Competencies[ 7 ] Q. Governance [ 11 ]
I. Researchs[ 7 ]
30
UNPAR Strategies on QAS31
Commitment of Foundation and University
Information and data warehouse establishment
Derivate and develop standards
Auditing (internal and external) execution
Continuous Benchmarking
The 5 Principals of Implementation
a. Quality first;b. Stakeholders-in;c. The next process
is our stakeholders;
d. Speak with data;e. Participative
management.
32
evaritospoli Vielen dank
Thank you and see you