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QUALITY ASSURANCE QUALITY CONTROL

QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

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Page 1: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QUALITY ASSURANCE

QUALITY CONTROL

Page 2: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 3: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 4: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PURPOSE- Make more work for district.- To justify taking money from districts.

Page 5: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC - PURPOSE- Review administrative procedures

- Assess program functionality

- Evaluate project work

- Provide feedback for improvement and share information learned from others!

NOT AN AUDIT !!!!

Page 6: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC - PURPOSE

1. Areas for improvement 2. Successful strategies to be shared

with other Districts.3. Methods for pollution prevention

TO ASSESS THE FUNCTIONALITY OF THE PROGRAM IN EACH DISTRICT IN ORDER TO IDENTIFY:

Page 7: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONG COUNTY

Serious questions about funding priorities!

Page 8: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

Developed under guidance and with active involvement from the Policy & Planning Advisory Workgroup:

•Program•Center•Conservation Districts

QA / QC

•Trout Unlimited•Forestry•DEP•PENNDOT

Page 9: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

NEED FOR QA / QC 935+ Sites Completed

$14,500,000+ Dollars Spent$14,500,000+ Dollars Spent

Page 10: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

THANK YOU

Page 11: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC - TIMELINESPRING 2003 – 2 Pilot QA/QC Visits

(DONE)Armstrong - April 14-15Mifflin - May 3-4

SUMMER/ – 6 Additional QA/QC VisitsFALL 2003

ANNUALLY – 10-12 Visits annually– Each District visited

every 5-6 years

Page 12: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

2003 VISITS

POTTER July 8-9WAYNE Aug 26-27CLARION Sept 24-25WASHINGTON Oct 15-16YORK Nov 6-7CHESTER TBA

Page 13: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 14: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PRE - VISITPROJECT FILES REQUEST:• Project files for three completed

worksites.

• QA/QC group reviews files prior to arrival at District.

• Questions/comments will be brought up during visit.

Page 15: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PRE - VISITMUNICIPAL INTERVIEWS

• 8 municipalities within the district are randomly selected.

• Municipal officials (priority on ESM attendees) are interviewed by phone

• Results of interviews are compiled and presented to district during visit.

Page 16: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PRE - VISITDISTRICT SUMMARY• Center will provide summary of all

available data for County from GIS system.

• Maps and data summary will be checked for accuracy during visit.

• Two additional sites will be chosen for field visits by QA/QC group.

Page 17: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC TEAM4 MEMBERS:- 1 D&G Center Representative- 1 D&G Program Representative- 1 DEP Field Rep- 1 Trout Unlimited Representative

Page 18: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC TEAMTROUT UNLIMITED- Independent of Program- Consistent- Non-bureaucratic- Objective

Page 19: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC – VISIT DAY 1

MORNING – 8:30-noon- Interviews with QAB & District Staff- Administrative review- Review of two projects to be visited

AFTERNOON – 1-5pm- Visit two project sites in field

EVENING- QA/QC group meets to compile report

Page 20: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONGDay 1 - administrative review

I love my job.

Page 21: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

MIFFLINDay 1 - project visitDay 1 - project visit Is that a

buck rub up there?

Page 22: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC – VISIT DAY 2MORNING- QA/QC group meets to finish report

11 am- QA/QC group meets with District and

QAB to discuss visit and preliminary findings report .

- QA/QC group receives feedback from district

END EARLY AFTERNOON

Page 23: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 24: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

Walkthrough of Administrative Checklist with District

HANDOU T

1

ADMINISTRATIVE REVIEW

Page 25: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ADMINISTRATIVE REVIEW

GOAL:- Review requirements in:

- Section 9106 (D&G law)- SCC Statement of Policy

- Offer suggestions for more efficient administration

Page 26: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONG

Day 1 -reviewingproject files

Line 2B of form 27A must be equal to…

Page 27: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 28: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

FUNCTIONAL INDICATORS

- MUNICIPAL RELATIONS

- STAFF/QAB SUMMARY

- PROJECT WORK

Page 29: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

MUNICIPALRELATIONS

-Surveyofficials from 8 Municipalitiesprior to visit.

HANDOUT2

Page 30: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

MUNICIPAL RELATIONS

GOALS:TO ASSESS:1. Outreach effort from district2. Program functionality3. Working relationship between

municipality and district4. Carryover of Environmentally

Sensitive Maintenance Practices to other road work

Page 31: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

FUNCTIONAL INDICATORS

- MUNICIPAL RELATIONS

- STAFF/QAB SUMMARY

- PROJECT WORK

Page 32: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

STAFF/QAB SUMMARY

District Staff and QAB members are interviewed on Day 1 of visit

HANDOUT 3

Page 33: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

STAFF/QAB SUMMARY

GOALS:TO ASSESS:1. QAB/District involvement2. Knowledge of respective roles3. Knowledge of program 4. Trust and cooperation between QAB

and District staff5. Expectations about D&G Program

Page 34: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

FUNCTIONAL INDICATORS

- MUNICIPAL RELATIONS

- STAFF/QAB SUMMARY

- PROJECT WORK

Page 35: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

MIFFLIN COUNTY

Page 36: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONGDay 1 - project visit

Page 37: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PROJECT WORK• Field visit to 2 completed sites

chosen by QA/QC team.

• Walkthrough of site with district in field.

HANDOUT 4 click

Page 38: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PROJECT WORK

1/2

Page 39: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PROJECT WORK

2/2

Page 40: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONGDay 1 - project visit

Page 41: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PROJECT WORK

GOALS:TO EVALUATE:- Project progression from assessment

through application, performance report, and field verification.

- Projects use of appropriate Environmentally Sensitive Practices to reduce sediment pollution.

Page 42: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

ARMSTRONGDay 1 - project visit

Page 43: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

MIFFLIN

Day 2 -Projectvisit

What have I gotten myselfinto?

Page 44: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

LEAVE-BEHIND REPORT

PRELIMINARY REPORT INCLUDES SUMMARY AND INTERPRETATION OF:

- Program Administration - Township Interviews- Staff and QAB Interviews- Project Work

Page 45: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

DE-BRIEFING

11 am on day 2.

Meet with District staff and QAB to receive and discuss district feedback on Preliminary Findings Report.

Page 46: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

FINAL REPORT

Preliminary reports are left with district and are NOT public documents.

A final report is to be completed from de- briefing interviews and will be submitted to district within 3 weeks.

QA/QC final report is a public document.

Page 47: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA / QC• PURPOSE• VISIT OVERVIEW • TOPIC AREAS REVIEWED

- ADMINISTRATIVE REVIEW (30%)

- FUNCTIONAL INDICATORS (70%)

• PILOT VISITS

Page 48: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

PILOT DISTRICT COMMENTS

REVENGE

DAVE RUPERT – ARMSTRONG

FLOYD CICCOLINI - MIFFLIN

Page 49: QUALITY ASSURANCE QUALITY CONTROL · SPRING 2003 – 2 Pilot QA/QC Visits (DONE) Armstrong - A. pril 14-15. Mifflin - May 3-4. SUMMER/ – 6 Additional QA/QC Visits. FALL 2003. ANNUALLY

QA/QC INTERACTIVE DISCUSSION

AUDIENCE PARTICIPATION