Qualitative Data: Cooking Without a Recipe Forthcoming,
Strategic Organization Melissa E. Graebner Jeffrey A. Martin Philip
T. Roundy
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2 Potential
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Jeffrey A. Martin, PhD3 Frustrations
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Confusion
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Many descriptions of qualitative research: Lump all qualitative
research together and offer lists of typical characteristics
Nascent theory Naturalistic setting Inductive analytical approach
Constructivist, relativist, interpretive stance Acceptance of
researcher bias Interest in ordinary or everyday behavior Or group
into categories with their own typical characteristics
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No recipe or cookbook, but not anything goes While qualitative
methods need to be elaborated or modified for each new application,
this does not mean that anything goes or that the best method is no
method (Gephardt, 2004, p. 458).
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This creates some dilemmas: 1.Many studies do not fit in a
single school of qualitative research (e.g., Maxwell, 2005) 2.Few
studies have all of the typical attributes Researchers may feel
compelled to force their work to fit into a mold that isnt
appropriate
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A potential solution: Focus on why you are using qualitative
data There are multiple, distinct reasons for using qualitative
data. Understanding why you are using qualitative data helps avoid
forcing your study to fit with an inappropriate paradigm This
reduces confusion and frustration
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How qualitative data are different 1.Open-ended 2.Concrete and
vivid 3.Rich and nuanced
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Given these advantages, what research goals may call for
qualitative data?
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Reason #1: Build new theory when prior theory is absent,
underdeveloped, or flawed New Theory
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Reason #1: Build new theory when prior theory is absent,
underdeveloped, or flawed Advantage of qualitative data:
open-endedness Findings in a theory-building study can take diverse
forms: Variance predictions (e.g., Ozcan & Eisenhart, 2009)
Process models (e.g., Graebner, 2009) Typologies that unpack
important and poorly understood constructs (e.g., Hite, 2003) And
may be aimed at developing objective, positivist theory
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Jeffrey A. Martin, PhD13 Reason #2: Capture individuals lived
experiences and interpretations Lived experiences
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Reason #2: Capture individuals lived experiences and
interpretations Again, the advantage of qualitative data is open-
endedness But there are important differences vs. theory-building:
Interpretive studies: Aim to preserve the subjective nature of
their data throughout the analytical process May use qualitative
data even when substantial prior theory exists e.g., Creed et al..
use qualitative data to complement and extend previous theoretical
work (2010: 1337).
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15 Complex processes
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Reason #3: Understand complex process issues Phenomena
involving complex temporal dynamics or causal mechanisms, often
embedded in nuanced social interactions Advantage of qualitative
data: Richness In practice, many process studies involve some
theory-building but qualitative data can also be used for process
studies in areas of relatively mature theory E.g. Martin (2011) top
management team processes; Lumineau et al. (2011) organizational
learning Process researchers may even use qualitative data to test
theory (e.g., Greenwood et al., 1994)
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Jeffrey A. Martin, PhD17 Illuminate
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Reason #4: Illustrate an abstract idea Advantage of qualitative
data: Vividness, concreteness and richness Example: Siggelkow,
2001. The framework proposed in the paper emerged more from a
conceptual exercise than from my exposure to Liz Claibornes
experiences. However, the case turned out to be a very helpful
illustration and was used in that manner after the conceptual
framework was presented. Open-endedness is less important these
researchers may have well-developed models prior to gathering their
data (e.g., Kauppila, 2010).
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Jeffrey A. Martin, PhD19 Examine language
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Reason #5: Examine narratives, discourse or other linguistic
phenomena Phenomena that fundamentally involve words and language
May or may not be interested in individuals subjective experiences
May examine media accounts, annual reports, websites and press
releases And they may code their data in ways that enable
statistical analysis E.g., Martens et al.s (2007) analysis of
narratives in IPO prospectuses Quantified narratives to test
hypotheses using statistical estimation
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Jeffrey A. Martin, PhD21 Identifying your reason(s) for using
qualitative data can help with navigating the review process:
1.Writing the front end 2.Describing analysis 3.Addressing biases
Why is this important?
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Writing the front end Illustrating an abstract idea: expect a
lengthy front end Process questions, interpretive perspectives or
language-related topics may also have a lengthy front end Theory
building studies may have a short front end, or a longer one that
identifies specific conflicts or other problems in prior
theory
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Describing analysis Vast majority of qualitative studies
describe their analysis as inductive But in reality, they often use
a blend of inductive and deductive processes may choose certain
constructs or theoretical frames prior to data collection If using
qualitative data for a reason other than building theory, no reason
to expect a purely inductive approach
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Addressing biases Qualitative authors need to convince
reviewers they have minimized biases Informant bias Researcher bias
Identifying the rationale for working with qualitative data can
help For interpretive research, the greater risk may be researcher
bias For (positivist) theory-building research, the greater risk is
likely to be informant bias Can be addressed through multiple
informants, focus on facts, triangulation with archival data,
etc.
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In summary Qualitative data can serve a number of different
purposes Theory-building Interpretive perspective Process issues
Illuminate abstract ideas Linguistic phenomena Not all qualitative
studies will look alike Identifying the reason for working with
qualitative data can help avoid minefields during review
process