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A storyboard outlining the user experience of the Quality of Purchase Connection interface.
Citation preview
User Experience
The user creates an account
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
Select Your Location
Select below:
Enter your zip code:Search!
orPersonal Information
Your Location
Credit Card Settings
Message Preferences
Privacy Settings
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
...and selects a location
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
Credit Card Settings
Personal Information
Your Location
Credit Card Settings
Message Preferences
Privacy Settings
Select card type:
Full name on card:
Card number:
Expiration date:
Security code:
Select card type:
Your Card Details
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Using existing technology, a credit card is linked to the account
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
Privacy Settings
My personal information:
My location:
My recent purchases:
My personal barometer:
My total points:
My posts / comments:
Allow friends to comment on my purchases:
Allow others to search for me:
Yes
Yes
No
No
Share my information with:
Personal Information
Your Location
Credit Card Settings
Message Preferences
Privacy Settings X
X
Friends only
Friends only
Friends of friends
Keep private
Friends only
Everyone
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
The user chooses privacy settings and who can see his or her information
User Experience
http://ConsiderQuality.wordpress.com
Find Your Friends!
Rachael account settings log out
about terms privacy contact blog Copyright QPC
Suggestions for you:
Add as a friend
Add as a friend
Add as a friend
Add as a friend
Add as a friend
Add as a friend
see all
gareth robertsPhiladelphiaUArts
PhiladelphiaPhilly Courier Services
martha chapman
PhiladelphiaUArts
gabe maricich
candi goldatePhiladelphiaCulinary Institute
megan braleyPhiladelphiaUArts
jonas milderPhiladelphiaUArts
Enter the name of a friend:Search!
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Friends are added and a network begins to form
User Experience
http://ConsiderQuality.wordpress.com
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
WorksPerfectly
StoppedUsing
Starting to Fall Apart
Busted!
Your Recent Purchase SummaryYou have no new purchases at this time
You have no products eligible for review
0 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog $11.002 years
$0.02
Rachael account settings log out
Faberware Loaf Pan$35.005 years
wanna know more?
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
The user can then see his or her friends’ recent activity on the main page
User Experience
http://ConsiderQuality.wordpress.com
The user goes shopping!
User Experience
http://ConsiderQuality.wordpress.com
Purchases made on the linked credit card are automatically added to the site
User Experience
http://ConsiderQuality.wordpress.com
The product is used!
User Experience
http://ConsiderQuality.wordpress.com
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog $11.002 years
$0.02
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99
Bodom French Press 17ozBlack Sheep Coffee Cafe$22.99
ze
X
X
X
Purdy Angled 2-inch PaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna say more?
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
7 are Below Average Daily Cost +28 pts
+ 3 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 15 New Purchases!
33 ptswanna know more?
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog$11.002 years
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
HOME PROFILE FRIENDS RETAILERS &MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
7 are Below Average Daily Cost +28 pts
+ 3 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 15 New Purchases!
33 ptswanna know more?
A review section prompts the user to report on the status of his or her items
User Experience
http://ConsiderQuality.wordpress.com
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog $11.002 years
$0.02
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99
Bodom French Press 17ozBlack Sheep Coffee Cafe$22.99 X
X
X
Purdy Angled 2-inch PaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna say more?
7 are Below Average Daily Cost +28 pts
+ 3 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 15 New Purchases!
33 ptswanna know more?
HOME PROFILE FRIENDS RETAILERS &MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog$11.002 years
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99
Bodom French Press 17ozBlack Sheep Coffee Cafe$22.99
ze
X
X
X
Purdy Angled 2-inchPaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna say more?
Each purchase feeds into the user’s personal statistics, which also appears
on the main page
User Experience
http://ConsiderQuality.wordpress.com
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 pts
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog $11.002 years
$0.02
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99
Bodom French Press 17ozBlack Sheep Coffee Cafe$22.99 X
X
X
Purdy Angled 2-inch PaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna say more?
7 are Below Average Daily Cost +28 pts
+ 3 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 15 New Purchases!
33 pts
HOME PROFILE FRIENDS RETAILERS &MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Your Basic Reviews
gareth spent $74.20 at Fabric Horsesee all
+ 10 p
Feed
The Classic$65.003 years
Belt Loop Keyring$5.002.5 years
martha spent $81.61 at Wal-Martsee all
+ 3 pts
Dome Backpack$10.003 months
Faded Glory Boots$12.003 months
JVC Earbuds$19.997 months
gabe spent $222.60 at Eastern Mountain Sportssee all
+ 12 pts
North face Windfall$99.0010 years
Go Lite Backpack$100.004.3 years
KNOG Black Frog$11.002 years
Rachael account settings log out
Faberware Loaf Pan$35.005 years
$0.02$0.06$0.03
$0.11 $0.13 $0.09
$0.06 $0.01
$0.02
about terms privacy contact blog Copyright QPC
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99
Bodom French Press 17ozBlack Sheep Coffee Cafe$22.99
ze
X
X
X
Purdy Angled 2-inch PaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna say more?
wanna know more?
6 Month BarometerBased on 35 Purchases!
$0.07average daily cost:
$455.103
contribution to thelocal economy 100% local potential
$346.41
pttsss
333333333333 pppptttttsssswanna know more?
66 MMonthh BBarometerBased on 35 Purchases!ases!
$0$0.0077average daily cost:
contribution to thelocal economy 100% local potentialy
$4$ 55.103 $346.41
The user can expand the statistics to see more detailed effects of his or her
spending behavior
User Experience
http://ConsiderQuality.wordpress.com
If the product rips or breaks...
User Experience
http://ConsiderQuality.wordpress.com
Your Basic Reviews+ 3 pts
JVC Earbuds$19.997 months
ntain Sportssee all
+ 12 pts
$0.02
Faberware Loaf Pan$35.005 years
$0.02
$0.09 $0.02
Works Perfectly
Stopped Using
Starting to Fall Apart
Busted!
Wal-Mart UmbrellaWal-Mart$5.00 X
X
Trekker JacketRain Gear$49.99
Lenox Continental SetMacy’s$48.99 X
X
Purdy Angled 2-inch PaintbrushHome Depot$9.58
wanna say more?
wanna say more?
wanna say more?
33 ptswanna know more?
The user may want to say more
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
In-Depth Review - Trekker Jacket by Rain Gear
Step 1: Select Problem Areas Below Step 2: Select Level of Product Use
Step 3: Describe Your Product Experience
Step 4: Upload Your Product Photos
Go back
Daily Weekly Monthly Yearly
Photo
Upload
Photo
Upload
Photo
Upload
Post Your Review
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
The extended review will consist of four different parts
User Experience
http://ConsiderQuality.wordpress.com
Step 1: Select Problem Areas Below Step 2: Select Level of Product Use
Step 3: Describe Your Product Experience
Step 4: Upload Your Product Photos
Daily Weekly Monthly
Photo
UploadUpload
Photo
Seam: Shoulder - Torn / Holes
S
o
Pho
Seam: ShoulderSeam: UnderarmFabricZipper (pit-zips)Air VentOther
Torn / HolesFrayedDiscoloredOther
Pick part affected:
Select problem:
X
X
Using a photo-tagging component, the user can select the faulty area and
problem from a word bank
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
In-Depth Review - Trekker Jacket by Rain Gear
Step 1: Select Problem Areas Below Step 2: Select Level of Product Use
Step 3: Describe Your Product Experience
Go back
Daily Weekly Monthly YearlyX
FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
The level of use will help to explain differences in the lifespan
of identical products
User Experience
http://ConsiderQuality.wordpress.com
Copyright QPC
Step 2: Select Level of Product Use
Step 3: Describe Your Product Experience
Step 4: Upload Your Product Photos
Daily Weekly Monthly Yearly
Post Your Review
The material used for this jacket is great for wet weather, but the stitching along the seams is unsatisfactory. I owned this jacket for five months before a seam in the armpit gave out. I have attempted to fix the problem by restitching the material, but have not been successful. Hopefully the manufacturer will fix this problem soon!
Photo
Upload
Photo
Upload
Photo
Upload
The user can also leave a detailed personal message...
User Experience
http://ConsiderQuality.wordpress.com
Copyright QPC
Step 2: Select Level of Product Use
Step 3: Describe Your Product Experience
Step 4: Upload Your Product Photos
Daily Weekly Monthly Yearly
Photo
Upload
Post Your Review
The material used for this jacket is great for wet weather, but the stitching along the seams is unsatisfactory. I owned this jacket for five months before a seam in the armpit gave out. I have attempted to fix the problem by restitching the material, but have not been successful. Hopefully the manufacturer will fix this problem soon!
...and upload images of how products are holding up
User Experience
http://ConsiderQuality.wordpress.com
contact blog
Step 4: Upload Your Prod
Post Your Review
ooooleso
Once the review is posted, the content is merged with other reviews
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
$0.12
Manufacturer InputConsumer Input
Additional Views
Trekker Jacketby Rain Gear$49.99
Consumer ActivityPurchased by 1,234 members (2 friends)Being used by 211 members
Seam: underarm - Torn / Holes (38)Collar - Frayed (14)Zipper - Jamming (11)Zipper - Broken (7)Fabric - Pilling (5)Fabric - Holes (4)Other (4)
Problems Identified
See all 46 reviewsConsumer Reviews
Consumer Photos
See more
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Common problems are quickly identified
User Experience
http://ConsiderQuality.wordpress.com
Manufacturers can see these reviews through their own accounts
User Experience
http://ConsiderQuality.wordpress.com
Barcode technology will automatically add existing products to the
manufacturer’s account
User Experience
http://ConsiderQuality.wordpress.com
Rachael account settings log out
about terms privacy contact blog Copyright QPC
$0.12
Consumer Input
Additional Views
Trekker Jacketby Rain Gear$49.99
Manufacturer Input
Product SpecificationsMaterial - Nylon, cottonMachine wash cold, tumble dry lowDo not ironSizing Chart
Due to the large number of customers reporting tearing along the seamat the armpit, we are now offering free repair services for customers whoexperience this problem. Please click here for more information.
Repair Notes and Problem Solutions
Product Videos
Video
Upload
HOME PROFILE FRIENDS RETAILERS & MANUFACTURERS
PURCHASEFINDER HOW IT WORKS
Manufacturers can also contribute information to a product page...
User Experience
http://ConsiderQuality.wordpress.com
Consumer Input Manufacturer Input
Product SpecificationsMaterial - Nylon, cottonMachine wash cold, tumble dry lowDo not ironSizing Chart
Due to the large number of customers reporting tearing along the seamat the armpit, we are now offering free repair services for customers whoexperience this problem. Please click here for more information.
Repair Notes and Problem Solutions
Product Videos
Video
Upload
...perhaps repair information for common problems
User Experience
http://ConsiderQuality.wordpress.com
Additional Views
Due to the large number of customers reporting tearing along the seamat the armpit, we are now offering free repair services for customers whoexperience this problem. Please click here for more information.
Repair Notes and Problem Solutions
Product Videos
Videos of how the product was made can be added to give consumers a
back story of the product
User Experience
http://ConsiderQuality.wordpress.com
User feedback inspires manufacturers to make improvements
User Experience
http://ConsiderQuality.wordpress.com
The consumer can also access all of this information through mobile technology
User Experience
http://ConsiderQuality.wordpress.com
It will be useful to the consumer when he or she goes shopping
User Experience
http://ConsiderQuality.wordpress.com
Barcode scanning allows for instant product information in the store
User Experience
http://ConsiderQuality.wordpress.com
Quick comparisons show the long-term value of quality goods in the present
User Experience
http://ConsiderQuality.wordpress.com
The consumer knows what to look for from other consumers’ reviews...
User Experience
http://ConsiderQuality.wordpress.com
...and can access any uploaded manufacturer-added content
User Experience
http://ConsiderQuality.wordpress.com
The purchase is evaluated and options with better performance are suggested
User Experience
http://ConsiderQuality.wordpress.com
The consumer is empowered to make better-informed, quality purchases
User Experience
http://ConsiderQuality.wordpress.com
7 are Below Average Daily Cost +28 pts
+ 3 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 15 New Purchases!
33 ptswanna know more?
6 Month BarometerBased on 35 Purchases!
$0.07average daily cost:
$455.103
contribution to thelocal economy 100% local potential
$346.41
Based on 35 Purchases!
$0.07average daily cost:
contribution to thelocal economy 100% local potential
$455.103 $346.41
8 are Below Average Daily Cost +32 pts
+ 4 pts
8 are Above Average Daily Cost
+ 2 pts
Your Recent Purchase SummaryYou made 16 New Purchases!
38 ptswanna know more?
6 Month BarometerBased on 35 Purchases!
$0.07average daily cost:
$484.353
contribution to thelocal economy 100% local potential
$375.66
Based on 35 Purchases!
$0.07average daily cost:
contribution to thelocal economy 100% local potential
$484.353$375.66
The user’s personal statistics are adjusted accordingly
User Experience
http://ConsiderQuality.wordpress.com
Users take pride in their decisions, have higher quality goods, and spend
less money over time
User Experience
http://ConsiderQuality.wordpress.com
Visit us on the web at:http://ConsiderQuality.wordpress.com