QP and NOS - Beauty Therapistv2 · Beauty Therapist needs to be knowledgeable on health safety and hygiene, beauty products, and a range of beauty therapies. Personal Attributes:

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Contents1. IntroductionandContacts…..……………..Page1

2. QualificationsPack……….…………..………..Page2

3. GlossaryofKeyTerms…………..…………..Page3

4. OSUnits……………………..……………………...Page5

5. Annexure:NomenclatureforQP&OS…Page43

6. AssessmentCriteria……………………..….…Page45

technology c o n s u l t i n g

Qualifications Pack-Beauty Therapist

SECTOR:BEAUTY&WELLNESS

SUB-SECTOR:BEAUTY&SALONS

OCCUPATION:SKINCARESERVICES

REFERENCEID:BWS/Q0102

ALIGNEDTO:NCO-2004/5141.30

BriefJobDescription:ABeautyTherapistisaprofessionallytrainedindividualwho specialises in beauty treatments of both the face and body. A BeautyTherapist performs various duties such as providing skin care, applyingmakeup,removalofunwantedhairandmanicureandpedicureservices.TheBeauty Therapist needs to be knowledgeable on health safety and hygiene,beautyproducts,andarangeofbeautytherapies.

PersonalAttributes:This job requiresan individualwithexperience inbodyandskincaretreatmentstoprovidearangeofbeautyservicesefficientlyandeffectively in a safe andhygienicworking environment. The individualmustexhibit a pleasant personality, excellent interpersonal and communicationskills and be sensitive when dealing with clients for body and facialtreatments. The individual must exhibit a neat personal appearance at alltimeshavegoodhand-eyecoordination.Theindividualmustbepleasantandtactfulwhendealingwithclientsandhaveagenuineinterestinpeople.

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Introduction

Whatare Occupational Standards(OS)?

Ø OSdescribewhatindividualsneedtodo,knowandunderstandinordertocarryoutaparticularjobroleorfunction

Ø OSare

performancestandardsthatindividualsmustachievewhencarryingoutfunctionsintheworkplace,togetherwithspecificationsoftheunderpinningknowledgeandunderstanding

Contact Us:

Beauty&WellnessSectorSkillCouncilOfficeno-405-406,DLFCityCourtM.G.Road,Sikanderpur,Gurgaon-122002+911244269030-31

E-mail:[email protected]

QUALIFICATIONSPACK-OCCUPATIONALSTANDARDSFORBEAUTY&WELLNESS

QualificationsPackForBeautyTherapist

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QualificationsPackCode BWS/Q0102JobRole BeautyTherapist

Credits(NSQF) TBD Versionnumber 1.0

Sector Beauty&Wellness Draftedon 01/03/2015

Sub-sector Beauty&Salons Lastreviewedon 20/05/2015

Occupation SkinCareServices Nextreviewdate 20/05/16

NSQCClearanceon NA

JobRole BeautyTherapist

RoleDescriptionApplyfaceandbodytreatments,andprovideadviceaboutskincareandcosmetics

NSQFlevelMinimumEducationalQualificationsMaximumEducationalQualifications

4ClassXpass/theabilitytoread/writeandcommunicateeffectivelyonthejobroleNotApplicable

Training(Suggestedbutnotmandatory)

1. AssistantBeautyTherapist(level03)orequivalentskills,knowledgeandexperience

OR1. Courseinskincareservices,depilationservices,manicure

andpedicure,make-upservices2. Courseincosmetics/beautyproducts3. Courseonanatomy,physiology,circulation,muscles,

skin,nails

Experience6-12monthsofexperienceasanAssistantBeautyTherapistorPedicuristandManicurist

ApplicableNationalOccupationalStandards(NOS)

Compulsory:1. BWS/N9001Prepareandmaintainworkarea2. BWS/N0104Performskincareservices3. BWS/N0105Performdepilationservices4. BWS/N0401Performmanicureandpedicureservices5. BWS/N0106Performmakeupservices6. BWS/N9002Maintainhealthandsafetyofworkarea7. BWS/N9003Createapositiveimpressionatworkarea

Optional:Notapplicable

PerformanceCriteria AsdescribedintherelevantOSunits

JobDe

tails


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Keywords/Terms Description

Sector

Sector is a conglomeration of different business operations having similarbusinesses and interests. It may also be defined as a distinct subset of theeconomywhosecomponentssharesimilarcharacteristicsandinterests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics

andinterestsofitscomponents.Occupation Occupationisasetofjobroles,whichperformsimilar/relatedsetoffunctions

inanindustry.Function

Function isanactivitynecessaryforachievingthekeypurposeofthesector,occupation,orareaofwork,whichcanbecarriedoutbyapersonoragroupofpersons.FunctionsareidentifiedthroughanalysisandformthebasisofOS.

JobRole Jobroledefinesauniquesetoffunctionsthattogetherformaunique

employmentopportunityinanorganization.OS

OS specify the standards of performance an individual must achieve whencarrying out a function in the workplace, togetherwith the knowledge andunderstanding they need to meet that standard consistently. OccupationalStandardsareapplicablebothintheIndianandglobalcontexts.

PerformanceCriteria

Performance Criteria are statements that together specify the standard ofperformancerequiredwhencarryingoutatask.

NOS NOSareOccupationalStandardswhichapplyuniquelyintheIndiancontext.QualificationsPackCode

Qualifications Pack Code is a unique reference code that identifies aqualificationspack.

QualificationsPack

Qualifications Pack comprises the set of OS, together with the educational,training and other criteria required to perform a job role. A QualificationsPackisassignedauniquequalificationpackcode.

UnitCode UnitCodeisauniqueidentifierforanOccupationalStandard,whichis

denotedbyan‘N’UnitTitle UnitTitlegivesaclearoverallstatementaboutwhattheincumbentshouldbe

abletodo.Description

Descriptiongivesashort summaryof theunit content.Thiswouldbehelpfulto anyone searching on a database to verify that this is the appropriate OStheyarelookingfor.

KnowledgeandUnderstanding

Knowledge and Understanding are statements which together specify thetechnical, generic,professionalandorganizational specific knowledge thatanindividualneedsinordertoperformtotherequiredstandard.

OrganizationalContext

Organizational Context includes the way the organization is structured andhowitoperates, includingtheextentofoperativeknowledgemanagershaveoftheirrelevantareasofresponsibility.

TechnicalKnowledge

TechnicalKnowledge is thespecificknowledgeneeded to accomplishspecificdesignatedresponsibilities.

CoreSkillsorGenericSkills

CoreSkillsorGeneric Skills areagroupofskills thatarekey to learningandworking in today's world. These skills are typically needed in any workenvironment. Inthecontextof theOS, these includecommunicationrelatedskillsthatareapplicabletomostjobroles.

Defin

ition

s


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Keywords/Terms Description

B&WSSC Beauty&WellnessSectorSkillCouncilNOS NationalOccupationalStandardsNSQF NationalSkillsQualificationFrameworkNVEQF NationalVocationalEducationalQualificationFrameworkNVQF NationalVocationalQualificationFrameworkOS OccupationalStandardsPC PerformanceCriteriaQP QualificationPackSSC SectorSkillsCouncil

Acronyms

WS/N9001Prepare and maintain work area

BWS/N9001 Prepare and maintain work area

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NOS NationalOccupationalStandards

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Overview This unit is about preparing the equipment, products and work area ahead of servicedelivery to ensure the efficiecy and effectiveness of conducting treatments consideringthestandardsofoperationoftheorganization.

National Occupational Standard



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UnitCode BWS/N9001

UnitTitle(Task) PrepareandmaintainworkareaDescription Preparetheequipment,productsandworkareaaheadofservicedeliverytoensure

theefficientlyandeffectivenessofconductingtreatmentsconsideringthestandardsofoperationofthesalon

Scope Thisunit/taskcoversthefollowing:• Preparingandmaintainingworkarea

PerformanceCriteria(PC)w.r.t.theScope

Element PerformanceCriteriaPrepareandmaintainworkarea

Tobecompetent,theuser/individualonthejobmustbeableto:

PC1. ensurethatenvironmentalconditionsaresuitablefortheclientandthetreatmenttobecarriedoutinahygieneandsafeenvironment

PC2. selectsuitableequipmentandproductsrequiredforthetreatmentPC3. setuptheequipmentandpreparetheproductsfortreatmentsinadherence

tothesalonproceduresandproduct/equipmentguidelinesPC4. placetheproductsinthetrolleyforthetreatmentPC5. sterilize,disinfectandplacethetoolsonthetrayPC6. disposewastematerialsinadherencetothesalon'sandindustry

requirementsPC7. storerecords,materialsandequipmentsecurelyinlinewiththesalon’s

policiesKnowledgeandUnderstanding(K)A. Organizational

Context(Knowledgeoftheorganizationanditsprocesses)

Theuser/individualonthejobneedstoknowandunderstand:KA1. organization’sstandardsofperformanceandsequenceofservicesKA2. rangeofservicesandproductsofferedbytheorganizationKA3. healthandsafetyrequirementsintheorganization

B.TechnicalKnowledge

Theuser/individualonthejobneedstoknowandunderstand:KB1. typesofproducts,materialsandequipmentrequiredforthetreatmentKB2. processandproductstosterilizeanddisinfectequipment/toolsKB3. manufacturer’sinstructionsrelatedtoequipmentandproductuseand

cleaningKB4. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,controlofsubstanceshazardoustohealth,handling/storage/disposal/cautionsintheuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwaste,environmentalprotection

Skills(S)[Optional]

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A. CoreSkills/GenericSkills

WritingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA1. maintainaccuraterecordsofclient,treatments,operatingandclosing

checklists,productstockstatusSA2. readingandwritingcomprehensiontounderstand,communicateand

maintainprocesses,techniques,records,policiesandprocedures.ReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganization

andalsofromexternalforumssuchaswebsitesandblogsSA4. keepabreastwiththelatestknowledgebyreadingbrochures,pamphlets,

andproductinformationsheetsSA5. readingandwritingcomprehensiontounderstand,communicateand

maintainprocesses,techniques,records,policiesandproceduresOralCommunication(ListeningandSpeakingskills)Theuser/individualonthejobneedstoknowandunderstandhowto:SA6. discusstasklists,schedules,andwork-loadswithco-workersSA7. questioncustomers/clientsappropriatelyinordertounderstandthenature

oftheproblemandmakeadiagnosisSA8. giveclearinstructionstocustomers/clientsSA9. keepcustomers/clientsinformedaboutprogressSA10. avoidusingjargon,slangoracronymswhencommunicatingwitha

customer/client,unlessitisrequiredSA11. mannerandtone,professional,supportive,respectful,sensitivetoclientSA12. speakclearlyandpreciselyinacourteousmanneranddevelopa

professionalrelationshipwiththeclientSA13. understandthedirectivespasseddownbysupervisorsSA14. abilitytolistenandunderstandthelocallanguageindealingwithclientsand

maintainclientconfidentialityB.ProfessionalSkills DecisionMaking

Theuser/individualonthejobneedstoknowandunderstandhowto:SB1. makedecisionspertainingtotheconcernedareaofwork

PlanandOrganizeTheuser/individualonthejobneedstoknowandunderstandhowto:planandorganizeservicefeedbackfiles/documentsSB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedureSB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,

equipmentandproductstockstomeetthescheduleSB5. maintainaccuraterecordsofclients,treatmentsandproductstocklevelsSB6. acceptfeedbackinapositivemanneranddevelopontheshortcomings

CustomerCentricity

Theuser/individualonthejobneedstoknowandunderstandhowto:SB7. committedtoserviceexcellence,courteous,pleasantpersonalitySB8. managerelationshipswithcustomerswhomaybestressed,frustrated,

confused,orangry


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SB9. buildcustomerrelationshipsandusecustomercentricapproachSB10. clean,sportingtheprofessionaluniform,neatcombedhair,closed-in

footwear,personalhygieneandcleanliness(shower/bath),oralhygiene(cleanteeth,freshbreath)

SB11. maintainahygienicworkareaadheringtothesalonandapplicablelegalhealthandsafetystandards

SB12. sanitizethehandsandcleanallworkingsurfaces,usedisposableproductsandsterilizedtools

SB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwasteandenvironmentalprotection

SB14. handle,useandstoreproducts,toolsandequipmentsafelytomeetwiththemanufacturer’sinstructions

ProblemSolvingTheuser/individualonthejobneedstoknowandunderstandhowto:SB15. thinkthroughtheproblem,evaluatethepossiblesolution(s)andsuggestan

optimum/bestpossiblesolution(s)SB16. dealwithclientslackingthetechnicalbackgroundtosolvetheproblemon

theirownSB17. identifyimmediateortemporarysolutionstoresolvedelays

AnalyticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB18. usetheexistingdatatoarriveatspecificdatapointsSB19. usetheexistingdatapointstogeneraterequiredreportsforbusiness

CriticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB20. apply,analyze,andevaluatetheinformationgatheredfromobservation,

experience,reasoning,orcommunication,asaguidetothoughtandactionSB21. participateinselfdevelopmentaltrainingactivitiestoenhanceone’s

knowledgeofsalonperformancestandardsandapplicablehealthandsafetylegislativerequirements



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NOS Version Control

BacktoTop

NOSCode BWS/N9001

Credits(NSQF) TBD Versionnumber 1.0Industry Beauty&Wellness Draftedon 01/03/2015IndustrySub-sector Beauty&Salons Lastreviewedon 20/05/2015

Occupation

SkinCareServices Nextreviewdate 20/05/2016

BWS/N0104 Perform skin care services

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OverviewThis OS unit is about Improving facial skin condition using exfoliation, skin warming,comedoneextraction,facialmassage,masktreatmentsandmoisturizing.


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UnitCode BWS/N0104

UnitTitle(Task) PerformskincareservicesDescription Providefacialskincaretreatmenttoenhancefacialskincondition

Scope Thisunit/taskcoversthefollowing:• Performingtheskincareservices


Element PerformanceCriteriaPerformskincareservices

Tobecompetent,theuser/individualonthejobmustbeableto:PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerand

salonPC2. positionselfandclientthroughouttreatmenttoensureprivacy,comfortand

wellbeingPC3. performandadaptthetherapyusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclientPC4. carryoutfacialcare/clean-upprocessusingtheproductsandequipmentas

perservicelevelslaiddownbythesalonPC5. clarifytheclient'sunderstandingandexpectationpriortocommencementof

treatmentPC6. cleantheskinandremovealltracesofmake-upbyusingsuperficialande

deepcleansingtechniquesPC7. useanexfoliationtechniquesuitablefortheclient'sskintypeandskin

conditionPC8. useasuitableskinwarmingtechniqueandcarryoutanynecessaryextraction

relevanttotheclient'sskintypeandskinconditionPC9. providefacialmassageusingamediumandtechniquessuitablefortheclient’s

skintypeandconditionPC10. applymasktreatmentsevenlyandneatly,coveringtheareatobetreatedPC11. removemasksaspertherecommendedtimeframePC12. ensuretheskinisleftclean,tonedandsuitablymoisturizedPC13. completethetherapytothesatisfactionofthe–clientinacommercially

acceptabletimePC14. recordthetherapyaccuratelyandstoreinformationsecurelyinlinewiththe

salon’spoliciesPC15. providespecificafter-procedure,homecareadviceandrecommendationsfor

productuseandfurthertreatmentstotheclientKnowledgeandUnderstanding(K)A. Organizational


Theuser/individualonthejobneedstoknowandunderstand:KA1. knowledgeoftheorganization’sstandardsofperformanceandsequenceof

servicesKA2. knowledgeoftherangeofservicesandproductsofferedbytheorganizationKA3. knowledgeofthehealthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. knowledgeofanatomy,physiologyandpathologyforskintreatmentsKB2. knowledgeofprinciplesandpracticeofskintherapiesKB3. knowledgeofbasicailments,contraindications,contraactions,treatment

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plansKB4. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,handling/storage/disposal/cautionsintheuseofproducts,fireprecautions,hygienepractice,disposalofwaste,environmentalprotection

KB5. thestructure,function,characteristicsofskintypesandKB6. thepositionandactionofthefacial,neckandshouldermusclesKB7. thePositionofhead,face,neck,chestandshouldergirdlebonesandskeletal

functionKB8. circulatorySystem,functionsofblood,arteries,veins,bloodcompositionand

circulationandlymphaticsystem.KB9. theeffectofthenaturalageingprocessontheskinandmuscletone

Skills(S)[Optional]




maintainprocesses,techniques,records,policiesandproceduresReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganizationand

alsofromexternalforumssuchaswebsitesandblogsSA4. keepabreastwiththelatestknowledgebyreadingbrochures,pamphlets,and

productinformationsheetsSA5. readingandwritingcomprehensiontounderstand,communicateand

maintainprocesses,techniques,records,policiesandproceduresOralCommunication(ListeningandSpeakingskills)

Theuser/individualonthejobneedstoknowandunderstandhowto:SA6. discusstasklists,schedules,andwork-loadswithco-workersSA7. questioncustomers/clientsappropriatelyinordertounderstandthenature

oftheproblemandmakeadiagnosisSA8. giveclearinstructionstocustomers/clientsSA9. keepcustomers/clientsinformedaboutprogressSA10. avoidusingjargon,slangoracronymswhencommunicatingwithacustomer/

client,unlessitisrequiredSA11. mannerandtone,professional,supportive,respectful,sensitivetoclientSA12. speakclearlyandpreciselyinacourteousmanneranddevelopaprofessional

relationshipwiththeclientSA13. understandthedirectivespasseddownbysupervisorsSA14. abilitytolistenandunderstandthelocallanguageindealingwithclientsand



PlanandOrganizeTheuser/individualonthejobneedstoknowandunderstandhowto:SB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedure


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SB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,equipmentandproductstockstomeettheschedule

SB5. maintainaccuraterecordsofclients,treatmentsandproductstocklevelsSB6. acceptfeedbackinapositivemanneranddevelopontheshortcomings

CustomerCentricityTheuser/individualonthejobneedstoknowandunderstandhowto:SB7. committedtoserviceexcellence,courteous,pleasantpersonalitySB8. managerelationshipswithcustomerswhomaybestressed,frustrated,

confused,orangrySB9. buildcustomerrelationshipsandusecustomercentricapproachSB10. clean,sportingtheprofessionaluniform,neatcombedhair,closed-in














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NOS Version Control

BacktoTop

NOSCode BWS/N0104

Credits(NSQF) TBD Versionnumber 1.0Industry Beauty&Wellness Draftedon 01/03/2015IndustrySub-sector Beauty&Salons Lastreviewedon 20/05/2015Occupation SkinCareServices Nextreviewdate 20/05/2016

BWS/N0105 Perform depilation services

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Overview This OS unit is about consulting, preparing ,planning and performing the treatment ofvariouswaxingtechniquestoremovehairintheareasofface,legs,underarm,andbikinilineandprovideaftercareadvise.


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UnitCode BWS/N0105UnitTitle(Task) PerformdepilationservicesDescription Consult,prepare,planandperformthetreatmentofvariouswaxingtechniquesto

removehairintheareasofface,legs,underarm,andbikinilineandprovideaftercareadvise

Scope Thisunit/taskcoversthefollowing:• Preparingselfandclient• Performingwaxingofthegeneralbodyforhairremoval• Performingbikiniwaxing• Performingthreadingforhairremoval


Element PerformanceCriteriaPrepareselfandclientfortreatment

PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerandsalon

PC2. sanitizethehandspriortotreatmentcommencementPC3. preparetheclientandprovidesuitableprotectiveapparelPC4. clarifytheclient'sunderstandingandexpectationpriortocommencementof

treatmentPC5. selectandprepareproducts,toolsandequipmentthataresuitabletomeetto

theclient’sneedsandtreatmentplanPerformwaxingofgeneralbodyforhairremoval

PC6. positionselfandclientthroughouttreatmenttoensureprivacy,comfortandwellbeing

PC7. performandadaptthetherapyusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

PC8. conductatestpatchandskinsensitivitytestaheadofthewaxingtreatmentPC9. carryouttheprocessusingtheequipmentandproducts(hotwax,warm/

coolwax,stripsetc.)asperstandardsofserviceslaiddownbythesalonPC10. applytheappropriatepre-waxproductspriortowaxingbasedon

manufacturers'instructionsPC11. applyandremovethewaxaccordingtothedirectionofhair

growthandmanufacturer'sinstructionsPC12. maintaintheclient'smodestyandprivacyatalltimes,followingwork

techniquesthatminimizediscomforttotheclientPC13. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

reassurancePC14. cleanthetreatedareaanduseasuitablesoothingproductPC15. completethetherapytothesatisfactionoftheclientinacommercially



productuseandfurthertreatmentstotheclientPC18. minimizethewastageofproductsandstorechemicalsandequipment

securelyposttreatmentPC19. disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneand

safety

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Performbikiniwaxing

PC20. consult,planandprepareforsensitiveareaandfemaleintimatewaxingservices

PC21. selectthetoolsandproductsusedforsensitiveandintimateareawaxingPC22. preparethesensitiveandintimateareatobetreatedandtrimoverlonghair

forthetreatmentPC23. understandthehairgrowthpatternofsensitiveandintimateareawaxingand

performapplicationandremovalofwaxingPC24. priortothewaxingservicecheckthecorrecttemperatureofwaxfortheclient

andtheareatobetreatedPC25. understandthecorrectpositioningoftheclientandtreatmenttechniques

(applicationofwaxtopubicarea)PC26. instructtheclientclearlyonhowandwhentosupporttheirskinduringthe

sensitiveandintimateareawaxingservicePC27. understandsensitiveareaandintimatewaxingservicesandgiveaftercare

advicePerformthreadingforhairremoval

PC28. positionselfandclientthroughouttreatmenttoensureprivacy,comfortandwellbeing

PC29. performandadaptthetherapyusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

PC30. carryouttheprocessusingthetoolsandmaterials(threads,scissorsetc.)andasperprocesslaiddownbythesalon

PC31. ensurethehairremovalmethodsarecarriedoutatacomfortabledistancefromtheclientwhilstmaintainingthecorrecttensionofthethread

PC32. provideclearinstructionstotheclientonhowandwhentosupporttheirskinthroughthethreadingprocess

PC33. maintaintheclient'smodestyandprivacyatalltimes,followingworktechniquesthatminimizediscomforttotheclient

PC34. checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

PC35. cleanthetreatedareaanduseasuitablesoothingproductPC36. completethetherapytothesatisfactionoftheclientinacommercially



productuseandfurthertreatmentstotheclientPC39. minimizethewastageofproductsandstorechemicalsandequipment

securelyposttreatmentPC40. disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneand

safetyKnowledgeandUnderstanding(K)A. Organizational




B.Technical Theuser/individualonthejobneedstoknowandunderstand:


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Knowledge KB1. knowledgeofallergies,contraindications,contraactions,(Erythema)treatmentplans

KB2. thestructure,function,characteristicsofskintypes,hairgrowthcycleandtypesofhair

KB3. circulatorySystem,functionsofblood,arteries,veins,bloodcompositionandcirculation

KB4. typesofequipmentandproductsusedforwaxingKB5. thefunctionsandpurposeofpre-waxproductsKB6. ingredientandcompositionofwaxingproductsincludingwarmwax,hotwax,

sugarpasteandstripsugar.KB7. typesofproductssuitableforskinirritationsKB8. positioningoftheclienttocarryoutthethreadingserviceKB9. removalofhairbythreadingonareasoffaceandbody(Upperlips,sidesof

face,tereheadandchin,ferearm,abdomen)KB10. threadingtechniques(Handloop,mouththreading,stretching),products,

toolsandequipmentforthreading(Pre-threading,soothinglotion,surgicalspirit,thread,headband,handsanitizer,browpencil/powderorgel,eyebrowbrushandcomb,mascarabrush,magnifyinglamp,mirror,henna,towel,trolley,cotton)

KB11. bloodspot/nipping/cut(Applypressure,cleanwithanantiseptic,changethread,cleanwithdampcotton)

KB12. knowledgeothermethodsoftemporaryhairremoval(e.g.tweezing,shaving,depilatorycreams,electricaldepilatory,abrasivemitts)andtheeffectofthesemethodsonthewaxingprocess

KB13. knowledgeoftheanatomyandphysiologythatrelatestointimatewaxingKB14. knowledgeofcontra-indicationsandcontra-actionstosensitiveareaand

intimatewaxingservicesSkills(S)[Optional]









oftheproblemandmakeadiagnosisSA8. giveclearinstructionstocustomers/clients


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SA9. keepcustomers/clientsinformedaboutprogressSA10. avoidusingjargon,slangoracronymswhencommunicatingwithacustomer/





PlanandOrganizeTheuser/individualonthejobneedstoknowandunderstandhowto:SB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedureSB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,












AnalyticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB18. usetheexistingdatatoarriveatspecificdatapoints


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SB19. usetheexistingdatapointstogeneraterequiredreportsforbusinessCriticalThinkingTheuser/individualonthejobneedstoknowandunderstandhowto:SB20. apply,analyze,andevaluatetheinformationgatheredfromobservation,




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NOS Version Control

BacktoTop

NOSCode BWS/N0105


BWS/N0401 Perform manicure and pedicure services

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OverviewThis OS unit is about carrying out manicure and pedicure services to improve theappearanceofthenailsandskin, inaccordancetothesalon’sstandardsofperformanceandsequencesofservices.


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UnitCode BWS/N0401

UnitTitle(Task) PerformmanicureandpedicureservicesDescription Cleanandremovedeadskinandcallousfromhandsandfeetandimprovethe

appearanceofnailsScope Thisunit/taskcoversthefollowing:

• Preparingselfandclient• Carryingoutmanicureservices• Carryingoutmanicureservices• Posttreatmentprocedures


Element PerformanceCriteria

Prepareself,clientfortreatment

PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerandorganization

PC2. sanitizethehandspriortoprocedurecommencementPC3. preparetheclientandprovidesuitableprotectiveapparelPC4. clarifytheclient'sunderstandingandexpectationpriortocommencementof

procedurePC5. positionselfandclientthroughoutproceduretoensureprivacy,comfortand

wellbeingPC6. adjusttheclient’spositiontomeettheneedsoftheservicewithoutcausing

themdiscomfortPC7. performandadapttheprocedureusingmaterials,equipmentandtechniques

correctlyandsafelytomeettheneedsoftheclientPerformmanicureservices

PC8. removeanyexistingnailpolishPC9. checkthedesiredlengthandshapewiththeclientPC10. filethenailsensuringthenail’sfreeedgeisleftsmoothandshapedto

requiredlengthaccordingtotheclient’sneedsPC11. removedirtintheundersideofthenailsPC12. usesuitablecuticletoolsandproductssafelyandeffectivelytoremoveexcess

cuticle,ensuringthatthecuticleandnailplateareundamagedPC13. usespecializedhandandnailtreatmentstoimprovetheappearanceofthe

client’sskinandnailsPC14. usesmoothandevenmassagetechniquesandpressuretomeettheclient’s

needsPC15. leavethehandsandlowerarmfreeofanyexcessmassagemediumPC16. checkthatthenailplateindehydratedandtheundersideiscleanandfreeof

debitsPC17. applysufficientbasecoat,polishcoatsandtopcoatsforthedesiredfinishPC18. checkthatthenailfinishisleftwithsmoothandeventextureandcolour,with

thecuticleandnailwallfreeenamelPerformpedicureservices

PC19. cleananddrytheclient’slegsPC20. removeanyexistingnailpolishPC21. checkthedesiredlengthandshapewiththeclient.PC22. filethenailsensuringthenail’sfreeedgeisleftsmoothandshapedto

requiredlengthaccordingtotheclient’sneedsPC23. removedirtintheundersideofthenails

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PC24. usesuitablecuticletoolsandproductssafelyandeffectivelytoremoveexcesscuticle,ensuringthatthecuticleandnailplateareundamaged

PC25. removeanyexcessivehardskinusingafootscrapperPC26. usespecializedlegandnailtreatmentstoimprovetheappearanceofthe

client’sskinandnailsPC27. usesmoothandevenmassagetechniquesandpressuretomeettheclient’s

needsPC28. leavethefootandlowerlegfreeofanyexcessmassagemediumPC29. checkthatthenailplateindehydratedandtheundersideiscleanandfreeof

debitsPC30. applysufficientbasecoat,polishcoatsandtopcoatsforthedesiredfinishPC31. checkthatthenailfinishisleftwithsmoothandeventextureandcolour,with

thecuticleandnailwallfreeenamelPosttreatmentprocedure

PC32. checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

PC33. cleanthetreatedareaanduseasuitablesoothingproductPC34. completethetherapytothesatisfactionoftheguestinacommercially


organization’spoliciesPC36. providespecificafter-procedure,homecareadviceandrecommendationsfor

productuseandfurthertreatmentstotheclientKnowledgeandUnderstanding(K)A. Organizational





Theuser/individualonthejobneedstoknowandunderstand:KB1. thestructure,function,characteristicsofnailandprocessofnailgrowthKB2. thestructureandfuctionoftheskinKB3. bonesofLowerlegandFootKB4. bonesofthewrist,handsfingersandforearmKB5. structureandfunctionsofthelymphaticvesselsofthelowerleg,foot,hand

andarmKB6. arteriesandveinsoflowerleg,foot,handandarmKB7. musclesofthelowerleg,foot,handandarmsKB8. naildiseasesanddisordersKB9. nailandskinanalysisbyvisual/manualexaminationtoidentifytreatable

conditionsandcontraindicationsrestrictingorpreventingtreatmentKB10. productsandtoolssuitabletocarrytheprocedure(exfoliant,enamel

remover,nailenamels,cuticlecream,pedicureclipper,footscrapper,nailbrush,nailfile,cuticlenippers,cuticleknife,emeryboards,nailscissors,nailclippers)

KB11. pedicureandmanicuretechniques(Filing,buffing,applicationofcuticlecream,removalofcuticle)

Skills(S)[Optional]


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footwear,personalhygieneandcleanliness(shower/bath),oralhygiene(clean


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teeth,freshbreath)SB11. maintainahygienicworkareaadheringtothesalonandapplicablelegal

healthandsafetystandardsSB12. sanitizethehandsandcleanallworkingsurfaces,usedisposableproductsand

sterilizedtoolsSB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,

occurrences,hygienepractice,disposalofwasteandenvironmentalprotection










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NOS Version Control

BacktoTop

NOSCode BWS/N0401


BWS/N0106 Perform makeup services

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NOS

NationalOccupationalStandards


--------------------------------------------------------------------------------------------------------------------------------------

Overview ThisOSunitisaboutprovidingmake-upforavarietyofoccasions,includingday,eveningandspecialoccasions.Thisunitcoverstheapplicationofvastrangeofmakeupproductstosuitskintonesandagegroups.


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NOS


UnitCode BWS/N0106

UnitTitle(Task) PerformmakeupservicesDescription Providemake-upforavarietyofoccasions,includingday,eveningandspecial

occasions.Thisunitcoverstheapplicationofvastrangeofmakeupproductstosuitskintonesandagegroups

Scope Thisunit/taskcoversthefollowing:• Make-upforday,eveningandspecialoccasions


Element PerformanceCriteriaPerformmakeupservices

PC1. adheretothehealthandsafetystandardslaidoutbythemanufacturerandsalon

PC2. consulttheclientbyquestioningtoidentifycontra-indicationstoskinandmake-upproducts

PC3. sanitizethehandspriortotreatmentcommencementPC4. preparetheclientandprovidesuitableprotectiveapparelPC5. positionselfandclientthroughoutproceduretoensureprivacy,comfortand

wellbeingPC6. defineasuitabletreatmentplantomeettheclient’sneedsPC7. selectandpreparesuitableskincareandmakeupproductstomeetthe

client’sneedsandworkplanPC8. clarifytheclient'sunderstandingandexpectationpriortocommencementof

procedurePC9. clean,toneandmoisturizetheskintosuittheclient’sskintypeandneedsPC10. concealskinimperfectionsandblemishesusingthesuitablecolourcorrective

productswhererequiredPC11. selectandapplymake-upproductstoenahancefacialfeatures,tosuitthe

client’sneedsandachievethedesiredeffectfortheoccasionPC12. adapttheprocedureusingmaterials,equipmentandtechniquescorrectlyand

safelytomeettheneedsoftheclientPC13. adjusttheclient’spositiontomeettheneedsoftheservicewithoutcausing

themdiscomfortPC14. checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

reassurancePC15. completetheproceduretothesatisfactionoftheclientinacommercially

acceptabletimePC16. recordtheprocedureaccuratelyandstoreinformationsecurelyinlinewith

thesalon’spoliciesPC17. providespecificafter-procedure,homecareadviceandrecommendationsfor

productuseandfurthertreatmentstotheclient

KnowledgeandUnderstanding(K)A. Organizational

Context(Knowledgeoftheorganizationand


servicesKA2. knowledgeoftherangeofservicesandproductsofferedbytheorganization

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NOS


itsprocesses) KA3. knowledgeofthehealthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. thestructure,function,characteristicsofskinKB2. rangeanduseofproductavailableforfacialtreatmentsuitablefordifferent

skintypesandconditions(Eyemakeupremover,cleansers,freshener,astringent,tones,moisturizers,exfoliatingproducts,eyecreams/gel,lipbalm,neckcreams,serums,massagemediums,settingmasks,nonsettingmasks)

KB3. ageingandlifestyleeffectsontheskinandmuscletoneKB4. diseasesanddisordersoftheskinKB5. kindsoffoundation(Cream,liquid,gel,cake,powderfoundation),concealers

(foundationconcealer,colorcorrectiveconcealer,camouflageconcealer),blushers(powderandcream),eyeshadow(cream,crayon,powder),eyeliners(eyebrowpencil,powderbrowcolour),Mascara(liquid,cream,extensions,block),lipcosmetics(lippencil,lipsticks,Lipglosses)

KB6. effectoflightinghasonthecolourofmake-upKB7. correctivemake-uptechniquetosuitthefaceshapeKB8. nose,eye,lipcorrectivemakeuptechniquesKB9. removalofeyemake-upandskinmake-up(cleanse,tone,andmoisturize)

Skills(S)[Optional]













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NOS


maintainclientconfidentiality

B.ProfessionalSkills DecisionMakingTheuser/individualonthejobneedstoknowandunderstandhowto:SB1. makedecisionspertainingtotheconcernedareaofwork


















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NOS


NOS Version Control

BacktoTop

NOSCode BWS/N0106



BWS/N9002 Maintain health and safety of work area

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--------------------------------------------------------------------------------------------------------------------------------------

Overview ThisOSunitisaboutmaintainingasafeandhygienicenvironmentattheworkareatoreducepotentialriskstoselfandothers.


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UnitCode BWS/N9002

UnitTitle(Task) Maintainhealthandsafetyofworkarea Description Maintainasafeandhygienicenvironmentattheworkarea

Scope Thisunit/taskcoversthefollowing:• Maintainingthehealthandsafetyoftheworkarea


Element PerformanceCriteriaMaintainhealthandsafetyofworkarea

Tobecompetent,theuser/individualonthejobmustbeableto:PC1. setupandpositiontheequipment,chemicals,productsandtoolsinthework

areatomeetlegal,hygieneandsafetyrequirementsPC2. cleanandsterilizealltoolsandequipmentbeforeusePC3. maintainone'spostureandpositiontominimizefatigueandtheriskofinjuryPC4. disposewastematerialsinaccordancetotheindustryacceptedstandardsPC5. maintainfirstaidkitandkeeponeselfupdatedonthefirstaidproceduresPC6. identifyanddocumentpotentialrisksandhazardsintheworkplacePC7. accuratelymaintainaccidentreportsPC8. reporthealthandsafetyrisks/hazardstoconcernedpersonnelPC9. usetools,equipment,chemicalsandproductsinaccordancewiththesalon's

guidelinesandmanufacturers’instructions.

KnowledgeandUnderstanding(K)A. Organizational


Theuser/individualonthejobneedstoknowandunderstand:KA1. organization’spoliciesandprocedurestoaddressrisksandhazardsKA2. healthandsafetyrequirementsintheorganization


Theuser/individualonthejobneedstoknowandunderstand:KB1. contra-indicationsrelatedtobeautytreatmentsKB2. processandproductstosterilizeanddisinfectequipment/toolsKB3. manufacturer’sinstructionsrelatedtoequipmentandproductuseand

cleaningKB4. knowledgeofapplicablelegislationrelatingtotheworkplace(forexample

healthandsafety,workplaceregulations,useofworkequipment,controlofsubstanceshazardoustohealth,handling/storage/disposal/cautionsintheuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwaste,environmentalprotection.

Skills(S)[Optional]




maintainprocesses,techniques,records,policiesandprocedures

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ReadingSkillsTheuser/individualonthejobneedstoknowandunderstandhowto:SA3. readaboutnewproductsandserviceswithreferencetotheorganizationand
















SB13. managethestorage/disposal/cautionsofuseofproducts,fireprecautions,occurrences,hygienepractice,disposalofwasteandenvironmental


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protectionSB14. handle,useandstoreproducts,toolsandequipmentsafelytomeetwiththe

manufacturer’sinstructionsProblemSolvingTheuser/individualonthejobneedstoknowandunderstandhowto:SB15. thinkthroughtheproblem,evaluatethepossiblesolution(s)andsuggestan








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NOS Version Control

BacktoTop

NOSCode BWS/N9002



BWS/N9003 Create a positive impression at work area

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NOS



--------------------------------------------------------------------------------------------------------------------------------------

Overview ThisOSunitisaboutpersonalgroomingandbehaviourtoexecutetasksasperthesalon’sstandardsandcreateapositiveimpressionattheworkplace.


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NOS


UnitCode BWS/N9003

UnitTitle(Task) Createapositiveimpressionatworkarea

Description Personalgroomingandbehaviourtoexecutetasksasperthesalon’sstandardsandcreateapositiveimpressionattheworkplace

Scope Thisunit/taskcoversthefollowing:• Appearanceandbehaviour• Taskexecutionaspertheorganization’sstandards• Communicationandinformationrecord


Element PerformanceCriteriaAppearanceandBehavior

Tobecompetent,theuser/individualonthejobmustbeableto:PC1. maintaingoodhealthandpersonalhygienePC2. complywithorganisation'sstandardsofgroomingandpersonalbehaviorPC3. meettheorganisation'sstandardsofcourtesy,behaviorandefficiencyPC4. stayfreefromintoxicantswhileondutyPC5. wearandcarryorganisation’suniformandaccessoriescorrectlyandsmartly

Taskexecutionasperorganization’sstandards

Tobecompetent,theuser/individualonthejobmustbeableto:PC6. takeappropriateandapprovedactionsinlinewithinstructionsand

guidelinesPC7. recorddetailsrelatedtotasks,asperprocedurePC8. ParticipateinworkplaceactivitiesasapartofthelargerteamPC9. reporttosupervisorimmediatelyincasethereareanyworkissuesPC10. useappropriatelanguage,toneandgestureswhileinteractingwithclients

fromdifferentculturalandreligiousbackgrounds,age,disabilitiesandgender

CommunicationandInformationrecord

Tobecompetent,theuser/individualonthejobmustbeableto:PC11. communicateprocedurerelatedinformationtoclientsbasedonthesector’s

codeofpracticesandorganisation’sprocedures/guidelinesPC12. communicaterolerelatedinformationtostakeholdersinapolitemanner

andresolvequeries,ifanyPC13. assistandguideclientstoservicesorproductsbasedontheirneedsPC14. reportandrecordinstancesofaggressive/unrulybehaviorand

seekassistancePC15. usecommunicationequipment(phone,emailetc)asmandatedbyyour

organizationPC16. carryoutroutinedocumentationlegiblyandaccuratelyinthedesiredformatPC17. fileroutinereportsandfeedbackPC18. maintainconfidentialityofinformation,asrequired,intherole

KnowledgeandUnderstanding(K)

A. OrganizationalContext(Knowledgeoftheorganizationanditsprocesses)

Theuser/individualonthejobneedstoknowandunderstand:KA1. importanceofpersonalhealthandhygieneKA2. salon'sstandardsofgroomingandpersonalbehaviorKA3. salon'sstandardsrelatedtocourtesy,behaviorandefficiencyKA4. ill-effectsofintoxicantsandpotentialactionsatworkplaceKA5. itemsofuniform&accessoriesandcorrectmethodofwearing/carrying

them

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KA6. reporting/recordingformatsandprotocolfordocumentationKA7. kindsofworkissuesthatmayariseandreportingstructureKA8. codeofpracticesandguidelinesrelatingtocommunicationwithpeopleKA9. salon'srequirementsforrecordingandretaininginformation


Theuser/individualonthejobneedstoknowandunderstand:KB1. abilitytospeak,readandwriteinthelocalvernacularlanguageandEnglishKB2. appropriateverbalandnon-verbalcueswhiledealingwithclientsfrom

differentcultural,religiousbackgrounds,age,disabilitiesandgenderKB3. differentformatsonwhichinformationistoberecordedKB4. importancetomaintainsecurityandconfidentialityofinformationKB5. kindsofcommunicationequipment(email,phoneetc)availableandtheir

effectiveuseKB6. selling/influencingtechniquestoprovideadditionalservices/productsto

clientsSkills(S)[Optional]











maintainclientconfidentiality

B.ProfessionalSkills DecisionMakingTheuser/individualonthejobneedstoknowandunderstandhowto:SB1. makedecisionspertainingtotheconcernedareaofwork

PlanandOrganize


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NOS


Theuser/individualonthejobneedstoknowandunderstandhowto:SB2. planandorganizeservicefeedbackfiles/documentsSB3. planandmanageworkroutinebasedonsalonprocedureSB4. understandtheclientschedulingandbookingsandmaintaintheworkarea,

















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NOS


NOS Version Control

BacktoTop

NOSCode BWS/N9003



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Annexure

NomenclatureforQPandNOSQualificationsPack

[ABC]/Q0101

OccupationalStandardAnexampleofNOSwith‘N’

[ABC]/N0101

9 characters

BWS

QPnumber(2numbers)

QdenotingQualificationsPack Occupation(2numbers)

9 characters

BWS

OSnumber(2numbers)

Backtotop…

Occupation(2numbers)

NdenotingNationalOccupationalStandard


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Thefollowingacronyms/codeshavebeenusedinthenomenclatureabove:

Sub-sector RangeofOccupationnumbers

Skincareservices 0101–0109Haircareservices 0201–0212 Makeupservices 0301-0306 Nailcareservices 0401-0406 Aestheticdermatologyservices 0501-0504Trainingacademyservices 0601–0606Tattooservices 0701–0705Assessmentservices 0801-0802

Sequence Description Example

Threeletters BeautyandWellness BWSSlash / /

Nextletter WhetherQPorNOS N

Nexttwonumbers Occupationcode 01

Nexttwonumbers OSnumber 01


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CRITERIAFORASSESSMENTOFTRAINEES

JobRoleBeautyTherapist QualificationPackBWS/Q0102

SectorSkillCouncilBeautyandWellnessGuidelinesforAssessment1.Criteria forassessment foreachQualificationPackwillbecreatedbytheSectorSkillCouncil.EachPerformanceCriteria(PC)willbeassignedmarksproportionaltoitsimportanceinNOS.SSCwillalsolaydownproportionofmarksforTheoryandSkillsPracticalforeachPC.2.TheassessmentforthetheorypartwillbebasedonknowledgebankofquestionscreatedbytheSSC3. Individual assessment agencies will create unique question papers for theory part for each candidate at eachexamination/trainingcenter(asperassessmentcriteriabelow).4. Individual assessment agencies will create unique evaulations for skill practical for every student at eachexamination/trainingcenterbasedonthiscriteria.5.TopasstheQualificationPack,everytraineeshouldscoreaminimumof70%ineveryNOS.6.IncaseofsuccessfullypassingonlycertainnumberofNOS's,thetraineeiseligibletotakesubsequentassessmentonthebalanceNOS'stopasstheQualificationPack.

MarksAllocation

Assessmentoutcomes

AssessmentCriteriaforoutcomes

TotalMarks(700+100) OutOf Theory Skills

Practical

1.BWS/N9001(Prepareandmaintainworkarea)

PC1. Ensurethatenvironmentalconditionsaresuitablefortheclientandthetreatmenttobecarriedoutinahygieneandsafeenvironment

100

15 3 12

PC2. Selectsuitableequipmentandproductsrequiredforthetreatment

19 5 14

PC3. Setuptheequipmentandpreparetheproductsfortreatmentsinadherencetothesalonproceduresandproduct/equipmentguidelines

20 4 16

PC4. Placetheproductsinthetrolleyforthetreatment 12 2 10


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PC5. Sterilize,disinfectandplacethetoolsonthetray

14 4 10

PC6. Disposewastematerialsinadherencetothesalon'sandindustryrequirements

10 2 8

PC7. Storerecords,materialsandequipmentsecurelyinlinewiththesalon’spolicies

10 2 8

Total 100 22 78

2.BWS/N0104(Performskincareservices)

PC1. Adheretothehealthandsafetystandardslaidoutbythemanufacturerandsalon

100

9 2 7

PC2. Positionselfandclientthroughouttreatmenttoensureprivacy,comfortandwellbeing

3 0 3

PC3. Performandadaptthetherapyusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

11 3 8

PC4. Carryoutfacialcare/clean-upprocessusingtheproductsandequipmentasperservicelevelslaiddownbythesalon

9 2 7

PC5. Clarifytheclient'sunderstandingandexpectationpriortocommencementoftreatment

6 2 4

PC6. Cleantheskinandremovealltracesofmake-upbyusingsuitabledeepcleansingtechniques

7 2 5

PC7. Useanexfoliationtechniquesuitablefortheclient'sskintypeandskincondition

7 2 5


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PC8. Useasuitableskinwarmingtechniqueandcarryoutanynecessaryextractionrelevanttotheclient'sskintypeandskincondition

7 2 5

PC9. Providefacialmassageusingamediumandtechniquessuitablefortheclient’sskintypeandcondition

9 2 7

PC10. Applymasktreatmentsevenlyandneatly,coveringtheareatobetreated

8 2 6

PC11. Removemasksaspertherecommendedtimeframe 6 2 4

PC12. Ensuretheskinisleftclean,tonedandsuitablymoisturized 6 2 4

PC13. Completethetherapytothesatisfactionoftheclientinacommerciallyacceptabletime

4 1 3

PC14. Recordthetherapyaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

4 1 3

PC15. Providespecificafter-procedure,homecareadviceandrecommendationsforproductuseandfurthertreatmentstotheclient

4 1 3

Total 100 26 743.BWS/N0105(Performdepilationservices)


100

6 2 4

PC2. Sanitizethehandsprior

totreatmentcommencement

1 0.5 0.5

PC3. Preparetheclientandprovidesuitable 1 0.5 0.5


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protectiveapparel

PC4. Clarifytheclient'sunderstandingandexpectationpriortocommencementoftreatment

1 0.5 0.5

PC5. Selectandprepareproducts,toolsandequipmentthataresuitabletomeettotheclient’sneedsandtreatmentplan

4 1 3


1 0.5 0.5


4 1 3

PC8. Conductatestpatchandskinsensitivitytestaheadofthewaxingtreatment

4 1 3

PC9. Carryouttheprocessusingtheequipmentandproducts(hotwax,warm/coolwax,stripsetc.)asperstandardsofserviceslaiddownbythesalon

4 1 3

PC10. Applytheappropriatepre-waxproductspriortowaxingbasedonmanufacturers'instructions

3 1 2

PC11. Applythewaxandremovethewaxappropriatelybasedonaccordingtothedirectionofhairgrowthandmanufacturer'sinstructions

4 1 3

PC12. Maintaintheclient'smodestyandprivacyatalltimes,followingworktechniquesthatminimizediscomforttotheclient

1 0.5 0.5

PC13. Checktheclient’swellbeingthroughouttheserviceandgivingthenecessary

1 0.5 0.5


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reassurance

PC14. Cleanthetreatedarea

anduseasuitablesoothingproduct

4 1 3


2 0.5 1.5


2 1 1


4 1 3

PC18. Minimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

1 0.5 0.5

PC19. Disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety

2 1 1

PC20. Consult,planandprepareforsensitiveareaandfemaleintimatewaxingservices

2 0.5 1.5

PC21. Selectthetoolsandproductsusedforsensitiveandintimateareawaxing

2 0.5 1.5

PC22. Preparethesensitiveandintimateareatobetreatedandtotrimofoverlonghairforthetreatment

2 0.5 1.5

PC23. Understandthehairgrowthpatternofsensitiveandintimateareawaxingandperformapplicationandremovalofwaxing

2 0.5 1.5

PC24. Priortothewaxingservicecheckthecorrecttemperatureofwaxfortheclientandtheareatobetreated

2 0.5 1.5


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PC25. Understandthecorrectpositioningoftheclientandtreatmenttechniques(applicationofwaxtopubicarea)

2 0.5 1.5

PC26. Instructtheclientclearlyonhowandwhentosupporttheirskinduringthesensitiveandintimateareawaxingservice

2 0.5 1.5

PC27. Understandsensitiveareaandintimatewaxingservicesandgiveaftercareadvice

2 0.5 1.5


1 0.5 0.5


6 2 4

PC30. Carryouttheprocessusingthetoolsandmaterials(threads,scissorsetc.)andasperprocesslaiddownbythesalon

6 1 5

PC31. Ensurethehairremovalmethodsarecarriedoutatacomfortabledistancefromtheclientwhilstmaintainingthecorrecttensionofthethread

4 1 3

PC32. Provideclearinstructionstotheclientonhowandwhentosupporttheirskinthroughthethreadingprocess

2 0.5 1.5

PC33. Maintaintheclient'smodestyandprivacyatalltimes,followingworktechniquesthatminimizediscomforttotheclient

1 0.5 0.5

PC34. Checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

1 0.5 0.5


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PC35. Cleanthetreatedarea


3 1 2


2 0.5 1.5


2 1 1

PC38. Providespecificafter-

processadvicetotheclient

3 1 2

PC39. Minimizethewastageofproductsandstorechemicalsandequipmentsecurelyposttreatment

1 0.5 0.5

PC40. Disposeallwastesafetyaccordingtothesalon’sstandardsofhygieneandsafety

2 1 1

Total 100 31 694.BWS/N0401(Performmanicureandpedicureservices)


100

3 0.5 2.5

PC2. Sanitizethehandsprior

toprocedurecommencement

2 0.5 1.5

PC3. Preparetheclientand

providesuitableprotectiveapparel

2 0.5 1.5

PC4. clarifytheclient'sunderstandingandexpectationpriortocommencementofprocedure

2 0.5 1.5

PC5. Positionselfandclientthroughoutproceduretoensureprivacy,comfortandwellbeing

2 0.5 1.5

PC6. adjusttheclient’spositiontomeettheneedsoftheservicewithoutcausingthemdiscomfort

2 0.5 1.5

PC7. Performandadapttheprocedureusingmaterials,equipmentandtechniques

3 0.5 2.5


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correctlyandsafelytomeettheneedsoftheclient

PC8. Removeanyexistingnailpolish 2 0.5 1.5

PC9. Checkthedesired

lengthandshapewiththeclient

3 0.5 2.5

PC10. Filethenailsensuringthenail’sfreeedgeisleftsmoothandshapedtorequiredlengthaccordingtotheclient’sneeds

5 0.5 4.5

PC11. Removedirtintheundersideofthenails 2 0.5 1.5

PC12. Usesuitablecuticletoolsandproductssafelyandeffectivelytoremoveexcesscuticle,ensuringthatthecuticleandnailplateareundamaged

5 0.5 4.5

PC13. Usespecializedhandandnailtreatmentstoimprovetheappearanceoftheclient’sskinandnails

5 1 4

PC14. Usesmoothandevenmassagetechniquesandpressuretomeettheclient’sneedsusingappropriateproducts(Ex.Massagecreams,lotions)

4 0.5 3.5

PC15. Leavethehandsandlowerarmsfreeofanyexcessmassagemedium

2 0.5 1.5

PC16. Checkthatthenailplateisclean,dryandoilfreeandtheundersideiscleanandfreeofdebris

2 0.5 1.5

PC17. Applyonebasecoat,polishcoatsasdesiredandonetopcoatforthedesiredfinish

3 0.5 2.5

PC18. Checkthatthenailfinishisleftwithsmoothandeventextureandcolour,withthecuticleandnailwallfreepolish

3 0.5 2.5

PC19. cleananddrytheclient’slegs 2 0.5 1.5


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PC20. removeanyexistingnailpolish 2 0.5 1.5

PC21. checkthedesired

lengthandshapewiththeclient

3 0.5 2.5

PC22. filethenailsensuringthenail’sfreeedgeisleftsmoothandshapedtorequiredlengthaccordingtotheclient’sneeds

4 1 3

PC23. removedirtintheundersideofthenails 2 0.5 1.5

PC24. usesuitablecuticletoolsandproductssafelyandeffectivelytoremoveexcesscuticle,ensuringthatthecuticleandnailplateareundamaged

4 0.5 3.5

PC25. removeanyexcessive

hardskinusingafootscrapper

2 0.5 1.5

PC26. usespecializedlegandnailtreatmentstoimprovetheappearanceoftheclient’sskinandnails

3 0.5 2.5

PC27. usesmoothandevenmassagetechniquesandpressuretomeettheclient’sneeds

4 2 2

PC28. leavethefootandlowerlegfreeofanyexcessmassagemedium

2 0.5 1.5

PC29. checkthatthenailplateindehydratedandtheundersideiscleanandfreeofdebits

2 0.5 1.5

PC30. applysufficientbasecoat,polishcoatsandtopcoatsforthedesiredfinish

3 0.5 2.5

PC31. checkthatthenailfinishisleftwithsmoothandeventextureandcolour,withthecuticleandnailwallfreeenamel

3 0.5 2.5

PC32. Checktheclient'swellbeingthroughouttheserviceandgivingthenecessaryreassurance

3 0.5 2.5


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PC33. cleanthetreatedarea


2 0.5 1.5


2 0.5 1.5


2 0.5 1.5


3 1 2

Total 100 21 79

5.BWS/N0106(Performmakeupservices)


100

7 1 6

PC2. Consulttheclientbyquestioningtoidentifycontra-indicationstoskinandmake-upproducts

7 1 6

PC3. Sanitizethehandspriortotreatmentcommencement 4 1 3

PC4. Preparetheclientandprovidesuitableprotectiveapparel 4 1 3

PC5. Positionselfandclientthroughoutproceduretoensureprivacy,comfortandwellbeing

4 1 3

PC6. Defineasuitable

treatmentplantomeettheclient’sneeds

7 1 6

PC7. Selectandpreparesuitableskincareandmakeupproductstomeettheclient’sneedsandworkplan

4 2 2

PC8. Clarifytheclient'sunderstandingandexpectationpriortocommencementofprocedure

6 1 5


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PC9. Clean,toneandmoisturizetheskintosuittheclient’sskintypeandneeds

5 1 4

PC10. Concealskinimperfectionsandblemishesusingthesuitablecolourcorrectiveproductswhererequired

9 2 7

PC11. Selectandapplymake-upproductstoenahancefacialfeatures,tosuittheclient’sneedsandachievethedesiredeffectfortheoccasion

9 2 7

PC12. Adapttheprocedureusingmaterials,equipmentandtechniquescorrectlyandsafelytomeettheneedsoftheclient

8 1 7

PC13. Adjusttheclient’spositiontomeettheneedsoftheservicewithoutcausingthemdiscomfort

4 1 3

PC14. Checktheclient’swellbeingthroughouttheserviceandgivingthenecessaryreassurance

4 1 3

PC15. Completetheproceduretothesatisfactionoftheclientinacommerciallyacceptabletime

6 1 5

PC16. Recordtheprocedureaccuratelyandstoreinformationsecurelyinlinewiththesalon’spolicies

6 1 5

PC17. Providespecificafter-

procedureadvicetotheclient

6 1 5

Total 100 20 80

6.BWS/N9002(Maintainhealthandsafetyattheworkplace)

PC1. Setupandpositiontheequipment,chemicals,productsandtoolsintheworkareatomeetlegal,hygieneandsafetyrequirements

10015 3 12

PC2. Cleanandsterilizeall 13 3 10


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toolsandequipmentbeforeuse

PC3. Maintainone'spostureandpositiontominimizefatigueandtheriskofinjury

9 2 7

PC4. Disposewastematerialsinaccordancetotheindustryacceptedstandards

12 2 10

PC5. Maintainfirstaidkitandkeeponeselfupdatedonthefirstaidprocedures

10 3 7

PC6. Identifyanddocumentpotentialrisksandhazardsintheworkplace

10 3 7

PC7. Accuratelymaintainaccidentreports 10 3 7

PC8. Reporthealthand

safetyrisks/hazardstoconcernedpersonnel

10 3 7

PC9. Usetools,equipment,chemicalsandproductsinaccordancewiththesalon'sguidelinesandmanufacturers’instructions

11 3 8

Total 100 25 757.BWS/N9003(Createapositiveimpressionattheworkplace)

PC1. Maintaingoodhealthandpersonalhygiene

100

8 2 6

PC2. Complywithorganisation'sstandardsofgroomingandpersonalbehavior

9 3 6

PC3. Meettheorganisation's

standardsofcourtesy,behaviorandefficiency

9 3 6

PC4. Stayfreefrom

intoxicantswhileonduty

2 1 1

PC5. Wearandcarryorganisation’suniformandaccessoriescorrectlyandsmartly

6 1 5

PC6. Takeappropriateandapprovedactionsinlinewithinstructionsandguidelines

6 2 4

PC7. Recorddetailsrelated 5 2 3


57|P a g e

totasks,asperprocedure

PC8. Participateinworkplace

activitiesasapartofthelargerteam

5 1 4

PC9. Reporttosupervisorimmediatelyincasethereareanyworkissues

3 1 2

PC10. Useappropriatelanguage,toneandgestureswhileinteractingwithclientsfromdifferentculturalandreligiousbackgrounds,age,disabilitiesandgender

7 2 5

PC11. Communicateprocedurerelatedinformationtoclientsbasedonthesector’scodeofpracticesandorganisation’sprocedures/guidelines

7 2 5

PC12. Communicaterolerelatedinformationtostakeholdersinapolitemannerandresolvequeries,ifany

7 2 5

PC13. Assistandguideclients

toservicesorproductsbasedontheirneeds

4 1 3

PC14. Reportandrecordinstancesofaggressive/unrulybehaviorandseekassistance

4 1 3

PC15. Usecommunicationequipment(phone,emailetc)asmandatedbyyourorganization

4 1 3

PC16. Carryoutroutinedocumentationlegiblyandaccuratelyinthedesiredformat

6 2 4

PC17. Fileroutinereportsandfeedback 4 1 3

PC18. Maintainconfidentiality

ofinformation,asrequired,intherole

4 1 3

Total 100 29 71

Documents

QP and NOS - Beauty Therapistv2 · Beauty Therapist needs to be knowledgeable on health safety and hygiene, beauty products, and a range of beauty therapies. Personal Attributes: