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QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic Communications and Post Department, Public Utilities Commission of Latvia Regional Expert Workshop for Europe on “New Issues in QoS Measuring and Monitoring”, 25-26 November 2015, Bologna, Italy

QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Page 1: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

QoS Monitoring and Quality of 4G Services in Latvia

Elmars Lipenbergs Head of Quality of Service division, Electronic Communications and Post Department, Public Utilities Commission of Latvia

Regional Expert Workshop for Europe on “New Issues in QoS Measuring and Monitoring”, 25-26 November 2015, Bologna, Italy

Page 2: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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UNIVERSAL SERVICE DIRECTIVE Article 22.2 National regulatory

authorities may specify, inter alia, the quality of service parameters to

be measured and the content, form and manner of the information to

be published, including possible quality certification mechanisms, in

order to ensure that end-users, including disabled end-users, have

access to comprehensive, comparable, reliable and user-friendly

information…

UNIVERSAL SERVICE DIRECTIVE

Page 3: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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• Regulations Regarding Quality Requirements of Electronic Communications Services, Submission and Publishing of Quality Reports;

• Quality Measurement Methodology of Electronic Communications Services;

• Regulations Regarding the General Authorisation.

REGULATORY ACTS FOR THE QoS REQUIREMENTS

Page 4: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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The European Union member states intend to make this band of auctioned frequencies available for broadband mobile communications to provide Internet access services, especially in rural areas, after switching to digital television

• The rights to commercially use 791.0 MHz – 821.0 MHz/832.0

MHz – 862.0 MHz bands of radio spectrum in the Republic of Latvia were offered to three auction winners. Each auction winner was granted the rights to commercially use only one part of the auctioned radio spectrum in the Republic of Latvia for 18 years from July 1, 2015

THE “DIGITAL DIVIDEND” AUCTION

Page 5: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Activities of Latvian operators developing the 4G networks

Progress in 4G networks development

2012 • «Latvijas Mobilais Telefons» - some places in largest cities and in capital Riga

2013

• «Latvijas Mobilais Telefons» - development of the LTE network in some places around the country

• «Tele2» - some places in capital Riga

2014

• «Latvijas Mobilais Telefons» - active development of the LTE network

• «Tele2» - active development of the LTE network

2015

• «Latvijas Mobilais Telefons» - continuing development of the LTE network

• «Tele2» - active development of the LTE network

• «BITE Latvija» - some places in capital Riga and around the Riga and some places in largest cities (LTE+)

1,8 GHz

+2,6 GHz

+DD 800 MHz

Page 6: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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4G coverage map 2013 – «Latvijas Mobilais Telefons»

Page 7: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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4G coverage map 2015 – «Latvijas Mobilais Telefons»

Page 8: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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4G coverage map 2015 – «Tele2»

Page 9: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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4G coverage map 2015 – «BITE Latvija»

Page 10: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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ITEST measurement principles

IP Network

Terminal

equipment/

Test computer

ITEST

QoS measurement

server

Measurement System web

server and measurement

software

Measurement

System web pageMeasurement initialization

Measurement data flow – test packets

Network

termination

point

Latvian

Internet

Exchange Point

Measurement software engine supported by Visualware Inc.

Page 11: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Internet services coverage by technologies 2014

[VĒRTĪBA]

[VĒRTĪBA] [VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA] [VĒRTĪBA]

[VĒRTĪBA]

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

BITE Latvija LMT Tele2

4G

3G

2G

DATA TRANSMISSION SERVICES AVAILABILITY BY TECHNOLOGIES* (%)

*QoS regular measurements data 31DEC2014

Page 12: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Internet services coverage by technologies 2015

[VĒRTĪBA] [VĒRTĪBA] [VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA]

[VĒRTĪBA] [VĒRTĪBA]

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

BITE Latvija LMT Tele2

DATA TRANSMISSION SERVICES AVAILABILITY BY TECHNOLOGIES* (%)

4G

3G

2G

*QoS regular measurements data 30SEP2015

Page 13: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Data transmission speed values

0.97 0.16 0.14

6.38

4.23

5.57

24.65

21.02

15.82

0.00

5.00

10.00

15.00

20.00

25.00

Bite Latvija LMT Tele2

AVERAGE DOWNLOAD SPEED* (Mbps)

2G

3G

4G

*QoS regular measurements data 30SEP2015

Page 14: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Internet monitoring measurements* made by SPRK

*SPRK QoS measurements data 2015

Page 15: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

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Internet measurements* places made by SPRK across country in 2015

*QoS regular measurements data 31OKT2015

Page 16: QoS Monitoring and Quality of 4G Services in Latvia · 2015-11-25 · QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic

THANK YOU FOR ATTENTION

Elmars Lipenbergs @-mail: [email protected]

Regional Expert Workshop for Europe on “New Issues in QoS Measuring and Monitoring”, 25-26 November 2015, Bologna, Italy