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Tackle the Chaos and Take Charge of Change Fontana Coy CI Transformation Coach Duha Center of Excellence

QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

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Page 1: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Tackle the Chaos and Take Charge of Change

Fontana Coy CI Transformation Coach

Duha Center of Excellence

Page 2: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Agenda

• Overview• What is 6S?

• 6S Any where and Anybody! • Empower and Engage

Page 3: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

• Does everyone know where applicable Safety Exits are located?

• Does everyone know where the external muster points are located?

• Does everyone know where the closest fire extinguishers are located?

• Do you know where the Automated External Defibrillators (AED) Centers are located

• Does anyone have any other safety questions or concerns before we start?

Pre-Event Safety Check !

Page 4: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

6S Overview & Objective• The 6S system will allow you & your team

to tackle the everyday Chaos and take charge of productive Change.

• Having a system to Engage & Empower your team will make effective and structured change easy!

Page 5: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Understanding 6S• Based on Japanese and English words

that start with ‘S’• The foundation for all improvements • Focuses on Visual Order, Organization,

Cleanliness and Standardization• Results include a simplified work

environment, reduced waste & non-value added activity while improving quality, efficiency & safety.

Page 6: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

The 6 S’s

SORTSHINE

SET IN ORDERSTANDARDIZE

SUSTAINSAFETY

Page 7: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#1 SORT• Sort involves identifying the items in a

defined space according to what is necessary and unnecessary.

• Items are Sorted from ‘required but not frequently used’, ‘required & frequently used’, ‘not needed but requires management approval’ and ‘not required’.

Page 8: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#2 SHINE• Once the area has been sorted and the

space is empty, we do a general SHINE of the area.

• Cleaning the area will also allow us to easily identify problems (i.e. leaks or damage) so we can easily identify the root cause so it does not return.

• Establish a daily routine to maintain the area.

Page 9: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

The 6S Numbers Game

The RulesThere are 6 Colour

Coded Stages! Keep your sheets face down

until your instructed to use them.

20 secs per stage

Page 10: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Green: Current State

Page 11: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

1st Step is to SORT

All Unnecessary numbers, 50+, were

removed!

Page 12: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Blue: SORT

Page 13: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#3 SET IN ORDER• Unnecessary items have been removed,

space has been cleaned, so now we can identify the best location for the tools frequently used.

• Installing Visual management tools like shadow boards, labelling, Colour Coding will ensure all tools needed are ready and located at POU.

Page 14: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements
Page 15: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Back to the numbers…

For this exercise we are skipping the Shine step and moving to Set in Order!

A Grid has been installed to allow us to do our job a little easier!

Page 16: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Pink: Set in Order

Page 17: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#4 STANDARDIZE• Ensures the actions of SORT, SHINE and

SET IN ORDER are maintained. • Using consensus, the team comes up with

the best practice for a particular process or area and uses visual management to minimize deviations..

Page 18: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements
Page 19: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Lets go back to our numbers!We have already made a significant improvement and now we need to Standardize!

It seemed logical to organize the numbers in a standard way to make the completion of the task as easy as possible!

Page 20: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Yellow: Standardize

Page 21: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#5 SUSTAIN• How do we sustain the improvements

we’ve gained in the 6S event ? • This can be achieved through regular

audits, establishing daily responsibilities or installing Visual Assist Photographs (VAP)

Page 22: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Visual Assist/Audit Photograph to sustain

the area

Photo of what’s inside the drawer

Page 23: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

#6 SAFETY• Ensuring that any

changes that were made are still safe and we haven’t sacrificed safety to improve the process or area.

• Will our new system allow us to detect a problem right away?

Page 24: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Make your Safety System Visual!

Page 25: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Does the system work? Lets do a test!

Two numbers are missing, how long will it take to find them in our shift?

White

Page 26: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

With our standards in place, does it help?

Goldenrod

Page 27: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

The Key to success…• Team Involvement and Team Consensus!• Finding ways to be efficient will allow us to

make change easier• Remove the ‘noise’ so you can focus on

what’s important• These principals are applicable in every

environment physical and virtual!

Page 28: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

These principals don’t stop at the workplace!

But wait!

Page 29: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

ANYBODY, ANY WHERE, ANY AGE!• 6S Kaizen at home by 8 year old Meghan

Smith• Scope: Meghan’s room

Page 30: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Before After

Improved Floor Space & Less Clutter

Page 31: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Before AfterMore Workspace

Page 32: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Before AfterLess Clutter

Page 33: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Unnecessary Items Removed!Before After

Page 34: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

• 6S Makes CHANGE Easy and Empowering!

• 6S Involves Collaboration for Success!• 6S Gets rid of the noise so you can focus

on the task! • Try it at home and start small!

Closing Key Points

Page 35: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Want to learn more?• 2 Second Lean by Paul Akers• Who moved my Cheese? by Spencer

Johnson• Learning to See by Mike Rother & John

Shook• Everything I know about Lean I Learned in

First Grade by Robert Martichenko

Page 36: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements
Page 37: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Questions and Answers!

Page 38: QNET / Manitoba Quality Network - Tackle the Chaos and Take … · 2018. 5. 22. · • Based on Japanese and English words that start with ‘S’ • The foundation for all improvements

Fontana CoyCI Transformation Coach, Duha Center of Excellence

m: (204) [email protected]

www.duha-ce.com