Training on Line

QMS DISCIPLINE

“Quality Management system” is the mother of AS 9100 requirements andSustenance of this is the essence of success and remaining leaders inAerospace Business

1. What is Quality?

According to the American Society for Quality, “quality” can be defined in the following ways:

Based on customer’s perceptions of a product/service’s design and how well thedesign matches the original specifications.

The ability of a product/service to satisfy stated or implied needs. Achieved by conforming to established requirements within an organization.

2. What Is a Quality Management System?

A quality management system is a management technique used to communicate toemployees what is required to produce the desired quality of products and servicesand to influence employee actions to complete tasks according to the qualityspecifications.

OR

A system by which an organization aims to reduce and eventually eliminatenonconformance to specifications, standards, and customer expectations in the mostcost effective and efficient manner

3. What Purpose Does a Quality Management System Serve?

Establishes a vision for the employees. Sets standards for employees. Builds motivation within the company. Sets goals for employees. Helps fight the resistance to change within organizations. Helps direct the corporate culture.

4. Why Is Quality Important?

Business success may simply be the extent to which your organization can produce ahigher-quality product or service than your competitors are able to do at a competitiveprice. When quality is the key to a company’s success, quality management systemsallow organizations to keep up with and meet current quality levels, meet theconsumer’s requirement for quality, retain employees through competitivecompensation programs, and keep up with the latest technology.

5. Facts on “Quality and Business”

“With ever increasing competition and consumer expectations, professionals andbusiness managers cannot ignore quality issues and expect to maintain or improvetheir competitive position”

“Organizations that do not accept that quality improvement is going to be ingrainedinto every part of their business are not going to be around to see what the futurebrings”

“The notion of quality in business focuses on the savings and additional revenue thatorganizations can realize if they eliminate errors throughout their operations andproduce products and services at the optimal level of quality desired by theircustomers.”

6. RULES FOR SUCCESS & SUSTENANCE

Technical discipline and technical integrity is the essence of success andsustenance of QMS & Customer requirements.

All who matter for QMS need to be familiar with requirement of QMS & their share ofresponsibility in it. (One needs to spend a little time to go through the DTL QMSdocuments to become familiar on the requirements.)

Systematically implement these in their area of work and monitor constantly

Faithfully bring the departures to the notice of their HODs for corrective and preventiveactions.

Constantly update the knowledge on this to keep the requirements up to date.

For every problem, there a solution and as such one should not hesitate to discusswith the concerned instead of getting worried about it or keeping them within.

Note: Some of the above have been picked from internet..

M V MohanGM (Q) & MRDTL -Aerospace Dt 16.03.14

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