Qmoe For Manufacturing Wp090862

Qwest® Metro Optical Ethernet for Manufacturing

Delivering Secure, Scalable Connectivity Across Metro Areas

As manufacturers become more reliant on technology to automate processes, im-prove efficiency, and interconnect a head office with data centers and manufacturing plants, one thing is clear – demand for secure, reliable, robust, high bandwidth con-nectivity continues to rise. Qwest Metro Optical Ethernet, or QMOE™, is a flexible, highly scalable solution that delivers switched, Ethernet connectivity to enable these organizations in the manufacturing sector to extend their local area networks to other metro sites for increased efficiency with traffic prioritization.

QMOE is backed by Qwest’s Spirit of Service®, which provides technical expertise, responsive account management, and world-class services that exceed customers’ expectations for quality, value, and reliability.

I N C O L L A B O R AT I O N W I T H

Introduction 1

Competing in a Global Economy 2

What is Qwest® Metro Optical Ethernet? 3-4

Supporting Advanced Technologies 5-6

Rapidly Adapting to Change 7

Integrating Processes and Documentation 8

Reducing Operating Costs 9

Alcatel-Lucent Ethernet Service Switch 10

Table of Contents

Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

PLM, SPC, FMS, SCADA, WIP, and MES1 are all part of an alphabet soup of tech-nologies that have changed the way companies in the manufacturing sector do business. ISO 90012 compliance influences the sheer amount of data that manu-facturers must maintain to document processes. Yet a divide between enterprise systems and the factory floor still makes process improvement difficult.3 Secure, reliable high bandwidth connectivity between systems and across the company-wide network can help manufacturers bridge that gap to become more efficient, more competitive, and thus potentially more profitable.

For example, CAD/CAM systems are a mature technology that has been prevalent in industry for more than a decade. Now, companies are sharing extremely large CAD drawing files in real time, within the company, and with partners and vendors, to make follow-the-sun engineering changes in a product line possible. The data collected by Manufacturing Execution Systems (MES), used to automate processes within a plant, can now be shared across the enterprise, along with the process applications, to enable a manufacturer to easily shift production of a product from one plant to another to optimize use of production capacity and personnel.

Qwest® Metro Optical Ethernet, or QMOETM, offers a highly scalable, secure, and cost effective solution to meet the connectivity demands of the evolving manufac-turing sector, between multiple locations, across metro areas. QMOE has also been shown to deliver greater service flexibility – an institution can obtain precisely the amount of bandwidth required – over a network that allows customers to upgrade and increase capacity quickly.

Introduction

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1(PLM) Product Lifecycle Management; (SPC) Statistical Process Control; (FMS) Flexible Manufacturing System; (SCADA) Supervi-sory Control and Data Acquisition; (WIP) Work in Progress; (MES) Manufacturing Execution System2ISO 9000:2000 is the standard that provides a set of standardized requirements for a quality management system.3“Identifying the Divide Between Plant-floor and the Enterprise”, Datamonitor, June 9, 2007


In a global economy, where manufacturing operations are outsourced or relocated to lower cost regions of the world while engineering talent it tapped into wherever it might reside, companies must control costs and maximize efficiency to success-fully compete. In this environment, IT managers in the manufacturing sector focus on four operational imperatives:

Supporting Advanced TechnologiesManufacturing companies are increasingly automating their systems and pro-cesses, collaborating online with their vendors, partners and customers, and implementing systems that enable them to easily transfer production from one plant to another.

Rapidly Adapting to ChangeImplementing running changes in a product line, without shutting down production, can dramatically improve manufacturing efficiency and profitability. This requires close communication between design, purchasing, and the plant manager.

Integrating Processes and DocumentationBecause of the multiple sources of data in a typical manufacturing process, process integration can be a challenge. Sharing consolidated data with ERP systems and the supply chain in a secure fashion adds to the difficulty.

Reducing Operating CostsWith ever increasing pressure to improve productivity and profitability, IT managers know that they must achieve the first three imperatives while reducing costs and improving resource utilization.

Competing in a Global Economy

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Qwest Metro Optical Ethernet service, QMOETM, combines the simplicity and low cost of Ethernet with the speed and reliability of optical fiber to deliver flexible, highly scalable connectivity between headquarters offices and multiple plants across a metropolitan area. QMOE is available in point-to-point and multipoint service configurations, with bandwidth available in manageable increments from 10 Mbps to 1 Gbps. Traffic flows securely as Ethernet virtual circuits (EVCs) across a shared network infrastructure.

QMOE seamlessly extends access to data and business applications across a metro area, all with the utmost in privacy and security. QMOE can connect a design center to a vendor and purchasing to the factory floor to implement a running change in a part or process without shutting down the production line. In addition to IP-centric applications, QMOE is ideal for converging voice, video, and Internet traffic to elimi-nate network overlays.

Qwest® Metro Optical Ethernet

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Qwest Metro Optical Ethernet

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Qwest® Metro Optical EthernetQ

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Securely connects multiple facilities across a metropolitan area•

Point-to-point and multipoint service available•

Supports adoption of advanced manufacturing technologies•

Offers unparalleled scalability to precisely match bandwidth to requirements•

Delivers high availability – up to 99.9% with the Quality of Service feature•

Enables control over routing and traffic priority•

Is more cost-effective solution overall than other service options•

Is backed by the Qwest Spirit of Service• ®

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Qwest offers a Quality of Service (QoS) feature with QMOETM that enables manufacturers to prioritize network traffic by type to help ensure availability and efficiently manage network resources. Priority 1, for example, might be reserved for real-time supply chain management systems that require low latency connections. Priority 2 might be used for sharing CAD drawings and other large files; Priority 3 for regular business data; and Priority 4 for communications that only require best effort service. Many firms in the manufacturing sector also prefer QMOE because it enables them to control routing and traffic priority.

Qwest can assist manufacturers with the design and deployment of customized network solutions through the Qwest® AdaptiveBuild® process, supported by Qwest technical experts in the Qwest National System Design Center. QMOE so-lutions are highly reliable and backed by a written Service Level Agreement (SLA) that defines performance objectives. The Qwest Network Operations Center (NOC) continually monitors the health of the network to support SLAs.


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Network Requirements

Private, secure networking• Flexible capacity to accommodate large • planned and unplanned data transmissionsHigh availability and survivability•

Private, secure networking• Network extensibility• Network storage and retrieval •

Real time connections • Capacity to transport large CAD/CAM files• Scalable bandwidth• Quality of Service•

Qwest Solution

QMOETM can include high capacity, redundant trunk connections enabling switching in the event of a detected failure. Connectivity between plants can be designed through the AdaptiveBuild pro-cess to meet specific requirements.

QMOE supports most higher-layer applications and is often used as the preferred transport to connect data centers because of its large capacity.

QMOE supports collaborative design through point-to-point EVCs capable of handling large frame sizes.

ISO 9001 Compliance & Business Continuity/Disaster Recovery (BCDR)ISO 9001 compliance requires that process documentation be available on demand. Automated processes further complicate business continuity planning.

Manufacturing Execution Systems (MES)Manufacturing companies are adopting technologies that allow them to adapt rapidly to change – for example, using MES solutions to move production and processes from one plant to another to bal-ance resources and demand.

Product Lifecycle Management (PLM), CAD/CAM & Collaborative DesignManufacturers are increasingly collaborating with partners, transmitting large CAD drawings in real time.

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Network Requirements

High network availability• Network flexibility to accommodate traffic • prioritizationQuality of Service•

Scalability to handle exponential growth in • product and shipment tagsHigh resiliency• High network availability•

High capacity network • Quality of Service•

Qwest Solution

The QoS features available with QMOETM enable prioritization of traffic to update inventory sys-tems in a cost-effective manner.

QMOE is highly scalable in flexible increments to adjust to increases in bandwidth driven by RFID technology. In addition, the service can aggre-gate traffic from many sites to a hub for further processing.

QMOE supports distance learning, video, data, and voice in an environment with low latency and jitter, necessary for sensitive applications.

MRP/ERP & Supply Chain Management (SCM)Adaptive manufacturing processes require tight integration with MRP and ERP systems, and the extended supply chain to optimize inventories.

Radio Frequency Identification (RFID)Use of RFID technology continues to expand, from product identification tracking of complex shipments.

Distance TrainingUse of video and other media for conferencing, online collaboration, training and professional development.Su

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Implementing running changes in a product line, without shutting down production, can dramatically improve manufacturing efficiency and profitability. This requires close communication between design, purchasing, and the plant manager. QMOETM keeps point-to-point and multipoint networks up, accessible, and operating at peak performance.

High AvailabilityThe QMOE infrastructure utilizes carrier-grade network elements, with stringent reliability requirements, and resilient failure recovery mechanisms to optimize the service for minimal failover administration.

Flexibility/ScalabilityQMOE can support point-to-point and multipoint connections with band-width profiles up to 1 Gbps. Unparalleled scalability, with bandwidth profiles available in 10 Mbps increments from 10 to 100 Mbps, and in 100 Mbps increments from 100 to 1 Gbps, (also at 150 Mbps, complementing traditional private line speeds) allow companies in the manufacturing sector to cost-effectively match QMOE to their requirements.

Quality of ServiceCustomer selected Quality of Service is an optional feature of the QMOE service, to enable IT professionals in the manufacturing sector to manage network resources more efficiently, avoiding over-provisioning, while ensuring the performance of critical applications.

Rapidly Adapting to Change

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For optimal efficiency, multiple sources of data from the manufacturing process must be shared securely between plants and business systems in headquarters, between headquarters and supply chain partners, and with remote data centers to support business continuity and disaster recovery planning. QMOETM is provided across a carrier-class optical network with secure facilities governed by the strict network policies.

SecurityData travels over the QMOE infrastructure as native Ethernet, so many of the security methods used in the LAN can be extended across the metro area. Connections are made through Ethernet virtual circuits (EVCs) that partition traffic securely while maintaining connectivity across all devices. When complemented by stateful firewalls, intrusion detection systems, anti-virus solutions, and the like, security can be efficiently maintained across the network.

Rapid Response TimesQwest assists manufacturers with the design and deployment of custom-ized network solutions, including business continuity and disaster recovery, through the Qwest AdaptiveBuild process. Whether it supports seamless integration of design and trading partners or helps ensure the survivability of mission-critical applications, QMOE is always backed by responsive account management and service delivery personnel, committed to the Qwest Spirit of Service®.

Integrating Processes and Documentation

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Succeeding in an era of global competition requires manufacturing firms to reduce cost wherever possible. In this climate, IT managers in the manufacturing sector are still challenged to adopt new technologies to improve efficiency, productivity, and competitiveness. QMOETM supports a balance between lower costs and technol-ogy adoption through its unsurpassed flexibility and reliability.

Extended ReachQMOE can securely connect headquarters, branches, and plants to improve productivity while enabling efficient collaboration and manufacturing process management. Plus, with a QMOE solution, efficient BCDR and remote stor-age plans can be implemented, all with the security, availability, and reliability that companies in the manufacturing sector require.

Lower IT Management CostsIn addition to eliminating LAN/WAN protocol conversions and the need to support multiple legacy WAN services, QMOE enables manufacturing enterprises to merge IP data and applications, voice, video, and Internet traffic on a single network service. QMOE additionally enables the consolidation of servers and remote facilities, further reducing overhead and ongoing manage-ment costs.

More Cost-Effective OverallQMOE bandwidth costs are typically lower than traditional private line ser-vices and those based on synchronous optical networks. Unparalleled flex-ibility and scalability allows manufacturers to better tailor bandwidth to their specific requirements.

Reducing Operating Costs

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With industry leading density and performance, the Alcatel-Lucent 7450 Ethernet Service Switch router supports scalable, reliable and predictable SLA-based Carrier Ethernet services. The Alcatel-Lucent 7450 ESS router, part of the Service Rout-ing platform, overcomes the limitations imposed by traditional Ethernet switches while minimizing operating expenses to reduce the total cost of ownership.

Dramatically improves network stability, scalability, availability and performance •

Quality of Service management enables support for different traffic types •

Superior provisioning tools speed deployment of new Ethernet services •

For more information, please contact your Qwest Representative or go to www.qwest.com.

Qwest Metro Optical Ethernet: Qwest Metro Optical Ethernet from Qwest Communications Corporation

is available in selected areas. Rates vary depending on speed and term commitment selected. Installation

charge may apply. Additional equipment may be required. Contact Qwest for availability and additional

restrictions. All marks are the property of their respective companies.

Enabled by Alcatel-Lucent 7450 Ethernet Service Switch


I N C O L L A B O R AT I O N W I T H

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Qmoe For Manufacturing Wp090862