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Page 1: QM1210 Seneca System Compatibility and Supported Platforms ... · Seneca integrates with Microsoft Windows TAPI compliant telephone systems to provide integrated telephony features

Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 1

Seneca System Requirements and Supported Platforms

Overview

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Seneca System Requirements and Supported Platforms Overview

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© Copyright Egton Medical Information Systems Limited 2018

Controlled Document Version 10: 22 November 2016

Title: QM1210 Seneca System Compatibility and Supported

Platforms Overview

Saved as: QM1210 Seneca System Compatibility and Supported

Platforms Overview.doc

Published by EMIS Documentation

Egton is a trading name of Egton Medical Information Systems

Limited

No part of this document may be sold, hired, reproduced or

transmitted in any form or by any means, electronic or

mechanical, including photocopying, recording and information

storage and retrieval systems for any other purpose than the

purchaser’s use without the express written permission of Egton.

Every effort is made to ensure that your Egton documentation is

up to date, but our commitment to constantly improve our

software and systems means that there may have been changes

since this document was produced

Associated documentation

QM1209-Seneca Server Components Installation and

Configuration

QM1206-Seneca Client, Add-Ins and Optional Components

Installation

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Seneca System Requirements and Supported Platforms Overview

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Contents 1 Document Purpose ..................................................................................................................... 4

2 Seneca System Overview Diagram ............................................................................................ 5

3 Server Specifications .................................................................................................................. 6 3.1 Minimum Requirements.................................................................................................................... 7 3.2 Supported Platforms ......................................................................................................................... 7 3.3 Optional Components ....................................................................................................................... 8

3.3.1 Database Backup Monitoring ........................................................................................................................ 8 3.3.2 Disk Space Monitoring ................................................................................................................................... 8 3.3.3 Comms/Polling Solution ................................................................................................................................ 8 3.3.4 Web Service .................................................................................................................................................. 8

4 Client Specifications ................................................................................................................... 9 4.1 Minimum requirements ..................................................................................................................... 9 4.2 Supported Platforms ......................................................................................................................... 9

5 Software Integration Services ................................................................................................... 10 5.1 SMS ............................................................................................................................................... 10 5.2 TAPI ............................................................................................................................................... 10 5.3 Fax ................................................................................................................................................. 10 5.4 PCA Predict .................................................................................................................................... 10 5.5 Bundledocs .................................................................................................................................... 10 5.6 Laserform ....................................................................................................................................... 10

5.6.1 Supported Laserform Versions .................................................................................................................... 10

6 Seneca Digital Dictation Solution.............................................................................................. 11 6.1.1 Supported Versions and Hardware ............................................................................................................. 11

7 Speech Processing Solutions (SPS) Digital Dictation ............................................................... 12 7.1.1 SPS License Server ..................................................................................................................................... 12

7.2 SPS Client Software ....................................................................................................................... 13 7.2.1 FAT Client Only ........................................................................................................................................... 13 7.2.2 Thin Client (RDS/Citrix Environment) .......................................................................................................... 13

7.3 SPS Supported Client Hardware .................................................................................................... 14

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Seneca System Requirements and Supported Platforms Overview

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1 Document Purpose

The purpose of this document is to summarise:

How Seneca functions, including the server(s) and client components;

Hardware and software requirements for the server(s) and the client components, including

supported platforms;

Any integration services.

Note - Microsoft periodically release updates to their software. These either fix operational problems that

are discovered after general release or provide additional functionality. They are referred to as either

‘Service Packs’ or ‘Software Revisions’. Your respective Operating System, SQL Server version and

version of Microsoft Office must have the most recent update installed. This information can be found on

the Microsoft website - www.microsoft.com.

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2 Seneca System Overview Diagram

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3 Server Specifications

The Seneca system requires 3 mandatory server components to function. Depending on your

infrastructure, the components can be hosted on one or more servers.

Microsoft SQL Server

Seneca is a client-server application. It relies on a Microsoft SQL database.

Patching Mechanism

The server hosting the patching mechanism requires the FTP Service of IIS to be installed.

Clients connect to the patch server each time it is launched and will download updates if any are present.

The patch server requires internet connectivity to the Egton application patch server via active FTP in

order to retrieve updates which is done automatically when any are available.

FTP Object Store

Objects such as e-mails and Word documents are stored in a Windows directory and are accessed and

maintained via the FTP Service of IIS.

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3.1 Minimum Requirements

*SQL Server Patching Mechanism FTP Object Store

Number of Users

Processor Speed

RAM Allocation

**Database Storage

RAM Allocation

Storage Allocation

RAM Allocation

***Storage Allocation

1 - 30 Dual Core

or Quad

Core

2.0 GHz or

faster

8GB 8GB

1GB 1GB 1GB

144GB

31 - 50 16GB 16GB 288GB

50 – 100 32GB 32GB 576GB

*It is recommended that the Seneca databases are stored on a separate drive to the Operating System to

ensure best performance from the SQL Server.

**Whilst Seneca can run on an express version of SQL Server, it is not recommended due to the limited

database storage and RAM allocation.

***Storage is an estimate only and depends upon intended usage.

3.2 Supported Platforms

*Operating Systems

Windows Server 2008 (32-Bit and 64-Bit)

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

SQL Server Versions

SQL Server 2008

SQL Server 2008 R2

SQL Server 2012

SQL Server 2014

*The operating systems listed apply to all Seneca server components.

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3.3 Optional Components

Further information regarding these services can be obtained via the Seneca Support Team -

[email protected].

3.3.1 Database Backup Monitoring

This requires a service installing on the SQL Server. The service will monitor and record the database

backup successes and failures and display the results within the Seneca application.

3.3.2 Disk Space Monitoring

This requires a service installing on the SQL Server. The service will monitor and record the disk space

daily and record the results which can be displayed within the Seneca application.

3.3.3 Comms/Polling Solution

This requires a service installing on a dedicated server. The service is used to scan/poll folders on the

server and upload items such as PDF/s into the Seneca Database automatically.

3.3.4 Web Service

The Seneca Web Service is designed to assist with the extraction of data in a structured format for use

with 3rd party applications.

Note - Integration with this service would be scoped as a separate, chargeable project.

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4 Client Specifications

The client consists of:

The Seneca client;

Seneca Office Add-Ins;

Seneca Adobe Plug-In.

4.1 Minimum requirements

The below minimum requirements are for the machine that will be running the Seneca software.

*RAM requirement is an estimate. If you are installing the client in an RDS and/or Citrix environment, the

RAM allocation will depend on the number of users utilising the server(s).

4.2 Supported Platforms

Operating System

Windows 7 (32-Bit and 64-Bit)

Windows 8 (32-Bit and 64-Bit)

Windows 8.1 (32-Bit and 64-Bit)

Windows 10 (32-Bit and 64-Bit)

Windows Server 2008 (32-Bit

and 64-Bit)

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

Office Version

Office 2007

Office 2010 (32-Bit Only)

Office 2013 (32-Bit Only)

Office 2016 (32-Bit Only)

Adobe Version

Adobe Reader 10

Adobe Reader 11

Adobe Acrobat 10

Adobe Acrobat 11

Adobe Acrobat DC 15

*RAM Available Hard Disk

Space Processor Monitor

Aspect Ratio

4GB 5GB 2 GHz Minimum 1024 x 768 4:3

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5 Software Integration Services

These services integrate with the Seneca software. Some require additional charges which may be

managed by Egton or the service provider.

5.1 SMS

This requires access to the internet web service provided by Textanywhere. This facility allows users to

send text messages from a Seneca file.

5.2 TAPI

Seneca integrates with Microsoft Windows TAPI compliant telephone systems to provide integrated

telephony features. From Seneca, users are able to initiate telephone calls to contacts. If you are receiving

a call, Seneca can match the number to a contact and list their files.

5.3 Fax

This requires access to a service called InterFAX. This facility allows users to send electronic faxes from a

Seneca file.

5.4 PCA Predict

PCA Predict is an Address Validation Service. When adding contacts into the Seneca system, it will

contact the PCA Predict web service to collect the full address details.

5.5 Bundledocs

Bundledocs essentially takes documents (.DOCX, .MSGs, .PDFS etc..) and merges them into a single

bundle (a .PDF document). The primary goal is to produce a single document with an index and page

numbers that run through the entire document.

5.6 Laserform

Seneca integrates with Advanced Legal’s Laserform via the Laserform ActiveX Control. A standard

Advanced Legal Laserform installation is required.

5.6.1 Supported Laserform Versions

Laserform Versions

6.7

6.7.1

9.6

9.7.3

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6 Seneca Digital Dictation Solution

Note - The Seneca Digital Dictation solution is for FAT clients only.

In order to use the SpeeckMike with Seneca, the Philips Device Control Centre must be installed on the

relevant client(s).

6.1.1 Supported Versions and Hardware

Philips Device Control Centre version

3.4

SpeechMike Devices

Philips 6274

Philips 3220

Phillips SpeechMike Pro ||

Premium (LFH3500/00)

Foot Pedals

Olympus R27

Olympus R28

Olympus RS26

Philips LFH0210

Philips LFH6212

Philips LFH2330

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7 Speech Processing Solutions (SPS) Digital Dictation

Speech Processing Solutions (SPS) is client-server digital dictation software. SPS integrates with Seneca

and can also run over RDS and Citrix.

7.1.1 SPS License Server

In order to use SPS, a component (SPS Licensing Server) must be installed on a server. Each time an SPS

client is launched, it will connect to the SPS License Server.

SPS License Server Version

4.5

SPS License Server Supported Operating System

Windows Server 2008 (32-Bit and 64-Bit)

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

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7.2 SPS Client Software

7.2.1 FAT Client Only

SpeechExec SDK Version

4.5.770

SpeechExec SDK Supported Operating System

Windows Vista (32-Bit and 64-Bit)

Windows 7 (32-Bit and 64-Bit)

Windows 8 (32-Bit and 64-Bit)

Windows 8.1 (32-Bit and 64-Bit)

Windows 10 (64-Bit Only)

7.2.2 Thin Client (RDS/Citrix Environment)

The SPS software can run over the Citrix ICA and RDP Protocol.

Philips Speech Drivers

3.3.331.09

*Philips Speech Drivers Supported Operating System

Windows Vista (32-Bit and 64-Bit)

Windows 7 (32-Bit and 64-Bit)

Windows 8 (32-Bit and 64-Bit)

Windows 8.1 (32-Bit and 64-Bit)

Windows Server 2008 (32-Bit and 64-Bit)

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

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7.3 SPS Supported Client Hardware

Devices

Part Code Product Name

LFH3000/01 SpeechMike Air Push Button

LFH3010/01 SpeechMike Air (Int) slide switch

LFH3020/01 SpeechMike Air (Phi) slide switch

LFH3200/00 SpeechMike III Pro (push)

LFH3210/00 SpeechMike III Classic (Int)

LFH3220/00 SpeechMike III Classic (Phi)

LFH3500/00 SpeechMike III Pro Premium

LFH3510/00 SpeechMike III Classic Premium

(Int)

LFH3520/00 SpeechMike III Premium (Phi)

Foot Pedals

Part Code Product Name

LFH5220/00C Transcription h/w USB Foot

Control, 334 and adaptor

LFH2310/00 USB Foot control - 3 pedal (Phi)

style

LFH2320/00 USB Foot control - 3 pedal (Int)

style

LFH2330/00 USB Foot control advanced (4

pedal)

LFH2305/00 USB Hand Control