QCC@ICC Proposal for All as on 17122008

8/14/2019 QCC@ICC Proposal for All as on 17122008

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Diversified Promotion & Service Sdn.Bhd.Incorporated in Malaysia (Co. No:391758-D)

Unleashing the hidden talents of human capital through the right learning and best

practices.

Title of Proposal:

Making Teamwork like Quality

Circles (QCC/ICC or KMK) help

solve problems,make improvements

and build YOUR business.(this includes Training/Facilitation and Coaching sessions for your

company/organisation.)

Proposed by :Ramli Abu Hassan-Founder and Principal

Consultant of Diversified Promotion & Service Sdn.Bhd.Date Prepared:17th December,2008.

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia

E-mail: [email protected]@hotmail.com [email protected]

Customer Service Hotline: +6-019-2537165 (Ramli)

Tel/Fax:+6-03-55412936

Website:http://uk.groups.yahoo.com/group/dpsworldclassand www.linkedin.com/in/ramlipromoter

YouTube:www.youtube.com/pramleeelvis (all DPS training videos are here including sports,travel,etc.)

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practices.

Rationale:

In this era of globalization and free trade,the world we live in is changing

(really)fast with new structures,technologies,business processes,leadership

styles,systems,standards,talent management and customer orientation.The

need to develop and unleashed the human talent of organisations have

become more important and urgent in order to survive in this great race for

business supremacy in this 21st Century or also better known in the era of the

Knowledge Economy (K-Economy.)

Quality Control Circles or QCCs have been in existence since 1962 as was

started in Japan and later gained popularity and acceptance in other parts of

the world including Malaysia.QCC@ICC or KMK (Kumpulan Meningkat

Mutu Kerja) as also known in the Malaysian government sectors have

officially started in 1983.Currently (2008) the National Productivity

Corporation (NPC) now known as the Malaysia Productivity Corporation

(MPC) as well as the Institut Tadbiran Awam Negara (INTAN) will soon

organised the 25TH QCC/5TH ICC Convention(Innovative and Creative

Circles or ICC as now being known and promoted by NPC)and 25

TH

KMKNational Convention for the respective private sectors and public

(government) sectors.This marked the maturity stage of our QCC@ICC and

KMK with many thousands of teams being established,developed and

sustained after so many years of doing their projects and providing lots of

tangible and intangible benefits to their respective organizations.Your

Company/Organisation is also one of the many active participants in

Malaysias QCC@ICC Journey of Excellence,if you are not,better be one

Now!

About this Proposal: ( Scope of Assignment/s by DPS )Based on DPS experiences with many Top Malaysian Private Companies

and Government Agencies ,DPS wished to submit a proposal as to meet to

your own companys QCC@ICC stated requirements as listed below:




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practices.

To develop and train current QCC@ICC Facilitators & Leaders tobecome more competent and knowledgeable about all aspects of

QCC@ICC.

To train existing QCC@ICC Leaders and Members on QC Tools and

Techniques for proper utilization in their QCC@ICC Projects.

To train new QCC@ICC Leaders and Members (both in

Manufacturing and Administration sectors)on the QCC@ICC

Philosophy,Roles and Responsibilities,QC Tools & Techniques and

Project coordination till completion.

To train New Executives and Managers on becoming EffectiveQCC@ICC Facilitators and Mentors/Champions.

To assist your cos QCC/ICC Secretariat in conducting periodic

QCC/ICC Clinics for all QCC@ICC Leaders/Assistant Leaders to

understand their progress in the PDCA Cycle of their QCC@ICC

Projects based on Plan vs Actual status.

To compliment your Total Quality Management framework for

emphasis on People,Products,Processes,Patrons (Customers) and

Promotions (Sales&Marketing)

The QCC@ICC training programmes that will be provided for yourcompany staff will definitely allow the development of their personal

self,mutual development among the team members as well as total

organisation improvements especially in the areas of

quality,productivity,safety,cost minization,profitability and

teamworking.There are many competencies of the participants that will also

be addressed and will add value to their current performances especially in

terms of skills,attributes and behaviours.

Programme Benefits: (Deliverables)1.For all Participants:Understand the true (real) meaning of the philosophy

of QCC @ ICC especially based on the Union Of Japanese Scientists and

Engineers (JUSE) QC Circle Koryo (General Principles of the QC

Circle)including all aspects of the QCC Fundamentals,Historyand




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practices.

Purpose.The Malaysian QCC@ICC Story and Journey will also behighlighted for all participants knowledge..

2.For Facilitators-they should be able to train,facilitate and guide their

QCC@ICC Leaders and Members in carrying our their QCC @ ICC

projects to completion.They are also to be able to Report to Management on

all the QCC@ICC Status and Progress.

3.For Leaders-they should be able to lead their QCC@ICC and possess a

clear understanding on the purpose of the QCC@ICC activities,the proper

utilization of the QC Tools and Techniques,their roles and responsibilities as

a Leader and together with their Members complete their QCC@ICCprojects in the stipulated time frame as well as producing the best results

based on their Plan-Do-Check-Act Cycle of Control and Improvement.The

Leaders will also possess the right communication techniques and rapport

with their Facilitators or Mentors.

4.For Members-they should be able to understand the QCC Philosophy and

Fundamentals of the QCC including the understanding on the proper usage

of the Basic QC Tools and Techniques.The Members will also understand

their roles and responsibilities in their QCC@ICC and to complete their

QCC@ICC projects in the stipulated time frame as well as producing the

best results based on their Plan-Do-Check-Act Cycle of Control &Improvement.

5.As for the organisation,there will be many QCC @ ICC projects (based

on the QCDSME factors)successfully identified,implemented and produce

many tangible and intangible benefits especially like reduction of defects

and better quality of products(Q),elimination of defects and reduce cost of

nonconformances (C),improve delivery of products (D),better safety

measures at their workplace(S),increase morale at their workplace

(M),cleaner and better sustainable environment (E).

6.As a whole,QCC@ICCs at your company will together assist your TopManagement by creating an impact to Your Cos Business Results with

better quality products and increase productivity.The overall teamwork

environment will be better than before and every QCC@ICC team members

will ensure that Your Company Business Performance and Total Customer




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practices.

Satisfaction(by conformance to customer requirements) will become betterboth domestically and at her overseas markets.Inshallah.

Programme Outline: (In General)

1.QCC @ ICC Philosophy including History of QCC@ICC in Malaysia.

2.The QCC Secretariat Roles & Responsibilities

3.The Role of Facilitators,Team Leaders and Team Members

4.Quality Improvement Tools like Basic 7 QC Tools and the 7 Management

Tools for QC (M7)-where necessary.

5.QCC @ ICC Project based on the P-D-C-A Cycle of Control andImprovement.

6.QCC @ ICC Project Report & Presentation

7.QCC @ICC Presentation Judging Criteria.

8.How to maintain and improve further the QCC @ ICC Teamwork and

Projects.

9.QCC@ICC relationships with subjects like Zero Defect (ZD) Culture

(including Zero Changeovers,Zero Defects,Zero Waste,Zero Delays,Zero

Injuries and Zero Breakdowns),Kaizen,5-S (Visual Organization&Good

Housekeeping),Cross Functional Teamworking,World Class Performance

factors and others (if necessary)10.How to make QCC@ICC People and Projects to bring great impact to

Your Cos Business Results.

Note: For the Basic QCC@ICC Course/s will be conducted mainly in

Bahasa Malaysia (for the benefit of the majority Malay speaking

participants)with some English especially the Quality definitions and

terminology.All other courses will be conducted mainly in English with

Bahasa Malaysia translations (where necessary)

Who Should Attend ?Managers (New),Executives(New),Supervisors,Line Leaders,Workers who

are working in a similar workplace in the same factory or business

process.Preference to all staff who have never attended this QCC@ICC

Training before.




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practices.

Programme Duration:

Preferably 3 days for Facilitators/Mentors/Coaches and 3 days for Team

Leaders and Team Members.

Concluding Session:

The Programme Organiser would draw out the highlights and key action

points from the above training programme/s.The programme/s will end with

conclusions,feedback and presentation of Certificates of Attendance.

Follow-Up:

The programme evaluation will be performed through the evaluation

questionnaires which have been designed to collect participants

ratings,comments and suggestions for future betterment.Evaluations and

suggestions for improvement collected at the end of the training programme

will be incorporated in the subsequent programme as part of a permanent

review process.DPS also recommend a periodic QCC@ICC Clinic Session

with Team Facilitators and Leaders as to understand their progress reports

as well as problems and ideas of managing their QCC@ICCs to the plannedschedule and targeted results.New Teams are encouraged to complete their

maiden project within 4~5 months tenure with at least 2 projects completed

successfully in a calendar year.

Trainers (Facilitators) involved :

1.Encik Ramli Abu Hassan DPS Principal Consultant,MIQM,MASQ

2.DPS Panel of Consultants (on a need / expertise basis)

Fees (Your Investment):1.Professional fee will be RM3,500.00 per working day that includes

professional fees for Encik Ramli and/or DPS Panel of Experts.

2.Transport claims like travel by car or plane,tolls and parking fees will be

charged to Client if training venue is outside of Klang Valley area.




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practices.

3.Accomodation (single room)in hotel and meals of the day must beprovided by Client if training venue is outside of Klang Valley area.

4.Others if deemed necessary (will be informed and confirmed by Client)

5.All payments to be made by cheque to Diversified Promotion & Service

Sdn.Bhd. and made to the attention of Encik Ramli Abu Hassan Managing

Director / Principal Consultant of DPS.

Note:Please apply early to HRDC for your HRDF Claims under the SBL

Scheme.

Banker: Affin Bank Berhad

Branch:Seapark Branch,Petaling Jaya,Selangor Darul EhsanName of Account: DiversifiedPromotion & Service Sdn.Bhd.

Account Number: 1000-6001-4046

Other Matters:

1.DPS Profile including Encik Ramli Abu Hassans Biodata,DPS World

(List) of Customers and other DPS Achievements.

2.Please see attachments for details of Courses and Course Contents for the

respective focus groups (eg.ICC Facilitators and Mentors,ICC Leaders and

Members,New ICCs for Manufacturing and Administration Sectors,others.)

3.DPS together with your Companys Management (in charge of project)will ensure that all requirements or expectations for the above project/s be

designed and meet to the your own companys Management Business Plan

(as advised)

We at DPS sincerely hoped the above proposal will conform to your

requirements and an early confirmation will be much appreciated.

Thank You.

Wassallam.

Ramli Abu Hassan.Managing Director / Principal Consultant

www.linkedin.com/in/ramlipromoter(Ramlis CV available here)

uk.groups.yahoo.com/group/dpsworldclass (dps website)




Tel/Fax:+6-03-55412936



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http://www.linkedin.com/in/ramlipromoterhttp://www.linkedin.com/in/ramlipromoter


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practices.

M:+6-019-2537165Email: [email protected]




Tel/Fax:+6-03-55412936



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Documents

QCC@ICC Proposal for All as on 17122008