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QC Material with Screenshots Naresh Technologie s  Class Notes Trainer : Kishore Kanumalli 1 QUALITY CENTER  Quality Center is a Test management tool which has developed by mercury interactive corporation and now it is acquired by HP. Test Management Tool: A tool which we are using to manage the entire testing process is called Test Management Tool. In this tool we can manage Requirements, TC’s, Executing TC’s and also reporting Defects. Note: Latest version of Quality Center is 11.0 There are two different types of components in Quality Center. (as you can see from the below example Figure 1.0 after installing Quality Center the two components attached on the desktop ) 1. Site Administration 2. Quality Center Figure 1.0 Site Administration : This is admin’s activity. In this component, Admin will create the domain, add the resources, create the projects and assign the resources to the projects. CREATING DOMAIN:  In this, the Site Administrator i.e., admin will create an empty domains. Consider a scenario that some ABC company has got an INSURANCE project, and then admin will create the INSURANCE domain in site administration as follows.,  Navigation: 1. Login to Site Administration (see Figure 1.1, and Figure 1.2 below) Figure 1.1 Mercury Quality Center Icon Site Administration Icon in QC

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QUALITY CENTER  Quality Center is a Test management tool which has developed

by mercury interactive corporation and now it is acquired by

HP.

Test Management Tool: A tool which we are using to manage theentire testing process is called Test Management Tool. In this

tool we can manage Requirements, TC’s, Executing TC’s and also

reporting Defects.

Note: Latest version of Quality Center is 11.0

There are two different types of components in Quality Center.

(as you can see from the below example Figure 1.0 after installing Quality 

Center the two components attached on the desktop)

1. Site Administration2. Quality CenterFigure 1.0

Site Administration: This is admin’s activity. In this

component, Admin will create the domain, add the resources,

create the projects and assign the resources to the projects.

CREATING DOMAIN:  In this, the Site Administrator i.e.,admin will create an empty domains. Consider a scenario that

some ABC company has got an INSURANCE project, and then admin

will create the INSURANCE domain in site administration as

follows.,

 Navigation:1. Login to Site Administration (see Figure 1.1, and

Figure 1.2 below) Figure 1.1

Mercury Quality

Center Icon

Site

Administration

Icon in QC

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Figure 1.2

2. Click on Site Projects Tab (see Figure 1.3) 

Figure 1.3

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3. Click on Create Domain button in Site Projects Tab (see Figure 1.4) 

Figure 1.4

4.   After you click on Create Domain button, it opensCreate Domain Dialogue Box, here enter your domainname (here in this example Figure 1.5 we are entering

the domain name as INSURANCE, see Figure 1.5). Afterentering domain name click on OK button to finishthe creation of domain name.

Figure 1.5

5. It Creates and Empty Domain with the Domain NameINSURANCE (see Figure 1.6

Figure 1.6

 ADDING resources: In this admin will add the resources in

Site Administration.

 Navigation:

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1. Login to Site Administration (see Figure 2.1, and

Figure 2.2 below) Figure 2.1

Figure 2.2

2. Click on Site User Tab (see Figure 2.2 above and Figure2.3) 

Figure 2.3

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3. It Opens Site Users Dialogue Box (see Figure 2.3) and Click on New User Button in Site Users Dialogue Box

(Figure 2.4) 

Figure 2.4

4. It Opens New User Dialogue Box (see Figure 2.5) and 

here enter the details of the New User and click onOK Button to add a new user (See Figure 2.5, here in

this example we are adding new user as RAMA)Figure 2.5

5.  Now you can see the newly added name RAMA in the User Name List (see Figure 2.6) 

Figure 2.6

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CREATING PROJECTS: In this step admin will create projects

and assigns the added users to the projects.

 Navigation:

1. Login to Site Administration (see Figure 3.1, 3.2 below) 

Figure 3.1

Figure 3.2

2. Click on Site Projects Tab  and Select your domain (see Figure 3.3 below).

Figure 3.3

3. Click on Create Project on right side (see Figure3.4)

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Figure 3.4

4. It opens Create Project Dialogue Box, in this selectCreate an Empty Project radio button and click on

 Next (see Figure 3.5). Then it opens create projectname window in that enter the name of the project(see Figure 3.6, here in the example figure we have

given the name of the project as “Proj1”) and thenclick on Next

Figure 3.5

Figure 3.6

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5. It navigates to another window here simply click on Next (see Figure 3.7), then you are navigated to Assign Users Dialogue Box (see Figure 3.8), in thison the right side there is a list of Available

Users. Select the required names and click on the

 Add Selected Users arrow Button to add the selected

name to the project (here in this example we are

adding RAMA, SITA and LAXMANA, in a serial step wisewith numbers see Figure 3.8). After completion ofselecting the name click on OK Button.

Figure 3.7

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Figure 3.8

6.   Now you can see the users added to the project inthe left window (see Figure 3.9 arrow mark where we

have added three users RAMA, SITA & LAXMANA). After

adding names click on OK to navigate to projectfinish window.

Figure 3.9

Here RAMA has

been added to Proj1

from the Available

Users present on the

right side

1

2

3

4

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7. Here in this Project Creation Finish window, selectthe Activate Project check box as well as StoreProjects Repository in the database options  and click on Create Button to finish the creation of Project and Assigning the Users to the project (seeFigure 3.10)

Figure 3.10

8. Here in this Figure 3.11 you can see the successfulcreation of project and assigning of users to the

  project, on the left side you can see the created   project “Proj1” and on the right side you can see

the project 1 created successfully message box

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Figure 3.11

Quality Center: Quality Center is tool where both the testers

and developers will perform activity and especially testing

team will design the requirements, write the test cases and

execute the test cases and reports the defects to the

development team.

Different Tabs in QC 9.01. Requirements Tab2. Test Plan Tab3. Test Lab Tab4. Defects Tab5. Dash Board Tab

Different Tabs in QC 10.01. Requirements Tab2. Test Plan Tab3. Test Resources4. Test Lab Tab5. Defects Tab6. Dash Board Tab

Requirements: We are using this Tab to Manage therequirements. In this phase testing team will design the

requirements directly or import the requirements from excel

sheet

As soon as we receive the requirements in the form of use

cases and business rules document, we need to identify

testable requirements in excel sheet. After completion of

identifying testable requirements we need to conduct four

different types of reviews on testable requirements. After

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completion of client review client will sign-off the

requirements phase.

Once the client has signed off the requirements phase we will

upload those requirements from Excel sheet into requirementstab of quality center.

Requirements Tab consists of below options:1. Add New Requirements2. Add Child Requirements3. Delete Requirements4. Refresh5. Filter6. Select Columns7. Requirement Details8. Attachment

 Add New Requirements: By using this option we can create

requirements In requirements Tab.

 Navigation:

Login to Quality Center As shown in the below figure.

Click on Requirements Tab, as shown in the below figure

First log on to QC

using abc user andclick on authenticate

user and it providesthe details regarding

the user Domain and

Project after thatclick on login button

to login to QC

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Then Click on the New Requirements button or Ctrl + N asyou can see from the below figure 

Here in this example figure, we are adding the requirementsby simply clicking on the above icon, which is known as

New Requirement  option, simply select and double

click on this to open New Requirement Dialogue box as

you can see that from below example figure

Here in this below example figure, you can see the New Requirement Dialogue box opened asa result of clicking on the New Requirement option from the Requirements Tab in QC from

the above figure

Here we are

successfullylogged into the QC

with abc as userand we are at QC

Requirements

Tab.

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Then enter your requirement name with the namingconvertion and click on submit button as shown in the

 below figure 

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Here in this example we are entering the name of the Requirement as

Proj1_ValidateOKButton (as per the naming convention of theproject) and then clicking on SUBMIT button to add the requirement

to requirement tab of QC

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Here in this example you are seeing the newly added Requirement

with the name as Proj1_ValidateOKButton. 

Here in this example you can see the same requirement Proj1_ValidateOKButton

in a more precise and extendable form. After adding this we are adding three more

requirements that you can see from the below Figure

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Child Requirements: Child requirement is the requirement

which is the part of the main requirement and displays under

main requirement

 Navigation:

Login to quality center as shown in the below figure.

Here in this example you can see we have added two more requirements to the

existing requirements all together we have three requirements added to the

requirement tab of QC

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Click on Requirements Tab and select the mainrequirement for which you want to add a New child requirement as shown in the below figure

Click on button as shown in the  below figure then it opens new child requirementsdialogue box.

 New Child Re uirement 

 New Child RequirementButton More Precisely

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Enter new child requirement details and click on submit button as shown in the below figure.

  As you can see the fromthe below figure

Here we are entering the new child requirement for the mainrequirement and then clicking on Submit Button 

 Newly added child requirement 

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Delete Requirements: We are using this option to delete the

added requirements

 Navigation:

Login to QC

Click on Requirements Tab, as shown in the below figure

Select the requirement which we are going to delete, asshown in the below figure

Login to QC using the

authenticated user

name and password

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Click on Delete button and click on the Yes confirmationdialogue box as shown in the below figures.

You can see from the below figure that what we havedeleted from the above figure, before deleting we havethree requirements after deleting we have tworequirements from the below figure

 Note : In Real time Delete Requirement option will be indisabled mode.

Refresh: We are using this option to refresh the requirementstab of quality center

 Navigation:

In the requirements tab click on the refresh button orf5 to refresh the requirements as shown in the belowfigure.

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Filter: We are using this option to identify a value based onselection criteria.

 Navigation:

Click on requirements tab, as shown in the below figure

Click on Filter, as shown in the below figure

Give your filter condition based on your requirement and then click on OK button, as shown in the below examplefigures. 

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Selecting the Set Filter/Sort 

option in Requirements tab of 

QC

You can see more precisely

Set Filter/Sort option in

Requirements tab of QC

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Here you can see moreprecisely the Set

Filter/Sort Dialogue box

with many filed names

(Ex: Author, Creation

Date, Creation Time)

Here we have selected the Author filed as a

selection criterion to get the values about the

authors who have designed the requirements

After Selection Click on this

button to open Selection Filter

Condition Dialogue Box

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Here in this we areselecting the Author name

as ‘abc’ from the Name

field of  Selection Filter

Condition Dialogue Box

After selecting the name

we are simply click onOK Button to view the

name selection criteria in

Filter Dialogue Box from

the below example figure

Here you can see the

selected name ‘abc’

from Filter Dialogue

Box

After getting name in

the Filter Dialogue Boxwe are clicking on OK 

button to get the valuesof selected criteria as

you can see from the

below example figure

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SELECTING MULTIPLE FIELDS (NAMES) WITH LOGICAL OPERATORS

You are seeing the values of selection criteria

 based on the name of the Author ‘abc’ which it is

displaying two values as a result

Here we are selecting author

name as ‘abc’ and also selecting

the logical operator OR 

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And then selecting another author

name as 123 along with logicaloperator OR and Clicking on OK 

button

You can see our

selection criteria inFilter Dialogue Box as

“abc or 122” as a

selection criteria to get

the required values andclick on OK Button to

display the values

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SELECTION BASED ON THE CREATION DATE CRITERIA

Here you can see the different values of authors with 123 and abc, as a result of filtering w

have got four values belonging to both the authors

Values of 

author abc Values of author 123 

Here we are filtering

the data based on the

Creation Date Field,as you can see from

the figure that

Creation Date Field was selected and then

clicked on the right

side button to open

Creation Time

Selection Criteria Dialogue Box, you can

see from the below

example figure

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Here in this we have

different Creation

Date Field valuessuch as Today,

Yesterday,

Previous Year etc.,based on our

requirement we can

select theappropriate field.Here in this example

we have selected

TODAY as the

selection criteria andyou can see that

from the figure.

After selecting

Today field from the

available options inthe dialogue box

simply click on OK 

button to display the

filtered results

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You can see theselected Today field

very much clearly in

the Filter Dialogue 

box, after selectingthis simply click on

OK button to display

the values.

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Here in the above figure you are seeing the results of the selection criteria, where the

requirements that are designed Today was displaying and there are four such values

available.

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USING LOGICAL OPERATORS ALONG WITH CREATION DATE CRITERIA

Here in this example

we are using differentLogical Operatorsalong with the

Creation Date

Criteria, specially inthis example we are

selecting OR operator

along with Today,

ThisWeek and 

ThisMonth to get the

required values based

on the selectioncriteria. After

selecting the criteria

simply click on OK 

button to display

values

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FILTERING THE VALUES BASED ON CREATION TIME

Here in this example youcan see the selected

criteria as Today Or

ThisWeek OrThisMonth 

After this selection simply

click on OK to display the

values according to

selection criteria

Here in the above figure you are seeing the results of the selection criteria, where therequirements that are designed according to Today Or ThisWeek Or ThisMonth were

displaying.

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Here in this examplewe are filtering the

data based on

Creation Timecriteria, first we are

selecting the field

and then clicking theright side button of 

this field opens

Filter Creation

Time Dialogue boxas you can see it

from below example

Here in this example

you are seeing the Filter

Creation Time Dialogue

box where we areapplying the search

criteria based on thecreation time. Here we

can use logical operators

along with creation time

option.

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Here in this example

we are using

>,<,ANDLogical operator along

with time criteria, as

you can see from thesefigures, to get the

required selection

criteria (Ex:

>4:00:00PM And <

5:00:00PM). After

entering the mentioned

values we are simplyclicking on OK, to

display the values

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Here you can seeexactly selected date as

search criteria (Ex:

>4:00:00PM And <5:00:00PM). After thiswe are simply clicking

on OK, to display the

values , as you can seefrom the below example

figure in the Filter 

Dialogue box. After

selecting it, simply click on OK to display the

values.

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Here in the above figure you are seeing the results of the selection criteria based on

Creation Time option

Here in this example

figure we are usinganother time criteria as

(Ex: >4:30:50PM

And < 4:50:35PM).After this we are

simply clicking on

OK, that will navigateto Filter Dialogue

box. After selecting it

from Filter Dialogue 

box, simply click on

OK to display thevalues.

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Here in the above figure you are seeing the results of the selection criteria based on Creation

Time option that varies with a time span of about 18 Minutes, in this time span two

requirements are added.

Here you

can see

the

selectedtime

Filter

Dialogue

Box

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FILTERING THE VALUES BASED NAME FIELD CRITERIA

Here in this examplefigure we are selecting

NAME field as theselection criteria from

Filter Dialogue box

and then clicking onthe right side button of 

the same field, to open

Name Filter Dialogue

Box

Here in this example

figure we are using the

Project name and

Requirement name along with the namingconventions and also

along with logical

operator OR as

selection criteria after,

entering the valuesimply click on OK to

see the selectioncriteria in the Filter

Dialogue Box.

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Here in this exampleyou can see the

selection criteria of 

Project name and

Requirement name along with the naming

convention, after that

simply click on OK to see the result

Here you cansee the filtering

of data basedon the Name

criteria, whichwe have given

a sample name

in thecondition box

along with the

logical

operators

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Select Columns: We are using this option to increase or

decrease the visible columns in a requirements tab. As shown

in the below figure we have a number of columns which we are

going to reduce these columns

 Navigation:

Click on Requirements Tab, as shown in the below figure. 

Click on the Select Columns Button to increase ordecrease the columns and follow the onscreeninstructions, as shown in the below figure.

Here in the above example figure you can see the results based on the Name field of theFilter Dialogue Box

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Here we are selecting the Select Columns options from the options of 

requirements tab, which will open the Select Columns Dialogue box as you can

see it from below example

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This Select Columns

Dialogue box consists of two lists of columns they

Available Columns and

Visible Columns andthere are some buttons in

between them to increase

or decrease the columns as

per our requirements. Inthe below example we are

selecting some columnsfrom Reviewed to

Product to increase or

decrease the columns

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Here after selecting

appropriate columnswe are simply clickingon this Make Column

Available to decrease

the visible columns.After clicking this you

can see moving of 

selected columns from

Visible Columns to

Available Columnsfrom the below

example figure

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Here in both the example figure you are seeing the modified

decreased columns as now we can have only four columns

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Here in this example we

are increasing the

Visible Columns with

Creating Time in order

to do this first we needto select it from the

Available Columns

and then click on Make

Column Visible option

to increase the visibility

of the Creation time

option.

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Requirement Details: This option we are using to see the

overall details of the requirement

 Navigation:

Click on Requirements Tab, as shown in the below figure. 

Here you can see the

added Creation Time

in the visible columns

and also on therequirements tab.

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Select the requirement for which you want to see therequirement details, as shown in the below figure.

Click on Requirement Details Button, as shown in the below figure.

  As you can see from the below figure that it isdisplaying the requirement details of the above selected requirement

 Attachments: We are using this option to attach the files to

requirements or test case of defect. In quality center we can

attach in two types

1. Attach as a File2. Attach as a Screen Shot

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  Attach as a File:  By using this option we can able to

attach the files to the requirements. (Now in this example we

will add OK button image file to selected requirement)

 Navigation:

Click on Requirements Tab, as shown in the below figure.

Select the requirement for which you want to attach afile, as shown in the below figure.

Click on Attachments Button, as shown in the belowfigure.

It opens Requirement Details dialogue box, in that select

and click on the File option as shown in the below figure

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It Opens File Browser Dialogue box select the filelocation and click on the OPEN button (here in thisexample we are selecting OK button Image located atC:\Documents and Settings\Yashmit\My Documents\My

Pictures\OK Button.jpeg), as shown in the below figure.

 Now you can see the OK Button jpeg file was attached toProj1_OKButton Requirement, as shown in the below figure.

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  Attach as a Screen Shot: By using this option we can

attach the screen shots of the application to the

requirements, to test cases and to defects.

 Navigation:

Click on Requirements Tab, as shown in the below figure.

Select the requirement for which you want to attach afile, as shown in the below figure.

Click on Attachments Button, as shown in the belowfigure.

It opens Requirement Details dialogue box, in that selectand click on the Snapshot (black camera symbol) optionwhich will open Snapshot Dialogue Box.

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 Now you have to select, click and hold the camera button,drag it and drop on the window which you need to capturethe screen shot (in this example we are going to take thesnapshot of the login window of flight reservationapplication present on the desktop)

This is the Snapshot

dialogue box in this

select, click and holdand drag on the

camera button presenton the top left cornerof the window, after

that we will select the

screen shot of the

flight reservationwindow present on the

deskto now

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 Now you can see the Snapshot Camera window has selected the login window of the flight reservation application onthe desk top, as shown in the below figure.

Now you can see

that we haveselected the login

window of flight

reservationapplication that

was captured by

the Camera button

Here you can see

that the login

window of theflight reservation

application wascaptured by the

snapshot option.

After capturing

the login

window by the

snapshot window

then click onATTACH option at the endof the window to

attach the file

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You can see the captured screen shot of Login window offlight reservation application by the snapshot window ofattachments option. 

Test Plan Tab: We are using test plan tab to manage the test

cases. In this tab either we can directly design the TC’s or

import TC’s from Excel sheet. 

 Navigation for design TC’s in QC:

Click on the Test Plan Tab of QC, as shown in the belowfigure.

Create a Project Folder by selecting and clicking on the New Folder Button, it opens New Folder creation dialogue box, as shown in the below figure.

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You can see the newly added Proj1 folder, as shown in the below figure.

  Now under the newly created project folder “Proj1” we

will design the Test Cases to this folder in order to dothis we need to click on the New Test Button, as shown in

the below figure.

It Opens “Create New Test Dialogue” box, in that enter

the New test name and click on OK Button, as shown in the below figure.

Here enter the project

Name (Ex: Proj1) in the

New Folder Dialogue 

box and click on OK 

Here we have

given the new

empty test name,with the naming

convention of 

the project

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 Now you can see the newly added empty test case under theProj1 folder, as shown in the below figure.

 Now Select the newly created empty test case and click onthe Design Steps and then click on New Step button.

Newly added empty test case under Proj1

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Now it opens New Step Dialogue box, in that enter the

Description and Expected result and then click on OK

Button 

 Now you can see the newly added Test Case with only onestep, as shown in the below figure.

  Now we are adding step number two to the test caseslikewise we will add now three steps to the existing Testcase, as shown in the below figure.

Here we areentering the

Description and

Expectedresult in the

New Step

Dialogue boxand after that

we are

clicking on

OK Button 

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 Now totally we have Three steps for One test case, asshown in the below figure

 Note: Likewise you can add any number of Test cases by repeating the

above procedure and add the multiple steps to each test case. 

Requirements Mapping:  After we design TC’s or uploaded

TC’s from excel sheet to quality center we need to map the

each test case with its equivalent or concerned requirement,

which is useful for traceability matrix.

 Navigation:

Click on the Test Plan Tab, as shown in the below figure.

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Select the Test Case and Click on Requirement CoverageButton and then click on Select Req Button in that, asshown in the below figure.

Then it will navigate to the requirements tab on theright side of the window being present in the test plantab, as shown in the below figure

Now we will map the “Proj1_ValidateCancelButton” Test

Case present on the left side of the window with the

“Proj1_Cancel” requirement present on the right side ofthe window, in order to do this first select the

Proj1_Cancel Requirement and click on the left arrow ( Add to Coverage, from below example figure) present on thetop of that requirement window to map that requirement

with the Proj1_ValidateCancel Button, as shown in the

below figure.

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Now you can see we have mapped Proj1_ValidateCancelButton on the left side of the window with the Proj1_Cancelrequirement on the right side of the window using Add toCoverage option in the Select Requirement window, as

shown in the below figure.

Likewise we will map all the test cases with itsappropriate requirements so that it will be easy for usto conduct the traceability matrix. As shown in the belowthree example figures we have mapped them.

Mapped requirement with the test case

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Traceability matrix report : After completion of designing

all the TC’s in Test Plan, we need to conduct Traceability

Matrix Report to verify whether every Requirement has covered

in the form TC or not. We can conduct Traceability Matrix

directly in QC or outside QC.

Navigation for conducting Traceability Matrix in QC :

Map all the requirements with TC’s -> Go to Requirements Tab -

> Analysis

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In analysis column, select Reports -> Tabular Report

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Now you can see the report with Requirement name and Status

Different Status :

1.  Not Covered : Requirement has not covered in TC2.  Passed : Requirement is having TC and TC was passed3.  No Run : Requirement is having TC and not executed4.  Failed : Requirement is having TC and TC was failed

Calling one test case to another test case:Some times we need to execute same Test case for multiple

times in other Test Cases. In that case we need not to design

the same TC for again and again. By using “Call to Test”

option we call one TC into another TC.

Please find the below navigation.

Click on Test Plan -> Select Test Case

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Right click on Test Case -> Click on Call to Test

Select TC which you want to call

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Click on OK 

Your TC has called into another TC like below.

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Test Lab: Test lab is the place where we can execute the

test cases in quality center. Before executing the test cases

we need to pull the test cases from test plan to test lab tabin a sequential executable format this we call it as a test

lab setup or test set or test bed.

Test Lab Setup: Before executing the test cases we need topull the test cases from the test plan to test lab in a

sequential executable format. This we call it as a test lab

setup or test set or test bed or Test Suit.

Cycle: All the test cases executed for one time that we callit as Cycle.

Iteration: Whenever we complete all the steps in a single testcase then we will call it as Iteration.

 Navigation for Test Lab Setup:

Click on the Test Lab Tab, as shown in the below figure.

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Create an Empty folder for a Project (Ex: Proj1) byclicking on New Folder button.

It opens New Folder Dialogue box in that enter the nameof the project as Proj1 and then click on OK button, asshown in the below figure.

 Now select the project folder and click on the New TestSet button, as shown in the below figure.

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 Now it open New Test Set dialogue box, in that give thename of the Test Set as Cycle1, after that click on OK 

 button, as shown in the below figure.

 Now you can see the newly added Cycle1 to the Proj1, inthis we will setup the test cases in a sequential and executable format.

 Now select the New Test Set and then click on the Select

Test on the right side of the window to open the mapped  test cases on the right side of the window, as shown inthe below figure.

Step1: Project Selected Here

Step 2: Click on New Test Set

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  Now select your test cases in the order from the test  plan on the right side of the window and then click onthe arrow button to setup the test lab, before execution,

as shown in the below figure.

In the above example we have changed the order of the test cases according to their

execution but not according to their design, always the execution of the test cases takes

place in a sequential and executable form but not according to their design

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After completion of setup test lab once, then we need to start

executing the test cases on the application from test lab tab

of quality center.

Test Execution: Once the application has developed and thathas been deployed into the testing environment we need to

start executing the test cases from the test lab tab in

quality center.

In Test Lab we can execute TC’s in 3 different ways.

1. Run Manually2. Continue Manual Run3. Run test Set1. Run Manually : By using this option we can run TC from

first Step. 

We are using this option when we are executing TC first

time

 Navigation:

Click on the Test Lab Tab, as shown in the below figure.

Select the Test Set, as shown in the below figure.

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Select the Test Case in that Test Set which we are goingto execute and then click on RUN Button. As shown in the

 below figure.

It opens Manual Runner Dialogue box in that select and 

click on the Begin Run button. As shown in the belowfigure.

Execute every step by comparing expected result with theactual result and give the status and click on end run

 button

Step 1: From here we are selecting the appropriate step number for testing

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Step 2 : From here we are seeing the description and opening the

application and checking whether the cancel button is there are not, if it is

there, then we are checking whether it is disabled or not.

Step 3 : From this expected result column we are comparing that with actual result of the application and if expected result and actual result matches with each other then we

are changing the status as passed else we are changing the status as fail (as shown in thebelow figure, changing the status)

In this figure we arechanging the status of 

the step 1 as passedbecause its expected

result matches with

the actual result (asshown in the below

figure more precisely)

Now you can see we have

successfully run the test scriptand compared the expected

result with actual result and

they both matched with eachother and we changed status

as assed.

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2. Continue Manual Run : By using this option we run TCfrom stopped position.

Navigation : Select Run dropdown

Click on Continue Manual Run

Now see in this figure, the step 2 is failed, and always remember that if any one of the step

is failed in the entire test case the test case itself is failed, and if any test case is passedmeans it has successfully passed all the steps involved in that test case, now see in the

above mentioned figure the test case is failed at step 2 and we have to treat this failed step

as a defect and we need to report it to development team through defect reporting life cycle.

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Click on begin Run

Execute your Test Case from last stopped Step

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3. RUN TEST SET :   Normally we are executing one TC at atime in Test Lab. But some times we need to execute allthe TC’s of Test Lab at a time. That is possible by usingthis option. 

 Navigation :

Open Test Lab -> Select Test Set -> Click on Run Test Set-> Select Manual Runner Radio button

Now First TC in Test Set will open -> Click ob begin Run

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Execute All the steps in First TC

After completion of First TC, Second TC will open

automatically -> Click ob Begin Run

Now you can execute second TC also

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Defects Reporting: At the time of execution if there is any

mismatch between the expected result and actual result we need

to mark the status of the step as failed and we need to report

a defect to the development team from the failed step of the

test case.

 Navigation:

  Mark the status of the step as failed, as shown in the below figure.

Click on New Defect Button, as shown in the below figure.

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It Opens New Defect Template fill in that New DefectTemplate and click on submit button, as shown in the

 below figure.

Defect Template: It is the template which we are using to

fill it as and when we identify a defect and it contains

following information to be enter (see above figure for defecttemplate).

Summary: It defines the short cut description of the defect

and also we call it as a defect name.

Detected by: It defines who identified this defect during

the execution of test case and by default the name of the

person will be displayed who, logged into the quality center.

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Severity: This is nothing but the seriousness of the defect

with respect to the functionality. It consists of various

statuses they are Low, Medium, High, Very High and Urgent.

Detected in Version or Release: It defines in which version or

release we have identified this defect

Project: It defines in which project we have identified the

defect.

Status: It defines the status of the defect, by default when

we are reporting the defect the status will be always NEW .

Detected on Date: It gives, the details of the detection

date of the defect which, we are reporting the defect to

development team.

  Assigned To: It defines to whom we are reporting this

defect.

Priority: It defines how soon development team has to

respond to the defect. It has various statuses as Low, Medium,

High, Very High and Urgent.

Reproducible: It defines ho the defect is occurring during

execution. If it is Reproducible-Y then the defect is

occurring every time and if it is Reproducible-N then the

defect is not occurring every time.

Subject: It specifies to which functionality this defect is

related to.

  Note : Along with above content, we are also having below

contents in real time Defect Template

Client: It defines to which client we are assigning this

defect.

Business Analyst: It defines the business analyst who is

responsible for this defect.

Test Coordinator: It defines the test lead.

Teach Lead or It Coordinator: It defines the development

lead name.

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Checklist Document :Before starting executing the test

cases we will be receiving a checklist document which contains

entire information about the project like developers, testers,

client, business analyst etc.

Once we fill the defect template we need to attach the screen

shots of the defect and also specifies the test data which we

used to test this defect along with brief description about

the defect and click on submit.

After reporting the defect template click on the submit

button and then click on the End Run Button (as shown in

the below figure)

Now you can see that the step is clearly indicates that

its status as Filed as shown in the below figure.

Defect Reporting Standards:

1. There should not be any spelling mistakes and grammaticalmistakes.

2. Screen shots should be attached.3. Provide the brief description about the defect.4. Provide the test data.5. Assigned to the appropriate person.6. Defect description should be clear and should not be

lengthy.

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Defects Tab: We are using this Tab to manage the defects in

QC. And also we can report defects from defects tab.

 Note : We are not reporting defects from defects tab. Because

if we report defect from defects Tab, there is no link betweenTC and Defect. That is the reason we are reporting defects

only from Failed step of the TC in Test Lab Tab.

Dashboard Tab : Only Project Managers having the access to

Dashboard tab to monitor the QC tabs.

Exporting Test Cases from Excel to QC :

Prepare the test cases in the excel sheet, as shown in the

below figure. Normally we are preparing TC’s in individualsheets. But at the time of exporting, we need to consolidate

all the TC’s in single sheet like below. After consolidate,

select the columns in excel sheet like below.

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Go to tools and click on Export to Quality Center, as shown in

the below figure. 

It opens Quality center connection dialogue box, in thatenter the server address ( Note: this address may be

different from one system to another system so please see

the server address in your own systems, you can get that

address by opening the quality center, in that there is

an address bar in that you can find the server address,

  please do not copy the same address which the below 

figure is showing it is my systems server address), asshown in the below figure. Then click on Next

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It opens QC User ID dialogue box in that enter the User ID and Password and click on next, as shown in the below figure (here

in the example I am enter abc as it is the registered user in

my system please do not enter abc and find out the registered 

user in you quality center and provide that details).

Give your domain name and project name and click on next, asshown in the below figure.

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Select the appropriate Tab to which you want to export, asshown in the below figure. Then click on Next

In this step give your map name and click on Next, as shown inthe below figure.

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Here select the appropriate field and click on >  buttonas shown in the below figure.

In this step map the name with the column name of theexcel sheet, as shown in the below figure.

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 Now your TC’s are uploaded to the Test Plan tab of QC, asshown in the below figure. Then click on finish and openthe quality center and go to Test Plan tab and seewhether your TC’s are uploaded to this tab

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Connecting QC from QTP:

Prepare Test Script in QTP like below

Go to file menu and click on QC Connection

Specify the url of QC and click on Connect

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Specify Username and Password like below

Select Domain and Project and click on Login button like below

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Now you can see the connection symbol in QTP window

Now you can save your Test Script in Test Plan Tab in QC

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Now you can able to see QC Test Plan icon when you are trying

to save your Script

Once you save your Script you can able to see your scrpt in

Test Plan Tab in QC