Qatar's ICT Landscape Report 2009 - Panel Discussion

8/9/2019 Qatar's ICT Landscape Report 2009 - Panel Discussion

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2009

QATARS ICT LANDSCAPE REPORT

DohaMay 17, 2009


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Agenda

Introduction

Research Methodology

Overall Picture

ICT Adoption by Sectors

Moving Forward


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Introduction

Qatars ICT Landscape 2009 is the first country-wide, survey

based ICT study looking at the state of ICT adoption in Qatar

The report indicates how sectors crucial to the growth of aknowledge based economy, including residents, government,businesses, education, health, and tourism are progressingin adopting ICT. The report also looks at the ICT job market

It provides a clear picture of the state of ICT in Qatar andgives a good understanding where Qatar is compared todeveloping and developed countries in terms of adoption byall sectors in society

ICT adoption is defined as the integration of computers,

Internet, and related technologies in social and economicactivities


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The report will demonstrate that Qatars people,

institutions, and government have made steady progressin adopting ICT into daily life

ictQATAR is working to accelerate ICT adoption acrossall sectors to realize the nations vision of a diverse

economy

Introduction


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ictQATAR commissioned Dubai-based Madar Research tosurvey and analyze the state of ICT in Qatar

Qatars ICT Landscape 2009 is based on 13 field surveys thatproduced a total of more than 4800 interviews over a period of

5 months

Extensive secondary research involving surveys, face-to-faceand phone interviews, and self-administered questionnaireswere incorporated into the report

Research Methodology


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Qatar, along with Kuwait and the UAE, has a high transientunskilled labor population, the study presented two values forsome indicators, one uses the total population figure, and theother excludes the transient labor

The majority of the transient population are largely unskilled

non-Internet users, hence ICT adoption figures based on theentire population tend to be less favorable

Qatar has a high percentage of businesses in the micro

enterprise category which tend to have lower ICT adoption,

greatly impacting findings in the business sector

Research Challenges


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THE OVERALL PICTURE


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The Overall Picture

Qatar ranks among the top three in the Arab world in terms of combined performance in basicICT indicators ( number of computer and Internet users, mobile and fixed telephone linesubscribers, broadband Internet subscriptions )

Qatar is being recognized internationally for its progress, rising to 29th among 134 nations inthe Networked Readiness Index within Global Information Technology Report (GITR) issuedby World Economic Forum and INSEAD (32nd out of 127 in 2008)

An assessment of the main factors that support ICT adoption availability and quality of ICTinfrastructure and services, and ICT skilled users shows lack of ICT skills is Qatars biggest

barrier to adoptionThe study also shows that Qatars government, businesses and residents are not on the same

level of ICT adoption. Overall, residents outperformed government and business sectors inICT adoption, with the business sector having the most progress to make


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ICT ADOPTION BY SECTORS


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ResidentsOverall, residents in Qatar have been steadily increasing their ICT adoption rates, especially

in terms of basic use of ICT tools (computers and the Internet)

Among the resident population (excluding transient labor) Qatars basic ICT indicators are

comparable to European averages 63 percent Internet penetration, 54 percent computer users, 121 percent mobile

subscribers Perform well in basic Internet use (email, search engines)

Qatars performance in advanced ICT lags behind European averages

Low usage of advanced services (e-banking, e-government, etc.) The cost for some key ICT services, such as broadband Internet use remains too high


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Businesses

Qatars business community has accelerated ICT adoption to assume a leading position

among developing countries

PC penetration: 100 percent for large organizations, SMEs - 98 percent 90 percent of all businesses connected to the Internet

Micro enterprises (fewer than 10 employees) are behind in ICT adoption measures

Overall, businesses in Qatar have the greatest room for improvement in ICT adoption One quarter of all enterprises use advanced Internet services (e-commerce, e-banking,

e-government) compared to two-thirds in EU-15 The ratio of businesses using computers is 67 percent, 30 points less than EU-15

average Broadband access is relatively low at 38 percent, lower than EU-15 average of 82

percent


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Government

Government is leading by example in terms of ICT adoption in several areas, including ICTtraining for staff and the ratio of PCs to employees (88.2 PCs per 100 employees)

Outperformed the business sector on all indicators, from the number of ICT traininghours provided for employees

Ranks 22 in GITR in readiness, 25 in usage

A significant number of government services have yet to be transformed intoe-services to encourage widespread use of e-government in Qatar

The percentage of IT staff in the government sector is low compared to the world average


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EducationQatars schools have an average of12.7 PCs per 100 students highest in the Arab world

Of all the types of schools in Qatar, independent schools have the best ratio of computers to

students, 16.2 PCs per 100 students, which is significantly higher than the EU-15 average of12.1

More than half of all students in Qatar have the skills that qualify them as digitally literate

Qatar is unlike European countries where ICT adoption levels rise as grade levels rise;

intermediate schools registered a higher PC-to-student ratio and Internet connected PC-to-

student ratio compared to secondary schools

Qatar lags behind European averages in percentage of schools with PCs in the classroom


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Health

The government-run health sector in Qatar is better equipped to provide ICT tools andinfrastructure than privately run facilities 95 percent of physicians and 78 percent of nurses have Internet connection and Internet

access 70 percent of health professionals in Qatar have access to Internet at work Nearly 76 percent of physicians are connected to an online professional network

Availability of advanced health-related Internet services is limited 15.6 percent of health providers have a website Only 3.1 percent offer transactional services


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Tourism

The number of visitors to Qatar each year is rapidly rising, creating an opportunity for thetourism sector to benefit from ICT adoption

The majority of visitors to Qatar are ICT literate business professionals who require easyand reliable Internet access 95 percent of visitors used the Internet during their stay in Qatar 90 percent of hotels offer Internet access to guests

A minority of visitors utilized Qatar-based websites to look for travel and recreation

information in Qatar


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ICT Workforce

Demand for ICT professionals outweighs local supply, with the gap expected toincrease

Qatar is expected to continue attracting ICT workers due to the countrys rise as a

regional business hub

Recent graduates from local universities will face increasing competition withincreased influx of expatriate ICT professionals


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MOVING FORWARD


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Qatar has begun to lay a strong foundation for sustainable economicand social development. though much work remains

The country must accelerate its efforts in order to realize the nations

vision of a flexible, diversified economy that benefits all who live andwork in Qatar

ictQATARs three-year master plan provides clear strategies andprograms to increase ICT adoption across all sectors

Continued liberalization of the telecoms market, improved ICT

infrastructure, increased broadband penetration and the nurturing oflocal ICT talent are key focus areas

ictQATAR will be sharing the report findings with all key sectors toencourage collaboration

Moving Forward


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http://www.ictqatar.qa/landscape2009/index_en.htm

Browse & Download the Full Report at:
http://www.ictqatar.qa/landscape2009/index_en.htmhttp://www.ictqatar.qa/landscape2009/index_en.htmhttp://www.ictqatar.qa/landscape2009/index_en.htmhttp://www.ictqatar.qa/landscape2009/index_en.htmhttp://www.ictqatar.qa/landscape2009/index_en.htm

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Qatar's ICT Landscape Report 2009 - Panel Discussion