Upload
ivesia-solutions
View
219
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Ivesia was involved in the following activities - Creation of the test case document based on use cases, specification documents, and screens provided by the customer, Identified Test Complete as the appropriate automation tool and created test scripts for automating the regression testing of notes application Developed test scripts using VB Script for a large number of test cases. If run manually, one run of regression testing would have taken weeks, Logged bugs in the bug tracking tool called OneBundle, Re-tested the fixed functionality as well as ran the regression suite Maintained test scripts as per changed functionality in the application
Citation preview
CUSTOMER OVERVIEW
C A S E S T U D Y
Ivesia partners with healthcare service provider to improve patient care by ensuring quality of their notes application
Ivesia partnered with a healthcare service provider with hundreds of physicians, specialists and other providers
working together towards meeting the healthcare needs of patients in northern New England. Our customer
provides care in almost every area of medicine.
Serving as one of the oldest facilities in the New England region, our customer has been meeting the healthcare
needs of patients for over two centuries.
Our customer had a notes application used by physicians, specialists and other providers towards recording and
tracking patient information. The information included patient condition, treatment offered, medication
prescribed, progress, discharge summary, and more. with physician sign-off. The signed document becomes a
legal medical record.
This legal medical record gets communicated to various persons that include regular care physicians, primary
care physicians, patients, labs and outside doctors. The flow of the notes application is:
BUSINESS OVERVIEW
BUSINESS NEED
Our customer wanted this notes application to be tested extensively as this is a very important piece in
patient care procedure. The customer's needs included:
l A test plan to be created based on the specifications document, use cases and application
screens;
l Identification of test automation tool and automation testing of the regression suite;
l Bug reporting in a common tool with access to the customer;
l Re-running the test on bug-fixed functionalities and running the regression using automation suite;
l Maintenance of automation scripts taking into account the bug fixes, specification changes and
screen changes.
BUSINESS OVERVIEW
Tasking is the communication form
that is preferred by providers inside
the healthcare facility. Providers
from outside the facility prefer
communication in the form of
emails, fax or postal mail.
A notes application has pre-defined
set of rules that allows it to choose
alternate forms of communication
when the preferred form of
communication fails. For instance,
if the email gets bounced, then it
sends out a fax to the number
specified or sends out the record as
a postal mail as per the set
preferences.
Multiple Levels of
Communication
EmailTasking FaxPostal Mail
Physicians/Specialists/
Other Providers
Progress/Discharge Summary/
Treatment/Medication/Lab Reports
Legal Medical Record
Write notes
Providers Dictionary
Preferred mode of Communication
Provider signs the
document
Ivesia has a team of professionals with expertise in independent verification and validation services of
software applications. In addition, Ivesia has consulting resources in the healthcare domain available in
the New England region, who could advise the healthcare service provider in defining the right operating
procedures towards ensuring quality of their notes applications.
WHY IVESIA?
Ivesia was selected for the following reasons:
CREDIBILITY in
healthcare domain –
both in terms of
consulting and
development
Aggressive Timelines for developing prototypes
Knowledge of Microsoft technologies as well as Cache database
24x7 Work Cycles by offshoring work to Ivesia's office in India
Credibility in healthcare domain – both in terms of consulting and development
CREDIBILITY TIMELINES TECH KNOWLEDGE 24X7 WORK CYCLES
It was a successful, long-term engagement with the customer. Testing of the regression suite, which
would have taken almost a week if done manually, was completed in eight hours through automation
using Test Complete. Moreover, this automation was carried out overnight, allowing for 24x7 work
cycles towards ensuring quality of the notes application.
Subsequent to this, the customer moved towards an enterprise-grade Electronic Health Records (EHR)
system, which did not have the communication functionality as described in the tools application. Our
understanding of this system allowed us to work with the enterprise vendor and extended their EHR
with communication functionality.
OUTCOMES
ABOUT IVESIA
Corporate Headquarters
2 Keewaydin Drive Salem, NH 03079USAPhone: (603) 890-1010Fax: (603) 890-1276Email: [email protected]
Offshore Development Center
36 Vijaya Raghava RoadT. Nagar, Chennai - 600 017 Tamil Nadu, IndiaPhone: 91 44 28155583 - 84Email: [email protected]
www.ivesia.com
IVESIA'S ROLE
Ivesia was involved in the following activities:
1. Creation of the test case document based on use cases, specification documents, and screens
provided by the customer
2. Identified Test Complete as the appropriate automation tool and created test scripts for
automating the regression testing of notes application
3. Developed test scripts using VB Script for a large number of test cases. If run manually, one run
of regression testing would have taken weeks
4. Logged bugs in the bug tracking tool called OneBundle
5. Re-tested the fixed functionality as well as ran the regression suite
6. Maintained test scripts as per changed functionality in the application
Ivesia Solutions is a global leader in providing
information technology solutions. Ivesia offers software
development, software QA and project staffing services
through a global delivery model. Ivesia's solutions have
helped corporations in reducing their time-to-market
while ensuring reliability, performance and quality of
the IT infrastructure.
Being a pioneer in information technology solutions,
Ivesia has helped customers from various verticals that
include healthcare, media, ISVs, pharmaceuticals &
biotech, financial services, education, and energy.
Ivesia has a strong customer base and innovative
service offerings. Ivesia is looking at exponential
growth in the coming years.
Ivesia's portfolio of services includes:
Product Engineering
Software Development
Content Management System
Software QA
SharePoint Development
Smartphone Application
Project Staffing