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Q4 FY17 Financial ResultsMay 9, 2017
1©2008-17 New Relic, Inc. All rights reserved.
This presentation contains “forward-looking” statements, as that term is defined under the federal securities laws. Any statement that refers to expectations, projections or other characterizations of future events, including financial projections and future market conditions, is a forward-looking statement. Statements included in this presentation that are forward-looking statements include but are not limited to statements regarding our future financial performance, such as our outlook on financial results for the first quarter of fiscal year 2018 and for the full fiscal 2018, including revenue, non-GAAP operating income, non-GAAP earnings per share, deferred revenue, operating cash flow, free cash flow, gross margin, capital expenditures, and expenses as a percentage of revenue. These forward-looking statements are based on our assumptions, expectations and beliefs as of the date of this presentation and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause our actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. We assume no obligation and do not intend to update these forward-looking statements, except as required by law. For more information about factors that may cause actual results to differ materially from forward-looking statements, please refer to our May 9, 2017 press release, as well as the risks described in our most recent Form 10-Q filed with the Securities and Exchange Commission (“SEC”), particularly in the section titled Risk Factors.
This presentation also contains certain non-GAAP financial measures as defined by the SEC rules. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with GAAP. There are a number of limitations related to the use of these non-GAAP financial measures versus their nearest GAAP equivalents. For example, other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. Please refer to our May 9, 2017 press release for additional information as to why we believe these non-GAAP financial measures are useful to investors and others in assessing our operating performance. As required by Regulation G, we have provided a reconciliation of those measures to their most directly comparable GAAP measures, which is available in the appendix to this presentation. However, we have not reconciled our expectations as to non-GAAP operating loss and income, non-GAAP earnings per share, gross margin, or free cash flow in future periods to their most directly comparable GAAP measure because certain items, namely stock-based compensation, lawsuit litigation expenses and employer payroll taxes on equity incentive plans, are out of our control or cannot be reasonably predicted. Accordingly, reconciliation is not available without unreasonable effort, although it is important to note that these factors could be material to our results computed in accordance with GAAP.
2
Forward-Looking Statements and Non-GAAP Financial Measures
©2008-17 New Relic, Inc. All rights reserved.
3
Strong Financial Performance
©2008-17 New Relic, Inc. All rights reserved.
• Land, expand, standardize model driven by increasing penetration of the enterprise and expanding product portfolio
• Recurring revenue business with industry leading net revenue retention metrics
• Growing, multibillion dollar market opportunity
$30
$63
$110
$181
$263
$344
FY13 FY14 FY15 FY16 FY17 FY18E
FY18 revenue based on midpoint of guidance; See Appendix for an explanation of how we calculate paid business accounts, revenue per average paid
business account and $100K+ per year paid business accounts.
Historical Revenue ($M)
Q4’14 Q4’17
$19.8M Revenue $73.3M
>9,100 Paid Business Accounts >15,200
~$9,000Revenue per Average Paid
Business Account~$19,500
>75$100K+ Per Year Paid
Business Accounts517
2 # of Paid Products 6
4
Our History of Innovation and Growth
©2008-17 New Relic, Inc. All rights reserved.
2007
2017
5©2008-17 New Relic, Inc. All rights reserved.
Creating a Global Movement - #Customerlove
6
Fourth Quarter Fiscal 2017 Key Highlights
©2008-17 New Relic, Inc. All rights reserved.
REVENUE UP 40% YOY
81% GAAP / 83% NON-GAAP GROSS MARGIN
15+ PERCENTAGE POINTS OF GAAP AND NON-GAAP OPERATING MARGIN
IMPROVEMENT VS. Q416
RECORD NUMBER OF $100K+ ARR TRANSACTIONS
FIRST $1M ARR CUSTOMER FOR NEW RELIC INSIGHTS
>35% OF NEW BUSINESS FROM NON-APM PRODUCTS
See Appendix for reconciliation of Non-GAAP metrics, including gross margin and operating margin and for an explanation of how we
define annual recurring revenue (ARR).
7
Fiscal 2017 Key Highlights
©2008-16 New Relic, Inc. All rights reserved.
REVENUE UP 45% YOY
13+ PERCENTAGE POINTS OF GAAP AND NON-GAAP OPERATING MARGIN
IMPROVEMENT VS. FY16
~23% OF TOTAL ARR FROM NON-APM PRODUCTS
>1,700 ENTERPRISE PAID BUSINESS ACCOUNTS; >40% OF THE FORTUNE 100
ENDED YEAR WITH 46% OF ARR FROM ENTERPRISE PAID BUSINESS ACCOUNTS
>500 PAID BUSINESS ACCOUNTS PAYING $100K+ / YEAR; >30 PAYING >$1M / YEAR
See Appendix for reconciliation of Non-GAAP metrics, including operating margin, and for an explanation of how we define paid business accounts,
annual recurring revenue (ARR) and $100K+/Year and $1M+/Year paid business accounts. Enterprise paid business accounts are defined as paid
business accounts with over 1,000 employees.
8
First Quarter and Fiscal 2018 Outlook*
©2008-17 New Relic, Inc. All rights reserved.
Q1 FY18 Guidance
REVENUE: $77.0 - 78.5M OPERATING LOSS: ($6.5) – ($7.5M) EPS: ($0.12) – ($0.14)
FLAT SEQUENTIAL DEFERRED REVENUE GROWTH
FY18 Guidance
REVENUE: $341.5 – 346.5M OPERATING LOSS: ($14.0) – ($18.0M) EPS: ($0.24) – ($0.32)
GROSS MARGIN AROUND 82%
CASH PROVIDED BY OPERATING ACTIVITIES: $35.0 - $45.0M; FREE CASH FLOW: $1.0 - $10.0M
NON-GAAP OPERATING INCOME POSITIVE BY END OF FISCAL YEAR
*Operating loss and income, earnings per share, gross margin and free cash flow presented on a non-GAAP adjusted basis; Q1 FY18 EPS assumes 53.7M weighted average shares
outstanding; FY18 EPS assumes 55M weighted average shares outstanding; See Appendix for how we define free cash flow.
9
Best-in-Class Gross Margins
©2008-17 New Relic, Inc. All rights reserved.
Source: Company earnings releases filed with the SEC covering the last nine months reported as of May 5, 2017. Peers identified based on Wall Street
Research comparable SaaS company groupings.
50%
60%
70%
80%
90%GAAP Gross Margin vs. SaaS Peers
Peer Average = 70%
NEWR
10
Consistent Historical Net Expansion Rates
©2008-17 New Relic, Inc. All rights reserved.
90%
100%
110%
120%
130%
140%
150%
Mar-14 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17
133%
Do
lla
r-B
as
ed
Ne
t E
xp
an
sio
n R
ate
s
See Appendix for an explanation of how we calculate dollar-based net expansion rate.
140%
11
Steady Growth Of Large Paid Business Accounts
©2008-17 New Relic, Inc. All rights reserved.
204
240
273
319
367
398
427
478
517
150
250
350
450
550
Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17
Fiscal Quarter
Paid Business Accounts > $100k in Annual Subscription Revenue
See Appendix for an explanation of how we define $100K+/Year paid business accounts.
12
Steady Growth Of Enterprise Business
©2008-17 New Relic, Inc. All rights reserved.
33%
34%
35%
37%
42%
43% 43%
44%
46%
30%
35%
40%
45%
50%
Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17
Fiscal Quarter
% of ARR from Enterprise Paid Business Accounts
See Appendix for an explanation of how we define annual recurring revenue (ARR). Enterprise paid business accounts are defined as paid
business accounts with over 1,000 employees.
13
Adding Customers At Higher Average Revenue
©2008-17 New Relic, Inc. All rights reserved.
$8,000
$11,000
$14,000
$17,000
$20,000
8,000
10,000
12,000
14,000
16,000
Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 Q1'17 Q2'17 Q3'17 Q4'17
Annualiz
ed
Subscrip
tion R
evenue / A
vera
ge P
aid
Busin
ess A
ccount
Paid
Busin
ess A
ccounts
~$19,500
~9,100
~15,200
~$9,000
See Appendix for an explanation of how we define paid business accounts.
76%66% 59%
20%22%
19%
18%16%
14%
19%
19%
18%
105%
133%123%
110%105%
0%
25%
50%
75%
100%
125%
150%
FY15 FY16 FY17 FY18E
S&M R&D G&A COGS
14
Increased Scale Delivering Operating Leverage
©2008-17 New Relic, Inc. All rights reserved.
Expenses as a Percentage of Revenue (%)
Expenses and COGS are presented on a non-GAAP basis; see Appendix for reconciliation to the most directly comparable GAAP measures; FY18 Based on midpoint of guidance.
Monthly and Annual Recurring Revenue (MRR and ARR)
Our monthly recurring revenue represents the revenue that we would contractually expect to receive from those customers over the following month, without any increase or reduction in any of their subscriptions. Similarly, annual recurring revenue represents the revenue that New Relic would contractually expect to receive from those customers over the following 12-month period, without any increase or reduction in any of their subscriptions.
Number of Paid Business Accounts
We define the number of paid business accounts at the end of any particular period as the number of accounts at the end of the period as identified by a unique account identifier for which we have recognized revenue on the last day of the period indicated. A single organization or customer may have multiple paid business accounts for separate divisions, segments, or subsidiaries.
>$100K and >$1M / year paid business accounts represents paid business accounts who have ARR greater than $100,000 or $1,000,000, respectively.
We define our annualized revenue per average paid business account as the annualized revenue for the current period divided by the average of the number of paid business accounts at the end of the current period and the end of the prior period.
Dollar-Based Net Expansion Rate
Our dollar-based net expansion rate compares our recurring subscription revenue from customers from one period to the next. We measure our dollar-based net expansion rate on a monthly basis because many of our customers change their subscriptions more frequently than quarterly or annually.
To calculate our annual dollar-based net expansion rate, we first establish the base period monthly recurring revenue from all our customers at the end of a month. This represents the revenue we would contractually expect to receive from those customers over the following month, without any increase or reduction in any of their subscriptions.
We then (i) calculate the actual monthly recurring revenue from those same customers at the end of that following month; then (ii) divide that following month’s recurring revenue by the base month’s recurring revenue to arrive at our monthly net expansion rate; then (iii) calculate a quarterly net expansion rate by compounding the net expansion rates of the three months in the quarter; and then (iv) calculate our annualized net expansion rate by compounding our quarterly net expansion rate over an annual period.
Free Cash Flow
We define free cash flow as cash from operating activities minus purchases of property and equipment minus capitalized software development costs.
15
Appendix - Definitions
©2008-17 New Relic, Inc. All rights reserved.
16
Appendix - Non-GAAP To GAAP Reconciliation
©2008-17 New Relic, Inc. All rights reserved.
Reconciliation from GAAP to Non-GAAP Results
(In thousands, except per share data; unaudited)
2017 2016 2015
Reconciliation of cost of revenue:
GAAP cost of revenue 49,990$ 37,183$ 21,802$
Less: Stock-based compensation (1,847) (1,238) (591)
Less: Amortization of purchased intangibles (1,062) (939) (400)
Less: Amortization of stock-based compensation capitalized in software development costs (754) (544) (179)
Less: Employer payroll tax on employee equity incentive plans (114) (18) —
Non-GAAP cost of revenue $ 46,213 $ 34,444 $ 20,632
GAAP cost of revenue as a percentage of revenue 19% 21% 20%
Non-GAAP adjustments (1%) (2%) (1%)
Non-GAAP cost of revenue as a percentage of revenue 18% 19% 19%
Reconciliation of operating expenses:
GAAP research and development $ 61,054 $ 46,394 $ 24,024
Less: Stock-based compensation (9,975) (6,659) (2,055)
Less: Employer payroll tax on employee equity incentive plans (448) (258) —
Non-GAAP research and development $ 50,631 $ 39,477 $ 21,969
GAAP research and development as a percentage of revenue 23% 26% 22%
Non-GAAP adjustments (4%) (4%) (2%)
Non-GAAP research and development as a percentage of revenue 19% 22% 20%
GAAP sales and marketing $ 168,163 $ 129,677 $ 89,162
Less: Stock-based compensation (13,042) (9,258) (5,108)
Less: Amortization of purchased intangibles (25) (50) (25)
Less: Employer payroll tax on employee equity incentive plans (501) (503) —
Non-GAAP sales and marketing $ 154,595 $ 119,866 $ 84,029
GAAP sales and marketing as a percentage of revenue 64% 72% 81%
Non-GAAP adjustments (5%) (6%) (5%)
Non-GAAP sales and marketing as a percentage of revenue 59% 66% 76%
GAAP general and administrative $ 45,615 $ 35,693 $ 25,319
Less: Stock-based compensation (7,082) (6,113) (3,912)
Less: Lawsuit litigation (48) (46) (1,322)
Less: Amortization of purchased intangibles (75) (150) (75)
Less: Transaction costs related to acquisition — (385) (71)
Less: Employer payroll tax on employee equity incentive plans (950) (301) —
Non-GAAP general and administrative $ 37,460 $ 28,698 $ 19,939
GAAP general and administrative as a percentage of revenue 17% 20% 23%
Non-GAAP adjustments (3%) (4%) (5%)
Non-GAAP general and administrative as a percentage of revenue 14% 16% 18%
Year Ended March 31,
Reconciliation from GAAP to Non-GAAP Results
(In thousands, except per share data; unaudited)
2017 2016 2015
Reconciliation of loss from operations and operating margin:
GAAP loss from operations $ (61,343) $ (67,638) $ (49,916)
Plus: Stock-based compensation 31,946 23,268 11,666
Plus: Lawsuit litigation 48 46 1,322
Plus: Amortization of purchased intangibles 1,162 1,139 500
Plus: Transaction costs related to acquisition - 385 71
Plus: Amortization of stock-based compensation capitalized in software development costs 754 544 179
Plus: Employer payroll tax on employee equity incentive plans 2,013 1,080 —
Non-GAAP loss from operations $ (25,420) $ (41,176) $ (36,178)
GAAP operating margin (23%) (37%) (45%)
Non-GAAP adjustments 13% 14% 12%
Non-GAAP operating margin (10%) (23%) (33%)
Year Ended March 31,
17
Appendix - Non-GAAP To GAAP Reconciliation
©2008-17 New Relic, Inc. All rights reserved.
Reconciliation from GAAP to Non-GAAP Results
(In thousands, except per share data; unaudited)
2017 2016
Reconciliation of gross profit and gross margin:
GAAP gross profit59,406$ 41,871$
Plus: Stock-based compensation 478 345
Plus: Amortization of purchased intangibles 396 200
Plus: Amortization of stock-based compensation capitalized in software development costs 230 156
Plus: Employer payroll tax on employee equity incentive plans 45 6
Non-GAAP gross profit $ 60,555 $ 42,578
GAAP gross margin 81% 80%
Non-GAAP adjustments 2% 1%
Non-GAAP gross margin 83% 81%
Reconciliation of operating expenses:
GAAP research and development $ 15,967 $ 15,009
Less: Stock-based compensation (2,522) (2,436)
Less: Employer payroll tax on employee equity incentive plans (172) (63)
Non-GAAP research and development $ 13,273 $ 12,510
GAAP sales and marketing $ 45,537 $ 36,476
Less: Stock-based compensation (3,392) (2,624)
Less: Amortization of purchased intangibles — (15)
Less: Employer payroll tax on employee equity incentive plans (166) (87)
Non-GAAP sales and marketing $ 41,979 $ 33,750
GAAP general and administrative $ 12,968 $ 9,679
Less: Stock-based compensation (1,835) (1,260)
Less: Lawsuit litigation — (3)
Less: Amortization of purchased intangibles — (44)
Less: Transaction costs related to acquisition — —
Less: Employer payroll tax on employee equity incentive plans (77) (91)
Non-GAAP general and administrative $ 11,056 $ 8,281
Reconciliation of loss from operations and operating margin:
GAAP loss from operations $ (15,066) $ (19,293)
Plus: Stock-based compensation 8,227 6,665
Plus: Lawsuit litigation - 3
Plus: Amortization of purchased intangibles 396 259
Plus: Transaction costs related to acquisition — —
Plus: Amortization of stock-based compensation capitalized in software development costs 230 156
Plus: Employer payroll tax on employee equity incentive plans 460 247
Non-GAAP loss from operations $ (5,753) $ (11,963)
GAAP operating margin (21%) (37%)
Non-GAAP adjustments 13% 14%
Non-GAAP operating margin (8%) (23%)
Three Months Ended March 31,