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Annual Meeting of Shareholders Q2 Financial Highlights 2018

Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

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Page 1: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders Q2

Financial Highlights 2018

Page 2: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

Forward-Looking Statements(For definitions of capitalized terms, please refer to the Glossary in Enercare’s MD&A dated August 13, 2018)

This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking statements” or “forward-looking information”) that involve various risks and uncertainties and should be read in conjunction with Enercare Inc.’s (“Enercare”) 2017 audited consolidated financial statements, and Enercare’s condensed interim consolidated financial statements for the three and six months ended June 30, 2018. Additional information in respect of Enercare, including the AIF, can be found on SEDAR at www.sedar.com.

Statements other than statements of historical fact contained in this presentation may be forward-looking statements, including, without limitation, management’s expectations, intentions and beliefs concerning anticipated future events, results, circumstances, economic performance or expectations with respect to Enercare, including Enercare’s business operations, business strategy and financial condition. When used herein, the words “anticipates”, “believes”, “budgets”, “could”, “estimates”, “expects”, “forecasts”, “goal”, “intends”, “may”, “might”, “outlook”, “plans”, “projects”, “schedule”, “should”, “strive”, “target”, “will”, “would” and similar expressions are often intended to identify forward-looking information, although not all forward-looking information contains these identifying words. These forward-looking statements may reflect the internal projections, expectations, future growth, results of operations, performance, business prospects and opportunities of Enercare and are based on information currently available to Enercare and/or assumptions that Enercare believes are reasonable. Many factors could cause actual results to differ materially from the results and developments discussed in the forward-looking information.

In developing these forward-looking statements, certain material assumptions were made. These forward-looking statements are also subject to certain risks. These risksinclude, but are not limited to:• actual future market conditions being different than anticipated by management;• the risk that the roll out of rental HVAC offerings beyond the present 23 states in the United States does not realize anticipated results as the rental model is a new concept

in this industry in the United States; and• the risks and uncertainties described under “Risk Factors” in Enercare’s MD&A dated August 13, 2018.

Material factors or assumptions that were applied to drawing a conclusion or making an estimate set out in forward-looking statements include:• management’s views regarding current and anticipated market conditions;• industry trends remaining unchanged;• Enercare’s financial and operating attributes as at the date hereof and its anticipated future performance of Enercare and Service Experts;• assumptions regarding the volume and mix of business activities remaining consistent with current trends; and• assumptions regarding the interest rate of the 2016 Term Loan, 2014 Revolver, foreign exchange rates and commodity prices.

There can be no assurance that recent results from the introduction of the rental model to Service Experts in Canada and the United States are indicative of future results.

Readers are cautioned that the preceding list of material factors or assumptions is not exhaustive. Although forward-looking statements contained in this presentation are based upon what management believes are reasonable assumptions, there can be no assurance that actual results will be consistent with these forward-looking statements. Accordingly, readers should not place undue reliance on such forward-looking statements and assumptions as management cannot provide assurance that actual results or developments will be realized or, even if substantially realized, that they will have the expected consequences to, or effects on, Enercare. All forward-looking information in this presentation is made as of the date of this presentation. These forward-looking statements are subject to change as a result of new information, future events or other circumstances, in which case they will only be updated by Enercare where required by law.

Please see the section entitled “Risk Factors” in Enercare’s MD&A dated August 13, 2018 for a discussion in respect of the material risks relating to the business and structure of Enercare.

2

Page 3: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

JOHN MACDONALD President & CEO

Page 4: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

Strong Q2 2018 Results & Performance

Increase in revenue to

$343M

+7%+11,000Rental unit additions

14%U.S residential

rental mix

+9%Sales & Rental

unit growth+11%

Increase in EBITDA to

$87M

EBITDA and customer base expansion in each segment

4

+15%Growth in

billable units

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Annual Meetingof Shareholders

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1. Strong organic growth

2. Continue rental program roll out

3. Execute roll-up acquisition strategy

2018 Strategic Priorities

1. Grow net rental units

2. Grow protection plan portfolio

3. Roll out Enercare Smarter Home

1. Grow contracted units

2. Expand products and services

3. Focus on customer satisfaction

Home Services Sub-meteringService Experts

Stable EBITDA Growth

Page 6: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

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Large water heater and HVAC rental unit base

provides significant platform for cross-selling

1.1 MRental Units

OtherProducts

Opportunity to cross-sell other products

including plumbing and duct cleaning

~4,300 HVAC Units Installed YTD

Two-thirds of HVAC units are from protection plan relationships

553,000Protection Plans

80% of protection plan customers are cross sold from the water heater relationship

6% of Q2 2018 Revenue

2% of Q2 2018 Revenue

73% of Q2 2018 Revenue

19% of Q2 2018 Revenue

Home Services Rental Units Provide Base For Cross Selling

(as of Q2 2018)

Building Long-term Customer Relationships

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Annual Meetingof Shareholders

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+ 6,000Improvement

PROTECT Customers’ investment

Home Services Focused On Growing Protection Plans

Protection PlanContracts 547,000 553,000

Q2 2017 Q2 2018

STRENGTHENOur customer relationships

GROWThe customer base

Our Protection Plans:

Page 8: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

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Video Monitoring

HVAC Performance Monitoring

Water Leak Sensor & Remote

Water Shut Off

Monitor & Control Energy

Usage

Lighting Control

Switch & OutletControl

Lock &Unlock Doors

Transforming The Customer Experience

Good initial uptake as we continue to roll-out the program

Page 9: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

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Key Accomplishments

Dramatic Increase In Service Experts U.S Rental

Penetration

9% Increase in Originations

(Q2 2018 vs Q2 2017)

6%Increase in EBITDA

(As of Q2 2018)

6Centers through 3 completed

M&A transactions(2018)

23Of 29 States Completed

Rental Rollout (As of June 30, 2018)

14% U.S residential rental

penetration compared to

Q2 2017 of 4%(As of Q2 2018)

Page 10: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

Unit Continuity(In thousands)

15% CAGR

13% CAGR

Strong embedded revenues in contracted units pipeline: 2 to 1 versus billable units

Scale In Sub-metering Delivering EBITDA Growth

15% CAGR

10

93

132

156166

185

205

235

261 266 270

7794

115

136151 155

165183 189 193

50 5771

8296 103

116130 136 140

2010 2011 2012 2013 2014 2015 2016 2017 Q1 2018 Q2 2018

Contracted Installed Billable

Page 11: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

Geoff LoweCFO

Page 12: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders Home Services Service Experts

Home Services

69%increase in

net rental unit growth

(Q2 2018 vs.Q2 2017)

Service Experts

14%U.S residential

rental mix

9%sales and rental unit

growth

15%increase in billable

units

Successfully Growing Long-Term Recurring Revenues

1. Excludes Corporate Segment2. Sub-metering Q2 2017 revenues have been restated to reflect the implementation of IFRS 15

Total Revenue-Second Quarter($ millions)

1

2

12

114 121

197 212

9 11

2017 2018

320 3437%

Sub-metering2

Sub-metering

Page 13: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

EBITDA Performance By Business Segment

Home Services Sub-meteringService Experts

EBITDA ($ millions)

1. See “Non-IFRS Financial and Performance Measures” in Enercare’s MD&A

11%

Adjusted EBITDA1

($ millions)

65.4 70.3

25.1 21.53.6 4.6

-9.8 -7.8

2017 2018

5%

13

Corporate

84.3 88.6

Impact to Adjusted EBITDA due to rentals

1.0 7.5

Had U.S residential rental additions been sales, Adjusted EBITDA would have increased by $7.5M and grown by 13%

65.1 69.5

19.9 21.03.64.6

-9.8 -7.8

2017 2018

87.478.913%

Page 14: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

C$225 C$275

C$225

C$263

C$90

2018 2019 2020 2021 2022 2023 2024

Drawn Revolver

Term Loan

Bonds

Capital Structure

C$55

14

BBB (Stable) – S&P BBB (Stable) – DBRS

3.8%Weighted Average

Interest Rate

Maturity Schedule Key Statistics

Stable Credit Metrics

Page 15: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders

Anticipated closing of transaction

Special Meeting of the Shareholders

Information Circular to be distributed to Shareholders

Announced Arrangement Agreement

15

Enercare Inc. & Brookfield Infrastructure Transaction Next Steps:

Aug 1

Aug

Sept 24

Q42018

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Annual Meetingof Shareholders

Q&A

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Enercare Inc. To Be Acquired By Brookfield Infrastructure In A C$4.3 Billion Transaction

Enercare Created one of North America's premier providers of home and commercial services

Since inception, Enercare has generated a total return for Shareholders of approximately 960%

53% premium to the closing price of Enercare Shares on the TSX on July 31, 2018, the last trading day prior to the announcement of the transaction

64% premium to Enercare's volume-weighted average share price since the establishment of the Special Committee on March 15, 2018

Enercare Shareholders to receive C$29.00 per Enercare common share

The Board of Directors and Management unanimously recommends that Shareholdersvote in favour of this transaction

Page 18: Q2 2018 Slides Final Final.pptx - Read-Only...This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking

Annual Meetingof Shareholders Q2

Financial Highlights 2018