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Annual Meetingof Shareholders Q2
Financial Highlights 2018
Annual Meetingof Shareholders
Forward-Looking Statements(For definitions of capitalized terms, please refer to the Glossary in Enercare’s MD&A dated August 13, 2018)
This presentation contains certain forward-looking statements within the meaning of applicable Canadian securities laws (“forward-looking statements” or “forward-looking information”) that involve various risks and uncertainties and should be read in conjunction with Enercare Inc.’s (“Enercare”) 2017 audited consolidated financial statements, and Enercare’s condensed interim consolidated financial statements for the three and six months ended June 30, 2018. Additional information in respect of Enercare, including the AIF, can be found on SEDAR at www.sedar.com.
Statements other than statements of historical fact contained in this presentation may be forward-looking statements, including, without limitation, management’s expectations, intentions and beliefs concerning anticipated future events, results, circumstances, economic performance or expectations with respect to Enercare, including Enercare’s business operations, business strategy and financial condition. When used herein, the words “anticipates”, “believes”, “budgets”, “could”, “estimates”, “expects”, “forecasts”, “goal”, “intends”, “may”, “might”, “outlook”, “plans”, “projects”, “schedule”, “should”, “strive”, “target”, “will”, “would” and similar expressions are often intended to identify forward-looking information, although not all forward-looking information contains these identifying words. These forward-looking statements may reflect the internal projections, expectations, future growth, results of operations, performance, business prospects and opportunities of Enercare and are based on information currently available to Enercare and/or assumptions that Enercare believes are reasonable. Many factors could cause actual results to differ materially from the results and developments discussed in the forward-looking information.
In developing these forward-looking statements, certain material assumptions were made. These forward-looking statements are also subject to certain risks. These risksinclude, but are not limited to:• actual future market conditions being different than anticipated by management;• the risk that the roll out of rental HVAC offerings beyond the present 23 states in the United States does not realize anticipated results as the rental model is a new concept
in this industry in the United States; and• the risks and uncertainties described under “Risk Factors” in Enercare’s MD&A dated August 13, 2018.
Material factors or assumptions that were applied to drawing a conclusion or making an estimate set out in forward-looking statements include:• management’s views regarding current and anticipated market conditions;• industry trends remaining unchanged;• Enercare’s financial and operating attributes as at the date hereof and its anticipated future performance of Enercare and Service Experts;• assumptions regarding the volume and mix of business activities remaining consistent with current trends; and• assumptions regarding the interest rate of the 2016 Term Loan, 2014 Revolver, foreign exchange rates and commodity prices.
There can be no assurance that recent results from the introduction of the rental model to Service Experts in Canada and the United States are indicative of future results.
Readers are cautioned that the preceding list of material factors or assumptions is not exhaustive. Although forward-looking statements contained in this presentation are based upon what management believes are reasonable assumptions, there can be no assurance that actual results will be consistent with these forward-looking statements. Accordingly, readers should not place undue reliance on such forward-looking statements and assumptions as management cannot provide assurance that actual results or developments will be realized or, even if substantially realized, that they will have the expected consequences to, or effects on, Enercare. All forward-looking information in this presentation is made as of the date of this presentation. These forward-looking statements are subject to change as a result of new information, future events or other circumstances, in which case they will only be updated by Enercare where required by law.
Please see the section entitled “Risk Factors” in Enercare’s MD&A dated August 13, 2018 for a discussion in respect of the material risks relating to the business and structure of Enercare.
2
Annual Meetingof Shareholders
JOHN MACDONALD President & CEO
Annual Meetingof Shareholders
Strong Q2 2018 Results & Performance
Increase in revenue to
$343M
+7%+11,000Rental unit additions
14%U.S residential
rental mix
+9%Sales & Rental
unit growth+11%
Increase in EBITDA to
$87M
EBITDA and customer base expansion in each segment
4
+15%Growth in
billable units
Annual Meetingof Shareholders
5
1. Strong organic growth
2. Continue rental program roll out
3. Execute roll-up acquisition strategy
2018 Strategic Priorities
1. Grow net rental units
2. Grow protection plan portfolio
3. Roll out Enercare Smarter Home
1. Grow contracted units
2. Expand products and services
3. Focus on customer satisfaction
Home Services Sub-meteringService Experts
Stable EBITDA Growth
Annual Meetingof Shareholders
6
Large water heater and HVAC rental unit base
provides significant platform for cross-selling
1.1 MRental Units
OtherProducts
Opportunity to cross-sell other products
including plumbing and duct cleaning
~4,300 HVAC Units Installed YTD
Two-thirds of HVAC units are from protection plan relationships
553,000Protection Plans
80% of protection plan customers are cross sold from the water heater relationship
6% of Q2 2018 Revenue
2% of Q2 2018 Revenue
73% of Q2 2018 Revenue
19% of Q2 2018 Revenue
Home Services Rental Units Provide Base For Cross Selling
(as of Q2 2018)
Building Long-term Customer Relationships
Annual Meetingof Shareholders
7
+ 6,000Improvement
PROTECT Customers’ investment
Home Services Focused On Growing Protection Plans
Protection PlanContracts 547,000 553,000
Q2 2017 Q2 2018
STRENGTHENOur customer relationships
GROWThe customer base
Our Protection Plans:
Annual Meetingof Shareholders
8
Video Monitoring
HVAC Performance Monitoring
Water Leak Sensor & Remote
Water Shut Off
Monitor & Control Energy
Usage
Lighting Control
Switch & OutletControl
Lock &Unlock Doors
Transforming The Customer Experience
Good initial uptake as we continue to roll-out the program
Annual Meetingof Shareholders
9
Key Accomplishments
Dramatic Increase In Service Experts U.S Rental
Penetration
9% Increase in Originations
(Q2 2018 vs Q2 2017)
6%Increase in EBITDA
(As of Q2 2018)
6Centers through 3 completed
M&A transactions(2018)
23Of 29 States Completed
Rental Rollout (As of June 30, 2018)
14% U.S residential rental
penetration compared to
Q2 2017 of 4%(As of Q2 2018)
Annual Meetingof Shareholders
Unit Continuity(In thousands)
15% CAGR
13% CAGR
Strong embedded revenues in contracted units pipeline: 2 to 1 versus billable units
Scale In Sub-metering Delivering EBITDA Growth
15% CAGR
10
93
132
156166
185
205
235
261 266 270
7794
115
136151 155
165183 189 193
50 5771
8296 103
116130 136 140
2010 2011 2012 2013 2014 2015 2016 2017 Q1 2018 Q2 2018
Contracted Installed Billable
Annual Meetingof Shareholders
Geoff LoweCFO
Annual Meetingof Shareholders Home Services Service Experts
Home Services
69%increase in
net rental unit growth
(Q2 2018 vs.Q2 2017)
Service Experts
14%U.S residential
rental mix
9%sales and rental unit
growth
15%increase in billable
units
Successfully Growing Long-Term Recurring Revenues
1. Excludes Corporate Segment2. Sub-metering Q2 2017 revenues have been restated to reflect the implementation of IFRS 15
Total Revenue-Second Quarter($ millions)
1
2
12
114 121
197 212
9 11
2017 2018
320 3437%
Sub-metering2
Sub-metering
Annual Meetingof Shareholders
EBITDA Performance By Business Segment
Home Services Sub-meteringService Experts
EBITDA ($ millions)
1. See “Non-IFRS Financial and Performance Measures” in Enercare’s MD&A
11%
Adjusted EBITDA1
($ millions)
65.4 70.3
25.1 21.53.6 4.6
-9.8 -7.8
2017 2018
5%
13
Corporate
84.3 88.6
Impact to Adjusted EBITDA due to rentals
1.0 7.5
Had U.S residential rental additions been sales, Adjusted EBITDA would have increased by $7.5M and grown by 13%
65.1 69.5
19.9 21.03.64.6
-9.8 -7.8
2017 2018
87.478.913%
Annual Meetingof Shareholders
C$225 C$275
C$225
C$263
C$90
2018 2019 2020 2021 2022 2023 2024
Drawn Revolver
Term Loan
Bonds
Capital Structure
C$55
14
BBB (Stable) – S&P BBB (Stable) – DBRS
3.8%Weighted Average
Interest Rate
Maturity Schedule Key Statistics
Stable Credit Metrics
Annual Meetingof Shareholders
Anticipated closing of transaction
Special Meeting of the Shareholders
Information Circular to be distributed to Shareholders
Announced Arrangement Agreement
15
Enercare Inc. & Brookfield Infrastructure Transaction Next Steps:
Aug 1
Aug
Sept 24
Q42018
Annual Meetingof Shareholders
Q&A
Annual Meetingof Shareholders
17
Enercare Inc. To Be Acquired By Brookfield Infrastructure In A C$4.3 Billion Transaction
Enercare Created one of North America's premier providers of home and commercial services
Since inception, Enercare has generated a total return for Shareholders of approximately 960%
53% premium to the closing price of Enercare Shares on the TSX on July 31, 2018, the last trading day prior to the announcement of the transaction
64% premium to Enercare's volume-weighted average share price since the establishment of the Special Committee on March 15, 2018
Enercare Shareholders to receive C$29.00 per Enercare common share
The Board of Directors and Management unanimously recommends that Shareholdersvote in favour of this transaction
Annual Meetingof Shareholders Q2
Financial Highlights 2018