PwC Namibia Business Profile · 2019-05-22 · PwC Namibia Business Profile A unique experience At PwC we apply our industry knowledge and professional expertise to identify, report,

PwC Namibia Business Profile

2020www.pwc.com.na

We are more than auditors

Our purpose is to build trust in the Namibian society and to solve important problems for the Namibian business community. Over more than 40 years, we have built a team of specialists with experience and expertise with one goal in mind: helping you to work better while keeping your business at the competitive edge.

With the backup of our diverse international network, our Namibian team is geared with solutions for a wide range of business problems including:

• Skills development and training through the PwC Business School• People and HR solutions• IT systems, advice and controls• Improving business process efficiencies• Strategic planning • Identifying and managing business risks• Filings and consultations to help you comply with Namibian business laws• Tax management covering VAT, Customs, Employee and Income Taxes• Expatriate services (Immigration and Tax)• Board of directors support: training, processes and advice• Forensic investigations

www.pwc.com.na

Nangula Uaandja Country Senior Partner Tel: +264 61 284 1000 [email protected]

Ansie RossouwPartner in Charge - Walvis BayTel: +264 64 217 [email protected]

Problem solvers for Namibian businesses

Table of Contents

Who are we 4

Our Heritage 5

Brief History of PwC 5

A Unique Experience 5

The way we do business 5

Our Approach 5

Diversity 6

The PwC purpose 7

Global Facts & Figures 8

Leadership Structure 9

Range of Professional Services 10

PwC Services 11

PwC Business School 12

Developing Namibian Professionals 13

Bursaries 14

Organisational Equity 15

Procurement Policies 16

4 PwC Namibia Business Profile

Who we are

A leading Namibian professional services firmPwC Namibia is Namibian owned and managed, and a member of PwC Africa with global links; committed to helping our clients meet the challenges posed by the global economy. Our ambition is to be Namibia’s leading professional services organisation, thereby building trust and solving important problems for our clients in the local and regional markets. In order to succeed in this ambition, we must grow and develop both as individuals and as a business – our core values of Act with Integrity, Care, Make a difference, Work together and Reimagine the possible help us to achieve this growth.

Worldwide, we possess an enviable breadth and depth of resources, yet we work locally, bringing appropriate local knowledge and experience to bear – and using the depth of our resources to provide a professional service, specifically tailored to meet our clients’ needs.

Giving meaning to what we do

The PwC brand is based on the integration of three concepts – People, Knowledge and Worlds: the experience and rich cultural diversity of our people, the boundless knowledge that flows within our organisation and between ourselves and our clients, and the worlds that give context and meaning both to our people and to our clients. The power of our brand only reaches its full potential when these elements come together.

Globally connected

Network organisation: PwC is a global network of separate firms, operating locally in countries around the world. PwC firms are members of PricewaterhouseCoopers International Limited and have the right to use the PricewaterhouseCoopers name. As members of the PwC network, PwC firms share knowledge, skills and resources. This membership facilitates PwC firms to work together to provide high quality services on a global scale to international and local clients, while retaining the advantages of being local businesses – including being knowledgeable about local laws, regulations, standards and practices.

More than 250 000 people in 158 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical

advice.

Vision 2020 - Strategic Choices

Be relevant and help enhance trust for our clients, regulators and institutions

Be deeply embedded in, and operate effectively across, the dominant and emerging political economies around the world

Bring our clients quality end-to-end solutions, leveraging the depth and breadth of our expertise

Use technology to transform, disrupt and grow our business, building relevance through innovation and alliances


A unique experienceAt PwC we apply our industry knowledge and professional expertise to identify, report, protect, realize and create value for our clients and their stakeholders. We are committed to making PwC distinctive through consistent behaviours that enable the success of our clients and people. We call this the PwC Experience and it shapes the way in which we interact with clients, with one another and with the communities in which we operate.

The way we do businessAs a member of a network of global firms, we have a Code of Conduct based on our core values of Teamwork, Leadership and Excellence. This Code of Conduct comprises of a set of principles that articulates how PwC expects its people to behave in conducting business.

It specifically addresses issues such as behavior by employees, the firm’s obligations as a responsible corporate citizen, upholding the PwC name, and the respect for

clients and colleagues. The Code, in essence, guides the way in which we live and work.

Our approachSocial responsibility for us is an ethos or a way of approaching our business; and is inextricably linked to our values, business strategy and our performance. We not only seek to show respect for our fellow citizens, our environment, applicable laws and prevalent ethical norms in the society in which we operate, but also to contribute actively through our normal business practices and various social investment initiatives. Education and skills development are our key focus areas, which we impart by drawing on the knowledge and skills of our people.

Our heritage

Internationally PwC was created by the merger of two firms – PriceWaterhouse and Coopers & Lybrand – each with historical roots going back some 150 years. PwC Namibia originates from legacy firm Hanekom & Kie founded in Namibia in 1975.

Set out below are some key milestones in the history of these firms.

Brief History of PwC

1849 1865 1898 1975 1990 2010

1854 1874 1957 1982 1998

Samuel Lowell Price sets up business in

London

William Cooper establishes his own practice in London, which seven years

later becomes Cooper Brothers

Price, Holyland and Waterhouse join

forces in Partnership

Name changes to Price, Waterhouse

& Co

Robert H Montgomery, William M Lybrand,

Adam A Ross Jr and his brother T Edward Ross form Lybrand, Ross Brothers and

Montgomery

Cooper Brothers & Co (UK), McDonald,

Currie and Co (Canada) and

Lybrand, Ross Bros & Montgomery

(US) merge to form Coopers & Lybrand

Hanekom & Kie founded in

Namibia

Price Waterhouse World Firm formed

Coopers & Lybrand merges with Deloitte Haskins & Sells in a number of countries

around the world

Worldwide merger of Price Waterhouse

and Coopers & Lybrand to create

PricewaterhouseCoopers

PricewaterhouseCoopers brand name change to PwC


Our approachAt PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.

People – quality through diversity The creation, sharing and application of knowledge are central to everything we do. But knowledge does not grow on its own. It is created and nurtured by people coming together to share their individual ideas.

Diversity in all its forms – from gender, generation, ethnicity and disability to people with a broader range of skills, experiences and industry backgrounds – is a vital element of the changing talent focus within our industry.

Here at PwC, diversity is a network priority because we need the best available talent to create value for our clients, people and communities. We hire and nurture professionals with a variety of approaches to problem-solving, who are willing to challenge the status quo, who think differently from one another, and who come from many different backgrounds and cultures.

66 trainee accountants

Equitable Economic Empowerment score (2019)

98%

Workforce

16 cultural groups

65% women

Over 260 staff

85% previously disadvantaged Namibians

68% previously racially disadvantaged

53 from previously disadvantaged groups

67 bursary students

61 from previously disadvantaged groups

Diversity

Knowledge – innovation through sharing

We are a global leader in knowledge management – with the proven information technology infrastructure to promote and support international knowledge exchange. This enables us to help our clients identify and exploit business opportunities, while improving their ability to manage risk. It also fosters the pooling of our global knowledge, thus increasing the creativity and innovation of our people which, in turn, benefits our clients still further.

Worlds – consistent yet unique

Everybody sees the world from a unique perspective. Companies are the same; each one is unique, with its own set of goals and its own challenges to overcome. The scale of resources within PwC means we can reflect our clients’ worlds by harnessing the similarities and catering for the differences. We do this by redefining ourselves for every client. So we exist not in a single world – but in the multiplicity of different worlds in which we are needed.


Our purpose is to build trust in the Namibian society and to solve important problems for the Namibian business community.

The PwC purpose

PwC Core Values

• Speak up for what is right, especially when it feels difficult.

• Expect and deliver the highest quality outcomes.

• Make decisions and act as if our personal reputation were at stake.

• Stay informed and ask questions about the future of the world we live in.

• Create impact with our colleagues, our clients and society through our actions.

• Respond with agility to the ever changing environment in which we operate.

• Make the effort to understand every individual and what matters to them.

• Recognise the value that each person contributes.

• Support others to grow and work in the ways that brings out their best.

• Collaborate and share relationships, ideas and knowledge beyond boundaries.

• Seek and integrate a diverse range of perspectives, people and ideas.

• Give and ask for feedback to improve ourselves and others.

• Reimagine the possible• Dare to challenge the

status quo and try new things.

• Innovate, test and learn from failure.

• Have an open mind to the possibilities in every idea.

Worktogether

Reimagine thepossible

Make a difference

CareAct with integrity


Additional facts » PwC leads the professional services sector, as one of the top 50 brands world-wide in the annual Brand Finance

Global 500. PwC achieved a ranking in terms of brand value of 50, moving up from 66th last year. As a result PwC is the highest performing professional service brand in the Index.

» PwC achieved the highest score (AAA+) for the seventh year in a row assessing the brand as 'exceptionally strong and well managed'.

» PwC Namibia's Country Senior Partner, Nangula Uaandja, was recently appointed as members of the Public Private Partnership (PPP) Committee by Finance Minister, Honourable Calle Schlettwein.

» Two of PwC Nambia’s esteemed leaders have been Business Woman of the Year in Namibia. » PwC Nambia’s Tax Leader, Chantell Husselmann was the President of ICAN (Institute of Chartered Accountants)

from June 2012 until March 2014. » PwC Namibia’s Business Continuity Management processes are ISO certified by the British Standards

Institute. This means that we will be here, delivering ongoing, quality service to our clients, come sunshine or crisis.

Global Facts & Figures


Ansie RossouwPartner in Charge - Walvis [email protected]

Carl van der MerweHead of Operations - [email protected]

Nangula UaandjaCountry Senior Partner - [email protected]

Louis van der RietRisk Management Leader - [email protected]

Chantell HusselmannTax Leader - [email protected]

Gerrit EsterhuyseAssurance Leader - [email protected]

Samuel Ndahangwapo Assurance Partner - [email protected]

Hans HashagenAdvisory & Risk Assurance Services Leader - [email protected]

Johan NelCorporate Tax Partner - [email protected]

Trophy Shapange Assurance Partner - [email protected]

Leadership Structure

Our Partners

Our Associate Directors

Gerrit JordaanAdvisory Associate Director - [email protected]

Riana Esterhuyse Tax Associate Director - [email protected]

Claretta GamsesAssurance Associate Director - [email protected]

Alex KleinRisk Assurance Associate Director - [email protected]

Birgit de LangeInternal Audit Associate Director - [email protected]

Andre BurgerAssurance Associate Director - Walvis [email protected]

Hannes van den BergAssurance Partner - Walvis [email protected]


Range of Professional Services provided

We have a significant presence in every major market, both established and emerging, which makes the firm a global powerhouse with an unmatched ability to serve global, national and local clients.

Our structure links local firms that possess an in-depth knowledge of local business, accounting and regulatory requirements, with a worldwide network that can exploit the advantages of expertise on an international scale.

Our strategic goal is to be the pre-eminent professional service provider across our chosen markets and services, evidenced through clear market leadership, sustained premium earnings and recognition as the best place to work.

We will achieve our goals through client relationships based on quality and integrity.

In Namibia, we provide specialist services to the following industries:

» Financial Services - Banking, Insurance and Investment Management;

» Mining; » Oil and Gas; » Public Sector - Government and State Owned

Entities; » Tourism & Hospitality; » Information Communication and Technology; » Media and Entertainment; » Retail; » International Development Agencies; » Construction & engineering; » Healthcare; » Manufacturing; » Agriculture; » Private Company Services

Unique service offerings

TaxTimPwC's TaxTim - An on-line tax assistant that helps individuals to complete their income tax returns accurately.

E-Learning SolutionsWe are continuously leading the way to innovative and collaborative learning platforms, offering customised e-learning solutions, animations, simulations and business games to contribute to the learning and development goals of our clients.

Remchannel PwC RemChannel - Our on-line Namibia salary survey solution which gives users 24hour access to benchmark their salaries against those of over 100 Namibian companies.


Advisory

ConsultingGeneral• Strategic Plans • Sector Growth Strategies• Business Plans, Business Models• Operational Plans and Models• Facilitation of Strategic Planning

Workshops• Value Chain Analysis• Market Analysis• Feasibility and Viability Studies• Transactional Advisory Services

(PPPs)• Business Process Management• Turnaround and Transformation• Business Continuity Management• Asset Management• Project Management• Sales and marketing plans• Stakeholder management plans

Forensic Advisory Services• Investigations• Accounting litigation support• Forensic technology solutions• Fraud Risk consulting• Anti-Money Laundering consulting

Risk Advisory Services• Internal Audit services• Systems Process Assurance• Financial Risk services• Risk and Regulatory solutions

Compliance Services• Governance and Sustainability

People and OrganisationHR Transformation• Benchmarking Surveys and other

relevant research• HR audits• HR Strategy and Planning• HR service delivery effectiveness• Support in Mergers and

Acquisitions• Thought Leadership

Workforce Transformation and Talent Management• Workforce restructuring• Organisational Development and

Restructuring• Human Resource Policy and

Procedures

Assurance • Auditing services• Accounting services• Agreed upon procedures• Compilation of financial statements• Other non audit assurance services• Assistance on capital market

transactions• Accounting, technical and regulatory

advice

Market Research & Surveys

• Delivering strategic solutions based on comprehensive stakeholder & brand research

• Aid organisations to build and sustain relationships with internal and external brands

• Equip organisations or brands with necessary resources to improve potential

• Assist to gain a competitive advantage in client’s field of expertise to grow their market share

Product offering• Advertising pre & post testing• Brand audits • Brand reputation analysis• Customer service audits• Employee satisfaction surveys• Feasibility Studies• Mystery shopping• Packaging pre & post testing• Perception testing• Product testing• Taste pre & post testing• Usage & attitude studies

Tax Corporate Tax• Consulting• Tax Accounting services• Tax Function Effectiveness reviews• Corporate International Tax and

Transfer Pricing Value Added Tax & Customs• Consulting• Compliance• Value Added Tax reviews• Customs and Excise• Training

Human Resource Services• Remuneration, benefits and reward

consulting• International Assignee Services

and Immigration• Payroll and Employees’ tax• Receiver of Revenue liaison on all

PAYE related matters

Compliance Services• Preparation of financial statements• Preparation of accounting records• Tax compliance services –

Registration• Tax compliance services – Returns• Company secretarial services• Trust administration services• Estate planning and administration

PwC Services• Assurance• Advisory• Tax

• Market Research & Surveys

• Job Description and Competency Development

• Performance Agreements• Competency Based Recruitment

and Selection• Lean Six Sigma• Performance and Talent

Management

Change Management• Change Management• Change Impact and Readiness• Culture alignment/transformation

Developing People• Skills assessment and learning

paths• Coaching & Mentoring service

offerings• Specialised development

programmes• Skills development• Profiling• Team Building


Role of PwC Business School Namibia

PwC Namibia Business School provides a distinctive approach to learning and development, tailored for both clients and staff. We offer training across various markets, offering comprehensive generic and tailored training solutions.

What does the PwC Namibia Business School offer?

The PwC Namibia Business School brings together four unique training solutions.

Business Bitesize Sessions

Business Bitesize Sessions are short sessions designed with the busy professional in mind focused on PwC’s core areas of expertise and relevant hot topics.

Thought Leadership Events

Centre for Thought Leadership with local and international movers and shakers on relevant thought provoking topics.The events are specialist sessions, specifically targeted at Executive Leadership and Senior Management.

Offerings include:• HR and Learning & Development Workshops and Conferences;• Leadership Conferences; • Stakeholder engagement sessions and more.

Public Training Solutions

Public Training Programmes that are focused on developing skills relevant to the local market across all industries covering the following topics:

• Taxation• Remuneration & HR Training• Forensic and Compliance• Internal Audit• Accounting & Finance Training• Director’s Series• Company Secretarial Taining• Soft Skills Training• IT Training• Microsoft Office Series

Our Public Training Calendar for Windhoek and Walvis Bay is updated twice a year and available on our website:

www.pwc.com/na/events

Earn CPD points with our technical tax and accounting updates and courses.

PwC Business School


ICAN (Institute of Chartered Accountants)

The Institute of Chartered Accountants of Namibia (ICAN) is the sole organisation in Namibia with the right to award the Chartered Accountant designation. PwC has 43 Chartered Accountants registered with the professional accounting body. Chantell Husselmann, our Tax leader and Talita Horn (a former Advisory partner) both served as President of ICAN. Assurance partner Louis van der Riet serves on the Technical Committee and Chantell Husselmann, Tax Leader, serves on the Tax committee.

ICFA (Institute of Commercial and Financial Accountants in Namibia)Currently there are 66 trainee accountants, 53 of whom are from the previously disadvantaged group, undergoing traineeship contracts for the Certified Commercial and Financial Accountant qualification with our firm.

In terms of professional rules, trainee accountants have to receive at least 40 hours of formal training per annum as well as structured programme of continuous practical training in terms of strict guidelines laid down by the Institute of Commercial and Financial Accountants of Namibia.

UNAS (University of Namibia Accounting Society)The firm has a historically close relationship with UNAS. Country Senior Partner, Nangula Uaandja, is the patron of the society and provides leadership training to UNAS members.

PwC Tax AcademyIn the beginning of 2007 we launched the PwC Tax Academy. This Academy is the first of its kind in Namibia and reaffirms our commitment to Vision 2030 and the development of local Tax professionals. The firm currently has 8 candidates enrolled on a three year tax articles programme while furthering their studies within various taxation fields. Since 2007, 20 candidates have completed their training.

Tax academy participants to date include 87.5% designated Namibians.

Developing Namibian Professionals


Bursaries

We currently sponsor 67 Namibian students (of whom 61 are from the previously disadvantaged group) studying at South African and Namibian universities towards their accounting degree and postgraduate qualifications.

Our current bursary scheme totals in excess of N$16 million. Many of our professional staff also study on a part-time basis.

Commercial Equity

Commercial Equity is a focus point for our organisation as we work towards the transformation of the ownership of our business as well as the firm’s procurement policy. PwC has 3 females as partners of which 2 are from the previously racially disadvantaged group.

Bursaries


Category Total number

Number of Namibians

Number of designated Namibians

Number of females

Permanent Residents & Domicile

Employees on Work Permit /

Work Visas

Directors 10 9 5 3 1 0

Associate Directors 6 5 3 3 1 0

Snr Managers 19 14 13 12 4 1

Managers 41 38 32 28 0 3

Specialist/Snr Supervisory (level 4)

52 49 42 33 1 2

Skilled Labour 45 43 40 32 2 0

Semi-skilled Labour 74 72 66 52 1 1

Unskilled Labour 0 0 0 0 0 0

Contracts/ Intern 21 21 18 13 0 0

Total 268 251 219 176 10 7

Organisational Equity

Partners & AD's

Management (Snr and Middle

Management)

Staff Total Firm

Female 37% 66% 68% 65%

Previously Disadvantage

50% 83% 89% 85%

Employment Equity Stats per %


The firm’s goal and focus on procurement is that at least 25% of its discretionary expenditure is made to BEE entities, (entities being those with at least 26% previously disadvantaged owners).

For the procurement of goods and services the firm will give:

10% differential on Namibian owned entities of 51 % or more and;

An additional 10% differential on Namibian BEE owned entities.

In addition to those set out above, our partners serve in various capacity’s with the following institutions

» Institute of Internal Auditors, ICAN and PAAB » African Leadership Institute, Board of Directors,

Course presentations » Men on the Side of the Road, Board of Directors » Customer service Conference sponsorship with

Polytech » Diversity Conference sponsorship » Global Business labs sponsor

Procurement Policies

Other contributions to Namibia

Our commitment to Vision 2030

“A national vision to improve the quality of life of the people of Namibia to the level to counterparts in the developed world by 2030”.

Dr. Sam NujomaPresident of the Republic of Namibia 2004

All Namibians need to realize that in our country, everyone counts. Fostering unity amongst fellow Namibians is one way of contributing to the realization of Vision 2030. We practice this thought leadership.


PwC Handbooks

Namibian Income Tax Handbook

N$350 per copy (VAT inclusive)

Order your copy from [email protected]

Our aim with this handbook is to assist accountants, business owners and students to obtain a better understanding of the tax environment in Namibia. As with our popular Guide to Namibian VAT, we compiled it as a practical and easy to follow guide, and hope that it will help to build the necessary knowledge to comply with the Namibian Income Tax Act. This handbook was produced by the Income Tax team at PwC Namibia, and is based on published legislation and regulations as at 31 January 2017.

www.pwc.com/na/namibia-business-guide

Guide to Namibian VAT

N$50 per copy (VAT inclusive)

Order your copy from [email protected]

Guide to Namibian VAT has evolved into a comprehensive handbook on Namibian VAT and is the 4th edition covering existing and proposed VAT legislation up till 30 April 2014, with amendments up till end of 2017. The book is useful to accountants, tax consultants, tax officials, students and academics.

www.pwc.com/na/guide-to-namibian-vat

Walvis Bay

1st Floor, PwC Building, 122 Theo Ben Gurirab Street, Walvis Bay

Tel: +264 64 217 700Fax: +264 64 217 800

Windhoek

344 Independence Avenue

Tel: +264 61 284 1000Fax: +264 61 284 1001

© 2020 PricewaterhouseCoopers. All rights reserved. “PricewaterhouseCoopers” refers to the independent and separate network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.

Documents

PwC Namibia Business Profile · 2019-05-22 · PwC Namibia Business Profile A unique experience At PwC we apply our industry knowledge and professional expertise to identify, report,