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Date Month 2011 Speaker’s name – job title to go here © 2011 IBM Corporation puttin g into practice IBM in the UK and Ireland

Putting Progress into Progress

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It’s no simple task to describe what one of the most talented, capable and diverse workforces in the UK and Ireland actually does.

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Page 1: Putting Progress into Progress

Date Month 2011

Speaker’s name – job title to go here

© 2011 IBM Corporation

putting

into practice

IBM in the UK and Ireland

Page 2: Putting Progress into Progress

A century of innovation We are in the fabric of everyday lifeHelping to build a smarter planetWe stand for

Page 3: Putting Progress into Progress

Progress whether a leap or a step, is important if we

want to make the world work better. Progress means

furthering the aspirations of people, communities,

companies and institutions. At IBM we listen and we

help to solve their problems. It’s in our heritage. It’s our

ability to think, to innovate and to apply our depth of

real-life experience that is our strength.

Stephen LeonardGeneral Manager

IBM UK and Ireland

Page 4: Putting Progress into Progress

Services and Delivery

56.9%

IBM is the leading technology and services company in the UK and Ireland

Software

22.7%

Systems and Financing

19.4%

We have embraced progress and re-mixed our business to meet changing client needs, enabling

innovation, growth and efficiency.

Page 5: Putting Progress into Progress

Technology Leadership• 200,000 technical people• More patents and Nobel prize

winners than any other company• $62bn R&D investment since 2000

Financial Strength• Eight years of double digit earnings growth• $14 billion added to pre-tax profit base since

2002• Robust performance throughout global economic

downturnReputation• The world’s # 2 brand• The world’s # 1 business brand

Global Integration• Maximising efficiency• IBM is larger outside the US than within• IBM employs more people in India than

any Indian ‘pure play’

IBM globally makes us stronger locally

Page 6: Putting Progress into Progress

We are woven into the fabric of everyday life

Powering the latest games consolesIBM microprocessors power the

Sony PS3, Nintendo Wii and the Xbox 360

Keeping the shelves filledIBM provides analytical and technology services to improve supply chain accuracy

Taking cash out of a hole in the wallIBM Hursley developed CICS software in 1969. Today it is used in virtually every cashpoint in the UK and Ireland. It is regarded as the backbone of business.

Predicting the weatherThe Met Office uses

IBM supercomputers for forecasting

Page 7: Putting Progress into Progress

Coordinating search and rescueIBM is researching robotics to

search rescue areas without endangering more lives

Our technology and services make things work better

Serving up a faultless WimbledonSince 1990, IBM has worked with Wimbledon to find smarter ways to improve the experience of players and fans alike

Creating a cleaner transport systemIBM is working with the ETI to evaluate the impact of electric vehicles on the UK electricity grid

There are less than 2500 Grevy's zebra left in the wild Marwell Wildlife is using IBM predictive analytics software to identify threats which will help to conserve the Grevy's zebra in the wild

Page 8: Putting Progress into Progress

Our technology and services make things work better

Designed in Dublin IBM Connections software gives clients fast access to everyone in their network - colleagues, customers and partners

Self service at Aer LingusAer Lingus delights customers with

reduced check-in times after IBM helped design, implement and support automated

check-in

Taxing vehicles onlineEvery vehicle in Ireland that is taxed online uses and IBM developed solution

Flying through check-in with Ryanair IBM worked with Ryanair to introduce one of

the world’s first implementations of Chip and PIN enabled airport kiosks

Page 9: Putting Progress into Progress

Transforming customer serviceWorking with IBM, Ecotricity has rapidly reengineered it processes and is now adding 1000 customers per month to the advanced customer service and billing system

We apply intelligence, reason and science to improve business and society

Inhibiting infection by HIVEdinburgh University and IBM are using supercomputing to speed up the design of drugs

Helping fishermen harvest shellfish

In Galway Bay, data is collected from a variety of sources to

inform a host of industries

Powering university research University of Southampton’s IBM

supercomputer has a peak performance of 74 trillion calculations

per second, equal to 4,000 PCs, and is the greenest supercomputer on

the UK academic landscape

Page 10: Putting Progress into Progress

IrelandSoftware development and fulfillment,

labs in Dublin, Cork and Galway

Institute for Business Value leads in economic development, business research and thought leadership

Innovation Centre and Venture Capital Centre, enabling start-up companies to

create leading-edge software & hardware applications

We continually invest in applied innovation

Focused on research into Smarter Cities, Risk Science,

Exascale Computing and Hybrid Computing

One of 12 research laboratories worldwide

Dedicated to creating an impact for clients and IBM

Collaborates with businesses, cities and universities

Page 11: Putting Progress into Progress

HursleyThe largest development

laboratory in Europe

1,400 developers including 28 Master Inventors

Part of a worldwide network of research labs

We continually invest in applied innovation

ManchesterSystems software development laboratory established May 2010

Specialises in IBM POWER7 Systems

Page 12: Putting Progress into Progress

We strive to make a difference in the community

Volunteer initiatives in UK and Ireland such as KidSmart develop children’s IT skills

In the UK and IrelandIBM employees have pledged over 95,000 voluntary hours in 2011’s Celebration of Service

IBM has made more than 330 community grants since 2004

Transition to Teaching initiative Encouraging people to re-train as teachers and pass on their expertise

Page 13: Putting Progress into Progress

Environmental policies were introduced in

1971

66%of IBM’s electricity in

the UK and Ireland comes from

renewable sources Leading edge services help clients manage

CO2

Over 40 years of environmental leadership

IBM has cut its global CO2 emissions by

52% since 1990

Page 14: Putting Progress into Progress

70+ different nationalities

150,000+years of business and technical experience

Age range 18 - 69

Progress is made possible by our diverse and talented people

Page 15: Putting Progress into Progress

A colourful, stimulating and diverse working environment promotes innovation

We’ve been paying men and women the same wages for doing the same job since the 1930s

Target Graduate Employer

of the Year 2007, 2008, & 2009

2011 Most Popular Graduate

Recruiter in Consulting

Gradireland ‘Ahead’ Award

2008IBM named top employer

in Stonewall’s 2010 list

The Times IT Employer of the Year 2005 – 2011

Page 16: Putting Progress into Progress

Collaboration is the essence of how we work

The 2010 IBM Summit at Start convened over 1000 leaders from business, academia, science, government and the voluntary sector to explore how collaboratively we can move towards a more sustainable future. In 2011 the debate continued with thousands joining the conversation online in the IBM Start Jam.

“One of the most significant events of its kind that has ever taken place in this country.”

Charles HendryMinister of State for Energy & Climate Change

Collaborating to build Smarter CitiesGlasgow was recently awarded an IBM Smarter Cities Challenge grant, designed to address the wide range of financial and infrastructure challenges facing the city today.

“This is fantastic news and will help Glasgow as we move forward with our aim to become a European leader in environmental, social and economic sustainability.”

Gordon MathesonLeader of Glasgow City Council

Page 17: Putting Progress into Progress

On June 16th 2011 IBM celebrated its 100th anniversary as a corporation. 100 years ofcontinual progress and transformation

We have continually delivered groundbreaking technology

and provided business transformation services for clients

– while constantly transforming our own business.

Computing age Internet age

NOW a smarter planet

Page 18: Putting Progress into Progress

Instrumented

It’s a fundamental shift in the way we all live, work and do business.

IBM in the UK and Ireland is at the forefront of how we deliver the promise of a smarter planet.

Ahead of us, something meaningful is happening…the world is getting smarter

We live on a planet that is getting smarter

A planet that is becoming more:

Interconnected Intelligent

Page 19: Putting Progress into Progress

of UK electricity needs to come from renewable sources in 2020 to meet climate change targets. Ireland’s target is 16%

In 2007, only 5% of UK electricity came from renewable sources and Ireland imported 96% of all energy used

32%

Challenges facing the UK and Ireland

2016When UK electricity demand will exceed the capacity of present power stations

New plants under construction only delay this date until 2020

increase in electricity demand if half of Britain’s passenger cars were powered by electricity

Meeting this demand through nuclear power would require 10 new reactors

26%

Page 20: Putting Progress into Progress

Challenges facing the UK and Ireland

of Ireland’s produced water is ‘lost’ before it reaches the customer

The water industry is the 4th largest user of energy in the UK

50%

of households are without a domestic water meter in the UK

Fitting a meter can reduce demand by up to 10%

67%

46Mdomestic gas and electricity meters to be changed to smart technology in 26 million UK households. 1.8 million Irish households to have smart meters by 2013

of data generated over a 7 year period through nationwide deployment of domestic smart meters

400TB

Page 21: Putting Progress into Progress

The Co-operative GroupThe world’s largest consumer cooperative

“The re-engineering of the POS system so it

can be shut down at night clearly underlines

The Co-operative Group’s continuing

commitment to the environment.”

Mark Hale

Director of IS Food Retail

The Co-operative Group

Challenge

Cut total energy use by 25% by 2012

SolutionSoftware solution powers systems down and automatically brings them back online using "wake-on-LAN" technology

smarter energy

Benefit

Automatically switching off devices overnight and re-starting them in the morning is expected to:

• Save 1.68 million Kw hours of electricity annually

• Reduce costs by £120,000

• Cut CO2 emissions by 722 tonnes

Page 22: Putting Progress into Progress

smarter cities

CovJamThe worlds first City Jam in Coventry UK

Challenge

A streamlined and clear view of operations in order to improve customer service.

Solution

Using the ‘wisdom of crowds’ philosophy, IBM hosted a jam for over 800 city constituents.

IBM CoBRA (Corporate Brand Reputation Analysis) was then deployed to analyse the results.

Benefits

First-ever use of the IBM Jam approach in a UK city delivered unprecedented insight into the opinions of local stakeholders.

By connecting diverse groups of people and giving them a forum to collaborate and share information, the Jam has generated innovative ideas.

Jam format pulls in unstructured information from multiple sources and provides insight that will help drive Coventry’s strategic development plans over the coming 30 years.

“The IBM Jam brought out practical ideas. People know that we can’t change overnight, that we need to take baby steps to being a smarter city with low-cost, practical projects.” Martin ReevesChief Executive of Coventry City Council

Page 23: Putting Progress into Progress

IBM has 11 Cloud development labs around the world, including Hursley in Hampshire and Dublin

in IrelandIBM and Cable and Wireless Worldwide’s UK Smart Energy Cloud provides scalable, secure and flexible data hub to support Smart Metering

The UK is a centre of excellence for Cloud security – one of the key client issues with Cloud

The Irish Cancer Society is developing a smart Cloud-based system for its ‘Care to Drive’ programme with an IBM Centennial Grant

On a Smarter planet, Cloud Computing enables the world to be more instrumented, interconnected and intelligent

IBM is working with hundreds of UK and Irish clients to achieve the business benefits of Cloud including cost reduction and much greater agility

IBM’s Cloud Services make sure every point played at Wimbledon is captured and analysed in realtime

Page 24: Putting Progress into Progress

London Analytics Solution Centre

Links to analytics centres in Berlin, Beijing, Tokyo, New York,

Washington, Dallas and Zurich

The oxygen of a smarter planet isBusiness Analytics and Optimization

IBM Business Analytics and Optimization solutions connect people with trusted, relevant information and foster a fact-based culture, allowing analytics-driven organisations to confidently understand, predict, plan and act to optimise business outcomes.

Page 25: Putting Progress into Progress

This is IBM in the UK & Ireland

Page 26: Putting Progress into Progress
Page 27: Putting Progress into Progress

Instructions for use – remove these charts before presenting

The presentation works best as a slide show, most pages have animated elements but they do not advance to the next slide until the presenter clicks to move on.

It is recommended you run the presentation in its current order through to at least slide 21 before adding any tailored slides, although 7 & 8 are interchangeable as are 10 & 11

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Page 28: Putting Progress into Progress

IBM Colour Palette

Blue 1R131,G209,B245

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Back up charts and Archive section

Additional charts which may be relevant

Page 33: Putting Progress into Progress

UK & Ireland Icons of

CICS

Sabre

Innovating the Fan Experience

Medicine on DemandSmarter Water Management

A Global Innovation Jam