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INSIDE THIS ISSUE Utah Division of Purchasing & General Services Taylorsville, Utah 801-957-7160 Purchasing.utah.gov The Current Impact of COVID-19 By Windy Aphayrath, Assistant Director Purchasing Update March 2020 2 Sourcing Team and Evaluaon Commiee Members needed 2 New Statewide: Avaya Data Communicaons Products and Services 3 Wring a Scope of Work and Specificaons 4 Breaking The Language Barrier 5 Changes to Sole The Sole Source Request Form 6 Quick Overview: U3P Sciquest Update 20.1 7 UCI: Spring Flower Sale 8 Spotlight—Krysta Earlier this month, Chris Hughes, Director of the Division of Purchasing, sent out a message regarding the COVID-19 situaon and its impact on the global supply chain. Over the course of the last three weeks, much has changed across the world, directly impacng what and how we purchase. The Division of Purchasing connues to monitor the supply chain of vendors on State Cooperave Contract, understanding that COVID-19 has significantly disrupted many of these vendors. We ask all eligible users of State Cooperave Contracts to have paence, as supply and shortages of crical products are being experienced worldwide. Addionally, while there are well-intenoned vendors reaching out to provide paent protecon equipment (PPE), there are also those who are not legimate. It's highly recommended that agencies conduct due diligence on all new vendors prior to comming to a purchase. Some things to look out for include: Email address that is @gmail.com, @yahoo.com, or any other free email account No websites or websites that do not look legimate Mandatory prepayments of the full invoice to "guarantee" the stock Addresses of "manufacturing" facilies that, when searched, appear to be residences, or cannot be found The Division of Purchasing will connue to closely monitor the COVID-19 situaon and its impact on the world's supply chain and provide more informaon as we're able. In the meanme, "Stay Safe, Stay Home."

Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

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Page 1: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

I N S I D E T H I S I S S U E

Utah Division of Purchasing & General Services

Taylorsvi l le, Utah

801 -957 -7160 —Purchasing.utah.gov

The Current Impact of COVID-19 By Windy Aphayrath, Assistant Director

Purchasing Update March 2020

2 Sourcing Team and Evaluation Committee Members needed

2 New Statewide: Avaya Data Communications Products and Services

3 Writing a Scope of Work and Specifications

4 Breaking The Language Barrier

5 Changes to Sole The Sole Source Request Form

6 Quick Overview: U3P Sciquest Update 20.1

7 UCI: Spring Flower Sale

8 Spotlight—Krysta

Earlier this month, Chris Hughes, Director of the Division of Purchasing, sent out a message regarding the COVID-19 situation and its impact on the global supply chain. Over the course of the last three weeks, much has changed across the world, directly impacting what and how we purchase.

The Division of Purchasing continues to monitor the supply chain of vendors on State Cooperative Contract, understanding that COVID-19 has significantly disrupted many of these vendors. We ask all eligible users of State Cooperative Contracts to have patience, as supply and shortages of critical products are being experienced worldwide.

Additionally, while there are well-intentioned vendors reaching out to provide patient protection equipment (PPE), there are also those who are not legitimate. It's highly recommended that agencies conduct due diligence on all new vendors prior to committing to a purchase. Some things to look out for include:

Email address that is @gmail.com, @yahoo.com, or any other free email account

No websites or websites that do not look legitimate

Mandatory prepayments of the full invoice to "guarantee" the stock

Addresses of "manufacturing" facilities that, when searched, appear to be residences, or cannot be found

The Division of Purchasing will continue to closely monitor the COVID-19 situation and its impact on the world's supply chain and provide more information as we're able. In the meantime, "Stay Safe, Stay Home."

Page 2: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 2

The Division of Purchasing recently established two (2) new

Statewide Cooperative Contracts for Avaya Data

Communications Products & Services. The awarded contracts

are with Avaya resellers– ConvergeOne (AR3317) and

CenturyLink (AR3318). These contracts run from April 1, 2020

to March 31, 2025 and will be available on the State Contracts

Search beginning April 1, 2020. These new contracts replace

the older AR603 contract directly with Avaya that expires May

31, 2020.

The available scope under these new contracts include Avaya

manufactured equipment, software, and services for Unified

Communications. The included software is both cloud hosted

and customer on premise. Products by manufacturers other

than Avaya are out of the scope of these new contracts.

When assessing this portfolio, public entities are encouraged

to review both new contracts to determine the best value fit

for your individual entity needs.

As is customary with these types of IT contracts, all State-Level

executive branch agencies not listed in part § 63F-1-102(6)(b)

of the Utah Code are under the jurisdiction of the Department

of Technology Services (DTS). With the exception of products

that may be purchased without the involvement of DTS (which

are listed here), these agencies must place orders for items

listed in this contract through DTS and may not order directly

from the vendor or resellers.

For any questions relating to these contracts or the solicitation

that resulted in these contracts, please contact the contract

manager Jeff Johnson ([email protected]) or Solomon

Kingston ([email protected]).

New Statewide - Avaya Data Communications Products & Services By Jeff Johnson, Contract Analyst

Sourcing Team and Evaluation Committee Members Needed

The Division of Purchasing is currently looking for sourcing team and evaluation committee members! The following

contract portfolios are currently in the solicitation process and your input would be a welcome help to ensuring effective

contracts are put in place to support your agency's needs! Contact the identified contract manager with any questions!

TITLE NAME CONTACT

Commercial HVAC Services Rick Straw [email protected]

Vape Detector and Elevated Sound Detector David Bundy [email protected]

Green Cleaning Products Kayla Medina [email protected]

Facilities Access Monitoring Solution Solomon Kingston [email protected]

Mechanical Street Sweeper Chike Ogbuehi [email protected]

Page 3: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 3

The scope of work and specifications outlined in a

solicitation should promote the overall economy and best

use of tax payer dollars for the procurement need you are

seeking to resolve. Specifications should not be unduly

restrictive or give an unfair advantage to a particular

vendor without proper justification. To accomplish this

goal here a four primary areas one should consider when

developing such.

1. Clarity

A. Use plain English, avoid legalese and scientific

jargon.

B. Use commonly used words.

C. Avoid using alternatives (like ‘excavate’ for ‘dig’)

just to make the text more interesting.

D. Words should be selected to ensure their meaning

is clear and unambiguous.

2. Accuracy

A. Ensure consistency and accuracy by saying the

same thing the same way.

B. Employ accurate and consistent phraseology for

repeated clauses.

C. Avoid generalizations, unclear words or phrasing,

acronyms and abbreviations unless very well-known.

3. Repetition

A. Say everything, but only say it once. Repetition is

inadvisable and legally dangerous.

B. Avoid erroneous information (such as listing a

standard that is not referenced in the text).

C. Just in case something applies, include it once. If

something does not apply, leave it out.

D. If an issue is covered in the Conditions of Contract

don’t repeat it in the Specification.

4. Logic

Specifications should:

A. Have sub-headings and a logical numbering system

for all headings. Cross-referencing within the

Specification is kept to a minimum because of

possible future changes.

B. Have matters of contract and administration

separate from the technical sections of the

Specification, except for specific instructions on

quality or for instructing/informing others (such as a

sub-contractor).

C. Be outcome focused by stating what is to be

achieved by the solicitation not how it is to be done.

D. Not be written to favor one supplier over another

(do not specify brands, unless it is necessary).

For questions please contact Solomon Kingston

([email protected]).

Writing a Scope of Work and Specifications By Solomon Kingston, Contract Analyst

Page 4: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 4

Critical to every agency’s success is the ability to

communicate with the public it serves. With the new

State of Utah Cooperative Contracts for On Demand

Remote Interpreting, opening that communication

channel should be a lot easier. These new contracts are

part of a new portfolio through NASPO ValuePoint, which

replaces the old Over the Phone Interpreting contracts in

which the State of Utah previously participated, and has

some key new services available.

In addition to the Over the Phone Interpreting (OPI)

services that have been available historically, the new On-

Demand Remote Interpreting portfolio has available for

the first time Video Remote Interpreting (VRI) services.

These services will greatly enhance the ability to

communicate as seeing an interpreter’s expressions will

greatly enhance end users’ experience. This newer

technology also opens up the availability of on demand

VRI services for American Sign Language (ASL).

There are over 190 languages available for both VRI and

OPI services! Truly “on demand”, all these remote

interpreting services are available 24/7/365 with no need

to schedule an appointment and are paid by the minute.

Additionally, some of the contractors were awarded the

Remote Document Translation category. Just email your

document out, wait a few days (depending on the size of

the document) and you will get back an editor-reviewed

translation. Pretty easy.

Don’t forget about our other language interpreting and

translation contracts for in-person interpreting! We have

three interpreting portfolios that should have you

covered. Below is a table of a complete list of our

interpreting/translation contractors and the categories

they are awarded.

Go check out their contract landing pages in the State

Cooperative Contract Search Engine and get in touch with

their account representative to get your account setup

and ready to go!

https://statecontracts.utah.gov/Home/Search

Please contract Blake Porter, [email protected] for

questions.

Breaking the Language Barrier By Blake Porter, Contract Analyst

Contractor Name Contract # Categories Awarded

Corporation Translation Services dba Language Link

MA974 OPI, VRI, Document Translation

Voiance Language Services LLC MA2239 OPI, VRI, Document Translation

Language Line Solutions MA3354 OPI, VRI

Interwest Interpreting Inc. MA1070 American Sign Language (in-person)

5 Star Interpreting MA884 American Sign Language (in-person)

American Sign Language Communication MA880 American Sign Language (in-person)

Craig Enterprises Inc dba Commgap MA1841 In-person Interpreting, Document Translation

Asian Association of Utah dba Refugee and Immigrant Center

MA2255 In-person Interpreting, Document Translation

Insync Interpreters LLC MA2253 In-person Interpreting, Document Translation

Linguistica International MA2084 In-person Interpreting, Document Translation

Catholic Community Services of Utah MA2239 In-person Interpreting, Document Translation

Page 5: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 5

Changes to the Sole Source (Award of A Contract Without

Engaging in a Standard Procurement Process) Request Form? By Christopher Jennings, Assistant Director

While competition is the preferred method of awarding a

contract, there are instances when exceptions are

warranted. To help standardize the process and to ensure

that all parties adhere to 63G-6a-802, the Division of

Purchasing uses the Award of A Contract Without

Engaging in a Standard Procurement Process Request

Form which we all know and love.

Among other things, this form requires the conducting

procurement unit to provide description and

documentation supporting one of the allowable

justifications for award without conducting a standard

procurement process. The intention is for the conducting

procurement unit, the agency buying the product, to

perform an internal analysis and justification for award

without a standard procurement process.

Issue:

It is not uncommon to receive documentation provided by

the vendor as justification. At other times, the conducting

procurement unit includes vendor provided information

verbatim in the justification or coordinated with the

vendor in other ways that attempt to justify award. This

coordination can represent a conflict of interest which is

prohibited by Code and Rule. In particular, R33-4-103

states “assisting in writing specifications shall not, at any

time during the procurement process, be employed in any

capacity by, nor have an ownership interest in, an

individual, public or private corporation, governmental

entity, partnership, or unincorporated association bidding

on or submitting a proposal in response to the

solicitation.”

Because of this concern we have added new language to

the form:

Attach any provided justification from the vendor, and any

related communication so that Purchasing can verify the

Conducting Procurement’s justification.

Conducting Procurement Unit must demonstrate an

internal analysis for its justification that is not derived

from vendor material or messaging.

Any undue support, coaching or coordination provided by

the vendor outside general research and inquiries may

result in rejection including denial of sole source or

vendor being ineligible for contract award regardless of

the methodology used. See Utah Administrative Rules R33

-4-103(3).

Reasoning:

The Division of Purchasing wants to ensure that the

conducting procurement unit has reasonably justified this

award request and that all parties have shown that open

and transparent competition as required by code, is not

possible.

Please click the image below to locate the

new sole source form on our website:

Page 6: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 6

Quick Overview: U3P Jaggaer* Update 20.1 By Diane Schmidt, Purchasing Agent and Jessika Huhnke, Purchasing Agent

Processes

The process for all aspects of the site such as creating sourcing events, searching

for events, & looking up contracts will remain the same. The change of

aesthetics on the site has not interfered with processes or functionality.

Before Update After Update

Comments

The Navigation Menu has a Cleaner look.

Some icons have been redesigned but

everything is in the same order.

The only major change here is for

eProcurement clients. The shopping

settings are now under the shopping cart

icon.

Nothing else has changed in terms of

functionality.

Helpful Links

Jaggaer 20.1 Product Release Videos

Release Notes for Current and Past Releases

20.1 JA Release Video

Before Update

After

Update

Comments

Most of the changes to the top menu are cosmetic. It has a

new look for bookmarks, action items, and notifications.

The name drop down has been changed to a profile icon from

which you can access your user info, dashboards and search

pages.

New log out button at the bottom.

* U3P is the Utah Public Procurement Place which runs on the Jaggaer platform, which was previously known as Sciquest

Page 7: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 7

Page 8: Purchasing Update March 2020 · Voiance Language Services LL MA2239 OPI, VRI, Document Translation Language Line Solutions MA3354 OPI, VRI Interwest Interpreting Inc. MA1070 American

Purchasing Update Page 8

Ut a h D iv i s ion of P urc ha s in g & Ge ne ra l Serv ic es

4 3 1 5 S . 2 7 00 W. FL . 3

Ta y lors v i l le , Ut a h 8 4 1 2 9

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H ours : 8 :0 0 a m —5 :0 0 pm M - F

Krysta is a new State Contract Analysts at State Purchasing,

coming from a local water district as an Administrative

Specialist. Krysta was born and raised in Utah, she received her

AS in Science, BA in Health Promotion and Minor in Nutrition

from Weber State University, and MBA from Western

Governors University. Krysta has a beautiful daughter, a caring

husband, and two snuggly puppies. She enjoys boating at Lake

Powell, surfing, snowmobiling, pizza, ice cream, and traveling to

warm beachy places with her family.

Q and A

Q: Who is your hero?

Wonder Woman of course! She is a hero that knows her

strengths, pushes her limits, and never stops learning.

Q: If you could live anywhere, where would it be?

A. Utah! Utah offers such a variety of year-round activities and

has a variety of climates that are tough to beat. I am always up

for an adventure, and Utah is just the place.

Q: Would you rather ride a bike, a horse, or drive a car?

A. With today’s technology, cars are better than a magic carpet

ride.

Q: If you could only eat one meal for the rest of your life,

what would it be?

A. PIZZA!

Q: Do you collect anything? If so, what is it?

A. It’s more of a tradition, but every year I get a Christmas

ornament that reflects the past year.

Q: What was your first job?

For my first job, I was a receptionist at Larry H. Miller Chrysler

Jeep Dodge Ram.

Q: If you had to describe yourself as an animal, which one

would you be?

A. A dog.

Q: What is the best single day on the calendar?

Christmas Eve, it's full of magic!

Q: Would you rather go hang gliding or whitewater rafting?

A. Hang gliding!

Q: What is something you think everyone should do at least

once in their lives?

A. Travel to a destination of their dreams.

Spotlight Article

Did you receive this newsletter from a co-worker?

Do you want to receive the Purchasing Update

directly? Please send an email to Tara Eutsler,

[email protected].

How to Receive the

Purchasing Update Newsletter

Krysta Countryman