PUP Reyes, Rene Laurente

7/28/2019 PUP Reyes, Rene Laurente

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Recruiter Report : GCAT for Proctor/ POC

Applicant I nforma tion

Name:Rene Laurente Reyes

Application Date :Wed Feb 06 13: 21: 00 EST 2013

Applicant I D:6524362

Session I D:04604699127625547

This report is confidential and its contents are int ended to assist in th e prediction of an applicant's workbehavior. If you would like more information about this interpretive report or other products that SHL offers,

please contact your account representative.

Overa ll Score

Percentile

Low Medium High

30 70 100

Overa ll Score 81

Deta iled Results

Percentile

Low Medium High

30 70 100

Basic Skills Test Ove rall Score 87

Total Cognitive 96

English Proficiency 91

Compute r Litera cy 79

Perceptual Speed and Accuracy 39

Behavioral Component Overall Score 58

Communication 70

Learning Orientation 47

Courtesy 69

Empathy 33

Reliability 61

Responsiveness 62

Score I nterpretation

Basic Skills Test Ove rall Score

This overall score indicates the applicant's level of compet ence in cognitive ability and har d skills.

- Total Cognitive

Intended for graduate recruitment, this is a measure of the tendency to efficiently and effectively use verbalreasoning, num erical and analytical reasoning. This competency is characterized by the ability to learn w ork-

related tasks, inform ation, processes, and policies. It also measures ones ability t o perform when wor king

with relatively complex information such as reports, correspondence, and research information; and itprovides an indication of how a person will perform when working with numbers, tables, bar charts, pie

charts, records, analysis reports and other dat a found in th e workplace.

- English Proficiency

The English Proficiency t est measures th e candidate's knowledge of English gramm ar and English reading

comprehension. The test covers t he following topics: Art icles, Comparisons, Conjunctions, General

Questions, Misused Words, Nouns, Parallel Structure, Prepositions, Pronouns, Specific Questions, and Verbs.


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The candidate has m astered the basic concepts of Writt en English (Conjunctions, Articles) and int ermediat e

Writt en English concepts (Nouns and Pronouns, Verbs, Parallel Stru cture, and Comparisons). The candidateis likely proficient with mor e advanced Written English concepts such as:

Misused Words

Prepositions

Candidates in t his score zone will be capable of work ing on pr ojects involving Writ ten English and will be

capable of ment oring oth ers on most proj ects in th is area.

- Computer Literacy

The Comput er Literacy (Windows XP) test m easures the candidate's knowledge of how t o use a comput er.Test questions are based on a comput er ru nning t he Windows XP Professional operating system in t he

default (not classic) mode and default configuration. Designed for entry -level compu ter users, this testincludes the following t opics: how to install and launch applications; connecting w ith ot her users through

networks and by sharing files; using input/output devices such as printers, monitors and other peripherals;

basic Int ernet concepts such as email, firewalls and the wor ld wide web; maint enance and settings of the XPenvironment; storage and management of files; audio and video features; and using multiple windows to

work efficiently.

The candidate has mastered the basic concepts of Comput er Literacy - Windows XP (I nput / Output,

Multimedia) and interm ediate Compu ter Literacy - Windows XP concepts (Windows, Applications, Int ernet) .The candidate is likely proficient with mor e advanced Comput er Literacy - Windows XP concepts such as:

Storage

Maintenance & Settin gs

At this adv anced lev el, the candidate wil l be capable of wor ki ng on pr oj ect s inv olvi ng Com pu ter Lit eracy -

Windows XP and will be capable of mentoring others on m ost proj ects in the area.

- Perceptual Speed and Accuracy

This is a visual comparison test which m easures the candidate's ability to efficiently compare inf orm ation anddetect errors.

Behavioral Component Overall Score

This overall score indicates the applicant's level of compet ence across the behavioral components.

- Communication

A pat tern of behavior charact er ized by explaining ser vice, keep ing custom ers in formed using appr opriatelanguage, and listening.

This person is likely to listen and commu nicate with customers in an efficient manner most of t he tim e.However, he/she may mis-communicate services or products from time to time.

- Learning Orientation

A pat tern of behavior charact er ized by a wil ling ness to learn pr oduct and servi ce in format ion.

This person will demonstrat e moderat e compet ence in a customer service environm ent. He/ she will usually

make good custom er service decisions by relying on knowledge of pr oducts and services but m ay have

tr ouble in challenging custom er service situat ions.

- Courtesy

A pat tern of behavior charact er ized by po li teness, respect , considerat ion, access, and fr iend liness.

This individual is likely to be generally sensitive and courteous to customer s. He/she is generally polite andrespectful t o custom ers, but may on occasion be reserved or difficult to approach.

- Empathy

A pat tern of behavior charact er ized by kn owing the custom er and mak ing the ef fort to un derstand

custom ers' n eeds.


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This person is likely to understand custom ers' needs in some situations but m ay not at other t imes. This

person is less likely to be empat hetic with str angers or persons with who he/ she does not have a strongrelationship.

- Reliability

A pat tern of behavior charact er ized by consist ency of performance and dependabil it y.

This person is likely to be reliable and dependable most of t he tim e but m ay not be at all t imes. In non-

rout ine situations, he/she may be less reliable or dependable than under routine circumstances.

- Responsiveness

A pat tern of behavior charact er ized by wil ling ness and readiness to pr ov ide ser vice.

This person is likely to be considerate and w illing to prov ide service in some situations but m ay not be at

other tim es. He/she will usually meet custom er needs and solve basic problems.

Documents

PUP Reyes, Rene Laurente