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Pulsar Advertising Southeastern Institute of Research 1
I-66 Corridor: Westbound Traffic Issues Within the I-495 Beltway
Community Involvement Survey
December 3, 2004 Pulsar
Advertising
G
Southeastern
Institute of Research
DRAFT
Pulsar Advertising Southeastern Institute of Research 2
Agenda
I. Objectives
II. Methodology
III. Key Findings
IV. Conclusions & Implications
Pulsar Advertising Southeastern Institute of Research 3
Research Objectives
• Provide input to aid in formulating a context-sensitive solution to managing congestion in the I-66 Westbound Corridor:
– Describe and document trips Westbound along the I-66 Corridor
– Identify and assess stakeholder perception of traffic congestion in the Westbound I-66 Corridor
– Explore the relative appeal of 4 concepts
Pulsar Advertising Southeastern Institute of Research 4
Research Objectives (con’t.)
• Assess relative appeal of 4 initial concept categories that the Governor identified (as stated in Governor Warner’s letter dated September 4, 2003):
1. Bus or rail transit improvements2. Changing the requirements for
HOV and/or adding toll lanes
3. Roadway widening4. Do nothing
Pulsar Advertising Southeastern Institute of Research 5
Study Methodology
• A random telephone survey was conducted among residents along the I-66 corridor
• In order to qualify for the survey, respondents had to live within a 10-mile long / 1-mile wide corridor along I-66. Some respondents lived inside the Beltway, and others lived outside the Beltway.
– Outside the Beltway, the eligible area was defined by zip codes
– Inside the Beltway, it was defined by carrier routes
Pulsar Advertising Southeastern Institute of Research 6
Map of Study Area
Pulsar Advertising Southeastern Institute of Research 7
Methodology (con’t.)
• All respondents traveled Westbound at least 3 times per week, using either I-66, Metro or other roads running parallel to I-66
– Total net incidence of residents who qualified: 52%
– Inside the Beltway Resident: 65%– Outside the Beltway Resident: 43%
• 501 interviews were completed– 300 with residents inside the Beltway– 201 with residents outside the Beltway– These sample sizes were established in advance to ensure that sufficient
numbers of these two groups were included in the total for individual analysis
• A sample of 501 has a margin of error of 4.4% at the 95% confidence level
Pulsar Advertising Southeastern Institute of Research 8
Stakeholder View Of I-66 Westbound
Corridor Traffic
Pulsar Advertising Southeastern Institute of Research 9
Commuters Believe that Westbound Traffic Is Becoming
More Congested
1%
32%
45%
17%
5%
0% 20% 40% 60% 80% 100%
Don't know
Very hard to travel with significantcongestion
Harder and harder to travel withgrowing congestion
Easy to travel with some congestion
Easy to travel with very littlecongestion
Question: How would you describe the traffic issues you encounter when driving either I-66 West or the other westbound roads running parallel to I-66? Would you say I-66 or the other roads are … ? (Read answers.)
77%
Unweighted data
Pulsar Advertising Southeastern Institute of Research 10
Residents Both Inside and Outside the Beltway Believe that Westbound Traffic Is Congested
1%
46%
42%
8%
3%
3%
22%
47%
23%
6%
0% 20% 40% 60% 80% 100%
Don't know
Very hard to travel with significantcongestion
Harder and harder to travel withgrowing congestion
Easy to travel with some congestion
Easy to travel with very littlecongestion
Inside the Beltway
Outside the Beltway
Question: How would you describe the traffic issues you encounter when driving either I-66 West or the other westbound roads running parallel to I-66? Would you say I-66 or the other roads are … ? (Read answers.)
69% inside and 88%
outside the Beltway believe
Westbound traffic is
congested.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 11
Commuters Believe the Congestion Is the Result of Too Many Cars and Not Enough Lanes for Westbound Traffic
Total
Inside of Beltway
Outside of Beltway
% % %
Too many cars 38 39 38
Not enough lanes/ not wide enough
27 29 24
Expanding population
17 16 18
Too much development
12 8 17
Poor drivers / accidents
7 7 7
Bad merges / ramps 6 8 3
Poor infrastructure 6 3 9
Inadequate public transportation
5 5 5
Question: What do you see as the cause of the congestion you’re experiencing on either I-66 West or the other westbound roads running parallel to it?
Only most frequent mentions
are shown.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 12
What Do Commuters
Believe The Solution Should Be?
Pulsar Advertising Southeastern Institute of Research 13
Assessment Approach
3 Ways To Assess Solutions:
1. Open-ended question Answer to “What do you believe could be done to lessen congestion?”
2. Ranking of the concept
3. Calculation of a Concept Performance Index
Possible Solutions:
Bus or rail transit improvements
Changing the requirements for HOV and/or adding toll lanes
Roadway widening
Do nothing
Pulsar Advertising Southeastern Institute of Research 14
Assessment #1.Open-ended question
Answer to “What do you believe
could be done to lessen congestion?”
Pulsar Advertising Southeastern Institute of Research 15
Commuters Propose Widen/Add Lanes
and Improve Public Transportation to Resolve Traffic Congestion
(Chart shows most popular commuter suggestions before hearing 4 alternative solutions)
Total
Inside of Beltway
Outside of Beltway
% % %
Widen/add lanes 52 53 52
Improve public transportation/expand Metro
33 29 37
Build more roads 8 8 9
Extend Metro to Dulles
5 6 5
Improve HOV 5 6 3
Don’t know/refused 8 8 8
Question: What do you believe could be done to lessen the congestion along I-66 West and/or the I-66 Corridor to improve its efficiency for your use?
Note: The 4 options were
not mentioned. Only most
frequent top of mind
mentions are shown.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 16
Assessment #2.Ranking
Question: “Of all of these options, which would you choose first; which one
second, which one third and which one fourth?” (Rotate options to avoid order
bias)
Pulsar Advertising Southeastern Institute of Research 17
Of Four Concept Categories Tested, Making Bus and/or Rail Transit Improvements Is the First Choice of
Westbound Commuters to Reduce Westbound I-66 Congestion
4%
12%
37%
47%
0% 20% 40% 60% 80% 100%
Do nothing
Change the requirements for HOVand/or add toll lanes
Roadway widening
Bus and/or rail transit improvements
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Graph reports the proportion selecting each option as first choice.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 18
Those Who Live Inside the Beltway and Those Outside the Beltway Do Not Differ
Significantly in Terms of Their “First Choice” Solutions to Reduce Westbound
Congestion
2%
13%
40%
45%
5%
12%
34%
49%
0% 20% 40% 60% 80% 100%
Do nothing
Change the
requirements for HOV
and/or add toll lanes
Roadway widening
Bus and/or rail transit
improvements
Inside of Beltway
Outside of Beltway
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Graph reports the proportion selecting each option as first choice.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 19
Those Who Drive Alone or Carpool Prefer Either Improvements to Bus or Rail Transit or Widening the
Roadway to Reduce Congestion. Those Who Use Some Other Form of Transportation Prefer Making
Improvements to Bus or Rail Transit.
2%
13%
27%
58%
6%
10%
45%
39%
3%
12%
42%
42%
0% 20% 40% 60% 80% 100%
Do nothing
Change the
requirements for HOV
and/or add toll lanes
Roadway widening
Bus and/or rail transit
improvements
Drive alone (n=306)
Carpool (n=31)
Vanpool/Metrorail/Bus/Telework(n=62)
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Graph reports the proportion selecting each option as first choice.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 20
Those Who Believe The Congestion on Westbound I-66 Is Lighter and That It Is Easy to Travel on I-66 Prefer Bus and/or Rail Transit Improvements. Those Who Believe
Westbound I-66 Is Getting More Congested and Harder to Travel Prefer Either Bus and Rail Improvements or
Roadway Widening.
1%
13%
40%
14%
11%
23%
46%
51%
0% 20% 40% 60% 80% 100%
Do nothing
Change the
requirements for HOV
and/or add toll lanes
Roadway widening
Bus and/or rail transit
improvements
Easy to travel on I-66(n=107)
Harder to travel on I-66(n=383)
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Graph reports the proportion selecting each option as first choice.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 21
The Majority Selected “Do Nothing” As The Least Most Popular Option
Percent who selected “Do Nothing” as their last choice (option)
52%
66%
57%
0% 20% 40% 60% 80% 100%
Inside of Beltway
Outside of Beltway
All Residents
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Graph reports the proportion selecting each option as fourth (last) choice.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 22
Assessment #3.Concept Performance Index
Assigning 3 points for each first place choice, 2 points for each second place, 1 point for each third place and 0 points for each fourth place
choice.
Pulsar Advertising Southeastern Institute of Research 23
Concept Performance Index
• Respondents ranked the four congestion reduction options according to their first choice, second choice, third choice and fourth choice.
• In order to assess how well the four options performed across all of these ratings, a Concept Performance Index was calculated.
• This index was calculated by assigning 3 points for each first place choice, 2 points for each second place, 1 point for each third place and 0 points for each fourth place choice. The total points for each option were totaled. And, the grand total for all options was calculated. The proportions reported for the index represent each option’s share of the grand total of points.
Pulsar Advertising Southeastern Institute of Research 24
There Is No Clear Cut Winner. Making Bus and/or Rail Improvements Performs
Best on the Concept Performance Index. “Doing Nothing” Indexes Least Favorably.
10
25
29
36
0 20 40 60 80 100
Do nothing
Change the requirements for HOVand/or add toll lanes
Roadway widening
Bus and/or rail transit improvements
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
However, widening the
road and changing
HOV requirements or adding toll
lanes perform
reasonably well, also.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 25
The Four Options Tested Index About the Same For Inside and Outside the Beltway Residents
8
24
33
35
12
25
27
36
0 20 40 60 80 100
Do nothing
Change the requirements for HOVand/or add toll lanes
Roadway widening
Bus and/or rail transit improvements
Inside of Beltway
Outside of Beltway
Question: Of all of these options, which would you choose first; which one second, which one third and which one fourth?
Unweighted data
Pulsar Advertising Southeastern Institute of Research 26
Rail Transit and/or Bus Improvements Are Rated Favorably Because They Are Viewed
as Decreasing the Number of Cars and Reducing Congestion; and, Because They
Would Move More People Total
Inside of Beltway
Outside of Beltway
% % %
Fewer cars / less congestion 19 16 24
Environmental reasons 15 18 11
Bus or rail needs to be extended
14 12 18
Move more people 14 15 11
People would use it 13 16 8
Easiest / best option 12 10 16
Widening road would not solve
7 8 6
More convenient / less stress 5 5 6
Least disruptive 5 8 1
Like the idea 5 8 1
It’s needed 5 5 3
Don’t know 1 1 -
Question: Why do you choose “bus and/or rail transit improvements” as your first option for improving the efficiency of traffic flow along the I-66 Corridor?
Some concern for environme
nt
Only most frequent
mentions are shown.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 27
Respondents Support Widening the Roadway Because They Believe It Would Move More Cars and Increase Traffic Flow
Total
Inside of Beltway
Outside of Beltway
% % %
More cars – increase traffic flow
40 30 53
Easiest / best option 19 22 15
It’s needed 12 18 5
People / I prefer to use car 7 3 11
More people / development needs to keep up
6 6 6
Other 8 11 4
Don’t know 2 - 5
Question: Why do you choose “roadway widening” as your first option for improving the efficiency of traffic flow along the I-66 Corridor?
Only most frequent
mentions are shown.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 28
ConclusionTransit and Roadway Widening
Are The Most Popular
Open-ended Ranking CPI
Possible Solutions
Bus or rail transit improvements
Changing the requirements for HOV and/or adding toll lanes
Roadway widening
Do nothing
1
2
3
NA
2
1
3
4
2
1
3
4
Assessment #1
Assessment #2
Assessment #3
Pulsar Advertising Southeastern Institute of Research 29
Commuters’
Expectations For Information About
Transportation Issues On I-66?
Pulsar Advertising Southeastern Institute of Research 30
Two-Thirds Have Received the Information They Want Regarding
Transportation Issues Along the I-66 Corridor
5%
14%
4%
5%
8%
27%
21%
17%
0% 20% 40% 60% 80% 100%
Nothing
Very little
Much less than what you have needed
Somewhat less than what you haveneeded
Less than what you have needed
Some of what you have needed
Most of what you have needed
All that you have needed
Question: How would you describe the level of information you and your household have seen or heard regarding the transportation issues along the I-66 Corridor? Would you say you have seen or heard … ? (Read answers.)
Unweighted data
However, 36% would like more
information.
Pulsar Advertising Southeastern Institute of Research 31
Those Living Inside the Beltway Are More Likely to Have Received the Information They
Want
6%
16%
4%
4%
10%
26%
19%
13%
5%
12%
3%
5%
6%
27%
22%
20%
0% 20% 40% 60% 80% 100%
Nothing
Very little
Much less than what you have needed
Somewhat less than what you haveneeded
Less than what you have needed
Some of what you have needed
Most of what you have needed
All that you have needed
Inside the Beltway
Outside the Beltway
Question: How would you describe the level of information you and your household have seen or heard regarding the transportation issues along the I-66 Corridor? Would you say you have seen or heard … ? (Read answers.)
Unweighted data
Pulsar Advertising Southeastern Institute of Research 32
Those Who Believe It Is Easy to Travel on Westbound I-66 Are More Likely to Have
Received the Information They Want
6%
16%
4%
5%
8%
27%
19%
14%
3%
7%
2%
4%
7%
24%
28%
25%
0% 20% 40% 60% 80% 100%
Nothing
Very little
Much less than what you have needed
Somewhat less than what you haveneeded
Less than what you have needed
Some of what you have needed
Most of what you have needed
All that you have needed
Easy to travel on I-66
Harder to travel on I-66
Question: How would you describe the level of information you and your household have seen or heard regarding the transportation issues along the I-66 Corridor? Would you say you have seen or heard … ? (Read answers.)
Over three-fourths, 77%, of those who believe it is easy to travel on I-66 have
received the information they
want.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 33
Those Outside the Beltway Are More Likely to Want to Receive Information Via Television and Radio. Those Inside the Beltway Like
Getting Information through Regular Mail and Public Meetings.
2%
17%
14%
28%
52%
2%
19%
23%
30%
39%
35%
39%
67%63%
27%
45%
0% 20% 40% 60% 80% 100%
Don't know
Receive e-mails about it
Attend public meetings
Find information on the Internet
Receive information by regular mail
Hear about it on the radio
See and hear about it on television
Read about it in the newspaper
Inside the Beltway
Outside the Beltway
Question: How would you like to be kept informed on transportation issues regarding the I-66 Corridor? Do you want … ? (Read answers.)
Both groups are equally
receptive to receiving
information electronically.
Unweighted data
Pulsar Advertising Southeastern Institute of Research 34
5 Key Conclusions
&Implications
Pulsar Advertising Southeastern Institute of Research 35
#1. Westbound Commuters Who Live Inside the Beltway and Those Who Live
Outside the Beltway Differ In Their Usage of the I-66 corridor
Conclusion: Those who live inside the Beltway are less frequent users of the Corridor. They are less likely than those outside the Corridor to be headed home, to be traveling in a car or other private vehicle, and to be commuting west in the afternoon peak hours than are commuters outside the Beltway.
Implication: Not all Westbound commuters have the same needs and preferences. Inside and outside the Beltway commuters, for example, have different perceptions and different expectations. Consequently, they will not all respond in the same way to congestion management programs.
Pulsar Advertising Southeastern Institute of Research 36
#2. The Vast Majority of All Stakeholders (Inside And Outside The Beltway) Believe I-66
Westbound Is Becoming More Congested
Conclusion: Stakeholders believe that Westbound traffic in the I-66 Corridor is becoming more congested. They blame that congestion on the number of cars on the road, not having enough lanes on the road and population growth and development.
Implication: Stakeholders are sensitive to the growing congestion along the I-66 Corridor. They are ready to hear about plans for its management.
Pulsar Advertising Southeastern Institute of Research 37
#3. Of Four Alternative Concepts Tested,
Making Bus and/or Rail Transit Improvements and Roadway Widening
are the Most Appealing OverallConclusion: Nearly one-half (47%) of commuters rated bus and/or rail transit option as their first choice as a way of reducing congestion. And, one-third (33%) said (without interviewer prompting –as an open end question) that the public transportation and Metro should be improved and expanded to lessen congestion in the I-66 Corridor. On a Concept Performance Index, bus and rail improvements also scored highest, indexing at 36%.
Widening the roadway is also a popular choice with commuters. Over one-half of respondents suggested this solution in an open-ended question. Over one-third (37%) rated this option first. It scored well on a Concept Performance Index as well.
Implication: From the perspective of stakeholders, making “bus and/or rail improvements” should be adopted as a plan – or at least as part of a plan – to reduce traffic congestion on Westbound I-66. Widening the roadway is also a strong contender and should be included as part of a plan that is responsive to the needs and preferences of stakeholders. Ideally, a plan that involves both bus and rail improvements and widening the roadway would be a context-sensitive solution.
Pulsar Advertising Southeastern Institute of Research 38
#4. To “Do Nothing” About The Traffic Congestion In The Westbound I-66 Corridor
Is Simply Not Acceptable
Conclusion: For nearly 6 out of 10 (57%) commuters, “doing nothing” is their last choice for how to deal with the traffic congestion. Those who live outside the Beltway are particularly likely to say that “doing nothing” is not an option. Two-thirds of this group (66%) – or nearly 7 out of 10 – rated “doing nothing” as their last choice.
Implication: Stakeholders are receptive and ready for action to be taken regarding Westbound congestion on I-66.
Pulsar Advertising Southeastern Institute of Research 39
#5. About Two-thirds of Stakeholders Have Received the Information They
Want Regarding Transportation Issues Along the 1-66 corridor
Conclusion: Those who live inside the Beltway are more likely to have received the information they want. And, those who believe that it is easy to travel along the Corridor are more likely to have received the information they want.
Implication: Continue to provide commuters with the information they want, targeting specific groups or areas in order to keep them aware of plans and progress and to generate their support.