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Countering rising wages and costs with automation, innovation, and true grit Hong Kong Printing in P UBLISHERS W EEKLY . COM 26th Annual Review Special Report 2012

Publishing in Hong Kong, August 2012

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Countering rising wages and costs with automation, innovation, and true grit

Hong KongPrinting in

P u b l i s h e r s W e e k l y . c o m

26th

Annual Review

Special Report 2012

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omy. Consumers, of course, are not happy. (It is ironic that the same people who decried China’s unfair pricing are now worried about the impact of costlier goods from China.)

For print suppliers, especially those with big facilities and a huge workforce in China, wages are not the only factor at play. Land prices in China have gone up dramatically in recent years, feeding into the booming real estate market. More environmental and safety regulations have been introduced and enforced. Today, suppliers have to follow the Chi-nese government’s national policy to improve living standards while meeting more environmentally friendly manage-ment, quality control, and corporate social responsibility standards. All these come with a hefty price tag. Yet it is hard to transfer the costs to clients, simply because they have all along been absorbed by the supplier.

So who could blame any supplier for entertaining the thought of exiting China and seeking countries with cheaper labor such as Vietnam, Indonesia, Thai-land, Myanmar, or Sri Lanka? But would these countries offer the same kind of efficiency and broad-based supply chain? The answer is complicated.

Moving inland to cheaper provinces instead of fighting for labor, materials, and land in the coastal manufacturing regions also makes sense to some, but then one has to deal with the long (and often more expensive) process of ship-ping finished products to the U.S. or Europe. Infrastructure and logistical support in the hinterlands are still not top quality. A better solution would be for more adventurous suppliers to con-sider retaining their main manufacturing base in China while setting up a smaller operation elsewhere in Asia, thus defray-ing a bit of the high cost while testing

Countering rising wages and costs with automation, innovation, and sheer grit

The Tough Get GoingBy Teri Tan

This February saw 21 provinces in China hiking their mini-mum wage, many by double digits. Inland provinces like Henan, Anhui, Sichuan, and Guangxi saw the largest hikes, ranging from 22% to 35%. Manufacturing hub Shenzhen, which had the biggest one-time wage hike of the past 19 years in March 2011 (20%), now has its minimum wage further increased by 14%, to 1,500 yuan (or $240) per month. (So say good-bye to the good old days of cheap Chinese labor.)

the name of fairer income distribution and higher living standards—which is good news for the nation’s 1.338 billion people.

Feeling the PinchNeedless to say, with profits plunging, many Fortune 500 companies now dread looking at their bottom line. Goods exported back to the U.S., for instance, are going to be pricier, raising fears of impending inflation in a fragile econ-

In fact, from 2006 to 2010, the average minimum wage in China went up 12.5% per year, and it is set to rise yearly by at least 13% leading up to 2015. The only pause in this upward trend

was in 2008, when minimum wages were frozen to help exporters survive the global financial crisis.

The pledge to double the 2010 mini-mum wage within five years, according to the Chinese government, is made in

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The following articles are available online in conjunction with this print report:

● Drupa 2012: A Retrospective

● More Paperwork for Toy Manufacturers (about the 2009/48/EC Toy Safety Directive and Bill of Materials)

Visit www.publishersweekly.com/AsianPrinting2012 for continuing coverage of the Asian print manufacturing industry.

Online Coverage of the Asian Printing Industry

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the water (and having a backup facility) elsewhere.

A Changing Labor MarketPerhaps most problematic is that, despite having 1.338 billion people, the working population in China is aging and shrink-ing due to the one-child policy. In fact, the country’s working population is expected to peak in 2015.

Rising living standards in the coun-tryside and the government’s focus on developing inland provinces also mean that fewer people will migrate to the coastal cities for work. In time, China’s interior will improve and fight with coastal cities for manufacturing opportu-nities and skilled workers. As it is, the pool of farm workers heading to the cities to find work is no longer growing as rap-idly as it was five or 10 years ago. And as China industrialization improves, skilled workers will continue to be in short sup-ply. Even now, the 150 million migrant workers are insufficient to meet demand.

In the present global economic slow-down, which sees China’s economy grow-ing at 7.6% in the second quarter of this year—the slowest in three years—its labor market may finally ease up a bit. Higher-skilled workers are going to ben-efit from this, as manufacturing and ser-vice sectors will snap them up. However,

with Beijing increasing severance pay-ments and pushing for higher wages for skilled workers, companies are still going to face the same problem of more expensive human labor on the produc-tion floor.

Automation to the RescueThere is a strong case for “automated” workers, or “humanoid robots”: they have no need for a retirement fund, med-ical coverage, or insurance policy, all mandated by the Chinese government for human workers. It would be money saved, especially when one has to deal with workers in the hundreds of thou-sands.

“Automated” workers also don’t take public holidays or weekends, and do not head back to their hometown for the major Chinese New Year holiday, never to return. Some factories can lose 30% to 40% of their workers in this manner. “Automated” workers means no more worries about attrition or, for that mat-ter, about recruiting new staff, training them, and trying to maintain productiv-ity and quality throughout production. And no more spending weeks before a holiday scheduling manpower and then worrying about workers not returning. Obviously, there isn’t the need to provide dormitory facilities or food to robots (although there is the periodic tuning, recalibration, and maintenance).

For print suppliers, automation and mechanization is the key to consistent quality, higher efficiencies, and fewer manpower headaches. Many have already automated much of the manual produc-tion process. Sensors, frequency counters, and conveyor belts on production floors form the basic automation process. More complex automation, such as inline pro-cesses—inline aqueous/UV varnishing, inline folding/gluing, inline trimming, etc.—is meant to reduce human errors and man-hours while increasing effi-ciency, productivity, and quality.

Digital printing takes it a step further by eliminating the plating and tooling process, requiring even less manpower to work on the press. With computer-con-

trolled input followed by inline folding, trimming, gluing, and casing-in pro-vided by postpress equipment such as those from Müller Martini, the process of producing a customized book from start to finish may be completed within min-utes.

Robot NationChina’s fascination with humanoid robots has already started. According to the International Federation of Robotics, by 2013 the country will leapfrog over Japan to become the world’s largest robot market. It is not surprising, then, that Kuka AG, Europe’s largest maker of industrial robots, has ramped up its pro-duction capacity in China from 1,000 units in 2010 to 5,000 this year. If the automotive industry provided its previ-ous clients, now Kuka is seeing orders coming from semiconductor, electronics, and food and beverage manufacturers. Its #1 competitor, Swiss manufacturer ABB, saw demand for its robot arms go up 20% last year.

Robots are no longer solely for manu-facturing floors. There are at least four

WKT was just beginning to hit its stride, winning over London and New York publishers. Founded in 1944, the company was known for printing and binding Chinese almanacs, nov-els, and medical books, and its fac-tory (with a distinct local flavor) was then located in Kwai Chung. All that changed when it moved to a modern printing facility in Tsuen Wan. Then WKT also devised an efficient produc-tion workflow for Janet and Allan Ahl-berg’s The Jolly Postman and went on to manufacture the title for the next 30-plus editions.

26 YEARS AGO TODAY...

26 YEARS AGO TODAY...

C & C Joint Printing Group had just celebrated its sixth anniversary. A merger of two big companies, Chung Hwa Book Company and the Commer-cial Press, it had, combined, more than 200 years of history and achievements behind it. Not surpris-ingly, the company won 12 prizes at the 1986 Hong Kong Print Awards. At that time, C&C had only two printing plants—one established conventional printing facility and one brand-new security printing plant—located in Hong Kong and staffed by about 340 people. Its first sales office, eventu-ally set up in Portland, Ore., was still seven years away. Today, C&C has production facilities in Shenzhen, Shanghai, and Beijing, supported by seven overseas offices and a work-force of 4,030.

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C&C Offset Printingcandcprinting.comThe purchase of two HP Indigo 5600 digital presses at the recent Drupa fair and previous investments in digital printing are part of “a strategic decision to explore and strengthen new markets,” says assistant general manager Kit Wong, who now oversees all sales and marketing activities related to C&C Offset Printing. “Combining digital and conventional printing greatly reduces the shortcomings of each platform, thus providing the best of both worlds. Digi-tal printing seems to be more advanta-geous and flexible, with the ability to enter segments other than book printing, such as commercial printing and packag-ing printing.” One of the new Indigo presses is already up and running, backed up by an extended binding line, in C&C’s Shenzhen plant.

“The slow economy has not stalled our investment,” Wong notes. “In fact, we have just installed one KBA six-color press with a varnishing unit and added another perfect binding line. We have spent nearly $15 million on press and postpress machines in the past 12 months. To keep pace with new technol-ogy and retain our competitiveness, we have to continue investing in new machinery in both our Shenzhen and Shanghai facilities to increase efficiency and productivity. This and our move into digital printing are strategies to cope with changing market demands.”

Proactive thinking has also led C&C to offer DAM (digital asset management) services and set up a wholly owned com-pany named Swank Culture. Adds Wong, “Our DAM solution provides a platform for all types of digital assets, including JPEG, MP3, and PDF files. These assets are stored and retrievable via secure access. Our system supports user-defined content tagging, making the assets highly accessible to the publisher and authorized users. We also support cloud-based deployment to achieve unlimited scalability and ease of use. Apart from the standard DAM function-alities, our solution also includes tools for

restaurants in China that are staffed entirely by robots that greet, wait, and cook. Gone are the days of surly waitstaff and grumbles about tips. So the next time you step into a restaurant in China—or a print production floor—do not be shocked to see clones of Star Wars’ droids greet you with a monotone “Wel-come, Earthling” and show you the way to the meeting room. Given the way computers are going and technology is evolving, it is really just a matter of time.

Meanwhile, let’s hear from some sup-pliers about their quest for higher effi-ciencies and productivity (mostly through automation), new solutions, and value-added services.

Asia Pacific Offset asiapacificoffset.comAsia Pacific Offset marks its 15th anni-versary this year. “Most of our manage-ment worked for Mandarin Offset, which folded following a major Reed Elsevier reorganization in 1997. We knew that our service and experience would con-tinue to have value, and so Asia Pacific Offset rose from the ashes,” says presi-dent Andrew Clarke. “We have been extremely fortunate in having a team that always goes above and beyond the call of duty to deliver the best. Our cli-ents certainly like to know who they are working with, and many have collabo-rated with the same team for the last 15 years due to a very low attrition rate.” As a special anniversary gift for clients (“and a nice way to showcase our abilities beyond books”), a commemorative bento

box containing thank-you cards with various finishes, coasters, and a notepad has been created.

Sales in continental Europe through Asia Pacific Offset’s Barcelona office have continued to grow. “The euro crisis has presented some opportunities as publish-ers look for a wider variety of suitable sources. On the other hand, the U.S. market is steady, and the demise of Bor-ders has had less impact than expected. Print runs are definitely much lower compared with three to four years ago, but reprints are more frequent. There is also a lot of pressure to improve sched-ules,” adds Clarke.

With Chinese wages rising, Clarke’s team has taken numerous measures to keep production costs down. “We make a practice of offering the most efficient trim size when quoting, and suggest alternative papers and assembly options to reduce costs. A lot can be achieved with ink on paper using creative designs, so we work with clients to use the most cost-effective materials in the most cre-ative ways.” Using uncoated paper for full-color books, Clarke says, is still a popular trend. Publishers are also pay-ing close attention to book sizes and consolidating work with a few qualified printers to increase efficiency. “Asia Pacific Offset considers itself an exten-sion of the publisher’s production department. That collaboration is even more important now that everyone is trying to do more with fewer resources,” he says.

Despite the challenges, Clarke finds printing a wonderful career. “I know I speak for myself and my colleagues when I say that. We certainly do not get bored. The variety of work is amazing, with publishers and designers raising the bar every year with new and innovative con-cepts. Last year, for instance, we pro-duced a remote-controlled book with wheels. We have certainly witnessed many changes in the industry—mergers, acquisitions, and new entrants—with familiar faces constantly popping up in new and exciting roles. Our world is small, and relationships paramount.”Andrew Clarke, president of Asia Pacific

Offset

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CTPS held a seminar on digital book production trends and the future in Feb-ruary. Among the speakers were print consultant Tim Cooper (of the Consult-ing Garage) and HP experts.

Meanwhile, CTPS’s lightweight offset printing business remains reasonably stable, adds Currie. “Although STM and Bible projects from the U.S. continue to shrink, as anticipated four years ago, they are replaced by new business from the BRIC countries. However, it looks like the euro zone crisis, coupled with Rus-sian ruble and Brazilian real losses against the greenback, is going to cause us to reshuffle our portfolio yet again.”

Hung Hing Printing Grouphhop.com.hkThe current preference is for designs with less handwork, according to Mat-thew Yum, Hung Hing’s executive chairman. But he is unsure if this is the result of higher Chinese wages driving up production costs or simply the slow global economy at work. “With the Chi-nese government mandating minimum

wages, which vary from one province to another, wages have gone up 15% to 20% every year,” he says. “On top of that, suppliers have to bear the addi-tional and rising cost of retirement, housing, medical, insurance, and other benefits.” Asked about the option of transferring costs to clients, Yum says, “Wages were very low 15 to 20 years

e-book production together with an OPDS server that provides an out-of-the-box e-sales channel for the iPad.”

Swank Culture, on the other hand, aims at the high-end stationery and gift product markets in both Hong Kong and China. “Designed to blend culture and quality, the products will be developed and made locally,” says assistant sales and marketing manager Ronny Woo.

There have been some changes in man-agement in recent months. Managing director Ken Lee, now heading the Shanghai plant, focuses on growing the printing and packaging business there; he remains in charge of C&C’s overseas businesses. Deputy general manager Ivy Lam has moved over to C&C Security Printing to assist digital and offset print-ing clients who are looking into using security printing in their projects.

CTPSctps.com.hkMore than a year after installing Asia’s first HP T300 inkjet web press, CTPS continues to beef up its digital printing capabilities. The recent Drupa exhibi-tion, for instance, saw CEO Peter Tse purchasing two HP T410 web presses and two Indigo presses (W7250 and

10000). The W7250 with a Hunkeler finishing line for hardcover production is expected to go live in August, while the T410 installation is scheduled for the last quarter of the year, both to be placed in a 2,500-square-foot retrofitted area. “Our T300, which interfaces with the Muller Martini SigmaLine, is geared for softcover production, whereas the T410’s reel-to-reel configuration will give us more finishing options, such as case, loose-leaf, PUR binding, and wire-stitching,” says global business director John Currie. He also sees improved effi-ciencies with the T410’s faster speed of 600 feet per minute.

For now, Digiprints, the company’s digital division, aims for the regional markets. “We foresee that the inkjet and Indigo printing applications will meet almost all that a publisher needs: inkjet for softbound and wire-stitched text-books, and Indigo for STM and profes-sional publications. As it is, Indigo is well tested in the journal segment,” adds Currie, acknowledging that the heavy investment in digital printing has cer-tainly raised the company’s profile and made it a major digital print provider. “The plan is to maintain our proven tra-ditional book production while adding digital services to enable new verticals such as customized and personalized publishing.”

Although China remains competitive in low print runs, Currie says, “rising wages will further erode the price advan-tage enjoyed by offset printing. Using T300, for instance, we can produce 200 to 1,000 copies at comparable prices.” However, he finds that inkjet digital printing is mostly adopted by higher-ed publishers, who recognize the financial advantages of reduced inventory with short-run replenishment, with the main advocates coming from the finance and supply chain side rather than from pro-duction. “Some publishers who have ana-lyzed warehousing costs have also come to realize that measurable and tangible savings can be achieved by moving a larger percentage of their projects into digital printing.” To create greater awareness among regional publishers, John Currie (l.) and Peter Tse of CTPS

Matthew Yum, executive chairman of Hung Hing

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Guides, launched at the 2012 BookExpo America, heralds its entry into the digi-tal world. Its powerful visual recognition software, with mobile apps branded and customized for the publisher, links print books with enhanced digital content. “We are also offering this product as a marketing platform through which read-ers and book buyers can obtain more information about the books or authors via book trailers, author interviews, and such,” says Musk.

Training and consultancy is another Imago service for publishers. “We tailor our services to exactly what the publisher needs. We have offered training courses on color management and safety testing for children’s products to publishers as well as help them with risk assessment for upcoming projects,” adds Reader-man. “We also offer a subscription-based newsletter, ‘Safety PIN [Publishing Industry News],’ which is edited by our independent safety consultants.”

Leo Paperleo.com.hkSustainable development has been one of Leo Paper’s core values. Last year, it built a new carbon emission reporting system based on ISO 14064 and PAS 2050 stan-dards, enabling it to provide clients with globally recognized data on product car-bon footprints. “Our third Sustainability Report was published this year, and it was verified independently by the Hong Kong Quality Assurance Agency,” says managing director Kelly Fok. “Now cor-porate stakeholders can have a better understanding of our initiatives and

ago, and it was not a practice of print suppliers to factor labor costs into their quotations. So doing it in these hard times is really not advisable.”

Yum initiated a wage increase of 17% for his 4,000-strong Heshan factory well ahead of the government mandate, as he deemed it necessary to raise his staff’s liv-ing standards and close the income gap. Moreover, “the factory is expanding and taking up more work, especially those requiring lots of hand assembly,” adds Yum, who is seeing more FSC projects (“but not PEFC, which is still not very popular”) and a slight recovery in U.S. business in recent months. The facility recently obtained the BRC (British Retail Consortium) certification, which enables it to handle products with indi-rect food contact. “Equipment upgrades, workflow and productivity improve-ments, quality maintenance, and further automation are ongoing at all of our four paper product facilities.”

The laid-back executive chairman acknowledges the need to be more proac-tive in selling his team’s new product concepts and other ideas to clients to help them develop new businesses. His team, for instance, ended up selling to a Korean publisher 12,000 copies with an adapted design of a solar system pop-up book that they developed. “We have shown the concept to some American customers and are waiting to hear back from them,” Yum says.

His younger son, product develop-ment manager Nicholas Yum, on the other hand, is involved in mobile apps and Internet-enabled solutions. He has developed BelugaBloo, a platform for interactive children’s apps. “We want to help small children’s publishers promote and sell their apps, which will also indi-rectly push their print titles. With Hung Hing as their print partner, they get a complementary service to adapt and turn their titles into mobile apps and also promote them.” Just before the 2012 BookExpo America, Hung Hing closed a deal to preload the BelugaBloo app store in all units of the newly launched tablet Kurio, starting with the July shipment.

Imagoimagousa.comStriving to find the best pos-sible manufacturing solu-tions globally has led FSC-certified Imago to set up offices and partnerships in Malaysia, Thailand, Viet-nam, and India, in addition to its well-established pres-ence in Hong Kong, Shen-zhen, and Singapore. It also has offices in Europe, and its U.S. operation serves North and South America. “Whether it is a cookbook, board book, art book, Bible, or book-plus, we find the right plant to fit a cus-tomer’s project. Given the rising labor costs in China, currency fluctuations, and tighter schedules, having a global vision is very important,” says Howard Musk, v-p of Imago USA, whose team recently partnered with a high-end Asian art book printer to strengthen the company’s offerings in the museum/art book seg-ment. At present, 60% of Imago Group’s total sales come from Europe and the U.K.; the rest are from the U.S. It has 150 staff, including 14 in New York and another four in California.

“One of our unique strengths is in sourcing kits and books with compo-nents. We have a large team in Shenzhen and Hong Kong solely dedicated to sourcing and product development. Another of our strengths is in finding solutions for unusual printing and bind-ing concepts by leveraging our staff ’s depth of knowledge and experience in Asia and the U.S.,” says regional sales director Linda Readerman. Rising labor costs have not resulted in her clients cut-ting corners or downgrading paper. “It is quite the opposite, as we get requests for distinctive finishes and materials to make really outstanding books. The increase in e-books seems to have pub-lishers looking at print books differently. In the Bible segment, for instance, we continue to source for new binding mate-rials to differentiate our clients’ products from others in the market.”

In terms of products, Imago’s iSee

Howard Musk (l.) and Linda Readerman of Imago USA

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embroidery with four-color printing) have to be used to cut costs.

Requests for FSC or PEFC products are therefore rare, except for “the odd one or two customers who have to adhere to their corporate policy. Even then, no one really wants to pay for the more expen-sive FSC or PEFC materials, because it would raise even more discussions about price points,” Shrimplin says. “Basically, products are being simplified to keep costs down. But the harder part is deal-ing with the market—the cost negotia-tions, shorter turnaround time, smaller production runs, and tighter cash flows. Everybody wants better prices with bet-ter payment terms and more bang for their buck.”

New safety regulations—such as the 2009/48/EC Toy Safety Directive (TSD), which came into effect in July 2011—are giving the toy manufacturing segment more work and headaches. But after 15 years in the children’s segment, with 10 years specializing in the novelty end of the business, Shrimplin still finds the industry interesting. “The novelty part—the many new ideas and designs that come to us every year—keeps our work from getting stale. Needless to say, however, it is the reprints that are keep-ing the business going.”

With two kids at home as guinea pigs for Locomotive projects, Shrimplin gets inspiration from seeing the delight com-bined with intuitive and instinctive learning that children exhibit when shown something new and intriguing. “My awareness of toy safety regulations and ideas of what make children tick are definitely enhanced since having my own kids. As a parent, I learn that no two kids are the same, and a product that excites me or one child may fall flat with another child. Applying this principle to work and keeping an open mind when dealing with novel projects could very well lead us to the next best project for the com-pany.”

Asked whether her industry segment should be called plush-and-plastic or nonpaper, given the types of materials used, Shrimplin says, “We prefer either paper-plus or nonpaper products, as

efforts in areas such as sustainability and corporate social responsibility.” Fok’s team is now “working on wide-ranging plans covering energy, carbon and waste management, green innovation, and environmental conservation.”

Early this year, Leo Paper became a fully certified Target-owned brand-pack-aging supplier following its audit by GMI (Graphic Measures International). Given GMI’s reputation in the packag-ing industry, this certification affirms Leo Paper’s manufacturing and packag-ing capabilities and quality standards. Additionally, its zero waste vision, proac-tive green initiatives. and smart manu-facturing solutions have earned it the Best Green ICT (Adoption—Large-Scale Enterprises) Silver Award. “In the last quarter of 2011, we scored a remarkable 4.9 marks out of 5 for the Hong Kong Corporate Social Responsibility Index, which evaluates companies adopting the ISO 26000 standards. These achieve-ments can be attributed to our commit-ment to sustainable development and product quality and safety, as well as our people-oriented policies,” says general manager Alvin Lai, adding that Leo-MTS (Heshan Leo Metrology and Test-

ing Services Co.) has passed the reaudit of the China National Accreditation Board for Conformity Assessment, received an updated accreditation by the U.S. Consumer Product Safety Commis-sion for ASTM F963-11, and is certified by the International Safe Transit Asso-ciation for handling transportation pack-aging tests.

Leo Paper has expanded its range of services this year to include luxury pack-aging. “We showcased our Leo Luxe products at the U.K. Packaging Innova-tions Expo in February and EMPACK 2012 in the Netherlands. We will exhibit our innovative value-added packaging solutions at more events throughout the year,” adds Fok. He also points out that more clients want to use the digital space as they rethink their business model and seek to monetize existing assets without cannibalizing their core business. “Our clients’ under-standing of the e-book market has increased dramatically in recent years. Since we launched our FamLoop proto-type, a digital platform for children’s books, late last year, there has been keen interest.” (For more on FamLoop, see Projects Showcase on page 14.)

Meanwhile, Leo Paper has handled more than 280 ARIUX (Augmented Reality Interactive User Experience) projects from the book and greeting cards industries. “Several projects involv-ing licensed content have print runs above 100,000 copies, with reprints in the pipeline for the year-end festive sea-son,” adds Lai.

Locomotivelocomotive.com.hk“In Europe, where our main markets are, price points have not moved at all, despite escalating production and ship-ping costs. Add currency exchange to the equation, and it means that existing titles simply cannot be manufactured for sale at previous price points. But since the market can’t take price increases, the solution is to create new titles in order to maintain the price,” explains director Sarah Shrimplin. Consequently, less expensive processes (such as replacing

Alvin Lai (l.) and Kelly Fok of Leo Paper Group

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plush implies furriness, but many of the materials we use are neither furry nor plastic.”

Midasmidasprinting.comFor general manager Annie Wong, growth will come from “book-plus, diary, and high-end limited editions, as a lot of clients have diversified into these products. We also see a growing demand for projects with complex designs and sophisticated packaging that require extensive handwork. To meet these

demands, having top print quality and fast turnaround is crucial. So aside from G7 certification, we have also invested in a PressSIGN system to strengthen our color management capabilities, as well as an online proofing system to reduce pro-duction lead time.”

Increasing productivity and reducing wastage, she adds, is the key to combat-ing rising labor and material costs. “We review production and fault reports in a timely manner and discuss them with the responsible personnel to work out a preventive action plan. We also review our planned material usage against actual usage to determine the reasons for any variance and take immediate corrective action. It is critical to get the right things right the first time. For instance, we conduct quality checks on each pro-duction process starting from plate out-put and not wait until we get the printed sheets or finished products to do so. This also helps motivate our workers and improve efficiency.”

The demand for environment-friendly

consumption. We are definitely looking at this market as well.”

The plan for the next six to 12 months, Wong adds, is “to continue working on our handwork skills and paper engineer-ing with the goal of offering comprehen-sive product development and manufac-turing solutions to meet the demand for complex projects and high-end consumer packaging from the cosmetics and food industries. More effort will be made to encourage clients to use our online proof-ing system to speed up production.”

RegentRegentPublishingServices.comProfitability, and working hard to main-tain the volume of work in order to have bargaining power with suppliers, is the name of the game, says managing direc-tor George Tai. “More projects are com-ing from small and independent publish-ing houses. In fact, they make up nearly 80% of our clientele, with each spending

materials at Midas has been growing, especially from large companies. “We receive more inquiries for green products today than three years ago. There are now more FSC materials available, making them more popular and cost-effective. Paper merchants are more willing to stock up on FSC paper, and this makes local sourcing easier,” says Wong, who gets about 50% of her book printing projects from the U.S. and 40% from Europe. The U.S. market, she says, will grow in the coming months, “so the per-centage of business coming from this market may increase to 55% or 60%. For paper products, there is not much change in geographical distribution, as the cur-rent economic slowdown is global instead of regional.”

Of course, the booming local market is hard to ignore: “The Chinese market is potentially huge, given the rising income level and the government’s strategic development planning to boost local

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the appetite for higher-quality printing is increasing. So print suppliers are searching for ways to improve quality and consistency, and D-Tone provides an economical and rapid solution to meet these needs. D-Tone is also easily under-stood by press operators and does not require enormous investments of equip-ment or training, and yet the results obtained compare favorably with what a more sophisticated and expensive solu-tion offers,” says marketing director Jer-emy Kuo. Two major Chinese printing groups adopted the system even before its successful launch at the 2011 Shang-hai Print Fair. Another 12 companies are about to sign on for it.

WKT sees printing as “color cloning.” Explains Kuo, “This is a phrase we coined to emphasize what we can do for our cli-ents. We see very high levels of customer satisfaction for our printing, which one client summed up as ‘seeing what was expected.’ In essence, it is proof match-ing. The industry has known for years that if proofs are made to a consistent standard and the subsequent printing also meets that standard, the end result will match. They must match. The two standards generally used today are G7 and Fogra, and we can work to either one. So if both proofing and printing meet the same standard, there isn’t a need for us to see the proofs. We can match them. It makes all the talk about soft proofing redundant. In others words, we are color cloning.” ■

between $50,000 and $150,000 per annum. Then we have around six to eight blue-chip companies that spend several millions with us every year.”

Clients are definitely looking for bet-ter credit terms and simpler products in order to save on development costs. Adds Tai, “Not everybody goes for fewer bells and whistles or add-ons, as sometimes these are a critical part of the product. But we do not see any increase in requests for more eco-friendly materials, as these usually come with a higher price tag. Presently, conventional printing makes up half of our projects.”

Print brokering is about maintaining the client-supplier relationship and doing better than your counterparts, says California-based national sales director Valerie Harwell, who has been with Regent for the past 12 years. “It frees the client from the parameters and limita-tions imposed by the specific equipment, or lack thereof, in an individual factory. It allows the client to get the most effec-tive solutions and prices for a wide vari-ety of formats.”

Brokering takes place within the fac-tory relationship all the time. “Your direct printer may be great in full-color softbound books, but it may very well broker your order for rigid boxes. Bro-kering focuses on the relationship and plays a policing role in the factory to ensure that smaller publishers are treated fairly,” adds Harwell, pointing out that Regent, which has been in the print bro-kering business for 26 years, allows small

publishers to get the best and most com-petitive prices. “The bottom line is that the relationship between the client and the printer, or broker, is what should be mea-s u r e d , a n d n o t whether it is direct or through a broker. Superior representa-t i o n t h a t c a n b e trusted to be truthful, responsive, and fair is the obvious choice. Sometimes, these rep-

resentatives are brokers. Sometimes, they work for the factory.”

WKTwktco.comThe search for new solutions continues at WKT. This time, director Andrew Yan comes up with a lighter packing solution aptly named Airypack. “Lightness aside, another significant feature is the wrap-around construction, which minimizes gluing. Airypack can be flat-packed to save space, and much of its material can be recycled since glue and surface treat-ments are minimal. Its two-layer pack construction also allows pockets to be inserted into the wrapper, so it is suited for special value-added items.” On aver-age, an Airypack box weighs 35% less than a traditional box of a similar volume and design. Once its Hong Kong Green Council application is approved in Septem-ber, “Airypack will be the first print/pack product to be recog-nized by the council,” adds Yan.

In China, WKT’s D-Tone 5040K neu-tral-gray color bar system has been well received. “Much has to do with the local circumstances. The economy there i s growing rapidly, and

Louie Wahn (l.) and Valerie Harwell of Regent Publishing Services

Andrew Yan (l.) and Jeremy Kuo of WKT

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protection. The inside pages have four-color printing with spot metallic PMS colors and spot varnish. It comes with a custom slipcase with tray and ribbon lift.

From C&C Offset PrintingC&C has produced an intricate pop-up book measuring 20 cm×16 cm that celebrates six traditional Hong Kong festivals. “It has 15 spreads, and some parts of the pop-ups required paper engineering and special materials that had never been used in a book before. The most interesting and complex section for us was one particular spread that uses fiber bulbs,” says assistant general manager Kit Wong, pointing out that

the spreads increase in complexity as one flips through the book. “There were a l so many smal l parts that required meticulous printing to get the perfect color and alignment. In fact, it took us two months after the concept was accepted t o i r o n o u t t h e engineering part and plan the most efficient production method to print and assemble this complex title. The amazing sales figures and reviews for this book certainly make the t ime and e f for t spent worthwhile.”

From ImagoA slipcased deluxe edition with 10 bound-in envelopes, a bound-in fold-out poster, and 17 envelopes of various sizes pasted to the pages, Theodore Gray’s

Projects Showcase

By Teri Tan

The numerous awe-inspiring projects adorning the production floors of Hong Kong and mainland China print suppliers always get PW itching to feature these unbelievable objects that pass for books. However, nondisclosure agreements and confidentiality clauses often play havoc with this wish. But persistence does pay off. So here are several randomly chosen outstanding projects—approved by the respective publishers for this publication—that best exemplify the suppliers’ production capabilities and innovativeness.

signed by Grammy Award–winning graphic designer Stefan Sagmeister and sports a unique cover. Put together, the 1,488 covers would depict a bird’s-eye view of BMW’s Munich headquarters.

Another branded book, Chronicle Books’ Heights: An Intimate Look at Bombardier Business Aircraft, has its matte silver foil cover UV-printed to give an ethereal feeling, with a glossy scuff-free lamination applied for additional

From Asia Pacific OffsetBMW: Culture is a book that drives, literally. The first 108 pages detailing BMW’s 40 years of cultural commitment are printed on wood-free stock. The rest is hollowed out for a remote-controlled car mechanism that allows readers to drive the book around the room. Hand-numbered, each of the 1,488 copies is

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polybagged and packed into a tuck-end box (40 mm×17 mm×25 mm).

“The packaging had to be done care ful ly, a s the finished products will go in to a J apanese c andy factory’s auto-packaging line for final assembly,” Wong explains. “Any difference in shape or dimension will make

the line stop, causing great inconvenience and affecting productivity.”

From RegentWith custom real metal casings, leatherlike covers, and a working mechanical latch, the anniversary edition of Rise of the Runelords (Paizo Publishing) easily doubles as a campaign prop. Inside the presentation case is a gorgeous hardbound collection of the entire Runelords campaign packed with removable maps and player handouts, as well as a collection of 15 beautiful archival prints of the campaign’s key iconic characters and original cover paintings. “Aside from the need to source for multiple accessories and different materials, we had to deal with stringent quality checks on every item and a short time frame for assembling the whole package. It tested our ability to deliver on time and on budget,” says U.S. sales

director Valerie Harwell, adding that the edition, which debuted at the recent San Diego Comic-Con, was especially challenging because of its custom casing mold. “It is the first of its kind in the industry and was a show-stopper.” ■

Elements Vault (Black Dog & Leventhal) certainly presented an unusual challenge. “The pasted envelopes contain various printed and sourced elements, including a vintage postcard in vellum and a piece of cubic zirconium in clear PET plastic. The cubic zirconium envelope also conta ins foam backing for both presentation and practical purposes, as it

helps to prevent the edges of the gem from scratching other pages in the book,” says regional sales director Linda Readerman. The book also features a piece of Teflon tape (affixed directly to the page), glow-in-the-dark ink, a Silly Putty–like substance made in part from boric acid, and a piece of real gold (in the form of a delicate sheet of gold leaf). “The gold leaf is wrapped with a piece of art card and inserted into a sealed envelope,” Readerman says.

Then there is Cars (Disney/Pixar), a wire-o book and kit with a set of custom-made interchangeable wheels that can be affixed to the card-stock punched-out cars. The set also contains two sheets of reusable plastic stickers that can be applied to both the wheels and the two giant fold-out racetracks included with the book. The cars, once punched out, can be stored in a bonus pop-up garage that comes with the set.

From Leo PaperA children’s publisher came with a proposal to add a digital component to enhance sales of one of its frontlist titles. Taking a traditional lift-the-flap storybook, the team worked closely with the publisher to integrate narration and sound effects, and add digital flaps to

br ing a new d i m e n s i o n t o t h e

storytelling and characters. “We also developed a range of in-story innovative activities that were integrated with FamLoop to turn the reading session into a family-bonding experience. Our digital solution allows designers to enhance the print asset and seamlessly convert it into the ePUB 3 standard to support multimedia applications,” says general manager Alvin Lai, whose team developed the FamLoop platform with strategic partner MotherApp. “We help publishers speed up new product development by enabling the launch of enhanced children’s e-book apps within a few weeks. FamLoop helps publishers to launch digital books in the Apple AppStore, test the market, and generate revenue in the global e-book marketplace with minimal upfront investment.”

From Midas Imagine making a case-bound book measuring 23 mm×6.5 mm×34 mm in 1 2 d e s i g n s . “Everything had to be done manually because of its small size, and the main challenge was to control the quality o f m i l l i o n s o f copies of the book and meet the high quality standards set by the Japanese client. The production lead time given was also very short,” says general manager Annie Wong. The eight spreads with self-ends were made of a perforated sheet forming 16 panels and then accordion-folded and glued. The front and back panels were glued to the case with the Japanese-style paper sleeves wrapped over the outside cover. Each minibook was then individually

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CELEBRATING15 YEARSOF PRINTINGEXCELLENCE

ASIA PACIFIC OFFSET

NEW YORK WASHINGTON DC SAN FRANCISCO BARCELONA LONDON SYDNEY AUCKLAND

ASIAPACIFICOFFSET.COM

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