CITY OF OAKLAND

PUBLIC WORKS

AGENCY

May 2012

Employee Appreciation Ceremony

Places to Visit in the World - Oakland Ranks #5!

~ New York Times, January 2012 

From: Santana, Deanna Sent: Wednesday, May 02, 2012 4:52 PMSubject: Thank you to PWA Staff Message

 

Dear Public Works Staff, 

Thank you for your hard work, long hours and dedication to keeping our streets and community clean and safe. .. I deeply appreciate your commitment to this community.

With deep respect, Deanna J. SantanaCity Administrator

From: Garzon, Gerard (Gerry) Sent: Friday, December 09To: Lau, David W; Martinez, Carmen (Library Director)

Cc: Soo Hoo, Lily; Louie, DeniseSubject: Thanks

 

David - I wanted to send a big thanks to Denise Louie and acknowledge her for pulling together so many pieces re. the Main Library work in such a short amount of time. 

 

Gerry GarzonAssociate DirectorOakland Public Library 

From: Mandy Solis Sent: Monday, March 05, 2012

To: Jones, Sabrina D.Cc: Amirzehni, GusDear Ms. Jones,

I wanted to send my gratitude….for putting up stop signs on our corner, 3rd and Madison!!!My neighbors and I are SO excited about this. The signs will make our street a safer place for our families. I am so appreciative of the City of Oakland for responding so quickly to my letter.

Mandy Chuey

Re: PWA call center and services From: Cleveland Heights neighborhood list-serve!On Feb 2, 2012, Cascade Heights <hausrat911@...> wrote:

FYI I reported this extensive abandoned debris (blocking the sidewalk) to the city last week and as of a couple of days ago, it was removed - a large panel, a black leather-look loveseat and a large mattress.

Thank you City of Oakland Public Works staff for the prompt response!

SeeClickFix - Mobile App & New Report a Problem MagnetsMayor Quan honored all of Public Works last night in her State of the City address by calling special attention to the new mobile app feature From: John McCabeTo: Team

Lots of people put a lot of work into this. In particular, I want to acknowledge Kristine Shaff, Sabrina Jones, Ivan Poon, Nicole Neditch, and Stephanie Hom and the Public Works Call Center.

SeeClickFix - Mobile App & New Report a Problem Magnets

From: John McCabeTo: Team

Kenneth Chen has done an AWESOME job interacting with the customers using SeeClickFix. His communications have reflected the professionalism and concern of our agency, and his timeliness encourages community interaction.Kenneth - Thank you!

From: Bailey, KenSent: Thursday, March 15, 2012

To: Walker, LarrySubject: Great Job

Thanks ...The Excellent progress you've made...You have shown great resourcefulness and efficiency on this project...

From: Little, LorenSent: Friday, Dec. 09, 2011

To:Nicks, Johnny;McLaurin, Ameal; SS Acting Supervisor 1; Smith, Lorenzo.

Subject: # 391050, Sequoyah Rd. KUDOS AND COMPLIMENTS

CITIZEN CALLED IN TO EXPRESS

GRATITUDE ...FOR THE WONDERFUL JOB... THE

SEWAGE TECHNICIAN DID AT SEQUOYAH RD.

From: Chimonyo, CynthiaSent: Friday, November 04, 2011Subject: Occupy Oakland

To: Levin, Brook A. Minor Derin; Ferguson, David, Foster, Frank; Ryugo, Jim; Clanton, Daniel; Smith, Lorenzo; Seaberry, Michael

It was obvious that PWA worked as a high performing team…

From: Deanna J. Santana, City AdministratorSent: Tuesday, November 22, 2011

To: All City of Oakland EmployeesSubject: Thanksgiving...how grateful I am to work with such a talented group of employees here in the City of Oakland...

From: Mayor QuanSent: Tuesday, November 15, 2011, 3:18 PMSubject: Thank you to City Staff Ken Rayford, R. Brooks, C. Williams, S. Duran, V. Norris, L. Satterfield, R. Pardo, N. Owens, R. Podesta, and all those who helped with the OO Encampment

From: Phyllis Biddle/ Mark Halal/ Kevin N. WileySent: 10/18/11; 10/17/11; 8/4/11To: Bowles, HaroldSubject: Shelly Ricky"...my appreciation to ..Ricky Shelly"...let you know that Ricky has been doing an excellent job...""...just want to acknowledge the great work Ricky does here..."

From: Biddle, PhyllisSent: February 27, 2012To: Bowles, Harold Subject: Alejandra Leon"It is not easy to please an entire division but Alejandra has proven to be the exception...""Top Performer"

From: Veronica L. LeeSent: August 03, 2011To: Bowles, HaroldSubject: Thank you...Mike Miller and Shawn Daniel, and Project Crew "...the job that you did is most appreciated...and noticed by our customers..."

From: Walters, WinifredSent: September 15, 2011To: Bowles, HaroldSubject: Thank you letter re. W. Auditorium"...I wanted to thank your organization and Al Hightower Sr. specifically...."

From: Farrell, MarySent: Thursday, March 29, 2012To: Bowles, Harold

Subject: Bill Yu Does a Great Job"...he is always willing to work on parts of Lakeview that need a little extra work help when we ask..."

From: Costello, MarySent: Tuesday, February 07, 2012 To: Bowles, Harold Subject: Julia Chang" I would like to say what a nice job that Julia does...I appreciate both you and the services you provide..."

From: Harris, JeanSent: Tuesday, February 08, 2012 To: Bowles, Harold Subject: Julia Chang" The Medical unit is very pleased at the work that Julia does in our office. She always does a good job.."

From: Ikharo, UmmuSent: February 07, 2012To: Bowles, Harold Subject: Julia Chang" Since Julie has been serving our office, she has done an outstanding job...Julies is a pleasant person and all the staff like her."

From: Bratton, JoyceSent: January 31, 2012 To: Bowles, Harold

Subject: Great Job With Service DeskRoslyn Ratliff " Kudos to Roz for a job well done!"

From: Harold Bowles, Custodian ServicesSent: October 21, 2011

To: Andre Young, Custodian Subject: Commendation

"We have been receiving many compliments on the improvement in custodial services at OPD. You are the primary component of the improvement...“

From: Schiesser, PaulSent: Wednesday, May 11, 2011

To: Bowles, HaroldSubject: Sau King"Sau King is great...I hope you can hold on to her…

Kudos and ComplimentsNovember 9, 2011MacArthur Blvd. & Patterson Av.TO: CLANTON DANIEL W."Thank you for fixing the pedestrian light. Keep up the good work."From: Carlos Castellanos

Kudos and ComplimentsNovember 30, 2011

5445 Carlton St. TO: CLANTON DANIEL W.

Quick Repair"Thank you“

From: Harold BowlesSent: October 18, 2011

To: Shawn Daniel and Mike Miller, Project CrewSubject: Cesar Chavez good work"Thank you for a job well done."

Kudos and ComplimentsJuly 11, 2011

Kales &Broadway Request # 359676 TO: CLANTON DANIEL

" Many Thanks to the persons responsible for putting back a Kales Ave. Street Sign...“

From: Ms. Souroujon

Kudos and ComplimentsOctober 28, 2011

Shaw St. & Stanley Av.

TO: CLANTON DANIEL W."...I just wanted to take a moment to 'Thank You' all

for repairing the light..." ..."YIPPEE"

Kudos and ComplimentsJanuary 19, 20121021 56th St.TO: CLANTON DANIEL

Dear PWA employees: Thank you for such a prompt and thorough response to my request. I appreciate all you do.

Yours sincerely, Brandon Larson

Kudos and ComplimentsMarch 7, 20127015 Elverton Dr.

TO: CLANTON DANIEL

"Thank you for fixing our light on Elverton – your hard work is appreciated. Thanks again.“

Kudos and ComplimentsMarch 7, 2012

TO: JONES SABRINA800 Alvarado Rd. "I truly appreciate your assistance..."Maxine Jew

Kudos and ComplimentsMarch 15, 20127117 PINEHAVEN RD.TO: Clanton Daniel W.

"Thank you ...It is wonderful to have the light back for a safer street and is very much appreciated."

Kudos and ComplimentsMarch 3, 2012

5600 ASCOT DR.TO: RAMEY JAMIE P.

"The crew that cleared the slide... did a fabulous job.""Good job, Public Works!"Elaine Geffen, Piedmont Pines

Kudos and ComplimentsJuly 26, 20113832 Martin Luther King Jr. Wy.TO: RAMEY JAMIE P."...want to thank you for your quick response and wonderful service regarding the repair of the curb......" Pastor Willie Reed

Kudos and Compliments

February 16, 2012 5233-5299 Camden St.# 156682

"Nice going Oakland Public Works! Super Fast Response."

Kudos and ComplimentsOctober 17, 2011REDWOOD RD. & SKYLINE BLVD.Dale C. Smith"Thank you for the fast service on the Redwood Road sign on Skyline!"; " It looks much better!!!"Dave

Kudos and ComplimentsDecember, 13, 20116491 Benvenue Av. # 385357

Dale C. Smith"Thank you for repairing the large pothole in front of my house at 6491 Benvenue Ave."

Al Richardi

Kudos and ComplimentsFebruary 7, 2012573 Montclair Av.Dale C. Smith and Crew

"Thank you" Letter for fixing sign is attached.

Kudos and ComplimentsOctober 6, 2011291 Athol Av.

"Thanks for fixing the light. Good job."

Tim Patrick

Dear Marcel:

It was a pleasure working with you.Wishing you the best on your retirement!

Congratulations!Domingo, Renee

Marcel;It was pleasure knowing you and working with you. You were always the problem solver around the department and never said no to any challenge. We will miss you and good luck with new opportunities. Mohammad

From: Humphrey, Nancy Sent: November 15, 2011

Thank you OO Safety Officer AND ALLMinor, Derin; Jackson, Renay; Petrovic, James; Foster, Frank; Miller, Herman; Matarrese, Martin; Ryugo, Jim; Carthan, Brian; Watson, Arthur; Cleveland, Everett; Rayford, Ken; Ramey, Jamie; Smith, Lorenzo; Ferguson, David; Levin, Brooke A., Troyan, Vitaly Kattchee, Susan; Gomez, Mark; Troyan, Vitaly; Shaff, Kristine

It was my pleasure, Brooke, and the professionalism of the staff and supervisors/managers out there made it all very easy to do. Thanks,Nancy

Nancy Humphrey, Environmental Compliance Specialist

To: Nancy HumphreyFrom: Brook A. Levin

I wanted to thank you for the work you did yesterday. You really stepped up to take leadership at assuring that all Public Works staff were working in a safe environment while dealing with the cleanup of Occupy Oakland. You were professional, problem solving and had a good plan to check each person in to assure compliance with the safety standards that had been established for the cleanup.

Again, I want to let you know that your teamwork was very instrumental in the cleanup being conducted in safe manner.Thank you!

Brooke A. Levin, Assistant Director Public Works

Dear Scary Team! (Please forward to others I have missed, that you know participated in on the 4th Floor)

Hartfield, Rolanda; Patterson, Gregory; Avery, Treva; Jourdain, Ava; Simmons, Tanya; PWA Main Reception Desk; Enright, Donna; Moore, LaShun; White, Lee; Lopez, Yolanda; Hall, Sharon A.; Brown, Jasmine S; Lane, Rhonda

Thank you for celebrating your spirit & play & contribution & imagination!

Not only did the children have fun, but we also supported the OPR efforts.

Kristine ShaffTraining & Public Service Administrator

From: Brian Hill Sent: October 04, 2011To: Stanley, JenniferSubject: brilliant bit of striping

"... I was so pleased to discover the striped bike lane on Oakland Ave as I was riding uphill towards 580 at a pace that was inevitably much slower than the freeway-bound traffic. Thanks to that stretch of bike lane, it was no problem at all establishing the correct position in the lanes on Oakland Ave and then getting under the freeway.

Re: New Curb Painting by Kaiser Hospital

Wang, Joe; Clanton, Daniel; Jones, Sabrina D., Troyan, Vitaly

Thank you

RE: 2011 Annual Facility Safety Inspection Shepherd CanyonFrom: Shaff, Kristine Sent: August 30, 2011To: Nervis, Gerald; Pegross Jr., Lou; Lonestar, DavidCc: Ferguson, David; Smith, Lorenzo; Troyan, Vitaly; Elliott, Greg; 'Dana Price'; Beck, Brian

Dear Drainage: All management and staff!You are the first section to have multiple years of excellent facility inspections and we want to thank you for it! It shows that the day-to-day operations are well done, the never ending housekeeping types of issues are kept up, the offices, yard, storage are clean and in compliance with regs… I will happily bring this to next Safety Committee as you are a model for others.

To all who staffed the PWA Booth at Art & Soul -

Finacom, David; Cooley, Detra; Staller, Christian; Carter, Pat; Pegross Jr., Lou; Chan, Paul; Samuel, Bryn; Girma, Lulseged; Patterson, Lisa; Chau, Daniel; Gagliardi, Mark; Nicks, Johnny; Moore, LaShun; Ramirez, Elise; Miller, Herman

Thank you for doing such a fine job representing PWA and the work we do! I hope the assignment was meaningful and interesting for you. Community outreach is important to our success and this opportunity for PWA to shine was in part due to your efforts. Should you have any feedback about our booth for future events – please forward them to me or Detra Cooley.

Again, thanks.Susan Kattchee I Manager, Enviromental Services Division

To: Jackson, Renay

You are fabulous. Not only were you the first person I thought of when I needed information and advice/direction, level headed, practical, cognizant of workplace realities & personalities, you inspired me to go straight to the source and get their buy-in, which I could do due to your factual info – and it actually worked! AND you took the time to go take the pictures I needed but did not have the time (or the foresight) to get myself. Thank you as always.

Kristine ShaffTraining & Public Service Administrator

A Kudos to Jennifer and JasonFrom: George DuncanSent: July 19, 2011To: BikePedSubject: Biking in Oakland

Jennifer Stanley, Thanks for all the current info on Bike related progress. I am also pleased about the new Shuttle Bus Service that Alameda is planning to soon start operating between Alameda College and Lake Merritt BART.

With new signage. bike lane graphics, etc. I am feeling much safer … Keep up the good work, you are making Oakland a better place to live.

I am a Board Member of "Waterfront Action.com",The "Bicycle Coalition”and a booster of The Bay Trail and Measure DD, Thanks again, George Duncan.

From: Dale Davis Sent: July 20, 2011To: Amirzehni, GusSubject: Re: Keller Ave. Repaving Thank you for this very in depth explanation. I appreciate the time it took to format and send this information to us. I have shared it with our Homeowners Association. Thank you again for your helpful response. Keep up the good work!

(Ms.) Dale DavisSequoyah Hills HOA

To: Humphrey, Nancy

Thank you again for Thursday's three sessions custom designed safety training on Lead, Mold, Asbestos~ You did an awesome job of re-designing the materials for our staff in multiple units, to make it much more relevant to their work. ...Your expertise came shining through, and I believe made them all feel better and more knowledgeable about what they face daily. Much appreciation, Kristine Shaff

From: swoodkraft@aol.comSent: July 15, 2011To: Smith, LorenzoSubject: bump repair on Templar Place

Mr Smith - Thank you so much for being responsive to our concerns about the bumps in our street. They have been so bad for so long - it's just amazing to drive over that patch without jolting noise or discomfort…

Sincerely, Sara Wood-Kraft

Re: Dimond Park Entrance at Fruitvale Looks Amazing!To: Miller, Herman

Thank you Herman! I was so pleased to see it today, it brightened my morning!

Saturday's Neighborhood Streets SafetyTo: Patton, Kenneth

Dear Kenneth,Thank you so much for the extra work, the extra attention to detail, and the extra inspiration you had for the signage gracing Saturday's Neighborhood Streets Safety community event with the Mayor and ADA program at 18th & Adeline! It was a pleasure working with you on Friday back and forth, and also with your staff who helped me out. The signs made a great look and we will be able to use them in the future projects with Marcel and Streets.

Neighborhood Streets Safety Celebration of Pedestrian Access & Safety Model Project Oakland, CA – Senior, disabled and student pedestrian access and safety have been greatly improved at the busy intersection of 18th Street and Adeline Street, thanks to the focused attention of Mayor Quan’s Pedestrian Access and Safety Task Force, Oakland’s Americans with Disabilities Act Programs Division, and the Public Works Agency’s Department of Engineering & Construction. This “Neighborhood Streets Safety” project leveraged limited City street and sidewalk improvement resources to address the priorities of pedestrians that frequent this intersection. As part of the Office of Parks and Recreation’s Unity in the Community celebration on Saturday, June 25, 2011, the Neighborhood Streets Safety collaborators will hold a ribbon-cutting ceremony and press conference to celebrate the greatly improved four-block area.

YOU PEOPLE ARE TOPSI am proud of my home City, OAKLAND.

KUDOS TO STREET MAINTENANCEService Request #: 371939

From: Tom Vinson Sent: June 23, 2011To: PWA Call CenterSubject: Re: Request 371939

I just want to say "THANK YOU" for doing such a nice job and doing it so quickly!The second patch you did seems to be holding up very well. I know resources are short and I wish I could help. Under the circumstances, YOU PEOPLE ARE TOPS~I am proud of my home City, OAKLAND.Tom Vinson

From: Cornu, Sharon Sent: June 22, 2011To: Troyan, Vitaly

RE: Bus Stop at Allen Temple Arms

Hurrah! Special thanks from this office.

Sharon CornuDeputy Mayor for Community & Governmental Relations

Service Request 372846From: Dr Amater Traylor Sent: Sunday, June 19, 2011 12:59 PMTo: Ferguson, David

THIS IS TO THANK THOMAS LEACH AND HIS CREW (M. SWAIN,FRANK JONES AND MICHEAL BROOKS) FOR A SUPERB JOB DONE IN A TIMELY FASHION TO RESOLVE THE PROBLEM CAUSED BY THE APRIL 24, 2011 STORM.

YOUR PEOPLE WERE VERY PLEASANT AND KNOWLEDGEABLE ABOUT THE PROBLEM I WAS HAVING. PLEASE CONVEY MY PERSONAL THANKS TO ANYONE ELSE IN YOUR DEPARTMENT WHO MAY HAVE ASSISTED THOMAS AND HIS CREW.

SINCERELY, AMATER Z. TRAYLOR, JR., MD

From: Shaff, Kristine Sent: June 08, 2011To: Ramsey, Wes; Chang, JonathanCc: Ryugo, Jim; Levin, Brooke A.Subject: RE: Bldg 3 inspection (Carpenter, Welding, Paint Shop)

Nice work crews! Both for having a well run shop with so few items for the consultant to be concerned about, and for being the fastest ever in resolving them. This is a model for others to emulate. Many thanks again. Kristine Shaff

SAFETY FIRST -

1. In collaboration with Risk Management, implemented online training courses to meet CalOSHA compliance requirements and reduce accidents and injuries on the job.

2. In collaboration with Fleet Equipment Services, provided enhanced safety training for both commercial and non-commercial drivers, resulting in fewer accidents caused by staff

3. Established Safety First site on Intranet for ease of access by management and staff to needed resources.

4. Implemented an annual calendar of safety training, inspections, and audits to provide program continuity to management and staff.

SAFETY FIRST

High Visibility Crosswalks - Putting Pedestrian First in China TownNew America Media, News Report, Jonah Most, Posted: May 26, 2011

"Jonathan Bair, a Board Member of Walk Oakland, Bike Oakland agrees.'It’s a good design, it’s good for pedestrians, and we’d like to see those systems all over the city,' he said."

From: Estes, Lesley Sent: May 25, 2011To: Pegross Jr., Lou; Lonestar, DavidCc: Ferguson, DavidSubject: THANK YOU

This is a bit late but I owe you a big THANK YOU!! Last week you came through for me in a very difficult urgent situation. I had 60 State Water Board staff members, including the executive officer, at the rotary nature center waiting to see the CDS unit…. Showing off what we do is very important in the City's ability to obtain future funds and avoid future regulatory actions. You came through and I very much appreciate it. Good, no, great job!

Lesley Estes, Watershed and Stormwater Management

RE: Dumping - 48th Avenue and East 12th Street - GONE!!TO: Fuentes, RichardSENT: 5/2/2012

Thank you Richard and all of the City of Oakland folks involved in this quick turnaround . . . I really appreciate the expedited service and out tenants and neighbors will as well.

Thanks again,Ted PetersonPeterson Properties

From: Sharon Flynn To: Rice, Clarence, English DexterRequest Number: 400202Problem Address: 1000 42ND ST

Thank you for attending this so promptly. I believe the graffiti was gone in under an hour. That is excellent service! We here at NOCCS very much appreciate your hard efforts.

Thanks again and have a great weekend.Sincerely,

From: Ron Sipherd Sent: Wednesday, March 07, 2012 7:56 PMTo: Brunner, JaneSubject: Public Works response on Illegal Dumping on Chabot Road

I want to observe that the city has been

quite responsive to these reports

and swift to remedy the situations. They deserve to be congratulated on their performance. Ditto for their repairing of pavement potholes in our neighborhood; good job, guys!

From James BurksRequest Number: 399451Problem Address: 3200 62ND AV

Thank you for taking care of the litter problem at 3200 62nd Ave - #397552 James Burks

Downtown Cleaning for The Marathon Event

Foster, Frank, and Versall, Roosevelt and the crew did a great job in getting the no parking signs out for the Marathon – very helpful.

Jim MacIlvaineSpecial Events Coordinator + Oakland Film Office

From: Bruce RiordanSent: Monday, April 23

To: BikePedSubject: Good work Jason Patton 

Jason:Just wanted to write and say "WELL DONE" for all the work you and your crew are doing to make Oakland better for bikes (and peds). ..

 

Thanks Jason.  Bruce Riordan 

 

To: Ryugo, JimCc: Troyan, Vitaly

Subject: City Employee - Tony 

 Mr. Ryugo, 

I want to bring to your attention one of the City of Oakland employees …who should be recognized for his exemplary commitment to presenting a good image of city staff. 

This City of Oakland employee is an excellent reflection of good civil service to the public… “Tony” stood out today and should be recognized.  Brian Mathews

Senior  Program Manager- Enforcement OfficerStopWaste.Org (The Alameda County Waste Management Authority and Recycling

Kudos and ComplimentsNovember 30, 2011Skyline HighTO: RAMEY JAMIE P."Just a note to express our thanks to your great crew in resolving the 'trough' bump at Skyline High..."; "...excellent work."

From: Delgado, KennethSent: Saturday, April 28, 2012

10:12 AMTo:Seaberry, MichaelSubject: Thank you!!!Mike, the Crew at Station 1 as

well as myself want to thank Truong and Felipe for getting the truck back in service in a timely manner...The crew was very impressed ...

From: Delgado, Kenneth Sent: Thursday, march 22, 2012 0:2-

To: Seaberry, Michael

Subject: Great Job Mike, I'd like to thank you and your staff for all the hard work...please extend our thanks to James and his Guys...

 To: Electrical ServicesRe: 800 Alvarado RoadService Request Information: Request Number: 399836

Kudos and ComplimentsProblem Address: 800 ALVARADO RD

Date / Time Reported: 3/7/2012 9:41:30 AM

I truly appreciate your assistance.  Please forward my appreciation to the responsible department head. With Gratitude, Maxine Jew

Derin Minor, Facilities Services Manager has been selected as APWA Employee of the Year for his outstanding work….

 

 2012 APWA Awards

The American Public Works Association (APWA), Northern California Chapter, honored the Oakland’s Public Works Agency this year:

The American Public Works Association (APWA), Northern California Chapter, honored the Oakland’s Public Works Agency this year:PWA Director Vitaly B. Troyan has been nominated as one of the nation’s Top Ten Public Works Leaders of the Year by the Northern California Chapter of the American Public Works Association.

Mr. Troyan has created a high performance organization…innovative and cost effective…

Nila Wong has received the Award of Merit in Administration and Finance. 

She is being recognized for her ongoing contributions in budgeting, fiscal management and grant administration. Ms. Wong represents the highest example of commitment and professionalism in public service.

The American Public Works Association (APWA), Northern California Chapter, honored the Oakland’s Public Works Agency this year:

Jimmy Mach is being honored with the Award of Merit in Engineering and Technology.

Mr. Mach has been recognized for his efforts to improve Oakland’s pavement preservation program, researching the latest innovative pavement technologies and integrating safety… His contributions are invaluable to City improvement.

The American Public Works Association (APWA), Northern California Chapter, honored the Oakland’s Public Works Agency

East Oakland Sports Center received the Project of the Year award for

Structures $5M-25M

Project Manager: Lyle Oehler Resident Engineer: Jose Gonzalez

The American Public Works Association (APWA), Northern California Chapter, honored the Oakland’s Public Works

Agency

TO :  Shaff, Kristine

 

“Thanks so much for your diligence in wrapping up this project. ... I might not have thanked you enough…” (Jennifer Stanley)

“I really appreciate your responsiveness with this stuff. It’s not everyone who can be depended on to follow through…”

“Your performance has been exemplary. Every time that I have work with you on projects, you have been very straightforward.” (Frank Foster)

 

ClevelandHeightsNeighborhood Chat

From: duane_v <duane_v@...>To: ClevelandHeightsNeighbors@yahoogroups.com Sent: December 1, 2011

Subject: [CHNeighbors] Street light maintenance

Thank you all for the useful information. I filed a report - and what do you know - the pile was gone the next day, with an automated reply sent to me to confirm the removal of said objects.

Cheers,Dennis.

To: Foster, FrankSent: Wed Jan 18, 2012Subject: Crew on Hegenberger

Just want to say that the litter crew on Hegenberger is doing a superb job! They're traffic work-zone is set up very well.

Great Job!

Thanks,Brian Beck (BlackBerry)Employee Fleet & Safety Coordinator

From: Linda Adams Sent: December 22, 2011To: Clanton, DanielCc: Troyan, Vitaly; Linda AdamsSubject: RE: 92nd Avenue @ San Leandro Streets

Good Morning Mr. Clanton,

Thanks so much for getting this done. I was so happy to see last evening as I was turning to go home, that the arrows were painted. We as homeowners and taxpayers certainly do appreciate the work that the city does to improve the safety and quality of life in our community.

Once again, thanks for getting this done.

Linda Adams, Executive Assistant

From: Linda Adams, December 20, 2011 To: Troyan, VitalySubject: 92nd Avenue @ San Leandro

…a very Special Thank You to Mr. Arthur Watson, Public Works Department), and the Asphalt crew for getting the pot holes fixed on 92nd Avenue & San Leandro Streets in Oakland. I am a homeowner… and I and my entire community are very pleased to see that the work was done, and we can all now drive safely in that area. …And also, great recognition to the City’s Electrical Painters, and the Graffitti crew that continues to help keep Oakland Clean and looking nice…Thanks to them for all of their continued support and hard work.

Linda Adams, Executive AssistantAlameda CTC

Dear Manny

Thank you, Thank you, Thank you. Unfortunately there are not enough words to express the level of appreciation for your ability to keep all of us safe in our vehicles. What with less and less to work with somehow you and your staff have pulled off wonders.

Not once in all these years I have dealt with your department have I ever heard any disgruntled or negative remarks about you. This speaks to the your caliber of professionalism, work ethic, and ability to create a safe, respectful place for your employees.

Yes we out here may have complained about the turn around on our vehicles. Or search frantically for our vehicles we thought were stolen. When they were towed after ample warning by you folks. But the seriousness of having safe, reliable, city vehicles was always first and formost. Enjoy your retirement. It was a pleasure to share this work experience all these years and thank you again for all you've done to keep me and my staff safe.

Stephanie BenavidezOPR/Rotary Nature Center

To: The Public Works Family

FROM: MANNY TO ALL

It was because of your constant support and encouragement that I was able to perform my duties so well. I have gained considerable knowledge, and I shall always cherish this as one of the most satisfying phases in my life. It has been a true privilege and an honor serving for the past 27 years. On a personal level, I have shared a special bond with all of you, and I shall take with me special memories of our time together. My career was challenging and rewarding. I did my best, and I was well rewarded in kind and in friendship. It was a privilege to be part of the City of Oakland, Heavy Equipment Service

Manny

From: Ellen Gonsalves Sent: Wednesday, January 25, 2012 12:52 PMTo: Ralls, ChristineSubject: PWCallCenter - Thank You

Hi, Debbie Houser gave me your e-mail and I just wanted to thank your team in the PW call center as I frequently send e-mails about illegal dumping on G Street between 92nd and 85th. The call center has been most responsive and have even called me from time-to-time. This service has been vital for us. It is embarrassing for customers to see dead animals and debris. Again, many thanks to your team! You should be very proud of their efforts. Thank you,

Ellen GonsalvesGonsel's Machine Shop8710 G Street, Oakland

To: Shaff, KristineSubject: RE: Just a quick follow-up on the 18th & Adeline Street Improvement Project

 Your expert advice and assistance in pulling together

internal resources and creating publicity for the project was invaluable. We were extremely demanding and that the schedule was very tight but you consistently kept to a “can do” approach—and we did do it! The many community members in attendance were very impressed with the ribbon cutting event. (Darn that train wreck for getting in the way of a good news story!)

 Christine Calabrese ADA Programs Manager

Subject: Tora Rocha and Monarch Butterflies

Re: Repaving Project on Claremont AvenueFrom: Wald, ZacharyChief of Staff

Sent: Thursday, September 01, 2011 1:03 PMTo: Lau, David WSubject: Thank you to Joseph Tanios and Wai Wong

 David –  I am writing to express how appreciative I am of the

extra effort that Joseph Tanios and Wai Wong have put into the repaving project on Claremont Avenue….Great Work!

 Jane Brunner, City Council District 1

From: Ivan Jacome, California Highway PatrolRe: Oakland Public Works National Leader of the Year AwardMon 4/16/2012 6:33 AM Bravo

To: Marsh, Joseph; Carthan, Brian; Ryugo, Jim; Troyan, Vitaly; Mitchell, Jason; Dana Price; Elliott, GregMar 7, 2012, at 2:55

Thank you for your leadership Joe! Good communication.

Brooke A. LevinAssistant Director Public WorksSent from my iPhone

RE: Cityworks automated emails - improved (with hyperlinks) Thu 4/26/2012 4:58 PMMcCabe, John; Mitchell, JasonJones, Sabrina D.

John:Your work is really appreciated. Thank you!

"Awesome! Thanks Oakland DPW!" More citizen satisfaction in @CityofOakland http://t.co/qajkDUA9 #gov20 -- SeeClickFix (@seeclickfix)

Sent from my Motorola Smartphone on the Now Network from Sprint!

To David Lau, Neary Mike, Troyan VitalyNew Service Request #375871 - Kudos and Compliments - 1ST AV & LAKESHORE AV Kudos and Compliments - 1ST AV & LAKESHORE AVEPittman Green7/14/2011 3:49:45 PM

Special kudos to Joel Peters!

MR. PITMAN WOULD LIKE TO THANK MR JOEL PETER AND EVERYONE FOR ALL THE GREAT WORK 1ST AVE& LAKESHORE AVE AND FOR PROVIDING THE STREET SIGNS FOR PITTMAN GREEN.

Project C227310-Rehabilitation of Sanitary Sewers in the area bounded by Midvale Ave, I-580 FWY, Laurel Ave, and Carlsen St. Thank you.

Oakland Public Works Director is National Top Ten Leader of the Year Oakland, CA – Oakland Public Works Director, Vitaly B. Troyan, P.E. has been honored by the American Public Works Association (APWA) as recipient of their Top Ten Public Works Leader of the Year award for 2012. The award recognizes the “excellence of the best and the brightest leaders in the profession,” according to APWA Executive Director Peter B. King.

McCabe, JohnNice!"Fixed - thank you!" -A citizen in @CityOfOakland who's happy to see that the graffiti they reported has been #fixed http://t.co/VYjir3NI -- SeeClickFix (@seeclickfix)

Sent from my Motorola Smartphone on the Now Network from Sprint!

Re: OGP Race CourseSent: Wednesday, April 11, 2012 3:48 PMTo: Starr, Iris; Smith, Dale; Patton, Jason; Robert LeiboldSubject: thanks DPWDear Iris Starr, Just wanted to thank you and the Oakland Department of Public Works for helping improve the OGP race course. Mark SneedMajor Motion Cycling

From: Foster, Frank Sent: Friday, February 17, 2012 3:16 PMTo: Shaff, KristineSubject: RE: Agenda Report

Kristine,You are a lifesaver. I am glad we are on the same team. I greatly appreciate your assistance!!!

Frank Foster

From: Moore, LaShun Sent: Monday, April 02, 2012 11:40 AMTo: Shaff, KristineSubject: RE: SHELTER in PLACE ORDER ---- OPD Reporting a Shooting Incident at Edgewater and Hegenberger

Good job for being on top of it Kristine Ms. LaShun Moore-Cotton

RE: West Oakland Graffiti Abatement ProgramMonday, April 16, 2012 9:29 AM From: Smith, Sandra MBuilding Services

To: Levin, Brooke A.; Hunter, Gregory

As you are aware, graffiti is an on-going problem so we are happy that

this service is available in the West Oakland area…

Oakland Public Works National Leader of the Year AwardWed 4/18/2012 10:37 AMCongratulations to the director. David E. Fraser, MPA, MBA, Ed.S., Ed.D. Cand.Adjunct Professor Public Affairs & AdministrationCalifornia State University, East Bay

From: Mike Lydon Sent: Wednesday, March 07, 2012 1:38 PMTo: Ryugo, JimCc: Douglas II, Mark; Ann Kranack; Valerie Ow; Barra-Gibson, MariaSubject: Pedestal & Plaque

 Wow !  You guys are awesome !    Thanks for the quick response to our plight and up-righting the fallen plaque. That's a tough ole plaque. It really looks fine and survived the topple quite well. Please thank all involved for us - they are first rate ! 

Cheers

Mike LydonPiedmont Avenue Merchants AssociationTo: Deloach Reed, Teresa; Campbell-Washington, Anne; Jenkins, Dawn; Sierra, Patricia; Perkins, Cynthia; Jackson, Jimmie; Haliburton, Fred; Sheppard, Adrian; White, Darin; Hoffmann, Mark; Miguel, Steve; Pastor, Scott; Walker, Larry; Bailey, Ken; Troyan, Vitaly; LaCasse, Kirsten; Mitchell, Jason; Hernandez, Rina; Montu, Janelle; Landreth, Sabrina; Solitei, Osborn; Seaberry, Michael; Hatcher Jr, Lucius; Galang, Elvira; Parras, Erico; Manley, Tom; Lipp, Robert; Young, BobThis is the letter to expression our appreciation to you as part of the effort for the fire truck purchasingTEAM OAKLAND, THANK YOU FOR A JOB WELL-DONE!! We look forward to working with PWA, the local vendor and the manufacturer to complete this process.   Donna Hom - Chief Financial Officer/Personnel Manager - Oakland Fire Department

Request Number: 397907Description: Kudos and ComplimentsProblem Address: 95TH AV & A ST Category: OTHERDate / Time Reported: 2/21/2012 8:26:23 AMJENNIFER *************Comments:

 R: Jason, The neighbors and I wanted thank you for the time and effort you put into getting 95th street cleaned up. We’re happy to find hard working people like you who act with urgency. Keep up the good work.To: Deloach Reed, Teresa; Campbell-Washington, Anne; Jenkins, Dawn; Sierra, Patricia; Perkins, Cynthia; Jackson, Jimmie; Haliburton, Fred; Sheppard, Adrian; White, Darin; Hoffmann, Mark; Miguel, Steve; Pastor, Scott; Walker, Larry; Bailey, Ken; Troyan, Vitaly; LaCasse, Kirsten; Mitchell, Jason; Hernandez, Rina; Montu, Janelle; Landreth, Sabrina; Solitei, Osborn; Seaberry, Michael; Hatcher Jr, Lucius; Galang, Elvira; Parras, Erico; Manley, Tom; Lipp, Robert; Young, Bob

This is the letter to express our appreciation to you as part of the effort for the fire truck purchasingTEAM OAKLAND, THANK YOU FOR A JOB WELL-DONE!! We look forward to working with PWA, the local vendor and the manufacturer to complete this process. 

 Donna Hom - Chief Financial Officer/Personnel Manager - Oakland Fire Department

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DEC Photography

Contest Winner

First Place Diane

Tannewald

DEC Photography Contest WinnerSecond Place – Jose Martinez

DEC Photography

Contest Winner

Third Place

Rebecca Tuden

   

THANK YOU’S FOR THEIR EFFORTS & COMMITMENT!

Lou PegrossDavid FergusonEverett ClevelandKelly PschirrerLois LovingHerman MillerDetra CooleyBryn SamuelBrian BeckIris StarrBruce WilliamsYolanda LopezSabrina JonesKristine Shaff

Nila WongPat CarterIgnacio NavarroJoseph MarshEddie DunbarElena NegoitaDarian AvelinoWlad WlassowskyMarcie Pardo-EspinosaLeRoy Slaughter & East Oakland Senior CenterCookie Robles-Wong & Dunsmuir House

A ROUND OF APPLAUSE FOR THE OAKLAND ALL STAR JAM BAND

CESAR FORTUNAALTHEA BATTLE

GREGORY GARRETTMARK HUGHES

CAVETT HUGHESKRISTIN HATHAWAYGUEST DRUMMER~

SINCERE APPRECIATION TO OUR GENEROUS RAFFLE SPONSORS

ART & SOUL FESTIVAL & SAMEE ROBERTSBOUJI RESTAURANT & MARSHA GRIFFIN

BROOKE LEVINDANA RILEY & OFFICE OF PARKS & RECREATION

DUNSMUIR GOLFDU-ALL SAFETY  & DANA PRICE

ASST. FIRE MARSHAL LEROY GRIFFIN & OAKLAND FIRE

LILY SOO HOOJASON MITCHELLKRISTINE SHAFF

OAKLAND CITY COUNCIL & THE OAKLAND A’SOFFICE OF EMERGENCY SERVICES

REGGAE FESTIVAL GUIDESHASHAMANE INTERNATIONAL BAR & GRILL &

TESFAYE BEYENESUNDAY IN THE REDWOODS CONCERT SERIES & OPR