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Western Cape Department of Transport & Public Works Introducing INFRASTRUCTURE MANAGEMENT SOLUTION

Public Works Presentation WCDTPW 200209

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Page 1: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Introducing INFRASTRUCTUREMANAGEMENTSOLUTION

Page 2: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

ForewordThrough our Infrastructure Management Solution,

(IMS) proposes to assist the Western Cape Department of Transport & Public Works (the

Department)enhance its asset management practice to ensure its asset register

is accurate, complete, policy driven, statutorily compliant (GIAMA, GRAP,

PFMA, etc.) Auditor-General certified,

and significantly contributes to the overall achievement of the Department’s mandate.

Ngubane & Co also wishes to provide strategic support in achieving the Department’s,

Integrated Development mandate and provide the best value programme & project management support

to enablethe Department achieve its multifaceted strategic objectives.

Our excellent value solution is presented in the succeeding slides.

Page 3: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

agenda1. Our IMS team2. 7 things about our asset management

practice3. Government Immovable Asset Management

Act (GIAMA) Implementation support4. Strategic support for Integrated Development

mandate5. Project & Programme Management service

offering6. Our engagement philosophy7. Thanks & Questions

Page 4: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Name: Kola Jolaolu, B.Sc Econs, FCA, PMP

Role: Engagement Director

CHARTERED ACCOUNTANT, ECONOMIST, PROJECT MANAGEMENT PROFESSIONAL with over two decades post qualification experienceexperience in professional accounting practice, financial management, mortgage banking, retail and investment banking.

He has led asset management projects and given training on asset management many countries in Africa, Australia and the UK.

Clients for which he has undertaken similar assignments in the past

The Office of the President of South AfricaDepartment of Foreign AffairsPetroSAPORTNET, etc.:

Name: Solomon Sikhosana, CA (SA)

Role: Programme Quality Assurer

CHARTERED ACCOUNTANT, BANKER, with audit, accounting, risk managementand internal control experience in investment banking and central banking.

Name: Rajesh Singh,Role: Hardcat™ & Systems Expert

SYSTEMS EXPERT, Implemented and still supports several Hardcat users across the world.

IMS TEAM

Page 5: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Name: Thami Mdala-Maneli, LLBRole: Project Leader

Name: Hannes van Vuren, Role: Due Diligence Consultant

Name: Greg Cronje, CA (SA)Role: Business Case Expert

Name: Andre JoosteRole: Asset Accountant

IMS TEAM

Page 6: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

7Things to knowabout our Asset Management Practice

Page 7: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

1Proven, substantial track record in public sectorasset management.

Some of our public sector clients are:All the departments of the KwaZulu-Natal Provincial Government, National Department of Education, Western Cape Department of Education, THE PRESIDENCY, Department of Foreign Affairs, South African Express Airways, Mthonjaneni, Nkandla, & AbaQulusi Municipalities, KZN Coastal FET College, Competition Commission, Department of Provincial & Local Government, Limpopo Department of Health & Social Welfare, etc.

Page 8: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

2Accredited vendorof the World’s leading Asset Management software.

Ngubane & Co is the Exclusive South African Vendors& African Master Resellers of the Hardcat Asset Management Software

Page 9: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

3Able to identify, verify, mark and capture required data on any number of physical assets anywhere in the world

We verified the existence of about

500 000 assets in KwaZulu-Natal alone, verified over 25 000 specialist medical devices in 42 Hospitals in Limpopo &over 140 000 global assets of the Department of Foreign Affairs across 124 countries

Page 10: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

424/7 Support and on-going training sessions to users.

Standard terms of engagement includes a Software Licence Agreementwith Hardcat (Pty) Australia Ltd andan Ngubane Software Maintenance Agreement that guarantees at least 2 software upgrades a year& on-going user support. Our training, throughour SkillsAcademy™ includesa period of handholding with unlimited phone,e-mail and SMS contact with our consultants 24/7.

Ngubane & Co

Page 11: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

5Able to supply all software,hardware, auditing & datamanagement tools during implementationand provide on-going and expanding needs.

Ngubane & Co has offeredthe same services to all its clients over the years.We supplied over 400 software licences and 200 handheld scanners to KZN, about 120 scannersto the Department of Foreign Affairs, and supplied the needed skills to carry out the audit,data and project management to these clients.

Page 12: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

6Able to offer a flexibleand valuable on & offsiteAsset Management Service Level Agreement to the Department.

Ngubane & Co has Standard Terms of Engagement, Holistic Asset Management SLA, Software Support & Maintenance Agreementthat guarantees our clients world-class supportthereby achieving best practice standards.

Page 13: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

7Able to demonstrate proficiency in asset register balancing & reconciliation in order to reach an unqualified audit report.

Since Ngubane & Co’s intervention at the The Presidency, National Department of Educationand the Department of Foreign Affairs, we have been involved in asset register reconciliation and balancing resulting in clean audit reports for three consecutive years.

Page 14: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

FIXED ASSETMANAGEMENTPROTOCOL™

Page 15: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

P r o j e c t / Q u a l i t y / C h a n g e M a n a g e m e n t

Embed Asset Management Culture

Ensure Systemic integration

Implement benefits tracking Mechanism

Develop implementation Concepts

Develop detailed Implementation Plans

DevelopStrategy Options

Agree Preferred Options

EvaluateStrategy Options

Assess operating Environment

Determine Status

Assess Business Strategy

Establish Vision & Value Proposition

Pilot agreedOption(s)

Establish

Implementation

protocols

Acquire/ Adapt/ DevelopSystem

Rollout/ProjectManage

Potential Strategy Plan Implementation Mastery

FAM Protocol™ Overview

“Dummy”Trials

Harvest benefits

Continual Improvement Mechanism

CLOSE-OUT

Service Provider/ClientWorkshop

Obtain approvalfor Project

Project InitiationActivities

Evaluate implementation Concepts

Select preferred Concept(s)

Establish SiteOffices & Walkdown teams

Page 16: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Our approach is to concurrently deploy eight (8) components of our methodology

Page 17: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

1.Change Management Strategy2.Project Management Framework3.Quality Assurance Plan 4.Data Integrity Management5.Information Technology Management6.Asset Management System (Hardcat™)7.Policy & Procedures Development Framework8.SkillsAcademy™ intervention & support

Page 18: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

GIAMA IMPLEMENTATION & SUPPORTSOLUTION

Page 19: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

SERVICE DELIVERY O

BJECTIVESSERVICE D

ELIVERY OBJECTIVES

IAM PRIIN

CIPLESIAM

PRIINCIPLES

GIAMA IMPLEMENTATION FRAMEWORK

Page 20: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Immovable Asset Planning & BudgetingCycle Support

We can assist everystepof theway duringthis cycle

Page 21: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

StrategicSupport forINTEGRATED

DEVELOPMENTMANDATE

Page 22: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

STRATEGIC DUE DILIGENCE PROTOCOLTM

StrategicStrategic

StakeholderStakeholder Market StructureMarket

StructureGovernanceGovernance

Service Provider/ Supplier / NGO

Service Provider/ Supplier / NGO

National/ProvincialGovernment

National/ProvincialGovernment

International Organisations

International Organisations

Business PartnerBusiness Partner

ReputationReputation

MonitoringMonitoring

Authority &Responsibility

Authority &Responsibility

Resource AllocationResource Allocation

StrategicPlanning

StrategicPlanning

Change ManagementChange Management

EconomicEconomic

LogisticsLogistics

Market DynamicsMarket Dynamics

CompetitorCompetitor

InformationInformation

IT SystemsIT Systems Intellectual Property

Intellectual Property

Information ManagementInformation

Management

HardwareHardware

SoftwareSoftware

NetworksNetworks

Planning & Development

Planning & Development

OperationsOperations

Organisation & Monitoring

Organisation & Monitoring

Intangible AssetsIntangible Assets

Knowledge Management

Knowledge Management

FinancialFinancial

Liquidity & Credit

Liquidity & Credit

CollectabilityCollectability

Cash Management& Treasury

Cash Management& Treasury

FundingFunding

Capital StructureCapital

Structure

EquityEquity

DebtDebt

MarketMarket

Interest RateInterest Rate

Foreign ExchangeForeign Exchange

ReportingReporting

AccountingAccounting

Regulatory & Compliance

Regulatory & Compliance

OperationsOperations

ProcessProcess Physical Asset

Physical Asset

Service DeliveryService Delivery

Supply ChainManagement

Supply ChainManagement

Transfer PaymentsTransfer Payments

Plant, Estate & PropertyPlant, Estate & Property

Other TangiblesOther Tangibles

People & Culture

People & Culture

Occupational Health& Safety

Occupational Health& Safety

Learning OrganisationLearning Organisation

LegalLegal

LiabilityLiability

ContractContract

Legislative & Regulatory

Legislative & Regulatory

New Service Development

Human ResourcesHuman Resources

FraudFraud

Municipal CouncilMunicipal Council

EthicsEthics

EnvironmentEnvironment

Growth StrategyGrowth Strategy

SupportProcesses

SupportProcesses

Our Interrogation Tool

Page 23: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

OurProject& ProgrammeManagement Service offering

Page 24: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

PROGRAMME& PROJECT MANAGEMENTSUPPORT PROTOCOLS

Page 25: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

InitiatingProcessesInitiatingProcesses

ControllingProcessesControllingProcesses

ClosingProcessesClosingProcesses

ExecutingProcessesExecutingProcesses

PlanningProcessesPlanningProcesses

Project & Programme Management

Five-fold processes

Page 26: Public Works Presentation WCDTPW 200209

PROJECT PORTFOLIO REVIEW PROTOCOL TM

INITIATION

Obtain Review approval

Establish "WAR” room

ReviewProjectEnvironment

Determine Project Management Maturity Profile

Determine Review Objectives

Hold Project Review Workshop

INFORMATION GATHERING

Obtain Project Information

ReviewProjectInformation

Develop Project Portfolio Database

Obtain Portfolio Sign-off

PROJECT ASSESSMENT

Determine Review Diagnostics

Obtain Approval for Diagnostics

Implement Project Review Diagnostics

RESULT REVIEW

Obtain Project Review Diagnostics Results

ReviewResults

Present Results to Stakeholders

Obtain in-puts

REPORTING

Review inputs from stakeholders

Finalise Review Results

Report Review Results

ProjectClose-out

QUALITY/CHANGE MANAGEMENT STRATEGY

Page 27: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

PROJECT SUPPORTOFFICE

HUMAN RESOURCES MANAGEMENT

RISKMANAGEMENT

CHANGE CONTROLMANAGEMENT

KNOWLEDGE MANAGEMENT

INTERNALTRAINING

VENDOR MANAGEMENT

CONTRACTMANAGEMENT

FACILITIES &ADMINISTRATION

QUALITY ASSURANCEMANAGEMENT

COST/BENEFIT TRACKING

PERFORMANCEMANAGEMENT

STAKEHOLDER MANAGEMENT

IT INFRASTRUCTURE & MIS MANAGEMENT

Project Support/Management Office

Page 28: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Our engagementphilosophy

Page 29: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Application of in-depth knowledge

Close collaboration with client

Project

management d

isciplin

e

Masterful Superior deliveryensuring that clientsreceive and deservethe credit.

O u r t r i u n e s t r a t e g y

Page 30: Public Works Presentation WCDTPW 200209

5 – Phase Skills Mastery Protocol™ (5-Phase SMP™)

FOCUS ON THE INDIVIDUAL THE INDIVIDUAL AT WORK

1 2 3 4 5

Needs Definition Phase

Re-orientation Phase

Orientation Practice Phase

Mastery Phase

Technical Training Phase

Conduct Executive Interviews

Conduct middle level interviews

Conduct composite skills

development needs workshop

Determine skills development

needs catalogue

Conduct personal Re-orientation

workshop

Conduct formal appraisal per participant

Conduct a 5-month guided orientation

practice

Conduct & report on performance per

individual

Conduct introductory workshop to ultimate

work environment

1-month unguided placement to work

environment

Report back on Placement Experience

Determine Technical Training needs

CHANGE MANAGEMENT ON-GOING MENTORING

Re-introduction to Work

Environment

Conduct training in accordance with Relevant Professional

bodies requirements

Formal Appraisal

Ongoing Training

Demonstration of Acquired Skill &

Orientation

Propagation of acquired Skill &

Orientation

Mastery

High Productivity

Page 31: Public Works Presentation WCDTPW 200209

Western Cape Department of Transport & Public Works

Many thanks for your attention.

We are happy to take any questions

www.ngubane.co.za