Public Speaking in business

8/12/2019 Public Speaking in business

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Public S eakin


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Publ c S eak n

Public Speaking

Content Delivery


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Public Speaking

Content Delivery


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Focus attention

Source: Peoples (1992), p. 75

10

Attention

andinterest

Minutes 20 30 40 50 60Opening Body Close

6


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Lets learn from the masters-

The Greeks!


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Every great movie, book or play that has

stood the test of time has a solid Three-Act

structure.

-- Stephen J. Cannell


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What about this?Situation

Problem

Solution


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Opening >> Three stories >> Conclusion

He guides the audience through the 14.5

minutes with simple sentences.

Today I want to tell you three

stories.

The first story is about

connecting the dots.

My second story is about

love and loss.

My third story is about

death.


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5 part Greek outline for persuasive

speech

Introduction

Narrative

Argument

Refutation

Conclusion


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Introduction

Tell your audience what you are going to say

then say it, and then tell them what you just

said.

Prepare your audience to listen to you

favorably


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Open with a

grabber


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Introduction-The Greek Way

Talk about the

audience

Talk about the previous

speakerTalk about the event

Talk about the point of

the speech

It is a pleasure to be with a group that has demonstrated,

once again, what sales excellence stands for.


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I am honored to be with you today at your

commencement from one of the finest

universities in the world. I never graduated

from college. Truth be told, this is the closest

I've ever gotten to a college graduation. TodayI want to tell you three stories from my life.

That's it. No big deal. Just three stories.

Steve Jobs' commencement speech to Stanford

in 2005


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Rhetorical devices


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Repetition

Anaphorais the Greek term used to describethe repetitionof the same word or phrase at

the beginning of successive clauses orsentences.


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Churchills speech on Dunkirk to the Houseof Commons, 4 June 1940


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Parallel Structure

Parallelism is the successive use of identical

grammatical patternsof words, phrases, or

sentences.


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In business situations

We will work hard. We will work smart. We

will create a better future for the company

and for ourselves.


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Triads

When we let freedom ring, when we let it ring

from every village and every hamlet, fromevery state and every city, we will be able to

speed up that day when all of Gods children,black men and white men,Jews and Gentiles,Protestants and Catholics, will be able to join

hands and sing in the words of the old

Negro spiritual,Free at last! Free at last! Thank God Almighty, we

are free at last!

Martin Luther Kings famous I Have a Dream


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Steve Jobs: Stanford Commencement Address,

2005

[1] It means to try to tell your kids everythingyou thought youd have the next 10 years to

tell them in just a few months. [2] It means tomake sure everything is buttoned up so that itwill be as easy as possible for your family. [3]It means to say your goodbyes.


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Barack Obama, Keynote speech to Democratic

National Convention, July 2004]

Tonight, we gather to affirm the

greatness of our nation not because

of [1] the height of our skyscrapers,or [2] the power of our military, or [3]

the size of our economy.


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humbled by the task before us, grateful for the trust you have bestowed, mindful of

the sacrifices borne by our ancestors. [paragraph 2]

Homes have been lost; jobs shed; businesses shuttered. [5]

all are equal, all are free, and all deserve [...] pursue [...] happiness. [10]

we must pick ourselves up,

dust ourselves off,

and begin again the work of remaking America [16]

to spend wisely, reform bad habits, and do our business in the light of day [19]

the justness of our cause, the force of our example, the tempering qualities of

humility and restraint.

Triads


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In business situations:

Our new reflective window film will reduce

your air-conditioning costs, eliminateannoying glare, and protect your furnishings

fromsun damage. The new strategy willwork if we do our job as managers. Thatmeans articulating our goals, making surethat every employee understands how his

or her job fits with the strategy, andaligning rewards with the right behavior at

every level.


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Antithesis

The choice is ours. We can live with the defenders

dilemma, or grasp the innovators advantage.

know that your people will judge you on what you can

build, not what you destroy.

we will extend a hand if you are willing to unclench your

fist


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If I had never dropped out, I would

have never dropped in

Again, you cant connect the dots

lookingforward; you can only

connect them lookingbackwards.

The heavinessof being successful

was replaced by the lightnessof

being a beginner again


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Rhetorical Questions

Is l i fe so dear, or peace so sweet, as to be

pu rchased at the pr ice of chains and s lavery?


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17 of our sons and daughters have already

died in gang-related crime. How many will it

take before we act?


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Three learning styles

Visual

Auditory

Kinesthetic


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Public Speaking

Content Delivery


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Body Language

Vocal Tone

63%


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Wear the Appropriate Costume


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Clothes/Accessories


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Vocal Variety

We can produce at least

325 different pitches.

There are more nerves inthe muscles of the larynxthan any other musclesin your body, with the

exception of your eyes.

In addition, we use

three quarters ofour body when you

speak a word


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PlanAround

the 4 Ps:Pace Pauses

PowerPitch


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Do You Have Mumblitis?


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THEIR FINEST HOUR

The whole fury and might of the enemy must very soon be

turned on us. Hitler knows that he will have to break us in thisisland or lose the war. If we can stand up to him all Europe

may be free and the life of the world may move forward into

broad sunlit uplands. But if we fail then the whole world

including the United States including all that we have known and

cared for will sink into the abyss of a new dark age made

more sinister and perhaps more protracted by the lights of

perverted science. Let us therefore brace ourselves to our duties

and so bear ourselves that if the British Empire and its

Commonwealth last for a thousand years men will say This was their finest hour.

Winston S. Churchill


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Copyright 2011 Pearson Education, Inc.All rights reserved. 51

Vocal Expressiveness

Word Stress

Give three different meanings to each sentence bystressing the word in italics:

Iwas born in New Delhi. I was bornin New Delhi.

I was born in New Delhi.


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Ali Y V i ith E i


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Align Your Voice with Expressive

Gestures

If you are expressive with your face and other

gestures, your voice tends to naturally align.

Exaggerate Words (looooong)

Ditch the Notes, Keep Your Head Up,and project Your Voice

DO


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DO:

Relax your vocal cords

Vary your pace

Examine the pitch of your voice

Use inflection for emphasis

Use pauses effectively

Articulate your words clearly


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Exercises to Improve the Quality of Your


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Exercises to Improve the Quality of Your

Voice

Work your Ts

important, impordant.

Substituting D for T is one of the most

common mistakes speakers makenotice

becomes nodice and little becomes liddle.

To improve enunciation sing the phrase, the tip

of the tongue, the teeth the lips.

ARTICULATION EXERCISES


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ARTICULATION EXERCISES

_ Pronounce ewith extreme extension of thelips sidewise.

_ Pronounce ahwith the jaw well dropped.

_ Pronounce oowith the lips projected asmuch as possible.

Repeat rapidly: e-ah-oo; oo-ah-e; oo-e-ah; ah-e-oo; ah-oo-e; eoo-

ah.


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Tongue twisters

For isolation of muscles for articulation,try some like those below :

The blue bluebird blinks. Three free throws.

What time does the wristwatch strap shop

shut? Strange strategic statistics.

Freshly fried flying fish, freshly fried flesh.


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A blue trip slip for an eight-cent fare, A buff trip slip for

a six-cent fare, A pink trip slip for a three-cent fare.

Good blood, bad blood. (Repeat.)

Geese cackle, cattle low, crows caw, cocks crow.

A big black bug bit a big black bear.

The clumsy kitchen clock click clicked


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I said mixed biscuits, not bixed miscuits!

Flags fluttered fretfully from foreign

fortifications and fleets.

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Public Speaking in business