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© 2016 IDA Singapore. All Rights Reserved. Presented to CAPAM 2016 International Innovations Awards Jury Mah Yu Ling Director Infocomm Development Authority of Singapore (IDA) 16 August 2016 Public Sector ICT Supplier Panels (PSICT)

Public Sector ICT Supplier Panels (PSICT)€¦ · Public Sector ICT Supplier Panels • Programme was launched in Sep 2014 as part of ICT procurement reform effort

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© 2016 IDA Singapore. All Rights Reserved.

Presented to <name/s> (Arial Bold 18pt) By <name/s> (Arial Bold 18pt) 04 April 2011 (Arial Bold 14pt)

Presented to CAPAM 2016 International Innovations Awards Jury

Mah Yu Ling

Director Infocomm Development Authority of Singapore (IDA) 16 August 2016

Public Sector ICT Supplier Panels (PSICT)

© 2016 IDA Singapore. All Rights Reserved. 2

Introduction

•  Improve agility of the Singapore Government in adapting new technologies to enhance Public Service

• Help Small-Medium-Enterprises with innovative technologies but may not have sufficient track records to gain access to the public sector

Public Sector ICT Supplier Panels

•  Programme was launched in Sep 2014 as part of ICT procurement reform effort

•  Joint effort by IDA, Ministry of Finance and

the Industry partners

ICT Procurement Reform Committee

© 2016 IDA Singapore. All Rights Reserved. 3

Project Innovation – A “Supply-Driven” Qualification Process To bring Innovation Into Government Services

Innovation-led and/or Industry Development Programmes

Qualification process

Qualified based on claimed capabilities versus

programme objectives

Aggregate Requirements across Government

Panel of Pre-Qualified Suppliers/Companies

Qualified Companies

Demand-Driven Supply-Driven

Interested Companies Bulk Tender

process

Assessed claimed capabilities and award with price or

volume discount as a key consideration

Awarded Suppliers

Interested Companies

Current Approach New

Public Sector ICT Supplier Panel (PSICT)

Bulk Tenders

© 2016 IDA Singapore. All Rights Reserved. 4

What Have Changed

Capacity for Innovation

ü  Enabled supply-driven initiatives to be introduced to bring new innovation to Public Sector

ü  Eg : IDA Accreditiation & Cloudstore

Qualification

ü  Pre-assessment on company financial and/or product claims allay agency’s fear of using untested solutions / supplier

ü  Agencies can embrace new technologies faster in a changing landscape

Procurement

ü  Agencies procure using a “Green Lane” process that is simplified and fast

ü  A “CONSIDER FIRST” is put in place for accredited companies to win jobs in the Public Sector

Innovation enabled by the

project

© 2016 IDA Singapore. All Rights Reserved. 5

How the Project Contributes

Build up Singapore’s Infocomm Technology capabilities with

greater emphasis on innovation and creation

Enable Singapore Government’s agility in harnessing technologies and to bring new innovation into

Public Service

Groom promising technology companies, to build up their

credibility and confidence with Singapore Government in a lead

role to provide access to new suppliers

Strategic Goals

Industry

Government Agencies

Nation

© 2016 IDA Singapore. All Rights Reserved. 6

Match agency problem statements with innovative solutions from PSICT Panels

Innovative Solutions

Innovative Solutions

Innovative Solutions

Innovative Solutions

Innovative Solutions Problem

Statement

Problem Statement

Problem Statement

Problem Statement

Problem Statement

Thematic Workshops

Industry Sharing

Clinic

Leveraging on IDA InnoLeap programme as the “Match-Making” platform

© 2016 IDA Singapore. All Rights Reserved. 7

How the Project Overcomes Some Challenges

•  Leverage on InnoLeap platforms •  Engage agencies at mass sharing and one-to-one sessions

Awareness of what technologies could do

•  Engage agency audit and finance teams •  Conduct multi-channel outreach via mass sharing, one-to-one agency

sessions, e-newsletter and case studies •  Provide consultancy to handhold agencies in the adoption

Agency’s mindset on using new procurement approach

•  Industry outreach and publish success stories of accredited companies •  Engage IT associations to share the new approach

Industry’s perception

© 2016 IDA Singapore. All Rights Reserved. 8

Project Effectiveness

15 Accredited Suppliers $4.0 $32

million in Govt contracts awarded

million Opportunity for cutting-edge technologies

PSICT’s Accredited Companies Panel status as at Jun 2016

Adoption status

© 2016 IDA Singapore. All Rights Reserved. 9

We see benefits in 3 areas: visibility from customers, not necessarily restricted to just Govt agencies; and second is visibility with investors, and lastly, improvements we have make in both our technology and internal processes have helped us a lot. The fact that we have accreditation from IDA helps from a procurement justification perspective as well. ~ Siva, Director, Deep Identity

“Thanks to the accreditation process, we have entered into an agreement with a global security player” ~ Co-founder, V-key

Feedback from The Accredited Companies

“Being “considered first” as an accredited company has made it easier for government customers to engage us. We have since closed several projects in a much shorter time.” ~ CEO, InspireTech

“It gives us a level playing field with larger companies and will help us build a strong customer base in Singapore to drive international expansion” ~ Green Koncepts

“The Accreditation has helped us in opening up multiple business opportunities with government bodies to deliver Smart Nation Apps on our Mobeix Platform.” ~ CEO, Tagit

© 2016 IDA Singapore. All Rights Reserved. 10

Good Review from Media

How Deep Identity got its fairy-tale ending

~ Digital News Asia on Deep Identity (an

accredited company) on 25 Jan 2016

Accredited tech companies under IDA scheme reap

rewards ~ Channel News Asia, 23 Sep

2015

IDA accreditation gives Singapore startups a boost. It levels playing field and helps to build solid local

customer base and expansion abroad. ~ The Business Times, 17 Aug 2015

© 2016 IDA Singapore. All Rights Reserved. 11

Building Capacity for Innovation and Creativity

ICT Procurement

Reform

Policy Innovation & Simplification

Strategic Sourcing

Performance Management

Category Management

Supplier Relationship Management

Stakeholder Engagement

Measurement and Benchmarking

Team Development and Innovation Space

Data Analytics and Technology Enablement

Education and Outreach to Government and Industry Communities

Initiated ICT Procurement Reform at Whole of Government level. Programme is now its 3rd Year to steer innovation and capability development for ICT Procurement

Building Capacity to Innovate

© 2016 IDA Singapore. All Rights Reserved. 12

Transferability

Project concept can be applied in other areas such as: •  Incubate new supply market where

the pre-qualification will facilitate users’ buy-in and support the new market growth

•  Prequalify service providers so that buyers could focus on their project requirements during procurement – more efficient process

•  Encourage new sourcing approach as an alternate procurement method

PSICT Panels

Develop new

market

Pre-qualify service

providers

Other Govt Sectors

Alternate Sourcing method

© 2016 IDA Singapore. All Rights Reserved. 13

Conclusion

Overall we believe that the project:

Will support Singapore’s drive towards a Smart Nation

Will enable the Public Sector to innovate through embracing technologies more effectively

Will support the growth of promising tech companies and the high tech industry ecosystem

© 2014 IDA Singapore. All Rights Reserved. 7

Digital Government for a Smart Nation

Anticipate citizen’s needs

Build responsive municipal & e-services

Engage citizens

Make Singapore our home

© 2016 IDA Singapore. All Rights Reserved.

Thank You