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Public Hearing –November 1, 2017

Proposed June 2018 Service Changes

Background

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• Board approved transit plan

• 10-year vision for more reliable, more frequent, better connected network

• Designed to address declining ridership and better meet community needs

• Guides 3x per year service changes

• Plan based on more than a year of public & board input

Background: Connections 2025

How did we get here? Where are we going?

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Proposed June 2018 Service Changes

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Significant Changes

• Half of Capital Metro routes proposed to change

Expands High Frequency Route network• 14 routes compared to 6 routes

• 7 day a week service compared to weekdays only

Designed around creating a more useful network

• Thinking beyond individual routes

More east – west service

15 eliminated routes replaced with other service

Outreach Meetings

• Public Meetings & Webinars

• Capital Metro Advisory Committees

• City Boards & Commissions

• Neighborhood Associations

• Health and Human Service Agencies– HACA, Criss Cole, TWC, School for

the Blind, others

• Business and advocacy organizations

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Public Outreach

• Street Teams at bus stops

• Community Events– Back to School, Hot Sauce Festival,

Austin Energy Resource Fair, El Grito, etc.

• Schools and Service Providers

• CMTA operators

• Paid media – print, online and radio

• At-stop signage

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Recommended Revisions

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Network Design Principles

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Evaluated Routes

Following Routes Evaluated

5 243 350

7 271 383

17 300 392

21/22 315 490, 491, 492

105 323

240 333

Request: Provide Direct Service to Criss Cole

Rehabilitation Center (Route 5)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

5 Yes Yes 38 None Neutral

Current Proposal Revised Proposal

CCRC CCRC

Request: Operate in addition to UT Shuttle on

speedway (Route 5)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

5 No Yes 176 N/A N/A

Retain Current Proposal

5 min0.25 mile

6 min0.3 mile

Request: Serve Greyhound Station(Route 7)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

7 Yes - 37 N/A N/A

Current Proposal - Retain

Greyhound Station

6 min0.3 mile

Request: Keep Route 7 on Freidrich to Woodward

(Route7)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

7 Yes - 15 None Neutral

Current Proposal Revised Proposal

Request: Preserve Service along Vargas (Currently

Served by Route 4)

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Current Proposal - Retain

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

17 Yes Yes 15 (Allison Elementary)

None Neutral

5 min0.25 mile

Afternoon southbound school trip

Proposed School Trip

Request: Provide Continuous Service along Exposition

(Currently Served by Routes 21/22)

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Retain Current Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

18335

No No 26 N/A N/A

Howson Library8 min0.4 mile

12 min0.6 mile

Request: Operate Route 105 on Redd

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

315 No No 93 N/A N/A

Current Proposal Revised Proposal

Request: Provide school trips on Route 105 to Small

M.S.

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Current Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

315 No No 13 (at Small M.S.)

N/A N/A

Small M.S.

12 min0.6 mile

Hwy 290

Request: Serve St. David’s Medical Center North

(Currently served by Route 240 proposed for elimination)

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Current Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

N/A No No 24 N/A N/A

St. David’sNorth

Request: Operate on Heatherwilde (Route 243)

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Current Proposal Revised Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

243 Yes Yes 57 Decrease Neutral

Request: Serve Met Center and ACC Riverside

(Route 271)

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Current Proposal Revised Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

271 Yes Yes 51 (Met Ctr) None Neutral

Request: Preserve Route 300 Service on Rogge instead

of proposed 51st

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Current Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

300 Yes Yes 60 (not

including Manor)

N/A N/A

1 mile

0.5 mile

Request: Serve Oak Hill Shopping Center (Route 315)

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Current Proposal Revised Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

315 Yes No 28 Minor Neutral

Oak Hill S.C. Oak Hill S.C.

Request: Serve Perez Elementary School

(Currently served by Route 333)

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Retain Current Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

333 No No 12 N/A N/A

Perez Elementary

16 min0.8 mile

Request: Preserve Service Tuscany(Currently served by Route 323)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

339 No No 120 Decrease Balanced

Current Proposal Revised Proposal

Request: Preserve Service to Tuscany

(Cost Balanced by removing Route 323 extension to Far

West)

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Current Proposal Revised Proposal

Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

323 Yes No N/A None Balanced

Request: Route 383 service to NLTC

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

383 No Yes 180 (Anderson Mill)375 (NLTC)

Decrease Balanced

Current Proposal Revised Proposal

NLTC

Request: Route 383 service to NLTC

(Cost Balanced by uncoupling Route 392)

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

392 Yes - 89 (west of Burnet)

None Balanced

Current Service Revised Proposal

Tech Ridge

Request: Operate Senior Routes Once a Week

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Route Meets Design Guidelines

Grows Ridership

CurrentBoardings

MetroAccess Impact

Cost

490492492

No No 490 – 20/36491 – 23492 - 48

None Balanced

Current Proposal Revised Proposal

Routes 490, 491, & 492 are proposed for elimination

Operate 1 day per week instead of 2-3 times per week

36 home addresses would no longer be in ADA service area.

80 Estimate of future customers to come into the MetroAccess ADA service area.

Potential Impact on MetroAccess Customers

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