Public consultation on Public consultation on air passenger rightsair passenger rights

Stakeholder Hearing

Regulation (EC) 1107/2006

« PRM Regulation »

| 2Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

QUESTIONS RELATING TO THE PRMQUESTIONS RELATING TO THE PRM REGULATION (1107/2006) REGULATION (1107/2006)

Questions relating to travel procedures for persons with reduced mobility (PRMs)

| 3Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Harmonising policies or better Harmonising policies or better information information

. For PRMs using mobility or respiratory equipment or required to travel with an assistant during flights, do you think that air carriers should harmonise their policies or provide better information on these issues?

| 4Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Overview of responses Overview of responses

0%

20%

40%

60%

80%

100%

National Authorities

Consumer Group

Industry Group

Airports

No Opinion

No

Yes

Question 13 - Policies should be harmonised for PRMs using mobility or respiratory equipment

| 5Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Pre-notification at least 48 hoursPre-notification at least 48 hours

.Do you think the pre-notification at least 48 hours encouraged by regulation 1107 should be made compulsory, in order to provide better assistance to PRMs?

| 6Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Overview of responsesOverview of responses

| 7Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Main conclusionsMain conclusions

.A majority of national authorities (40%) were in favour of harmonising policies or providing better information for PRMs, although 44% did not express an opinion on this issue. Again, a majority (40%) support compulsory 48 hrs pre-notification for PRM (44% without opinion).

.The industry group was divided on the question of harmonising policies or providing better information for PRMs (40% in favour, 54% against). It was generally in favour of compulsory 48 hrs pre-notification (60%).

| 8Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

Main conclusions, Main conclusions, cont.cont.

.Consumer groups were highly in favour of harmonising policies or providing better information for PRMs (72%) and generally in favour of making a 48 hour pre-notification compulsory (59%).

.Airports were strongly in favour of harmonising policies or providing better information for PRMs (79%) and generally in favour of making a pre-notification of at least 48 hours compulsory (64%).

| 9Public Consultation on APR – Stakeholder Hearing - Brussels, 28 June 2010

PUBLIC CONSULTATION ON PUBLIC CONSULTATION ON AIR PASSENGER RIGHTSAIR PASSENGER RIGHTS

Thank you.