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P. Scott Phillips 116 Hampton Court 919-370-0742 Chapel Hill, NC 27514 [email protected]
Community Engagement specialist with global and domestic experience managing programs and demonstrated success in advising individuals and organizations on issues of diversity and advocacy. Utilized research and communication skills to coordinate the efforts of partnerships and support capacity development and government relations efforts. Collaborated with diverse client groups to establish strong working partnerships.
13+ years of experience improving the impact and reach of organizations in many ways including: managing projects and organizational operations, creating systems of assessments, monitoring and evaluation, contributing to strategic planning, outreach and communications.
12+ years utilizing qualitative and quantitative research to support efforts to communicate complex details of subjects in digestible formats, facilitate understanding of issues, and influence policy decisions
11+ years of experience facilitating education and professional development for a variety of audiences including students, educators, businesses, the media, general public, government officials and NGO staff.
14+ years community engagement, advocacy, and government affairs experience including supporting the efforts of diverse stakeholders to take action and impact policy related to housing, education and public health issues.
Select Professional Experience Finance and Administration for Global and Civic Education Duke University, Durham, NC, USA Oct 13- present Assist in the management of departmental finances and the administration of 5 units across campus including DukeEngage and Duke’s Global Education Office for Undergraduates Business Manager Provide support in the management of day-today operations. Regularly carry out research to advise policies and procedures related to financial administration and management.
Review and approve financial transactions of our stakeholders
Prepare reports including financial reports and analysis, setting forth progress and trends.
Interpret departmental and divisional policies and procedures, making decisions on specific operating problems and informing departmental Director
Supervise and manage the payment processing team Duke Office of Civic Engagement, Duke University, Durham, NC, USA Sept 11 – Sept 13 Works to ensure that Duke’s various efforts are more energetically connected and build on research and teaching at Duke that engages the concept and practice of civic engagement Programs and Operations Manager (7/12- 9/13) Program Coordinator (9/11-6/12) Managed the day to day operations of the Duke Office of Civic Engagement (formerly Duke Center for Civic Engagement), including financial and administrative tasks. Worked with diverse constituents on DOCE’s initiatives. Participated in the development of integrated curricular and co-curricular programs. Gathered, solicited and synthesized information and research about civic engagement activities, opportunities and research in order to raise awareness, supported best practices and developed programs in public scholarship and civic engagement.
Carried out budgeting and administrative tasks to ensure DOCE’s effective operation
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Fostered and maintained relationships with diverse stakeholders on and off campus.
Supported DOCE Civic Summer Research Fellows (CSRF) through provision of reflective
workshops and trainings. Oversaw and coordinated CFPs and selection committees for both the
CSRF and the Civic Engagement Studios initiative
Oversaw efforts to develop resources and tools to support the development of civic
engagement pathways
Promoted initiatives to integrate the experiences of civic engagement into the academic
experience at Duke. Sought to strengthen civic engagement and public scholarship amongst
both students and faculty
Contributed to web development and content management. Oversaw social media strategies
and newsletter development and distribution
Supervised the performance and evaluation of staff, student workers and volunteers
Facilitated sessions on Community Partnerships at DukeEngage Academy
Irish Traveller Movement in Britain (ITMB), London/ Birmingham, UK Dec 08 - Jan 11 Seeks to challenge discrimination against and promote the inclusion of the Irish Traveller ethnic minority group. Capacity Development Officer Developed and maintained sustainable networks of community partners to facilitate greater effectiveness of ITMB’s programs addressing key areas of health, education and housing. Stayed abreast of current policy and research and updated a wide range of stakeholders on opportunities and activities. Carried out needs assessments and proposed, developed and delivered initiatives in response to those needs. Supported the development and expansion of 6 community led groups and the direct training and advocacy support of over 200 individuals representing 50+ organizations. Actively contributed to 13 partnership networks. Increased the amount of day to day contact with stakeholders in the Midlands and North of England by 500%.
Established Birmingham office and managed the programs and operations in the Northern and Midlands Regions
Provided for the development of community leaders through one-to-one mentoring and advising which resulted in community led advocacy efforts which created positive change
Provided consultative support and capacity development to community members, policy makers, nonprofit leaders, and other service providers through training and advice
Collaborated with third party partners to facilitate public education events and conferences aimed at raising awareness, overcoming stereotypes and facilitating policy changes
brap, Birmingham, UK Jun 07 - Nov 08 Helps communities and the organizations that serve them turn equality into reality through ensuring the development of a more informed and confident approach to equality, diversity and social justice. Training and Development Officer Created learning resources on equalities, diversity and human rights to be used in trainings. Delivered 50+ training sessions to over 400 individuals. Provided advice and guidance on implementation of equalities polices to nonprofit and government staff and managers. Tracked government activities and
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legislation to support the development of weekly e-bulletin. Provided website content. Recruited clients and managed contracts.
Facilitated learning and professional development for diverse stakeholders including healthcare providers, city council departments, educational facilities and NGOs on the impact of diversity on recruitment, retention, staff and stakeholder well-being and the delivery of equitable services
Worked closely with diverse clients and partner groups to develop clear, needs based, learning objectives, assessment protocols, and teaching methodologies.
Gathered data and carried out research to identify underserved and marginalized communities. Advised clients and partner groups on the development and implementation of outreach protocols and initiatives
Served as lead coordinator for the national Diversity Practitioners’ Network The Lord Rootes Memorial Fund, Coventry, UK, Fieldwork-Jerusalem, Israel Aug 06- Sep 06 Encourages personal development by supporting challenging and innovative projects. Research Project Manager Designed, secured funding and conducted qualitative research for project to evaluate the activities of a community based organization in Jerusalem, Israel. Wrote targeted reports for submission to funders as well as to serve as consultation document to organization staff and board.
Utilized ethnographic methods combined with more traditional organizational evaluation techniques to provide a clear and concise picture of organizational operations, funding streams and programmatic impact
Worked with diverse groups to establish trust and credibility, while navigating complex relationships and investigating critical, sensitive and personal issues
The final reports provided actionable suggestions to help support organizational sustainability Centre for Research in Ethnic Relations, University of Warwick, Coventry, UK Nov 05- Mar 06 The major academic body in the UK for researching aspects of race, migration and ethnic relations. Research Assistant Took part in a multi-country study assessing and evaluating government and nonprofit treatment of traumatized refugees. Worked with the lead researcher to write report, Traumatised Refugees in Europe (Report on UK), submitted to the European Commission.
Conducted telephone and face to face interviews with government and nonprofit leaders in order to gain a clear picture about existing services and opportunities across the UK
Organized conference for UK informants to discuss findings and contribute to the final report
Presented UK team’s research findings at international conference US Peace Corps-Ukraine, Kherson, Ukraine Mar 03- May 05 Promotes world peace and friendship through sharing expertise and promoting greater understanding. NGO Facilitator Worked closely with community partners to support them in improving their organizational capacity and program delivery. This involved carrying out organizational and community needs assessments, developing funding and program strategies, training staff and service users, providing reports to funders, engaging with media and developing strong relationships with numerous third party stakeholders including local, national and international officials.
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Quadrupled foreign language holdings and purchased IT and AV equipment
Prompted cultural shift regarding volunteering and community fundraising
Assisted with development of website and content
Provided over 75 learning opportunities to young people on a wide range of topics involving over 200 unique service users many of whom attended multiple events
Served as Peace Corps warden for my region, involved planning and managing response of regional volunteers during crisis situations
National Sleep Foundation, Washington, DC, USA Sep 00- Mar 03 Seeks to improve sleep health and safety through education, public awareness, and advocacy. Government Affairs Associate (8/01-3/03) Program Coordinator (9/00-8/01) Developed relationships with individuals and organizations to support the development of the Sleep Advocates Network and the Cooperative Cosponsors Program. Provided guidance, advice and training to advocates to facilitate high impact activities. Drew on research and data from a wide range of sources to support communication with Congressional contacts, government offices, non-profits, scientists, experts, activists, and board members to discuss policy initiatives. Participated in a number of government led groups to discuss role of sleep and fatigue in their policy decisions.
Tracked legislation and government activities at both the federal and state levels
Co-organized national conferences and issue oriented events
Worked with colleagues to secure funding from a variety of sources including federal government to support outreach and education efforts
Wrote and contributed to annual reports, learning materials, website content, grants and newsletters
Created and maintained databases and filing systems to ensure efficient and effective operations
Education PhD, Ethnic Relations 2009, University of Warwick, Coventry, UK Thesis: Ethnic Collective Action: A Case Study of Two Ethnic Groups in Jordan Masters of Arts, Political Science 1998, Appalachian State University, Boone, NC, USA Bachelor of Arts, Anthropology 1993, Appalachian State University, Boone, NC, USA Certificate, Nonprofit Management 2013, Duke University, Durham, NC, USA Current Volunteer Posts and Affiliations Academic Advisor, Academic Advising Center, Duke University, Durham, NC Selected Previous Affiliations Mentor, Blue Ribbon Mentor-Advocate, Chapel Hill-Carrboro City Schools, Chapel Hill, NC Member, Orange County Human Relations Commission, Hillsborough, NC Board Co-Chair, BUMP: The Triangle, Durham, NC Board Member, Community Resource and Information Service, Birmingham, UK Member, Diversity Practitioners Network, UK Member, Birmingham Hate Crimes Reduction Group, Birmingham, UK Member, Greater Manchester Equality and Human Rights Parliament, Manchester, UK Member, West Midlands Crown Prosecution Services Hate Crimes Scrutiny Panel, Birmingham, UK
