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IPS510 Public Sector Collection & Disbursement SAP for Industries - SAP for Public Sector Course Outline Course Version: 98 Course Duration: 5 Day(s) Publication Date: 2014 Publication Time:

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Page 1: Pscd Overview

IPS510Public Sector Collection &

DisbursementSAP for Industries - SAP for Public Sector

Course OutlineCourse Version: 98Course Duration: 5 Day(s)Publication Date: 2014Publication Time:

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Copyright

Copyright © SAP AG. All rights reserved.

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IPS510 Contents

ContentsCourse Overview ......................................................................vii

Course Goals .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiCourse Objectives ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Unit 1: Basics ........................................................................... 1Introduction to the Public Sector Solution ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Event Technology ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Parallel Mass Processes in PSCD.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Master Data Objects in Contract Accounts Receivable and Payable .. . . . . . . . 1Master Data Public Sector .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unit 2: Documents..................................................................... 3Lifecycle of Documents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Document Structures ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Posting Documents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Exercise on document posting ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Integration with General Ledger Accounting ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Account Balance Display ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Exercise on accounting integration ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Public Sector Requests .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Exercise on General Requests.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Unit 3: Transactions and Account Determination .............................. 5Structure of Transactions ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5General Ledger Account Determination ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Tax Determination... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5USA - Tax Jurisdiction Code (Only relevant for US training) .. . . . . . . . . . . . . . . . . . 5

Unit 4: Incoming Payments.......................................................... 6Processing Incoming and Outgoing Payments.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Payment Lots and Check Lots .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Exercise on Check Lot and Payment Lot (Entering Payments in Payment

Lots).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Clarification Processing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Exercise on Account Maintenance (Clarification Processing).. . . . . . . . . . . . . . . . . 7Cash Desk/Cash Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Exercise on the Cash Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

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Unit 5: Payment Run .................................................................. 8Prerequisites for Making Payments .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Payment Program... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Exercise on Payment Program – Scheduling and Executing ... . . . . . . . . . . . . . . . 8Payment Cards... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Check Management .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9FSCM Biller Direct .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Revenue Distribution ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Exercise on Revenue Distribution ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Unit 6: Returns Processing.........................................................10Configuration of Returns ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Processing Returns... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Exercise on the Returns Process (Editing Returns) .. . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unit 7: Clearing Control ............................................................. 11Terminology and Definitions ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Configuration of the Clearing Strategy ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Special Cases: .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Unit 8: Dunning and Collections ..................................................12Dunning - Terminology ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Exercise on carrying out dunning activities.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Configuration and Execution of the Dunning Program... . . . . . . . . . . . . . . . . . . . . . 12Collection Processing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Inbound Correspondence Public Sector .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Unit 9: Interest Calculation .........................................................14Calculation of Interest on Items ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Interest Keys and Calculation Rules ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Processing of Interest Calculation ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unit 10: Deferral/Installment Plan .................................................15Deferral: Definition and Processing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Installment Plan: Definition and Processing... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Unit 11: Other Business Transactions ...........................................16General account.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Reversing Documents and Resetting Clearing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Document Transfer .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Doubtful Entry/Individual Value Adjustment .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Write-Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Exercise on writing off (installment plan).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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Unit 12: Security Deposits ..........................................................18Cash and Non-Cash Security Deposits .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Request, Payment and Settlement of Cash Security Deposits .. . . . . . . . . . . . . 18

Unit 13: Correspondence ...........................................................19Definition and Types ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Handling and Customizing... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19The Print Workbench ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Exercise on Correspondence Handling ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Unit 14: Further Integration of Contract Accounts Receivable and Payablein SAP Modules........................................................................20

Overview of the Integration of Contract Accounts Receivable and Payable 20Funds Management .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Cash Management.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Contract Accounts Receivable and Payable and SD Integration ... . . . . . . . . . 21Customer/Vendor Integration (Master Data, SD and Vendor Interface) .. . . 21Integration with the New General Ledger (Segment Reporting) .. . . . . . . . . . . . 21Credit Management.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Financial Customer Care ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Business Intelligence ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Outbound Interface ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit 15: Invoicing in Contract Accounts Receivable and Payable ........23Overview of Billing and Invoicing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Business Rule Framework ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Public Sector Billing .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Transferring Billing Documents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Overview of the Invoicing Processes... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Basic Terms in Invoicing ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Invoicing Process Flow ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Posting Documents and Invoicing Documents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Invoicing Functions ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Invoice Reversal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Invoice Printout.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Invoicing Execution ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Document Display and Monitoring ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25BW Integration ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26CRM Integration... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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IPS510 Course Overview

Course OverviewThis is an overview of the prerequisites and contents of the Public Sector Collection andDisbursement (PSCD) solution.

Target AudienceThis course is intended for the following audiences:

• Project manager and project team• Consultants

Course PrerequisitesRequired Knowledge

• AC010 Business Processes in External Accounting

or

• Experience in subledger accounting in the public sector

Course GoalsThis course will prepare the participant to:

• Understand the scope of the public sector-specific transactions in Public Sector Collectionand Disbursement (PSCD)

• Become familiar with the interface between PSCD and SAP Tax and RevenueManagement (TRM), SAP Biller Direct and other e-government components withreference to integrated TRM.

• Describe and configure key activities within the PSCD product• Identify the integration points between PSCD and other R/3 Accounting modules•

Note: This course does not go into detail about the interface design of publicsector assessment systems.

Course ObjectivesAfter completing this course, the participant will be able to:

• Create, display and maintain business partners, contract accounts and contract objects• Understand how to use the standard PSCD functions and other public sector accounting

activities• (Manually) post and clear open items• Configure Customizing parameters for the key processes

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IPS510 Course Overview

• Enter installment plans (deferrals), payment lots and returns lots and to update thegeneral ledger

• Carry out periodic processing and closing operations• Create invoices• Explain the integration with other SAP applications

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IPS510 Course Outline

Unit 1Basics

Unit OverviewThis unit is an overview of the latest solutions in PSCD, the mass activity functions and theevent concept. It also provides an insight into the master data structure of PSCD.

Lesson: Introduction to the Public Sector SolutionLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the most recent solutions in the public sector

Lesson: Event TechnologyLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Use event management to integrate customer-specific requirements into theSAP System without modifying SAP programs.

Lesson: Parallel Mass Processes in PSCDLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Dramatically reduce the runtime for mass runs (such as payment runs ordunning processing) by using parallel processes.

Lesson: Master Data Objects in Contract AccountsReceivable and PayableLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the most important master data objects in Contract AccountsReceivable and Payable and their controlling elements.

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IPS510 Course Outline

Lesson: Master Data Public SectorLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Create and link the different master data objects in PS-CD.

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IPS510 Course Outline

Unit 2Documents

Unit OverviewThis unit gives the participants an introduction into how to create, post and evaluatedocuments. It also explains the functions of requests in PSCD.

Lesson: Lifecycle of DocumentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the concept of the documents and the processes in ContractAccounts Receivable and Payable

Lesson: Document StructuresLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the specific structure of PSCD documents and the con-figuration of document types.

Lesson: Posting DocumentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Post documents in PSCD and know the special functions for documententry in contract accounts receivable and payable.

Lesson: Exercise on document postingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Carry out manual postings• Use the account balance function

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IPS510 Course Outline

Lesson: Integration with General Ledger AccountingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the concept of the integration into the general ledger, and knowhow to process and reconcile the transfer.

Lesson: Account Balance DisplayLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Navigate to the account balance display and configure it for your needs.

Lesson: Exercise on accounting integrationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Transfer postings in the FI-CA subledger to the general ledger.• Find and analyze the postings that you have transferred.

Lesson: Public Sector RequestsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Post requests in FI-CA

Lesson: Exercise on General RequestsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Create general requests• Update the relevant revenue/expense during the incoming payment

from the general requests.

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IPS510 Course Outline

Unit 3Transactions and Account Determination

Unit OverviewThis unit gives you an overview of the structure of main transactions and subtransactions aswell as general ledger account determination and tax determination.

Lesson: Structure of TransactionsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Know the definition and structure of transactions.

Lesson: General Ledger Account DeterminationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Configure the automatic general ledger account determination in FI-CA.

Lesson: Tax DeterminationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the special tax determination functions in contract ac-counts receivable and payable.

Lesson: USA - Tax Jurisdiction Code (Onlyrelevant for US training)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• At the end of this lesson you will know about the special featuresin the US tax determination.

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IPS510 Course Outline

Unit 4Incoming Payments

Unit OverviewThis unit gives you an overview of the processes for editing incoming payments in ContractAccounts Receivable and Payable.

Lesson: Processing Incoming and Outgoing PaymentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Name the different payment types in contract accounts receivable and payable.

Lesson: Payment Lots and Check LotsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the object of the lot in contract accounts receivable and payable, and explainthe procedure for the manual and automatic generation and processing of lots.

Lesson: Exercise on Check Lot and Payment Lot(Entering Payments in Payment Lots)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Clear open items using a check lot and a payment lot• Use the account balance to check your activities.

Lesson: Clarification ProcessingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the processing options offered by clarification processing.

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IPS510 Course Outline

Lesson: Exercise on Account Maintenance(Clarification Processing)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Transfer unclear incoming payments from the payment lot to the clarification worklist• Clarify the unclear incoming payments in the clarification worklist

and assign them to the correct items.

Lesson: Cash Desk/Cash JournalLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Process payments at the cash desk and know the principles of the cash journal.

Lesson: Exercise on the Cash JournalLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Use the cash desk function to clear open items• Execute cash desk closing in the cash journal

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IPS510 Course Outline

Unit 5Payment Run

Unit OverviewThis unit gives you an overview of the functions of the payment program and the role of FSCMBiller Direct in Contract Accounts Receivable and Payable.

Lesson: Prerequisites for Making PaymentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the prerequisites for the payment program and the posting logic.

Lesson: Payment ProgramLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Carry out postings and repayments using the payment run.

Lesson: Exercise on Payment Program – Sched-uling and ExecutingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Maintain the parameters for the payment program• Execute the payment program

Lesson: Payment CardsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Make payments with credit cards.

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Lesson: Check ManagementLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Identify the options for creating and processing outgoing checks.

Lesson: FSCM Biller DirectLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the Internet self-services for displays, and the options for payingbills in the Biller Direct component.

Lesson: Revenue DistributionLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Define the concept of revenue distribution to final recipients in ContractAccounts Receivable and Payable.

Lesson: Exercise on Revenue DistributionLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Distribute revenues for certain receivables

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Unit 6Returns Processing

Unit OverviewThe aim of this unit is to:

• Create returns, and learn about returns categories, returns reasons and returns activities• Learn about forwarding returns charges to customers• Learn about returns lots and the returns history• Learn about writing returns as one of many returns activities

Lesson: Configuration of ReturnsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Configure return reasons, activities, and changes.

Lesson: Processing ReturnsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Process returns in Contract Accounts Receivable and Payable.

Lesson: Exercise on the Returns Process (Editing Returns)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Edit returns that occur due to a check that was not cashed or the automaticdebit being recalled by the recipient bank.

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Unit 7Clearing Control

Unit OverviewThis unit will provide you with an overview of:

• The definition and aim of clearing control• The modelling of clearing strategies and rules for the automatic clearing of items• The necessary tools such as the clearing variant, clearing category and clearing type• The grouping and sorting of open items for clearing• The definition of individual clearing steps for specific cases

Lesson: Terminology and DefinitionsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the terms and principles of the clearing control.

Lesson: Configuration of the Clearing StrategyLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Name the tools for defining a clearing strategy in Contract Ac-counts Receivable and Payable.

Lesson: Special Cases:Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Handle special cases in clearing control

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Unit 8Dunning and Collections

Unit OverviewThis unit gives the participants an overview of dunning in Contract Accounts Receivableand Payable Main topics:

• Using dunning to collect overdue receivables• The two steps of the dunning process: dunning proposal and dunning run• You can execute different dunning activities• The submission to collection agencies• The meaning of inbound correspondence

Lesson: Dunning - TerminologyLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Define the dunning terms used in Contract Accounts Receivable and Payable.

Lesson: Exercise on carrying out dunning activitiesLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Maintain the parameters for the dunning program and evaluate the application log• Execute a dunning run• Print a dunning letter

Lesson: Configuration and Execution of theDunning ProgramLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Configure appropriate dunning procedures and know how to execute a dunningrun in Contract Accounts Receivable and Payable.

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Lesson: Collection ProcessingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Submit receivables to external collection agencies and know how toupdate further information about submitted items.

Lesson: Inbound Correspondence Public SectorLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Process inbound correspondence

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Unit 9Interest Calculation

Unit OverviewThis unit gives you an overview of interest calculation in Contract Accounts Receivableand Payable

Lesson: Calculation of Interest on ItemsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Know the principles and transactions for interest calculation in ContractAccounts Receivable and Payable.

Lesson: Interest Keys and Calculation RulesLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Configure interest keys and calculation rules for interest on items.

Lesson: Processing of Interest CalculationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Execute interest calculation

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Unit 10Deferral/Installment Plan

Unit OverviewThis unit gives the participants an overview of how to create deferrals and installment plans inContract Accounts Receivable and Payable.

Lesson: Deferral: Definition and ProcessingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Enter a deferral for an open item.

Lesson: Installment Plan: Definition and ProcessingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Create and process installment plans for open items.

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Unit 11Other Business Transactions

Unit OverviewThis unit gives you an overview of the important transactions and processes in subledgeraccounting that have not yet been covered.

Lesson: General accountLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain account maintenance in Contract Accounts Receivable and Payable.

Lesson: Reversing Documents and Resetting ClearingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the principles involved in reversing documents and resetting clearingin Contract Accounts Receivable and Payable.

Lesson: Document TransferLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Transfer a document in Contract Accounts Receivable and Payable.

Lesson: Doubtful Entry/Individual Value AdjustmentLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the procedures and postings for doubtful entries and valueadjustment of open items.

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Lesson: Write-OffLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Write off items in PSCD

Lesson: Exercise on writing off (installment plan)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Remit or waive receivables.

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Unit 12Security Deposits

Unit OverviewThis unit gives the participants an overview of the cash and non-cash management of securitydeposits in Contract Accounts Receivable and Payable.

Lesson: Cash and Non-Cash Security DepositsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain how cash and non-cash security deposits are processed inContract Accounts Receivable and Payable.

Lesson: Request, Payment and Settlement ofCash Security DepositsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Request and settle cash security deposits.

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Unit 13Correspondence

Unit OverviewThis unit gives the participants an overview of correspondence creation in Contract AccountsReceivable and Payable.

Lesson: Definition and TypesLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Define and explain the different types of correspondence in ContractAccounts Receivable and Payable

Lesson: Handling and CustomizingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Configure and handle correspondence.

Lesson: The Print WorkbenchLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the principles of the print workbench.

Lesson: Exercise on Correspondence HandlingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Create and print bank statements• Create an invoice

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Unit 14Further Integration of Contract AccountsReceivable and Payable in SAP Modules

Unit OverviewThis unit gives the participants an overview of the integration of Contract Accounts Receivableand Payable with other SAP applications.

Lesson: Overview of the Integration of ContractAccounts Receivable and PayableLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the integration of Contract Accounts Receivable and Payableinto other SAP components and applications.

Lesson: Funds ManagementLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Describe the logic that PSCD uses to update Funds Management• Describe how account assignment is derived in Funds Management• Assign business partners to the vendors and customers• Describe the connection between Funds Management and PSCD

Lesson: Cash ManagementLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Describe the update of the financial status from Contract AccountsReceivable and Payable.

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Lesson: Contract Accounts Receivable andPayable and SD IntegrationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the integration of SD orders into Contract Accounts Receivable and Payable.

Lesson: Customer/Vendor Integration (Master Data,SD and Vendor Interface)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Understand the important activities regarding the business partner and the integrationof other SAP applications with Contract Accounts Receivable and Payable.

Lesson: Integration with the New General Ledger(Segment Reporting)Lesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain how to derive segments for the new general ledger accountingfrom Contract Accounts Receivable and Payable.

Lesson: Credit ManagementLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the principles of risk-based customer segmentation and creditrisk monitoring in SAP Credit Management and its integration intoContract Accounts Receivable and Payable.

Lesson: Financial Customer CareLesson ObjectivesAfter completing this lesson, the participant will be able to:

• To explain the main features of financial customer services in the ICWebClient based Financial Customer Care.

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Lesson: Business IntelligenceLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the PSCD content for Business Intelligence.

Lesson: Outbound InterfaceLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the outbound interface for postings in Contract AccountsReceivable and Payable

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Unit 15Invoicing in Contract Accounts Receivable

and PayableUnit OverviewThis unit gives you an overview of:

• The basic terms for billing and invoicing• The task of Business Rule Framework• The invoicing process (invoicing, posting and canceling documents) and invoice printout• The document display and monitoring• The concept for integrating invoicing, BI and CRM in Contract Accounts Receivable

and Payable

Lesson: Overview of Billing and InvoicingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Understand the concept of the Business Rules Framework• Execute the billing run• Configure invoicing in FI-CA• Use invoicing in FI-CA

Lesson: Business Rule FrameworkLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Understand the concept of the Business Rules Framework• Give an example for using the Business Rule Framework (BRF) in public sector billing

Lesson: Public Sector BillingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the concept and function of public sector billing

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Lesson: Transferring Billing DocumentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the advantages of generating billing documents• Describe the components of the billing document• Explain the mapping and the reasons for generating adjustment documents

Lesson: Overview of the Invoicing ProcessesLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the invoicing process

Lesson: Basic Terms in InvoicingLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the basic terms in invoicing• Name the functions in invoicing (for example, automatic account

maintenance and so on)• Explain the grouping characteristics of the billing document in invoicing

Lesson: Invoicing Process FlowLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the influencing factors and the process flow in the invoicing process• Select invoicing orders for invoicing or simulate an invoicing

Lesson: Posting Documents and Invoicing DocumentsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the derivation of the billing documents during the invoicing process• Make Customizing settings for invoicing in Contract Accounts

Receivable and Payable

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Lesson: Invoicing FunctionsLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Invoice billing documents• Invoice SD documents• Explain the meaning and purpose of collective invoices• Explain the process steps of a collective invoice• Explain the additional invoicing functions• Explain account determination for invoicing in FI-CA

Lesson: Invoice ReversalLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the options for reversing invoicing documents

Lesson: Invoice PrintoutLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain the two rounding types in invoicing• Explain the determination of the payment methods in invoicing• Explain the term "final invoice amount"

Lesson: Invoicing ExecutionLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Carry out the individual transaction and mass transaction for invoicing

Lesson: Document Display and MonitoringLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Display billing documents and invoicing documents in the system

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Lesson: BW IntegrationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Explain how invoicing document are extracted in BI (Business Intelligence)

Lesson: CRM IntegrationLesson ObjectivesAfter completing this lesson, the participant will be able to:

• Name the prerequisites for the integration of CRM documents in invoicing

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