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Prototyping Dr. Oliver Hödl Universität Wien, Cooperative Systems Version 23. März 2020

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Page 1: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Prototyping

Dr. Oliver HödlUniversität Wien, Cooperative Systems

Version 23. März 2020

Page 2: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Prototyping and Sketching

− Not just a “byproduct” of design but substantial “instrument” of

creative thinking and learning processes

− Both, the ability to “draw” and “read” sketches are qualifications

that distinguish designers from non-designers

− It’s not the result that matters, but the process!

− Smooth transition between sketch and prototype

Page 3: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Prototypes / Mock-upsWhat is a prototype?

− A prototype is a limited representation of a design at an early design stage. The goal of the

prototype is to test and inspect usability, and to detect and correct potential design failures as

early as possible.

What is a mock-up?

− A mock-up in software engineering is a rudimentary throw-away prototype software that will

look like the UI without having to build the software or the underlying functionality

Is there a difference?

− Not really

− “A mock-up is a prototype if it provides at least part of the functionality of a system and enables

testing of a design”

Quellen: https://tugll.tugraz.at/akhci/weblog/565.html

http://archive.news.softpedia.com/news/KSC-Gets-Orion-Mock-Up-for-Testing-103300.shtml

Page 4: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Low and High

Fidelity Prototypes

Different Types

Page 5: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Low Fidelity Prototyping

− for testing ideas and sequences

− fast, cheap, easy to change, throw-away

− very communicative as all parties involved can be included

(everybody can draw, no need to be a graphic designer)

− No/little functionality —> limited ability to detect errors

− Not all ideas might be technically feasible

Page 6: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

High Fidelity Prototyping

− for testing details specific functionality

−more functionality, closer to the final product

− easier to test, as users can interact with the prototype

− expensive and time consuming —> reluctance to change (due to

high costs)

Page 7: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Paper Prototyping

− Low-fidelity method

− for websites, desktop tools, but also for mobile applications

− start with selecting the task that the user should do

− manually “draw” screenshots

Quelle: http://events.ccc.de/congress/2005/fahrplan/attachments/712-slides_paper_prototyping.pdf

Page 8: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Export Images from PDF

Quelle: http://events.ccc.de/congress/2005/fahrplan/attachments/712-slides_paper_prototyping.pdf

Page 9: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Page setup

Quelle: http://www.snyderconsulting.net/us-paper.pdf

Page 10: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Power Point

Quelle: http://events.ccc.de/congress/2005/fahrplan/attachments/712-slides_paper_prototyping.pdf

Page 11: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Multi-View Visualization

Page 12: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example:

Multi-View

Visualization

Page 13: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Smartphone app

Basic UI Design Sketches for the Smartphone App “opera.guru”

Page 14: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Device prototypes

Quelle: http://events.ccc.de/congress/2005/fahrplan/attachments/712-slides_paper_prototyping.pdfWooden PalmPilot - Mark Richards 1995

Page 15: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Interacting with paper prototypes

App paper prototypehttp://www.youtube.com/watch?v=6TbyXq3XHSc

Web mail paper prototypehttps://www.youtube.com/watch?v=GrV2SZuRPv0#t=98

Page 16: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Exercise: 5 minutes

− Goal: Make a paper prototype for a mobile “slim u:space” app

that allows students to sign up for their courses (task)

− Use different panels to “imitate" interactivity

− Use only pen and paper

Page 17: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Exercise 2: 5 minutes

− Describe an instance of the user task to be performed with this

paper version of your design

− Test it with the person next to you

− Be open for ideas and comments

Page 18: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Paper PrototypingUseful for checking

− understandable terminology?

− Does the navigation work as expected by

the user?

− Is all the necessary information provided?

− Layout (too much/too little information,

what is where)

− Missing functionality?

Not so useful for checking

− technical realisation

− response times

− certain interactions: scrolling, …

− colors, fonts,… (if hand-drawn)

Quelle: http://www.snyderconsulting.net/us-paper.pdf

Page 19: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Axure (http://www.axure.com/)

Balsamiq (http://balsamiq.com)

Mockflow (http://www.mockflow.com)

appery.io (http://appery.io)

Pencil (http://pencil.evolus.vn)

Mockingbird (https://gomockingbird.com)

WireframeSkatcher (http://wireframesketcher.com)

Web Site Wireframe Tool (http://wireframe.talltree.us)

Hot Gloo – The Online Wireframe App (http://www.hotgloo.com)

Cacoo (https://cacoo.com)

iPhone Mockup Web App (http://iphonemockup.lkmc.ch)

Mockup/Wireframe tools

iPhone Mockup Web App

http://dpqaiv.axshare.co

m/#p=iphone_frame_for

_desktop_view

Page 20: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Discussion

Hand-drawn paper

vs.

Actual design through mockup tool

Page 21: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Sketchy Rendering / Wireframing

Trying to combine the benefits

https://balsamiq.com/

balsamiqsketchy rendering for

visualizations

http://www.gicentre.net/handy/sego

Page 22: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Low-Fidelity Prototypes

Page 23: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

High-Fidelity Prototypes

Page 24: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

High-Fidelity Prototypes

Tesla CybertruckTrombosonic

New digital music instrument

Page 25: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

High-Fidelity PrototypesLooks & feels like the final product to the user

− Colors, screen layout, fonts, text used…

− Response time and interactive behavior!

Functionality might still be restricted

− Only certain functions might work

− Functionality is targeted towards the tasks (e.g. a search query is predetermined)

− Non-visible issues (e.g. security) are not regarded

Can be used to predict task efficiency of the product

Page 26: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Cheap “High-Fidelity” Prototypes

Page 27: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

“Wizard of Oz”

https://youtu.be/-RQxD4Ff7dYMetro-Goldwyn-Mayer 1939

Page 28: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Audience participation

Page 29: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Example: Audience participation

Hödl, O. Fitzpatrick, G. Holland, S. (2014) Experimence: Considerations for Composing a Rock Song for Interactive Audience Participation.http://oro.open.ac.uk/43245/1/Oliver%20Hodl%20Experimence%20ICMC2014.pdf

Page 30: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

„Video Sketch“

Simple video to demonstrate a prototype idea

Using stills for UIs, short clips for interation

Avoid video editing software, use slideshow

Example: https://youtu.be/_A0qsWMDMFc

Page 31: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,
Page 32: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Horizontal and

Vertical Prototypes

Different Types

Page 33: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Horizontal and Vertical Prototyping

Full System

Different features

http://www.nngroup.com/articles/guerrilla-hci/

Funct

ionalit

y

Page 34: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Full System

Different features

http://www.nngroup.com/articles/guerrilla-hci/

Funct

ionalit

y

Horizontal PT

Horizontal and Vertical Prototyping

Page 35: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Horizontal PrototypesDemonstrate the feature spectrum of a product

− Allows the user to navigate the system

− The actual functions are not implemented

Helps to evaluate / test

− Navigation (e.g. finding a specific function or feature)

− Overall user interface concept

− Feature inclusions and placement

− Accessibility

− User preferences

Often used in early stages

Page 36: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Full System

Different features

http://www.nngroup.com/articles/guerrilla-hci/

Funct

ionalit

y

Vert

ical PT

Horizontal and Vertical Prototyping

Page 37: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Vertical PrototypesDemonstrate a selected feature of a product

− Allows the user only to use this specific function

− The details of the function/feature are shown/implemented

Helps to evaluate / test

− The optimal design for a particular function

− Compare different designs of a function

− Optimize the usability of this function

− User performance for this particular function

Mainly used in high-fidelity prototyping but can be applicable to low-fidelity

Page 38: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

The Prototyping “T”

Full System

Different features

Funct

ionalit

y

http://www.nngroup.com/articles/guerrilla-hci/

Page 39: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Cheap Prototype: Scenarios

Full System

Different features

Funct

ionalit

y

Scenario

http://www.nngroup.com/articles/guerrilla-hci/

Page 40: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

“Icicle” Prototypes

Full System

Different features

Funct

ionalit

y

Page 41: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

When?

How often?

Prototyping

Page 42: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Rapid Prototyping

Analysis

Design

Validation

Implementation

Page 43: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Rapid PrototypingIncreasing fidelity of prototypes

Page 44: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

“Fake it till you make it”

Make fake apps

Show people

Learn from their feedback

Page 45: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Serial/Parallel Prototyping

Does creating and receiving feedback on single prototypes serially

or on multiple prototypes in parallel lead to better design?

serial prototyping parallel prototyping

Page 46: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Serial/Parallel Prototyping

Dow et al., Experiment:

− independent novice designers

− task: design a web advertisement

−condition 1 „serial": receive design feedback after each prototype

−condition 2 „parallel": receive design feedback on multiple prototypes

Dow, Steven P., et al. , TOCHI (2010).

https://www.cs.cmu.edu/~spdow/files/PrototypingParallel-TOCHI10.pdf

Page 47: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

ResultsParallel prototyping significantly

outperformed serial prototyping

− higher click-through rates

− more time spent on the target client web site

− higher ratings by the clients and ad professionals

Independent raters found Parallel prototypes to

be more diverse

Participants reported a larger increase in task-

specific self-confidence

Page 48: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Benefits of Parallel Prototypes

Promotes Comparison

Encourages Exploration

Fosters Design Confidence

Page 49: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

In Sum:

Parallel prototyping

produces better design

resultsDow, Steven P., et al. "Parallel prototyping leads to better design results, more divergence, and increased

self-efficacy." ACM Transactions on Computer-Human Interaction (TOCHI) 17.4 (2010): 18.

https://www.cs.cmu.edu/~spdow/files/PrototypingParallel-TOCHI10.pdf

Page 50: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Summary

Prototyping

Page 51: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Prototyping: SummaryTypes

− Low-fidelity and high-fidelity

− Horizontal and vertical

Examples

− paper prototyping

− mockup tools

− wizard of oz

When and how often

− Rapid prototyping

− Parallel Prototyping

Page 52: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Prototyping: Rules of Thumb

In the beginning: “Keep it ugly”

Rapid, iterative, parallel

Task-driven testing

“Fake it till you make it”

Page 53: Prototyping - vda.univie.ac.atvda.univie.ac.at/Teaching/HCI/20s/LectureNotes/04_Prototyping.pdfHigh Fidelity Prototyping − for testing details specific functionality − more functionality,

Fragen?Autoren des Foliensatzes

Oliver Hödl und Michael SedlmairUniversität Wien