Prospects and Approchesfor Implementing Water Safety Plan

at Thua Thien Hue Province in Vietnam

� TRAN THI MINH TAM HueWACO-Vietnam

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Contents

� Introduction of HueWACO

�Water safety plans implementation by HueWACOHueWACO

�Benefits, challenges and lessons learned

�Conclusion

INTRODUCTION OF HueWACOHueWACO

Thua Thien Hue (TTH) Province:

�Located in the central region of Vietnam

�Area: 5,009km2

�Population: 1.18 million

�Hue city, the capital city, and 8 districts

YokohamaYokohama

Location

JapanJapan

0km0km 2,000km2,000km

1,000km1,000km 3,000km3,000km

VietNamVietNam

Hue city:

�Along the banks of Huong River

�Area: 71km2

Population 340,000�Population 340,000

� 27 urban wards

Hue City Map

Thua Thien Hue Water Supply and Construction

State One Member Company Limited

� The transaction name: HueWACO

� Established in 1909

� A provincial owned enterpriseA provincial owned enterprise

� 27 water supply systems and distribution networks

� Total production capacity: 170,000 m3/day

� Target: urban and adjacent rural areas in the whole province

Consumer characteristics:

�Customers’ awareness

�More interesting to water quality�More interesting to water quality

�Considering drinking safe water directly at water tap.

HEAD OFFICE OF HueWACO

WSP IMPLEMENTATION BY HueWACOBY HueWACO

Orientation of HueWACO (1)

�To improve the water production capacity.

�To develop the company itself as one of �To develop the company itself as one of the leading water supply companies (WSCs) in Vietnam.

�To provide clean, safe and tasty water.

Orientation of HueWACO (2)

�To take efforts so that 140/152 wards and communes

�To cover 80% of the provincial population and 100% of Hue city inhabitants with and 100% of Hue city inhabitants with 300,000m3/day of supply capacity.

�To reduce the rate non-revenue water to 8% until 2020

�To provide satisfactory service to customers.

�To guarantee high service efficiency.

�To contribute to the improvement of life

Orientation of HueWACO (3)

�To contribute to the improvement of life quality, community health and the socioeconomic and tourism development

�Safe water supply meeting to national standard

�Stable and continuous water supply

Purpose of implementing WSP

�Customers’ satisfaction at water supply service

�Recognition as safe water among people and tourists

�2001: HueWACO launched water safety programme as the precursor of WHO’s WSP.

�2007: HueWACO approached WSP

WSP implementation Process

2007: HueWACO approached WSP programme as attending WHO training course of WSP.

�2008: HueWACO was selected as a pilot WSC for WSP in Phase 1 of WSP promotion program in Vietnam.

Reviewing and improving WSP

By WSP team as follow:

�Checking records of water quality testing

�Visitting site to check technical items �Visitting site to check technical items

�Checking corrective actions for risks occurred.

� Improving and updating WSP manual

�Reviewing WSP with quality assurance (QA) tool developed by WHO.

BENEFITS,

CHALLENGES, CHALLENGES,

LESSON LEARNED

�Institutional benefits

1. Benefits

�Institutional benefits

�Operational benefits

�Policy benefits

Institutional benefits� Improving communication and collaboration

� Increasing awareness, knowledge, understand on WSP

�Changing attitude to safe water�Changing attitude to safe water

� Increasing capacity of water production

�Saving production cost

Operational benefits

� Improving

+ Laboratory

+ Plants+ Plants

+ Pipeline network

� Updating

+ New technology

+ New materials

+ On-line system

� Improving water quality management

� Building the water source map

� Building water quality map in distribution network

Operational benefits (tt)

Building water quality map in distribution network

� Improving document management

� ISO9001:2008

� ISO/IEC17025

Policy benefits

� Ensuring community health

+ Accessing clean water 24 hours

+ Drinking tap water directly

+ Reducing waterborne diseases

+ Customer ‘s satisfaction

� Longer-term impacts

+ Stable price

Policy benefits (tt)

+ Stable price

+ No severity of water born disease outbreak

+ 99% water service coverage

+ Continue safe water supply

+ Comunicating easier and closer

� Evidence of good managemnet of water supply utilities for foreign donor or investor

� Sharing knowledge and experiences of WSP to

Policy benefits (tt)

� Sharing knowledge and experiences of WSP to other WSCs

� Saving cost and time of water production

� Contribution on strategic objective, social and economic development of the Province

� The customer rate drink water tap directly still limited

� Pollution water source by urbanization

2. Challenges

Trees and plants still remains in urbanization

� Sea water level increasing by climate change

� Controlling water source pollution by stakeholder actively

� Lack of fund

Trees and plants still remains in the lake of dam

Building the reservoir in the upstream area of River

� Satisfying requirement of customer is higher

� Qualified and skillful human resource

� Unadequate government policy and legislation on WSP

2. Challenges (tt)

Unadequate government policy and legislation on WSP

� Cooperation and sharing responsibly among all stakeholder

� WSP regulation need improving by government

� Limitation of Water tariff

�Management commitment

�Developing enough preventive measures

3.Lessons learned

�Operating information

�Skillful staff members

CONCLUSION

�WSP is a strong tool to make a water supply system tough and reliable.

Supporting by other organizations�Supporting by other organizations

�Sharing experiences to other water utilities

�Contribution for more resilient water supply utilities in Vietnam

Thank you for your attention

�E-mail: tranthiminhtam62@yahoo.com

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