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ProQuest Higher Ed Advisory Board
Monday May 5, 2008
Corey SeemanKresge Business Administration
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
• Expanding ‘universe’ of information needs
• Changing from Library Size to Library Access~ Library purchased items~ Library ‘leased’ items~ Easy library access (Melcat - shared collection)~ More difficult library access - ILL~ Everything else (Google, etc.)
• We run the risk of viewing the library as a collection of what we control - our students & faculty do not see it that way.
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
• The students view the library as a portal to a great information universe
• They will use a very wide net - using Google first - This is fine
• MAP* is forcing us to truly revisit this approach - How can we create a value add to their experience
• Increasingly - students are asking our assistance to provide clarity
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
• Pricing issues for business resources• Some vendors are no longer courting the
academic market with lower prices to build brand recognition and loyalty
• Vendors such as Bloomberg have market saturation and have little desire or incentive to present us with academic pricing
• Some vendors are very concerned about access to walk-ins
• As they walk away from the academic market - we lose this information
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
• INTEROPERABILITY!!!!!!!!!!!!!!!!• Need systems that talk to each other• Balance between
‘compartmentalization’ and ‘simplification’ of information requests
• OUR PATRONS/CUSTOMERS DO NOT CARE where something is
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
Other Issues:• Authenticity for digitally-born documents• Leased vs. owned collections• Realistic pricing models:• Why am I buying access to a business
collection for philosophers, artists, doctors, historians, social workers, etc.
• Pricing should be based on a realistic FTE count of “interested” heads
• Why does the pricing vary if I have 5 campuses of 10K or 10 campuses of 5K
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Major Trends & Changes at Kresge
• Strong desire to create a database of Ross authors~ All formats (articles, books,
chapters)~ Will help with accreditation~ Will help students seek out
expertise on campus~ Will help the school promote its
scholarship
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Future of Aggregation and A&I
• Very valuable tool for libraries in helping craft searches
• Very valuable tool for patrons to find similar materials
• Does a great job in crafting results - better than pure full-text searches
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Future of Aggregation and A&I
•‘2.5 million’ items•Ranked by relevance•Searches whatever data it can find
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Future of Aggregation and A&I
•149 items (last three months or 5229 for all)•Ranked by date•Strictly a full-text search
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Future of Aggregation and A&I
•792 items•Can use suggested topics•Can limit by format
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Future of Aggregation and A&I
• Our default is to search all ProQuest databases (different from main University Libraries)
• Can be expanded to include more open access content
• While it always finds less than Google - these can be more focused & potentially relevant
• To me…I do not care about ‘paying’ for Business Week five times
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Other Thoughts and Comments
• Libraries need to exert their ability to provide a “competitive advantage”
• Very competitive environment for faculty, doctoral student and MBA student recruiting
• Excellent service and resources can sway people to come to your school
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Other Thoughts and Comments
• We have to understand our role as a “monopoly” service provider
• Like Comcast, the postal service, local phone companies, most electrical companies, we:~ Have a monopoly for information services
on campus~ Run the risk of being tolerated - not loved~ Slow down the pace of change~ Slow down the adoption of innovation
• Google is a tool - not our competition
ProQuest Higher Ed Advisory Council
Monday May 5,2008 - Corey Seeman (University of Michigan)
Thanks
Corey SeemanKresge Business Administration Library
University of [email protected]